Homerunpet CF20 Cat Water Fountain Porcelain Tray with Self-Cleaning Wireless Pump User Guide
- June 14, 2024
- Homerunpet
Table of Contents
Homerunpet CF20 Cat Water Fountain Porcelain Tray with Self-Cleaning
Wireless Pump User Guide
SAFETY INSTRUCTIONS
PLEASE READ AND FOLLOW ALL SAFETY INSTRUCTIONS BEFORE USE.
- This appliance may be used by children aged eight or over, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
- Children must not play with the appliance.
- Children must not perform cleaning or maintenance unless they are at least 15 years old and supervised.
- Keep children under the age of 8 years away from the appliance and power supply.
- Set up the appliance on an even, stable, clean, non-slip, dry and fireproof surface in a spacious area.
- To avoid short circuits, do NOT expose the appliance to rain or water.
- Do NOT set up the appliance in the immediate vicinity of the heat source.
- To avoid possible electrical shock, this appliance is FOR INDOOR HOUSEHOLD USE ONLY.
- Do NOT place the appliance OUTDOORS or on WET ground, nor put the appliance in water or other liquids.
- Disconnect the power supply before cleaning, maintenance, or transportation of the unit.
- o NOT immerse the outer barrel into the water at any time as it may damage the electronic part inside.
- Do NOT place any foreign object in the water barrel.
- The appliance must only be operated with the original power supply unit.
- Do NOT use an extension cord or modified adapter.
- Be careful when moving the appliance and avoid damaging or impacting it. In case of any damage, deformation or corrosion is noticed, stop using it immediately.
- Replace the filter every 4 to 8 weeks or when the water flow is noticeably reduced.
- Do NOT wash the filter with soapy water. Soap residue will remain in the filter and may harm your pet.
- For multi-pet households, the inner barrel and water tray might become sticky over time due to excessive saliva of the pets. To avoid this, change water and clean the inner barrel regularly, and replace the filter in time.
- Please do NOT fill the inner barrel with water over 35 Celsius or 89 Fahrenheit.
The appliance, accessories and packaging must be disposed in accordance with local and national regulations.
Package Contents
Number Item
- Inner barrel
- Outer barrel
- Porcelain water tray
- Filter
- Filter tray
- Water pipe
- UVC Sterilizing wireless water pump
- A/C adapter
- USB charging cord
- User guide
- User notes
Assembly
-
Install water pipe
-
Install pump
Note: Align the groove
-
Turn over to the bottom
-
Connect adapter plug
-
Fix power cord
-
Turn over outer barrel
-
Install inner barrel
Connect adapter plug
Fix power cord
- Add water
Mind the max water volume
-
Take out the filter
-
Install the filter
-
Install water tray
-
Connect to power supply
Operation
Switching between standard mode and intermittent mode: Double-click on the
button to switch between standard mode and intermittent mode.
Standard mode: The appliance continuously provides fresh and clean water.
Intermittent mode: The appliance provides fresh and clean water every 2
minutes.
LED Indicator Status
Switching on/off the LED indicator:
Click on the button to switch on/off the LED indicator.
LED Indicator Status: Appliance Status
White light is on: In normal operation. Blue light is on In intermittent
mode.
Red light is on: Alarm for water shortage with approx. 350ml of water
left (Water fountain is working as usual).
Red light is blinking: Alarm for empty water with approx. 200ml of water
left (Water fountain stops working).
Purple light is blinking: Alarm for filter replacement.
Light is off: LED indicator is switched off.
Cleaning
Daily cleaning
N Disconnect power supply
Washable parts
Wipe outer barrel. Not washable!
Do NOT wash with dishwasher
Intensive Pump Cleaning
-
Take out sponge
-
Remove sponge rack
-
Remove impeller cover
-
Take out impeller
-
Wash parts. Do NOT wash with dishwasher
Note:
It is recommended to detach and clean the appliance with water regularly for the health of your pet. The outer barrel is not washable, please wipe it with a wet cloth or towel if necessary. Apart from the porcelain water tray, DO NOT apply dishwasher to any other part of the water fountain. Regularly cleaning the pump is essential to prevent the limescale and subsequent pump failure, especially in hard water regions. It is recommended to replace the filter (4) and sponge in the pump every 4 to 8 weeks. After replacing the filter, reset the filter counter by pressing the button on the front of the appliance for 5 seconds. For assembly, refer to the steps in section “Assembly”.
