Screwfix TR9015 1000mm Wall Hung Frame Instruction Manual

June 1, 2024
SCREWFIX

TR9015 1000mm Wall Hung Frame

Specifications

  • Product: 1000mm Wall Hung Frame with Air Gap Technology
  • Model: TR9015
  • Water Pressure Suitability: 0.1 – 10 bar
  • Load Tested: EN 997: 400KG
  • Compliance: BS EN 14055:2010, BS EN 14124:2004

Product Usage Instructions

Using The Frame In A Furniture Unit

If installing the frame into a WC furniture unit, ensure to
follow these steps:

  1. Check if any struts need to be removed to fit the frame without
    compromising unit integrity.

  2. Screw units together for added strength.

  3. Fill the void between the frame and the main fascia to prevent
    bowing.

  4. If necessary, remove feet in a fitted furniture WC unit or
    consider wall hanging.

  5. Remove or reposition back rails for proper installation.

General Care & Safety

Follow these safety guidelines:

  1. Use wall plugs only on solid stone/brick walls.

  2. If fixing to a stud wall, reinforce with suitable internal
    support.

  3. Ensure the product is installed correctly by a qualified
    professional.

  4. Avoid adding caustic chemicals to the cistern to prevent
    damage.

  5. Test for leaks before enclosing the frame.

Installation Of Waste Pipe

Refer to the exploded diagram and follow these steps:

  1. Ensure all components are present as per the diagram.

  2. Secure brackets and plates to the frame using M8 bolts and
    washers.

  3. Install wall brackets using fixing bolts, washers, and
    plugs.

  4. Connect all pipes and fittings as shown in the diagram.

  5. Test for leaks before completing the installation.

FAQ

Q: Can I use the wall plugs on aerated blocks?

A: No, wall plugs are only suitable for solid stone/brick walls.
For aerated blocks, additional reinforcement is required.

Q: What should I do if I encounter leaks during testing?

A: If leaks are detected, check all connections for proper
sealing and tighten as needed. If issues persist, consult a
professional plumber for assistance.

Using The Frame In A Furniture Unit
If installing the frame into a WC furniture unit, some struts may need to be removed. Always check before cutting that the unit integrity will not be compromised. Units can be screwed to adjoining units in a run where possible to add further strength.
Front struts in a WC furniture unit will cause the frame to be spaced away from the main WC facing fascia of a WC unit. This will create a void which will need to be filled (between the frame and the back of the main fascia) to stop the main fascia bowing in when the WC is in use.
You may need to remove the feet in a fitted furniture WC Unit to facilitate room for the frame. The unit can be wall hung instead.
Any back rails in a WC Unit must be removed or repositioned to the back of the unit if they are not already. Frame brackets must screw directly into a solid wall. Screwing into a rail or strut that is not secured up against a solid wall will not prove strong enough when the frame is in use.
General Care & Safety
Wall plugs supplied are ONLY suitable for solid stone/brick walls. They are not suitable for use in aerated blocks or similar. If fixing to a stud wall, sufficient extra internal reinforcements must be made to the wall. Screws must locate into suitably reinforced studs and noggins.
Take care using power tools ­ The use of a residual current device (RCD) is recommended. Beware of hidden cables or pipes when drilling.
This product can be dangerous if installed incorrectly. This product must be installed by a qualified plumber or installer. It is the installer’s responsibility to check that the fixings are suitable for the installation in hand.
Cistern fittings are suitable for Water pressure: 0.1 – 10 bar. Do not add caustic chemical substances (eg containing chlorine compounds or similar) into the cistern. These can damage the valve components and cause failure.
Before starting to enclose the frame, the system must be first tested for leaks before 2nd fix commences. Using the help of a second person to hold the pan in place on the frame, turn on the water supply and flush the pan to check for leaks.

1000mm Wall Hung Frame
with Air Gap Technology
Fitting Instructions
Please read completely first before commencing. Please retain for future reference.

Professional
TR9015

This product must be installed by a qualified fitter or plumber in accordance with and meet the requirements of Water Supply (Water Fittings) Regulations 1999, the Water Supply (Water Fittings) (Scotland) Byelaws 2014 and
the Water Supply (Water Fittings) Regulations (Northern Ireland) 2009

Exploded Diagram

Square flanged elbow fitting F 1/2″
Stop valve

Protective case Cistern plate
Flexible pipe
Fill valve

Inlet pipe bung Waste pipe bung
Flexible sheath(x2)

Flush valve Air hose pipe
Inlet pipe

Wall Bracket x4 Fixing Bolts, Washers and Plugs x 4

Frame Flat Plate x2

8x M8 x 25mm Bolts & Washers (Secure brackets / plates to frame)

