Homerunpet BF10 Wireless Pet Water Fountain User Guide

June 1, 2024
Homerunpet

Homerunpet BF10 Wireless Pet Water Fountain

Homerunpet-BF10-Wireless-Pet-Water-Fountain-PRODUCT

Product Information

Specifications

  • Product Name: Wireless Pet Water Fountain
  • Model: BF10
  • Frequency Range: 10.525GHZ
  • Max. Transmit Power:
    • Radar module 1: -28.54 dBm Max
    • Radar module 2: -28.97 dBm Max

Product Usage Instructions

  • Ensure responsible disposal of the product to prevent harm to the environment. Follow guidelines for battery usage and FCC radiation exposure limits.
  • Upon unpacking, confirm the equipment is in good condition. Check accessories against the provided list.
  • Assemble the water fountain following the provided instructions. Ensure all components are securely connected.
  • Fill the water barrel with clean water, plug in the device, and turn it on using the designated button.
  • Explore the different modes available for the fountain, such as continuous flow or timed dispensing.
  • Regularly clean the water tray, filter, and pump to ensure proper functioning. Replace the filter monthly.
  • If you encounter issues with the fountain, refer to the troubleshooting section of the user guide for solutions.
  • Understand the different LED indicator statuses to monitor the operation of the water fountain.

FAQ

  • Q: How often should I clean the water fountain?
  • A: It is recommended to clean the water fountain at least once a week to maintain hygiene and functionality.
  • Q: Can I use any type of water with the fountain?
  • A: It is best to use clean, filtered water to prevent clogging and ensure the longevity of the fountain.

SAFETY INSTRUCTIONS

PLEASE READ AND FOLLOW ALL SAFETY INSTRUCTIONS BEFORE USE.

  • This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.
  • This appliance is not a toy. Be sure to prevent children from playing with the appliance as a toy or sitting on top of it.
  • The product is suitable for DC 5V/2A adaptors. Please use the adaptor in line with the standards of related countries and districts.
  • It must only be supplied at safety extra low voltage corresponding to the marking on the appliance.
  • The batteries used for the equipment are lithium batteries.
  • Obsolete batteries or leaky batteries should be disposed of in line with related local laws and regulations.
  • Do not expose the appliance or battery to excessive temperatures.
  • Be aware of the risk of terminals of battery-operated appliances or batteries being short-circuited by metal objects.
  • Operate the appliance strictly following the instructions described in this manual. Please do not operate the appliance following any instructions not described in this manual.
  • If the appliance does not work due to falling, collision, damage, being stored outdoors or being watered, please stop using it immediately.
  • The appliance must be stored in a dried location! Do not place the appliance outdoors or on a damp floor. Do not expose the appliance to water or even immerse it in water.
  • Please do not place, charge or use the appliance outdoors or in the bathroom. The appliance must be installed at least 1 meter away from the sink. Please do not put the appliance on a damp floor or expose it to rain or snow.
  • Please do not touch the appliance power devices with your hands wet.
  • Please do not use any damaged charging cable or charging port. In case the power cord is damaged, please immediately contact the charging cable vendor or manufacturer to change a new charging cable to avoid any damage to the appliance.
  • When unplugging the charging devices, please hold the charging devices firmly with your hands. Do not pull the charging cables. Please do not use any power extension cord for the power supply.
  • Please supply rated and safe power when using the appliance.
  • Please put the appliance away from any heat source, fire source and other high-temperature platforms.
  • Please do not put any metal on the base of the appliance, otherwise, it may cause product damage, damage to the charging product, and even serious consequences such as fires.
  • Please do not put the base in water or any other liquid.
  • Please dry the base, if it is wet, before continuing to use the appliance.
  • Please do not put hot water in the barrel.
  • Please do not dismantle, modify, or repair the product without permission, otherwise, the warranty or your rights for services will be invalidated.

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Instructions for using the embedded batteries

  • The embedded batteries must not be dismantled. Please do not dismantle embedded batteries otherwise the battery performance might be lowered or the batteries damaged. Under severe circumstances, overheating risks might occur. Fire accidents or injuries might also occur.
  • If the appliance has not been used for a long time, please charge the appliance. at least once every three months lest the appliance should not be re-started.
  • When it indicates a low battery, please charge the batteries as soon as possible in case the service life of the batteries will not be reduced.
  • Do not use the appliance at low temperatures otherwise, the battery level will be reduced, which is normal.
  • Please do not charge the appliance below 32°F (0°C), otherwise the batteries might be damaged.
  • Do not directly expose the batteries to any heat source including fire or direct sunshine.
  • The batteries must be dismantled from the base and abandoned. When dismantling the batteries, make sure the base is powered off.
  • Do not expose the base to fire, water or other liquid. It aims to avoid any risk of explosion.
  • Do not dispose of any lithium battery in domestic garbage. Please dispose of the batteries under the local environmental laws and regulations.
  • Do not burn or heat the batteries over 140°F (60°C). Please put the batteries out of the children’s reach.

