Shark NV602UK Series Corded Upright Vacuum Cleaner Instruction Manual

THANK YOU
for purchasing the Shark® Corded Upright Vacuum with Lift-Away™ Technology

REGISTER YOUR PURCHASE
TO BENEFIT FROM YOUR PRODUCT’S EXTENDED
GUARANTEE, SIMPLY REGISTER YOUR PURCHASE
AT:
sharkclean.co.uk/register-guarantee
+44 (0)800 862 0453
Scan QR code using mobile device

TIP: You can find
the model and serialnumbers on the QR
code label located on
the back of your unit.

TIP: You can locate
the date code on one
of the prongs of the
power cord plug

Please note, products purchased directly from Shark
are automatically registered.

Benefits of registering your product and creating
an account:

• Get easier, faster product support and access to
  guarantee information

• Access troubleshooting and product care instructions

• Be among the first to know about exclusive product
  promotions

TECHNICAL SPECIFICATIONS
Voltage: 220-240V~, 50-60Hz
Body Motor Watts: 750W
Nozzle Watts: 80W

PLEASE READ CAREFULLY
AND KEEP FOR FUTURE REFERENCE.
This instruction manual is designed to help you get a
complete understanding of your new Shark Corded
Upright Vacuum with Lift-Away™ Technology.
If you have any questions, please call the customer
service line on +44 (0)800 862 0453.

This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material sources. To return
your used device, please use the return and collection systems or contact
the retailer where this product was purchased. They can take this product
for environmental safe recycling.

IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS
BEFORE USING THIS VACUUM.

IF YOU HAVE DELICATE OR WOOL CARPETS, PARTICULARLY LOOP PILE,
PLEASE TRY THE VACUUM ON A HIDDEN AREA FIRST TO ENSURE THE
SPINNING BRUSH-ROLLS DO NOT DAMAGE OR UNPICK CARPET FIBRES.

WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY,
OR PROPERTY DAMAGE:

GENERAL WARNINGS

1. Your vacuum cleaner may consist of
   a motorised nozzle, wand, hose, and/
   or vacuum pod. This device contains
   electrical connections, electrical wiring,
   and moving parts that potentially present
   risk to the user.

2. Use only identical replacement parts.

3. Carefully observe and follow the
   instructions provided below to avoid
   improper use of the appliance. DO NOT
   use the vacuum for any purpose other
   than those described in this manual.

4. Before use, carefully inspect all parts
   for any damage. DO NOT use if any
   parts are damaged.

5. The use of an extension cord is NOT
   recommended.

6. CAUTION: This vacuum cleaner handle
   contains electrical connections. This
   vacuum contains no serviceable parts.
   USE WARNINGS

7. This appliance can be used by persons
   with reduced physical, sensory or mental
   capabilities or lack of experience and
   knowledge if they have been given
   supervision or instruction concerning
   use of the appliance in a safe way and
   understand the hazards involved.

8. DO NOT allow the appliance to be
   used by children. Keep the appliance
   and its cord out of reach of children.
   Do not allow to be used as a toy. Close
   supervision is necessary when used near
   children. Cleaning and user maintenance
   shall not be done by children.

9. Always turn off the vacuum cleaner
   before connecting or disconnecting any
   motorised nozzles or other accessories.

10. DO NOT handle plug or vacuum cleaner
    with wet hands.

11. DO NOT use without filters in place.

12. If you have delicate or wool carpets,
    particularly loop pile, turn the spinning
    brush-roll off by selecting the Hard Floor
    setting when cleaning these surfaces as
    the bristles have the potential to damage
    or unpick carpet fibres.

13. DO NOT damage the power cord:
    a) DO NOT pull or carry vacuum cleaner
    by the cord or use the cord as a handle.
    b) DO NOT unplug by pulling on cord.
    Grasp the plug, not the cord.
    c) DO NOT run the vacuum cleaner
    over the power cord, close a door on
    the cord, pull the cord around sharp
    corners, or leave the cord near
    heated surfaces.

14. Only use Shark branded filters and
    accessories. Use of non-Shark parts may
    invalidate your guarantee.

15. DO NOT put any objects into nozzle
    or accessory openings. DO NOT use
    with any opening blocked; keep free
    of dust, lint, hair, and anything that
    may reduce airflow.

