BidetMate BM-2000P-R 2000 Series Electric Bidet Seat User Manual

BidetMate BM-2000P-R 2000 Series Electric Bidet Seat

This unit should be installed according to this manual. Read this manual carefully and install properly. Do not attempt to service this unit yourself. Doing so could void your warranty.

Safety Instructions

Important SaPetyguards
When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

Read All Instructions Before Using

• In the case 120V 60Hz: Power supply must be a 15 AMP GFCI outlet.
• The electrical cord must be at least 4ft. long
• The electrical cord must be connected to a GFCI outlet.
• The GFCI outlet should be 1ft. above the floor.
• Install only in well-ventilated areas to avoid excess humidity.
• Do not install in narrow toilet stalls or in shower stalls.
• Install only where direct contact with water is minimized.
• Do not install near any heat source.
• Avoid using extension cords if possible. Consult with a certified electrician where extension cords are necessary.

Danger!
Reduce the risk oP electrocution:

• Do not use while bathing.
• Do not place or store product where it can fall or be pulled into a tub or sink.
• Do not place in or drop into water or other liquid.
• Do not reach for a product that has fallen into water. Unplug immediately.

Warning! To reduce the risk oP burns, electrocution, Pire or injury to persons:

• Close supervision is necessary when this product is used by, on, or near children or handicapped individuals.
• Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
• Never operate this product if it has a damaged cord or plug, if it is not working properly, has been dropped or damaged, or dipped into water. Return the product to a service center for examination and repair.
• Keep the cord away from heated surfaces.
• Never use while sleeping or drowsy.
• Never drop or insert any object into any opening or hose.
• Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
• Connect this product to a properly grounded outlet only. See grounding instructions.
• Unplug this product before filling. Fill reservoir with water. Do not overfill.

Grounding Instructions

Danger- Improper use of the grounding plug can result in a risk of electric shock.
This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire. Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded.For a grounded, cord connected product rated 15 A or less and intended for use on a nominal 120V supply circuit. This product is for use on a nominal 120 V circuit, and has a grounding plug that looks like the plug illustrated in sketch A in Figure 1 temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary adapter should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. The green colored rigid ear, lug, and the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by the screw.

Parts  Configuration

main Body

Product Characteristics

1. Continuous Warm Water Supply
   Enjoy continuous warm water throughout the wash cycle.

2. Power Wash
   Soft but powerful water wash for added cleansing benefit.

3. Bubble Wash
   Aerated water wash adds cleaning comfort.

4. Massage
   Nozzle moves back and forth for massage effect.

5. Pulse
   Pulsating wash repeatedly cycles from weak to strong.

6. Deodorization Function
   Semi-fundamental deodorizing filter provides odor-free experience during use .

7. Energy Saving Function
   Bidet is able to track use and adjust energy output to increase energy savings.

8. Child Settings
   Specialized nozzle position and water pressure for children.

Designation oP Components

Operation Panel

Accessories

Installation

1. Remove the seat from the existing toilet body.
   Release the nuts, and then remove the seat and cover from it. Keep the removed seat, cover and nuts in a proper place in case you need to use them again.
   

2. Close the water feed valve by turning it clockwise, and then drain the toilet water tank out.

3. Remove the water feed pipe and then install T-valve.

4. Connect the toilet-use hose.

5. Fix the bracket onto the toilet first.

6. Push the main body toward the Catch Plate completely.

7. Connect the bidet-use hose to the bidet body.

8. Insert the deodorizing cartridge into the bidet body.

Trial Operation

1. Open the water feed valve by turning it counterclockwise.
2. Be sure of no leakage around the hose connection.
3. Be sure that the nozzle comes and retracts when powered on. hDaonnd’ts .p Rluisgk tohfe e pleocwtreicr cshoordc kw. ith wet
4. When the unit is powered on, water tank will be filled immediately. Check if water comes out from drain hole for 1-2 sec.

Disassembly

1. Remove the power plug from the outlet.
2. Close the water feed  valve by turning it clockwise. Completely drain out the toilet water tank, release the nuts at bidet body of the bidet hose, and then remove them from the main body.
3. Press the release button on the side of bidet. Completely drain the water from the water tank. After draining the water thoroughly, pull the main body forward, and then remove it from the toilet.
4. Unscrew the metal bolts, and remove the toilet brackets. Once removed, pull out the rubber nuts.
5. Remove bidet hose, toilet-use hose & T-valve.
6. Connect the water feed pipe that was removed when the bidet was installed.
7. Open the water feed valve by turning it counter-clockwise. Be sure of no leakage around the water feed connection.
8. Attach to the toilet the seat and cover that were removed when the bidet was installed.

