X-SENSE SWS54 Wi-Fi Water Leak Detector User Manual

: June 10, 2024
: X-SENSE

X-SENSE SWS54 Wi-Fi Water Leak Detector

SWS54 Wi-Fi Water Leak Detector

This user manual contains important information about your water leak sensor’s operation. To ensure proper use and trouble-free operation, please read this manual carefully and store it in a safe place for future reference.

lntrodudion

This water leak sensor sounds an alarm whenever it comes into contact with water. It can be placed near common household water sources like a dishwasher, hot water heater, or washing machine. This water leak sensor can be connected to the 5B550 base station via the
X-Sense Home Security app using Wi-Fi. When the device detects water leaks, a push notification will be sent to your smartphone from the app so that you can take action immediately.

Product Overview

SWSS1 Water Leak Sensor

Produd Overview

5B550 Base Station

Package Contents

Water Leak Sensor
AAA Batteries (pre-installed)
User Manual
Base Station
Power Adapter
Power Cable

Device Setup

Download the X-Sense Home Security App

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Note: Make sure your phone runs on iOS 11 and above, or Android 8.0 and above.

To download the X-Sense Home Security app, scan the QR code below or search for “X-Sense Home Security” in the Apple App Store or Google Play Store. Sign up with a valid email address. If you already have an account, make sure the app is updated to the latest version.

Before connecting devices, make sure that:

You know your Wi-Fi network name and password.
You are connecting your base station and water leak sensor using a2.4 GHz Wi-Fi network (incompatible with 5 GHz Wi-Fi network).
Make sure the Bluetooth on your phone is turned on.

Note: When the device is configured via Wi-Fi, make sure your mobile phone and devices are as close to the router as possible, which can speed up device configuration.

Connecting the Base Station to the Network

Connect the base station to a power source with the power adapter.
Tap NEEi• in the app, select HBase Stations#, select aBase Station (SBSS0)” in the product list, and then you will see the “Scan QR Code” page. Scan the QR code on the bottom of the base station.
Enter a name for the base station. Select the home you created or create a new home for the base station, then select the room in which it is installed. If you create a new home, you will need to enter a name and select the country or region in which you live.
Press and hold the Pair button of the base station for 5 seconds until the LED indicator flashes yellow rapidly, indicating that the base station is waiting to connect to the Wi-Fi.
Tap ‘Operation Confirmed” and then ‘Next.” The page will show ‘Searching for Nearby Bluetooth Devices.”
Enter the correct Wi-Fi and password then tap ‘Next” to add the device. You will hear ·connecting to Wi-Fi.H
After successfully connected, you will hear ‘Wi-Fi connected’ and the “Device Added” page will appear. The LED indicator will stay solid blue and you can find the base station in the device list.

Connecting the Water Leak Sensor to the Base Station

The water leak sensor connects to the base station through the wireless network. When the sensor is connected to the base station, you can receive push notifications wherever you are to stay informed of the device status, and to silence an alarm from your smartphone.

Note: Before adding devices to the system, make sure the base station has been successfully added to the app.

Tap ‘(j)” and select “Water Leak Sensors” in the product list. Then, tap ‘ Next’ to enter the pairing page.
Follow the prompts on the page by pressing the Test/Silence/Pair button twice on the bottom of the water leak sensor until it flashes blue rapidly, indicating that the device is waiting to connect to the Wi-Fi.
Tap ‘Next’ to add the device. You will hear “Ready to add the device …
After successfully connected, you will hear ‘Device Added” and the ‘ Device Added” page will appear. Then you can find the water leak sensor in the device list.

NOTE: If you fail to add the water leak sensor to the network within 60 seconds, the device will automatically exit the network configuration. To re- enter the network configuration, you need to repeat the above steps,

Testing the Device

When the water leak sensor is successfully added to the base station, you must test the device to ensure it is operating normally. Press the Test button at the bottom of the device, or you can open your smartphone app and go to the ·oevice SettingsR of the water leak sensor. Then tap HDevice Test” to test the device. The ala rm will deliver 3 beeps paired with the LED flashing red. The sound will automatically stop after the test is completed. You will receive a push notification on your smartphone, indicating that the device is functioning properly.

Installing Your Device

Installation Location

You can use the device near places where water leaks are likely to occur such as near water pipes, basement sump pumps, dishwashers, washing machines, toilets, water heaters, window wells, etc.

Installation Method

This sensor can simply be placed on a flat surface.

Note

Do not place the device upright, otherwise no alarm will be triggered.
Do not place the device on uneven surfaces as this may cause false alarms.

Water Leak Detection

This water leak sensor is used to detect water leaks and floods. Once a water leak occurs, the device will sound an alarm continuously paired with the LED flashing red. Meanwhile, the base station will report a warning and a push alert will be sent to your phone by the app. If no action is taken at this time, the device will continue to sound an alarm until the battery runs out.

Note: When a water leak stops, you will receive an “Alarm Ended” push notification on your phone from the opp.

SIiencing the Device

When the device is triggered, simply press the Silence button on the water leak sensor or base station to mute the alarm, or turn the Silence button to mute using the app. If water is no longer on the device during the si lent period, an app push notification will be sent to your phone. If the device is still soaked in water after being silenced, the alarm and push notification will not be repeated. After the water leak sensor is taken out of the water and wiped dry, the app push notification will be enabled, and the water leak sensor will return to normal standby mode.