16. DO NOT use if nozzle or accessory
    airflow is restricted. If the air paths
    or the motorised floor nozzle become
    blocked, turn the vacuum cleaner off
    and unplug from electrical outlet.
    Remove all obstructions before you
    plug in and turn on the unit again.

17. Keep nozzle and all vacuum openings
    away from hair, face, fingers, uncovered
    feet, or loose clothing.

18. DO NOT use if vacuum cleaner
    is not working as it should, or
    has been dropped, damaged, left
    outdoors, or dropped into water.

19. If the supply cord is damaged, it
    must be replaced by the manufacturer,
    its service agent or similar qualified
    persons in order to avoid a hazard.

20. Use extra care when cleaning
    on stairs.

21. DO NOT leave the vacuum cleaner
    unattended while plugged in.

22. When powered on, keep the vacuum
    cleaner moving over the carpet surface
    at all times to avoid damaging the
    carpet fibres.

23. DO NOT place vacuum cleaner
    on unstable surfaces such as chairs
    or tables.

24. Your Shark® vacuum may not be
    designed to stand up on its own.
    When taking a break from cleaning,
    you may need to lean it against furniture
    or a wall, or lay it flat on the floor. Using
    the vacuum for an application where
    the unit lacks stability may result in
    personal injury.

25. DO NOT use to pick up:
    a) Liquids
    b) Large objects
    c) Hard or sharp objects
    (glass, nails, screws, or coins)
    d) Large quantities of dust (drywall dust,
    fireplace ash, or embers). DO NOT use
    as an attachment to power tools for
    dust collection.
    e) Smoking or burning objects (hot coals,
    cigarette butts, or matches)
    f) Flammable or combustible materials
    (lighter fluid, gasoline, or kerosene)
    g) Toxic materials (chlorine bleach,
    ammonia, or drain cleaner)

26. DO NOT use in the following areas:
    a) Poorly lit areas
    b) Wet or damp surfaces
    c) Outdoor areas
    d) Spaces that are enclosed and may
    contain explosive or toxic fumes
    or vapors (lighter fluid, gasoline,
    kerosene, paint, paint thinners,
    mothproofing substances, or
    flammable dust)

27. Turn off all controls before plugging
    in or unplugging the vacuum.

28. Unplug from electrical outlet when
    not in use and before any maintenance
    or cleaning.

29. Hand wash with water only. Washing
    with cleaning chemicals could damage
    the unit.

30. During cleaning or routine maintenance,
    DO NOT cut anything other than
    hair, fibres, or string wrapped around
    the brush-roll.

31. Allow all filters to air-dry completely
    before replacing in the vacuum to
    prevent liquid from being drawn into
    electric parts.

32. Make sure the dust cup and all filters
    are in place after routine maintenance.

33.  If provided, secure the power cord around
    the two cord hooks during storage.

GETTING TO KNOW YOUR SHARK® CORDED UPRIGHT
VACUUM WITH LIFT-AWAY™ TECHNOLOGY.

WELCOME!
Congratulations
on your purchase. 
Use this instruction
manual to learn about
your new vacuum’s
great features. From
assembly to use to
maintenance, you will
find it all in here.

MAIN UNIT
A Suction Control Slider
B Handle
C Hose
D Handle Release Button
E Power Switch
F Wand Release Button
G Wand
H Dust-Cup Release Latch
I Lift-Away™ Pod
J Dust-Cup Empty Buttons
K Lower Cord Hook
L Lift-Away™ Food Pedal
M Motorised Floor Nozzle
N Headlights
O Brush-roll indicator light

ASSEMBLY

1. Insert Wand into pod
2. Insert Handle into wand.
3. Attach Hose to back of vacuum pod.

ASSEMBLY

POWER CORD

For cord access, rotate upper hook down                    Use cord holder on the side of wand to hold
and remove cord.                                                        cord in place while vacuuming

SETTINGS

Select surface setting:
O Power Off
I Hard Floor
For hard floors, small area rugs or
delicate carpets – the brush-roll will not
spin in this mode.
II Carpet
For carpets

The Suction Control Slider located on the
handle allows you to adjust the suction
depending on the floor type.
MIN: to reduce suction and increase
maneuverability on carpets.
MAX: to increase suction on hard floors.