How to Use the Product

1. Sit on the Toilet Seat
   Be sure to sit on the user sensor of seat. If the sensor is not occupied, functions will not work. Deodorizing function starts automatically.

2. Press Wash, Bidet, Power Wash Buttons.
   Selected function can be used as desired. After Wash, Bidet and Power Wash, dryer works automatically. For sitz bath, press Wash again. Sitz bath works for 5 minutes at set temperature.

3. Press the Dry Button
   Hot air indicator light will turn on. Dryer works for 3 minutes. Dryer temperature is adjustable by pressing “HI” and “LO” buttons. It is recommended to wipe off the water on your bottom before operating the dry function for improving the dry effect.

4. Press the Stop Button
   Any operation will stop. Press Stop for 3 sec. to turn off unit .

5. Massage Wash
   When pressing the Massage button, nozzle will move back and forth and wash a wider range. When pressing the Child button during the operation of Massage, the amount of movement can be adjusted within 5 levels.

6. Pulse Wash
   When pressing Pulse button during the operation of Wash, Bidet, and Power Wash, water pressure will repeat High/Low levels for smooth pulsating wash.

7. Water Pressure Control
   Pressing HI/LO button enables the control of water pressure. When any foreign material blocks the water filter, it may cause low water pressure. Check to ensure stable use.

8. Nozzle Position Control
   Nozzle position can be controlled by pressing FR/BK.

9. Child Function
   For child use, press the Child button first (Child light will turn on), nozzle position water pressure and seat temperature will be adjusted. Nozzle moves forward more than adult wash. Water pressure is weaker than adult wash. Seat temperature drops down to 93° F from set level.

10. Energy Saving Function
    Automatic Energy Saving function

    • When pressing the button once, it enters into automatic energy saving mode. (Yellow LED turns on)

    • When seat is not occupied, the seat will be heated at minimum heating temperature.

    • When sitting on the seat to use, it turns to the pre-designated temperature; when leaving the seat, it returns to the automatic energy saving mode.
      Learning Energy Saving Function

    • When pressing the button twice, it enters into the learning energy saving mode. (Green LED turns on)

    • Learning energy saving enables MICOM to detect the time framed used by users and keeps the memory for the next 5 days. It releases the energy saving function 15 minutes in advance at each time frame and keeps the
      pre-designed temperature for an hour.

    • After an hour, the unit enters the energy saving mode.
      When pressing the button 3 times, the energy saving mode will be released.
      This product adopts the instant water heating method, and does not consume the electricity to operate the water heater while not used.

11. Deodorizing Function
    When sitting on the seat, the deodorizing function starts automatical­ly. Deodorizing function can be controlled by the following methods.

    • While holding the Stop button, when pressing the hot water button once, deodorizing fan will rotate at slow speed during and after the usage of bidet.
    • While holding the Stop button, when pressing the hot water button twice, deodorizing fan will rotate at slow speed during the usage of bidet, and at high speed when leaving the seat.
    • While holding the Stop button, when pressing the hot water button 3 times, deodorizing fan will rotate at high speed during and after the usage of bidet.
      After the usage of bidet, the deodorizing function will operate for 1 minute.

12. Nozzle Cleaning
    While not sitting on the seat, and pressing the Wash button for 3 seconds, the nozzle will move forward at its maximum distance so that the user can clean it easily (it will return after 2 minutes). When pressing the Stop button, the nozzle will return and operate a self-cleaning operation.

13. Night Light
    Blue LED light provides enough brightness to see the toilet without turning on the bathroom light. Night light can be turned on/off by pressing “HI” button for three seconds, while the bidet is not occupied.

WARNING!
Consult your doctor before using Power Wash function in situations of anal disease/surgery.

User Instructions

Instructions and caution statements for cleaning, user maintenance, operations recommended by the manufacturer, such as lubrication or non-lubrication, and a warning to the user that any other servicing should be performed by an authorized service representative or that the product has no user serviceable parts. The manual or other literature packaged with the product shall also indicate the product is for household use Specific instructions for the proper method of cord storage, total product storage, and the like when the product is not in use; and for cord care while in use, such as for hand supported products, untwisting, and the like.