FCC STATEMENT

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
  • Please note that changes or modifications to this product are not expressly approved by the party responsible for compliance and could void the user’s authority to operate the equipment. –

NOTE: This device complies with part 18 of the FCC Rules.
Information to the user.

  1. The device has potential interference, but the interference is very small and meets the requirements of the FCC rule
  2. Equipment system maintenance is simple, please refer to the manual
  3. The user can take simple measures to correct the interference. Such as staying away from interference sources, turning off interference sources, etc.

RF warning statement:

  • The device has been evaluated to meet general RF exposure requirements. To maintain compliance with RF exposure requirements, use products that maintain a 10cm distance
  • Frequency Range: 10.525GHZ
  • Max. Transmit Power:
  • Radar module 1: -28.54 dBm Max;
  • Radar module 2: -28.97 dBm Max;

SIMPLIFIED EU DECLARATION OF CONFORMITY

  • The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows: Hereby, Homerunpet Inc. declares that radio equipment type BF10 complies with Directive 2014/53/EU, and this product is allowed to be used in all EU member states.
  • The full text of the EU Declaration of Conformity is available at the following company website: https://homerunpet.us/
  • This product can be used across EU member states.
  • BATTERY CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
  • EUT Operating temperature: 0~40°C
  • The Product shall only be connected to a USB interface of version USB Type-C

Package Contents

Please confirm that the equipment is in good condition once unpacking it and check whether its accessories are complete by referring to the following figure.

Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-2

NO. Item

  1. Handle
  2. Water Tray
  3. Filter (Replace once a month)
  4. Filter Tray
  5. Water Barrel
  6. Base
  7. Outlet Pipe
  8. Water Pump
  9. Sponge
  10. Charging Cable
  11. Instruction Manual
  12. Charging Port

Installation

  1. Install the outlet pipe in the wireless water pump.
  2. Put the sponge in the pump filtration box.
  3. Do not make the water pump separately contact the pedestal for a long time

Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-3

Add water to the water barrel

  1. Fill the barrel with water below the maximum level
  2. Do not use water at above 104°F (40°C)

Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-4

Prompt

  • Keep the outer layer of the barrel wall and base clean and tidy.

Equipment installation

  • It is recommended to fully charge it for first-time use.
  • Flush the filter cartridge, water barrel, water tray, filter tray, and pump with fresh water.
  • Take out the filter cartridge and flush it with fresh water for 3-5 minutes.Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-6
  • Do not flush the base with water.
  • Take out the barrel. Add water up to the MAX water level line. Then place the barrel (Filled with Water) back on the base.
  • Align the sponge filter box, with the barrel wall, and place it in the designated groove.Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-7
  • Align the filter cartridge to the groove of the filter tray.
  • Place the water tray atop the filter, ensuring all parts are correctly positioned.

Operation

Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-8

Operation Status Sound
Hold For 3 Seconds Turn on the device. A long beep
Press once and hold for 5 Seconds Turn off the device. /
Press once The indicator will stay on for 3 seconds, and water will dispense
once. /

When the indicator is on, press the button once.

· In normal mode (with white light on): Turn on / off the light. (White light, in common mode)

· In sensing mode (with blue light on): Turn on/off the light, and water will dispense once.

  • The light can only be switched on or off when the device is plugged in.

| ****



A short beep

Press twice| Switch between Commen mode, Sensing Mode and Intermittent

sensing mode.

| A short beep
Hold for 5 Seconds| Reset the filter timer.| A long beep

Mode Instructions

Mode Status indication

Normal mode

| Water continuously dispenses (This mode is only available when the device is plugged in).


Sensing mode

(Hair-flushing feature is

included)

| Water will dispense when Pet approaches. After 15 seconds of Fountain

sensing no activity, waterflow will stop.

  • After each dispense, the device will pause for 15 seconds. If no sensing activity occurs within 2 hours, water will dispense once.

Intermittent sensing mode (Hair-flushing feature is included)

| Water will dispense when the pet approaches. When the fountain stops sensing Pet activity, the fountain will pause for 15 minutes. After the 15-minute hibernation, the fountain will go back to sensing for Pet activity and dispense water when activity is sensed.

  • If no sensing activity occurs within 2 hours, water will be dispensed once.

Hair-flushing feature: Floating hair is flushed every 12 hours with a 2-minute water dispense cycle.

LED Indicator Status

Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-9

Battery level indicator display Operating condition
Red light flashing Low battery, please charge in time
White light flashing Undercharging
White light stably on Charge complete
Status indicator display Operating condition

mode
---|---|---
Green light on| Intermittent sensing mode in normal operation| Battery working mode
White light on| Common sensing mode in normal operation| Plug-in working mode
Blue light on| Sensing mode in normal operation| **




Plug-in/battery working mode

Red light flashing| Not enough water, please re-fill in time.