BRUSH-ROLL INDICATOR LIGHT

WHAT DOES THE BRUSH-ROLL INDICATOR LIGHT MEAN?
Solid Green: The brush-roll is spinning and working as intended.
Solid Red: There is a jam in the brush-roll area. Turn off and unplug the vacuum and remove
any blockages in the nozzle.
Flashing Red: The motorised floor nozzle is overheating. Turn the vacuum off and wait a
minimum of 60 minutes for the unit to cool down.

CLEANING MODES

To engage brush-roll, step on floor nozzle
and tilt handle back firmly.

Step on the pedal on the floor nozzle to lift
off the pod.

Press the Handle Release button and pull up on
the handle to detach it from the wand.

Press the Wand Release button and pull up on
the wand to detach it from the pod.

Attach an optional cleaning accessory to
handle or wand.

NOTE: All accessories are compatible with both the wand and the handle. Included accessories
will vary by model.

EMPTYING THE DUST CUP

IMPORTANT: Unplug the power cord before performing any maintenance

To remove Dust Cup, pull up on the release
button located on the side of dust cup handle.
Tilt dust cup forward, then lift to remove.

Hold the dust cup over the bin and press the
release button to open bottom of dust cup.

To remove collected debris from Lint Screen,
lift the tab at the top of the dust cup to
open the lid. Remove debris from lint screen
to clean.

To reattach, place the bottom of dust cup
onto the pod and then tilt until it clicks
into place.

CLEANING THE FILTERS

Regularly rinse the filters to maintain your vacuum’s suction power.
Rinse filters with cold water only. Allow all filters to air-dry for at least 24 hours before
reinstalling them to prevent liquid from being drawn into electronic parts.

IMPORTANT: DO NOT use soap when cleaning the filters.

RINSE PRE-MOTOR FILTERS
EVERY MONTH
1 Pre-Motor (foam and felt):
With the dust cup removed, take out the
foam and felt filters, and rinse with water. Tap
loose dirt off filters between washes
as needed.

RINSE POST MOTOR FILTER EVERY YEAR
To remove the Post motor Filter, first pull the
tab on the bottom of the filter door, then lift
off the door. Press the tab on the side of the
Post motor filter.
To reattach the door, align the top first, then
press in the bottom until it clicks into place.

CLEANING THE BRUSH-ROLL

Clean off any debris on the bristles. Carefully
use scissors within the brush-roll groove to cut
away any hair or debris wrapped around the
brush-roll.

MAINTENANCE

CHECKING FOR BLOCKAGES

Check the opening at the top of the nozzle
for any blockages.

Detach dust cup from vacuum pod. Empty
dust cup, remove debris from lint screen, and
check for blockages.

Detach wand from pod and handle, and
check both ends for blockages.

Detach hose from handle by pressing on the
release button at the top of the hose. Detach
the hose from the pod, and check openings
for blockages.

Detach handle from wand and check
openings for blockages.

NOTE: Torch not included.

AVAILABLE ACCESSORIES

A revice Tool B
Clean tight spaces, reach skirting boards 
and ceilings with this slim crevice tool.

B Upholstery Tool
Remove pet hair and dust from curtains and
other delicate fabrics and upholstery.

C Dusting Brush
Dusts and cleans a multitude of delicate
surfaces.

D 2 in 1 Duster Crevice Tool
Two cleaning tools in one—the crevice tool
gives you extended cleaning reach for small
spaces, while the soft dusting brush cleans
a multitude of surfaces.

E Pet Power Brush
Picks up pet hair and loose debris, and
powerfully deep cleans dander out of
upholstery and other surfaces.

F Multi Surface Tool
A single convertible tool for cleaning tough
pet messes two ways: use the stiff bristle
brush to clean stuck-on debris, or take off
the bristles to reveal an upholstery tool
perfect for removing stubborn pet hair and
large piles of debris.

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn
power off and unplug unit before servicing.

Vacuum is not picking up debris. No suction or light suction.
(Refer to Maintenance section for more information.)

• Check filters to see if they need cleaning. Follow instructions for rinsing and drying the
  filters before re-inserting back into the vacuum.

• Dust cup may be full; empty dust cup.

• Check hose, hose connections, nozzles, and accessories for blockages; clear blockages
  if required.

• Remove any string, carpet fibres or hair that may be wrapped around the brush-roll.

Vacuum lifts area rugs.

• Turn off the unit to disengage the brush-roll and restart with the POWER button
  for suction only cleaning.

• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately
  sewn edges.