Installing Your Device

Unique Features

Remind Me Later: When the device is triggered, ·Remind Me Later” will appear on your phone from the app. You can set a HReminder Me Later” timer to silence the water leak sensor and base station for a period of time (1 0 minutes/30 minutes/2 hours/6 hours/12 hours).
When the timer is up, if the sensor still detects a water leak, it will resend alerts. If the water leak stops while the timer is running, you’ll also be notified. The “Remind Me Later” function can be disabled at any time. This feature can be used to remind you to resolve a water leak at a later time.

Low Battery Mode

When the battery is low, the LED indicator will flash red once every 60 seconds paired with a beep. Your app will warn you with a low battery notification.

Battery Replacement

When the battery is low, the red LED will flash once every 60 seconds paired with one beep to remind the user to replace the batteries. You will receive a low battery notification on your phone via the app. To replace the batteries, remove all screws, take out the used batteries, and replace them with two new AAA batteries. Then, reinstall the screws and test the device.

Note: After replacing the battery1 you need to align the positioning points of the upper and lower shells ta close the cover and then screw the device closed,

Maintenance

Please shake the device on your hand a few times after it has sounded an alarm to remove any water that may have collected in the buzzer opening. Clean the top and bottom contact probes with a dry cloth and paper towel, then put the device back in its place. This will ensure that the device consistently performs well.

WARNING

Keep the device operating at a temperature between 32-122°F (0-50°q and humidity below 90% RH.
Do not disassemble the device by force. Other wise, the device may become damaged.

Technical Specifications

Specifications of Base Station

Model	SBS50
Power Supply	Input I 00- 240 V AC 50/60 Hz;

Output 5.0 V – 1.0 A
Safety Standard| EN 14 604:2005+AC:2008
Operating Temperature| 40- 100°F (4.4- 37.8°()
Operating Relative Humidity| 0-85% RH (non-condensing)
Alarm Volume| 100 dB
App| X-Sens e Home Security (both Android and iOS supported)
Wireless Freq uency| 2.4 GHz (Incompatible with 5 GHz Wi-Fi network)
Operating Frequency| 915 MHz (US)/868 MHz (EU)
Wi-Fi Transmission Range| 16 4 ft (50 m)

LED Indicator

Status	LED INDICATOR
Powering on	The LED flashes red once.
Wi-Fi connected successfully	The LED remains solid blue.
Failed to connect to the Wi-Fi	The LED remains solid yellow.
Wi-Fi pairing mode	The LED flashes yellow.
Alarm	The LED flashes red.

Specifications of Water Leak Sensor

Model	SWSSl
Power Supply	Replaceable 2 x 1.5 V AAA batteries
Operating Life	5 years
Connection Distance (in open air)	1,640 ft (500 m)
Battery Life	3 years
Sensor Type	Sensor probe
Operating Temperature	32-122°F (0-S0″C)
Operating Relative Humidity	90% RH (non -condensing)
Alarm Volume	110 dB
Waterproof Rating	IP66

Troubleshooting

Problem	Cause	Solution
The device does not respond when the Test button is pressed.	The device is
not activated.	Press and hold the Test/Silence/Pair button for 3 seconds to

activate the device
The batteries have run out.| Replace the batteries.
The device does not sound when there is a water leak.| The batteries have run out.| Replace the batteries
The devcie is placed on an unlevel surface.| Place the device on a level su rface.
A false alarm

occurs.

| The device is triggered by water or metal objects.|

Touching the sensor probes with moist hands will cause an alarm
Some water spills, such as while washing hands, can cause an alarm, especially when using the device in a bathroom
High humidity may cause a false alarm.
A metal object connecting the two probes will cause an alarm.

The alarm sound is low.| Water entered the buzzer| The device itself is waterproof, and water that goes into the buzzer will not cause damage to the product. Please take the device in your hand and shake it a few times to remove the water from the alarm opening until the alarm sound returns to normal. Then, put the device back.
The battery level is low.| Replace the batteries.
The base station failed to connect to the network.| The entered Wi-Fi name and/o r password are wrong| Enter the correct Wi-Fi name and password.
The phone Bluetooth is not turned on| Turn on the phone’s Bluetooth.
The base station ls not entering pairing mode.| Press and hold the Pair button on the base station for 5 seconds and its LED will flash yellow to enter the pairing mode.
The app push notification is delayed or there are no push alerts| The app push notification permission is disabled| Turn on the push notification permission on the phone .
| The base station is not with i n the network coverage of the router.| The distance between the base station and the router should be within 164 ft (SO m).
Please ensure that the base station is always within the network coverage of the router.
The communication between the water leak sensor and base stat ion is not stable or they are too far apart| Reduce the obstacles between the water leak sensor and base station.
The maximum distance between the device and the base station in an open environment is 1,640 ft (500 m).
The network connection between the router and the mobile phone is abnormal| Keep the mobile phone close to the router. Make sure the network connection between the router and the mobile phone is normal.

Environmental Protection

Waste electrical products should not be disposed of with household waste. Please recycle where facilities are available. Please check with your local authorities or retailers for recycling advice.