Brought to you by the Roper Rhodes Group

Waste pipe kit

Brassmill Lane Trading Estate

Bath BA1 3JF

21 BS EN 14055:2010 &

110mm waste adaptor

t: 01225 303900

V3.2.TP.01.2024

BS EN 14124: 2004 Load Tested to EN 997: 400KG

Floor fixing screws x 2
1

500

water connector 1/2″ female

170 -215
230 180

1000

220 100 35

200

Floor Level Ø110/Ø90
Installation Of Waste Pipe

170mm

170mm

20-100

74 min 30

push plate 142
120×185 cutout size min 25

95/115 170 min

Adjustments & Maintenance
For maintenance access, the flush plate can be easily removed for access to the inlet and flush valves.
1/8 diaphragm SP19756

The diaphragm can be removed and cleaned if the flow rate slows down or doesn’t stop. The images above show how the valve can be disassembled and cleaned. Turn off the water supply on the internal stop valve before removal.

To clean the aerators, remove the cap from the top of the inlet valve and remove the aerators by pushing them out from underneath the outlet hole using a screwdriver or equivalent

If the flow rate is still too slow, the filter can also be removed from the inlet of the valve for cleaning using long nose pliers. Ensure to reinsert the filter before reconnecting the water.
The flush valve can be adjusted to increase or decrease the amount of water used during each flush. It is factory set for 6L full flush & 3L reduced flush.

Flush Volume Nominal Water Level

6L/3L

188mm

The water level in the cistern can be adjusted by turning the adjustment controls with a
screwdriver – clockwise will increase the water level, anti-clockwise will lower the water level.

Flush Valve Settings

Flush Volume (Full/Reduced)

Full Setting

Reduced Setting

6L/3L

7

7

Twist anti clockwise and remove through the protective case

To adjust the blue reduced
flush slider unlock by
turning clockwise and lock once set at correct level

To allow space for the installation of the waste pipe to the side of the frame, allow at least 170mm of space between the wall and the front of the wall hung frame.
The waste pipe can be installed easily by opening up the fixing collar and positioning the lip of the waste pipe inside the collar. The collar should then be clipped closed to secure the waste pipe in place before it is connected to the toilet pan.

If there is a trickle of water into the WC, the flush valve seal (SP16503) may need cleaning or replacing.

To adjust the white full flush tab, hold the flush valve open and slide the
tab into the desired position

2

7

Installation Of Flush Plate

Installation Of Wall Hung Frame
460

1. Using a craft knife, cut the protective casing so that it is flush with the finished surface 2. Screw the plastic fixing arms supplied with the flush plate into the protective casing. A quarter turn should secure the arms in place. The arms may need to be cut down depending upon finished surface thickness 3. Fix the flush plate mounting bracket to the fixing arms using a screwdriver as shown. 4. Take out the hoses so that they can be accessed for fitting the flush controls. 5. Connect the hoses, making sure that the blue hose is connected to the half flush connector ( ) and the clear hose is connected to the full flush connector ( ), as shown. 6. Locate the right side of the flush plate onto the mounting bracket and push to the left to locate.

240 75~95 350

6

336 960

Tip:
Take care using power tools ­ The use of a residual current device (RCD) is recommended. Beware of hidden cables or pipes when drilling.
10
Assemble the brackets to the frame as shown, using 8x 25mm hex head bolts & washers. The height of the frame and distance from the wall can be adjusted manually with the bolts found on the top fixing bracket and the legs of the frame. Loosening the bolts will allow the frame to be adjusted accordingly. Use a spirit level to ensure the frame is level. Re-tighten the bolts to secure the frame into its new position. Using the dimensional drawing above as a guide, mark and drill holes in the appropriate places using a 10mm masonry drill bit. If the frame has been adjusted, mark off the new hole positions accordingly. Use a piece of masking tape to prevent the drill from wandering. Using the wall fixings provided, secure the frame to the wall. Ensure that the fixings supplied are suitable for the installation in hand. If in doubt consult an expert.
3

Installation Of Isolation Valve
PTFE

The isolation valve should come pre-assembled with the cistern. If the valve needs replacing, the above instructions show the correct installation procedure. IMPORTANT: Flush out all impurities in the system prior to connection. Before building the final cladding, install the pan, turn on the water supply and fill the pan. Check tightness of supply and drain connections. Close the isolation valve and drain the cistern and pan, then remove the pan. Connect the water supply to the cistern using an approved double check valve to fluid category 3.
Installation Of Protective Casing

Top Mounting

Front Mounting

Before the partition wall is installed around the wall hung frame, the plastic protective casing needs to be screwed onto the cistern in the desired position to ensure that the push plate or flush button can be installed later. Ensure that there is minimum of a 3mm gap between the protective casing cover and the aperture in the partition wall (or furniture fascia). Click the blanking plate in place to prevent any debris entering the cistern during the 2nd fix.