• Turn off the unit and disengage the area rug from the brush-roll and restart the unit.

Brush-roll does not spin.

• If brush roll indicator light on the floor nozzle turns red, the brush roll has stopped
  spinning. Immediately turn off and unplug vacuum, disconnect the nozzle and remove
  blockage before reconnecting and turning vacuum back on.

• Pull the handle toward you and release the floor nozzle to disengage the
  auto-off feature.

• Make sure that the carpet height selector is not on the HARD FLOOR setting.

• Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage
  before reconnecting and turning vacuum back on.

Vacuum turns off on its own or brush-roll Indicator Light flashes red.
This vacuum cleaner is equipped with a motor protective thermostat. If for some reason
your vacuum overheats, the thermostat will automatically turn the suction motor off.
Should this occur, perform the following steps to restart the thermostat:

1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters (see page previous page)
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Restart the unit by turning the power on

Note: If vacuum still does not start, visit sharkclean.co.uk/customer- care or contact
customer service on: 0800 862 0453.

When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the
product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark we are
so confident about the quality of our products that we give you an additional manufacturer’s Guarantee of up
to five years upon registration with Shark. Offer valid only in United Kingdom and Republic of Ireland. These
terms and conditions relate to our manufacturer’s Guarantee only – your statutory rights are unaffected.
The conditions below describe the prerequisites and scope of our Guarantee. They do not affect your
statutory rights or the obligations of your retailer and your contract with them.

Shark® Guarantees
A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs
to work properly for as long as possible. The guarantee it comes with is an important consideration – and
reflects how much confidence the manufacturer has in its product and manufacturing quality.
Every Shark machine comes with a free parts and labour guarantee. Our customer service helpline (0800
862 0453) is open from 9.00am to 6.00pm Monday – Friday. It’s free to call, and you’ll be put straight
through to a Shark representative. You’ll also find online support at sharkclean.co.uk.

How do I register my extended Shark guarantee?
You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following
information about your machine:

• Date you purchased the machine (receipt or delivery note)
• To register online, please visit sharkclean.co.uk/uk/register-guarantee
• Serial Number

IMPORTANT

• Both the 12 months and the extended 4 years guarantee will only cover your product from the date of purchase.
• Please keep your receipt at all times. Should you need to use your extended guarantee we will need your
  receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt
  may invalidate your guarantee.

What are the benefits of registering my free Shark guarantee?
When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also
receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new
Shark® technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.

How long are new Shark machines guaranteed for?
Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed
for a total of five years. (12 months plus an extended Guarantee of 4 years).

What is covered by the free Shark guarantee?
Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark
guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark guarantee?

• Blockages – For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.

• Normal wear and tear such as brush bar, fuse, belt, batteries etc.

• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or
  handling of the vacuum cleaner which is not in accordance with the Shark Operating Manual supplied
  with your machine.

• Use of the vacuum cleaner for anything other than normal domestic household purposes.

• Use of parts not assembled or installed in accordance with the operating instructions.

• Use of parts and accessories which are not Shark Genuine Components.

• Faulty installation (except where installed by Shark).

• Repairs or alterations carried out by parties other than Shark or its agents.

What happens when my guarantee runs out?
Shark does not design products to last for a limited time. We do appreciate that there may be a desire for
our customers to want to repair their vacuum cleaners after the Guarantee has elapsed. In this case please
contact our free phone customer service help line and ask about our out Guarantee program,
on 0800 862 0453.

Where can I buy genuine Shark spares and accessories?
Shark spares and accessories are developed by the same engineers who developed your Shark vacuum.
You’ll find a full range of Shark spares and replacement parts for all Shark machines at sharkclean.co.uk/uk/
parts. Accessories are at sharkclean.co.uk.
Please remember that the use of non-Shark parts may invalidate your guarantee

Euro-Pro Europe Limited,
3150 Century Way,
Thorpe Park, Leeds,
LS15 8ZB, UK
0800 862 0453
www.sharkclean.co.uk

Illustrations may differ from actual product. We are constantly striving to improve
our products, therefore the specifications contained herein are subject to change
without notice.
SHARK is a registered trademark of SharkNinja Operating LLC.
LIFT-AWAY is a trademark of SharkNinja Operating LLC.
© 2020 SharkNinja Operating LLC
NV602UKSeries_66_IB_MP_200527_Mv1
PRINTED IN CHINA

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