Troubleshooting
| Error Description | Solution |
|---|---|
| White/Blue/Red LED indicator is on and no water comes out of the fountain |
- Check whether the impeller of the water pump is blocked. If yes, please clean away (see ‘Cleaning’ section).
- Check whether there is sufficient water in the barrel. If not, please add water.
LED indicator is blinking in white/blue|
- Check whether the water pump is duly placed in the groove inside the barrel, and note the direction of the pump.
- Check whether there is any object between the bottom of the pump and the barrel.
- Check whether there is any object between the inner and outer barrel.
- Check whether there are water stains on the base of the outer barrel. If the water stains persist, use after sun drying.
LED indicator is blinking in red|
- The water pump stops working due to insufficient water. Please add water to the barrel in order to restore the pump to work.
- Check whether the A/C adapter in use meets relevant requirements (see ‘Product Specifications’).
- Check whether there is any object between the bottom of the pump and the barrel.
- Check whether there is any object between the inner and outer barrel.
LED indicator is off and no water comes out of the fountain|
- Check whether the power supply is connected.
- Click the button to turn on the LED indicator.
- Check whether the impeller of the water pump is blocked. If yes, please clean away (see ‘Cleaning’ section).
- Check whether there is sufficient water in the barrel. If not, please add water.
Low volume of pumped water|
- Check whether the water pipe, filter holder and water tray are duly assembled.
- Check whether the sponge is clogging up. If yes, please clean or replace the sponge.
- Check whether there is hair inside the water pump. If it is clogging up the pump, please clean the pump impeller (see ‘Cleaning’ section).
- Check whether there is sufficient water in the barrel. If not, please add water.
Noisy water pump|
- Check whether the water tray is duly assembled.
- Check whether there is hair inside the water pump. If it is clogging up the pump, please clean the pump impeller (see ‘Cleaning’ section).
- Check whether there is sufficient water in the barrel. If not, please add water.
Intermittent water flows|
- Check whether the fountain is in intermittent mode. Double click the button to switch to normal mode.
- Check whether the water pump is duly placed in the groove inside the tank, and note the direction of the pump.
- Check whether there is any object between the bottom of the pump and the barrels.
- Check whether there is any object between the inner and outer barrel.
- Check whether there is sufficient water in the barrel. If not, please add water.
Fountain is overflowing with the sound|
- Check whether the filter package is removed.
- Check whether the filter is clogged. If yes, please clean or replace the filter.
If the solutions described fail to resolve the issue, please get in touch with your dealer.
Product Specifications
Wireless Pump Water Fountain (Porcelain Top and UVC Wireless Sterilizing Pump)
Model: CF20
Volume: 2.0 L (68 oz.)
Product Size: 193 × 193 × 149 mm
Material: ABS / Porcelain
Weight: 1.30 kg (2.87 lbs)
Input Power: 5V 2 A
Noise Level: 20 dB(A)
Warranty
Dear customer, thank you for choosing Homerunpet Wireless Pump Pet Water Fountain. Please read the instructions below carefully before using: Homerunpet offers a one-year warranty from the original date of purchase and Homerunpet requires presentation of the original proof of purchase to ascertain the date. Replacement products or repaired parts will be warranted only for the unexpired portion of the original warranty. This warranty is valid only under normal operating conditions for which the unit is intended. This limited warranty does not apply to any defect resulting from negligence, accident, misuse, or any other reasons beyond Homerunpet’s control, including but not limited to: failure to follow the product instructions and service manual, improper or inadequate maintenance, connection to improper power supply, unauthorized product modification, fire, lightning, flood, or other external causes. Be sure to maintain the appliance per the instructions. The motor is factory sealed; tampering with it will void the warranty. For warranty service and more information, please get in touch via Email: support@homerunpet.com.
Designed and Manufactured By:
Shenzhen Qianhai Homerun Smart Technology Co., Ltd.
582 Huangpu East Avenue, Tianhe District, Guangzhou, China
MADE IN CHINA
MORE INFORMATION
HOMERUNPET.COM
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>