Installation Of Wall Hung Pan
Once the partition or furniture is assembled and complete, the pan can be fitted.
X

Inlet Pipe

Y
Waste Pipe
1. Place the inlet and waste pipe into the frame and place a mark that corresponds to the finished surface of the wall. 2. Then place both pipes onto the back of the pan and using a straight edge, place a mark that corresponds to the back face of the pan 3. The distance between these two marks corresponds to the amount of pipe that needs to be cut off to enable the pan to fit snugly against the finished wall surface. 4. BEFORE cutting the pipes, add a further 6mm to the amount to be cut off on the inlet pipe.
Add a further 3mm to the amount to be cut off the waste pipe.
X + 6mm

Y+3 mm

5. It is ESSENTIAL that the extra distance is added to cut away extra material, this is to allow for compression of finished surfaces when the WC pan is installed. Take care to cut straight otherwise leaks will occur. 6. Once cut, add a chamfer to the end of the pipe to ensure that it can be easily located inside the pipework in the wall hung frame. Using a suitable lubricant, locate the waste pipe into the frame.

Install the bungs in the waste and flush pipes to protect them during any building work. Similarly, the threaded rods on which the toilet pan will be hung should be installed at a distance corresponding to the width of the pan fixing holes. When screwed into place, the flexible sheaths should be put on the rods for protection.
4

Push the trimmed pipes into position as shown and check that they are secure. DO NOT use silicone when attaching the inlet pipe as this may prevent a seal from forming. Remove the protective flexible sheaths from the threaded rods. Position the pan taking care that the connecting pipes are well aligned to prevent leaks. Use a spirit level to make sure the pan is level and then fix to the rods with the fixings supplied by the pan manufacturer.
5

Troubleshooting Guide
1.00m Wall Hung Frame
Please retain for future reference
How to Access your frame

1. Slide flush plate to the left 2. Pull flush plate away from the wall 3. Detach the clear and blue hose from the back
of the flush plate

1. Undo the screws in the mounting bracket using a screwdriver
2. Remove the mounting bracket from the wall

TR9015
1. Turn the fixing arms 1/4 turn in either direction to unlock
2. Remove the fixing arms from the protective cover

1 2

Problem
The Fill Valve does not work or isn’t controlling the water supply efficiently.

Potential cause
The fill valve may be blocked. To access the fill valve squeeze the clip on the mounting bracket and slide the valve the left to release.

Suggested action

Follow the instructions below and clean the water inlet orifice, diaphragm and cap. If split or scaled up, replace the diaphragm, available as SP19756.

1

3

4 2

1/8

diaphragm

SP19756

2

3

Water leaks from the base.

1 The flush valve stem may be obstructed or jammed, preventing it from falling back into position.

!

To clean the aerators, remove the cap from the top of the inlet valve and remove the aerators by pushing them out from underneath the outlet
hole using a screwdriver or equivalent

If the flow rate is still too slow, the filter can also be removed from the inlet of the valve for cleaning using long nose pliers. Ensure to reinsert
the filter before reconnecting the water.

Ensure that there is nothing obstructing the flush valve and the stem can extend up and down. Please take particular focus to ensure that the stem doesn’t clash with the flexible hose.
!

Problem
Water leaks from the base. (Continued)

Potential cause
2 The rubber flapper seal may have fallen off, may need cleaning or could be damaged.

Suggested action
Ensure the flapper seal is fixed in position. However, if it is damaged, a replacement is needed, this is available as SP12551.
NOTE: Before re-fitting the flush valve assembly check the base is correctly seated as shown to the left and not out of position (see below as an example)

!

3 Ensure the rotation of the blue, reduced flush float is in the correct position, and has locked in place securely.
If it isn’t (as shown left) the float can catch on the adjustment measure. To lock in place, simply rotate the float anticlockwise.

The flush valve does not work properly.
There is dripping water from the inlet of the WC pan.

The pneumatic tubes may have been installed incorrectly on the flush plate.
Ensure that the black flush inlet pipe (SP14733) has been prepared properly.

Ensure that the tubes match the following configuration and are fully sealed around the nozzles:
The blue tube must be connected to the joint marked with a half circle.
The transparent tube should be connected with the joint marked with a full circle.
1. Ensure that silicone has not been used to on the rubber pan seal (SP12170) as this may prevent a seal from being formed.

2. Ensure that the flush pipe has been cut square.

3. Ensure that the flush pipe has been filed to add a chamfer to the end as this helps the pipe properly locate into the cistern’s pipework.

Brought to you by the Roper Rhodes Group Brassmill Lane Trading Estate Bath BA1 3JF t: 01225 303900

4. Ensure that the inlet pipe hasn’t been cut too short and that 6mm was added to the dimension `X’, where X was the excess pipe between the rear of the pan and the finished surface of the wall. Please refer to the installation instructions for further guidance

V1.0.TP.04.2021

X + 6mm

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