Purple light on

| When the filter cartridge expires, please change a new one; after changing it, press the button for 5 seconds, and the filter cartridge timer resets.
White/blue/green light

flashing

| The water pump is yet to be connected; the equipment is not assembled completely.

Cleaning and Maintenance

  1. Take out the pump from under the bucket.
  2. Take out the filtration sponge.
  3. Open the filtration box along the seam.Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-10
  4. Take EN off the water pump impeller cover.
  5. Take off the pump impeller with tweezers. Pump impeller.
  6. Clean each part completely.

Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-11

Whole equipment cleaning

  • It is recommended t EN o clean the water tray once or twice a week.
  • Do not use water at above 104°F (40°C) to clean the washable parts to avoid deformation, causing operation
  • There are electrical components on the base; do not flush the base with water; instead, use a wet towel to wipe it after the appliance is powered off; do not use any alcoholic cleanser to clean it. deficit to the appliance.
  • Use a wet towel to wipe the pedestal
  • Do not use water at above 104°F (40°C).

Homerunpet-BF10-Wireless-Pet-Water-Fountain-FIG-12

Troubleshooting

Symptom Treatment Measures:
White light flashing/blue light flashing/green light flashing •  Check

whether the water pump is properly located in the barrel groove.

• Check whether there is any substance between the barrel and the bottom of the pump and between the barrel and the base.



Red light flashing, water not provided

| •  Check whether there is enough water, if not, please add water.

•  Check whether the pump impeller is blocked, if so, please flush it.

• Check whether the base is leaking, whether there is substance between the pump bottom and the barrel, and whether there is substance between the barrel and the base. If there is no substance, please power it on again.

The status indicator is not on, water is not provided| • and the equipment is with a USB power cord.

•  Check whether the pump impeller is blocked; if so, please flush it.

•  Check whether there is enough water; if not, please add water.


Low water output

| •  Check whether the water dispensing table is properly installed.

• Check whether the sponge is blocked; if so, please flush or change the sponge.

•  Check whether there is hair in the pump; clean the pump impeller.


Pump noise

| •  Check whether the water dispensing table is properly installed.

•  Check whether there is enough water; if not, please add water.

•  Check whether there is hair in the pump; if so, clean the pump impeller.


Pump noise

| •  Check whether the water dispensing table is properly installed.

•  Check whether there is enough water; if not, please add water.

•  Check whether there is hair in the pump; if so, clean the pump impeller.



Water dispensed intermittently

| •  Check whether there is enough water, if not, please add water.

• Check whether the appliance is on intermittent sensing mode; if so, double- click it to shift the mode.

•  Check whether the pump is correctly installed in the barrel groove

and make sure there is no substance between the barrel and the pump bottom, or there is no substance between the barrel and the base.

Overflow noise| •  Check whether the filter cartridge protection film is removed or not.

•  Check whether the filter cartridge is blocked; if so, clean or change it.

When holding the touch button, the appliance doesn’t start, no sound or light indication.| •  Charge the appliance with a USB power cord.

If the above measures do not solve the problem, please contact the customer service.

Product Specifications

Wireless Pet Water Fountain

  • Product Model: BF10
  • Power input: 5V 2A
  • Battery capacity: 7800mAh
  • Capacity: 2.0L (68 oz.)
  • Noise: <20dB(A)
  • Product dimensions: 189 x 187 x 162 mm
  • Material: ABS
  • Net weight: 1.1 kg (2.43pounds)
  • Applicable water temperature scope: 32-104°F (0- 40°C)

Warranty

Dear customers, it is highly appreciated that you choose the Homan wireless water dispenser. Please carefully read the instructions before using the equipment: Homan provides a one-year warranty ever since the date of your original purchase; Homan requires you to present the receipt of your original purchase to identify the date of purchase. The warranty is only applicable for the products or parts that are still within the warranty period upon the original purchase. The warranty is only applicable for equipment that is used and operated properly in line with its designed purpose. The warranty does not apply to any damage caused by negligence, man-made accidents, improper operation or other causes that exceed Homan control range, including but not limited to not abiding by Homan product instructions or service manuals, improper maintenance or not timely maintenance, connected to incorrect power supply, unauthorized modification of products, fire accidents, lightning, floods and other force majeure events. Maintenance must be conducted under the instructions. The pump is sealed before releasing from the factory; any falsifications will void the warranty. For more warranty and other service information, please contact email: support@homerunpet.com.

CONTACT

  • Shenzhen Qianhai Homerun Smart Technology Co., Ltd.
  • Room 201, Building A, No.1 Qianwan 1st Road, Qianhai Shenzhen-
  • Hong Kong Cooperation Zone, Shenzhen, Guangdong Province, China

MADE IN CHINA

References

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