User Settings

• Seat sensor ‘off’ status
• Seat sensor ‘on’ status
• Regardless of on/off

maintenance 6 Cleaning

Cleaning of Water Pipe Filter

1. Close the water valve by turning it clockwise.
2. Disconnect the water supply hose. Take the screen filter out and clean it with a soft brush. (e.g. toothbrush)
3. After cleaning, place it back. Then connect the water supply hose.
4. Open the water valve by turning it counter-clockwise.

Cleaning of Nozzle

1. Press the Wash button for 3 sec., and then the nozzle will move forward and stop (for 2 minutes)
2. Clean the nozzle with an unused toothbrush, etc., and press the Stop button, then it will return to the original place for self cleaning.

Cleaning of Bidet Body

1. Exterior surface of bidet is made of plastic material, which may be damaged by scrubber, chemicals, etc.
2. Wipe the product surface with a soft cloth dampened with room temperature water and if needed a pea size amount of soap labeled, “for use on all surfaces.” Then remove all residue of soap with a clean sponge or soft cloth dampened with room temperature water. Do not spray water directly onto the surface
3. Clean the body after removing the power plug from the outlet. Be sure no water splashes to the power plug or outlet. Don’t touch the power outlet with wet hands. Risk of electric shock.
4. Risk of damage. Be careful to not drop any chemical detergents or toilet cleaner on the water supply hose or rest of the product. Do not to close the cover before the cleaning agent in the ceramic toilet bowel is completely washed away otherwise the surface of the product may be corroded by the evaporation of the cleaning agent.
5. The deodorizer cartridge can be cleaned from time to time with a dry, soft brush to remove any dust build-up on the surface. It does not need to be replaced.

Draining of Hot Water Tank

1. Remove the power plug from the outlet.
2. Close the water feed valve by turning it clockwise.
3. Press the release button on the side of main body.

Maintenance During Winter Season
When bidet seat is not used for an extended period of time, either; Leave unit plugged in and turned on OR unplugged and drain the unit.

Do Not Throw Away
We are committed to protect the environment. Please help us by disposing of this product in a responsible way when it reaches the end of its service life, to prevent certain substances contained in electric and electronic products from harming public health or the environment. The symbol means that the products may not be thrown away with other household waste: at the end of its service life, it may be taken at no charge to you to the waste collection centers provided for the purpose by the authorities in your country. It may be taken to the distributor from whom you purchase a new product that is equivalent to or that performs the same functions as this product. This later option may not be available in some countries.

Repair and Specifications

BeFore Requesting Repair
Please refer to the following table for the exact status when requesting repair service.

•   Check for power failure

Water does not spray out| •   Check  if the   water supply is suspended

•   Check  if the    water feed  valve  is locked

•   Check if the nozzle is blocked by foreign material

•   Check if connection hose is bent

Water pressure is low| •   Check if water pipe filter is blocked by foreign material

•   Check if the water pressure is set at too low a level

Water is not warm enough| •  Check if its temperature is set at ‘Off’ or ‘ Lo w’
Seat is not warm enough| •  Check if its temperature is set at ‘Off’ or ‘Low’

SelF-Diagnosis Table
Please refer to the following table for the exact status when requesting repair service.

Med & Low blinking simultaneously
2| Inlet hot water sensor short-circuited and temperature excessively i ncre ased .| LEDs of water Med & High level blinking simultaneously
3| Outlet hot water sensor disconnected or not inserted| LED hot water te mp . Med & Low blinking separately
4| Outlet hot water sensor short-circuited and temperature excessively increased| LED hot water te mp . Med & High blinking separately
5| Seat sensor disconnected or not inserted| LED seat temperature Low blinking
6| Seat sensor short-circuited and temperature excessively increased| LED seat temperature High blinking
7| Air pump motor disconnected or not inserted| Wash, Bidet, Power Wash, are out of operation
8| Air pump motor short-circuited
9| Deodorizing motor : Check the cycle of rotation at 10w speed| Buzzer so unds . Abnormal condition is differently indicated by symptoms
10| Stoppag_e of 1:1otor due  to  the  over-current of deocfonzat1on motor
11| Heat stops in case of low speed rotation of drying motor
12| Heater and drying motor simultaneously stop in case of the over-current of drying motor

Specifications

Wash

| ****

Feed Volume

| Wash| 0.16 gal/ min
Bidet| 0.16 gal/ min
Power Wash| 0 .13 ga l/ min
Pressure Control| 5 Levels
Temperature Control| Room te mp. ~100 °F
Heater Capacity| 1200W
Safety Device| Temp . Fuse, Thermo Switch

Heated Seat

| Temperature Control| Room te mp . ~107°F
Heater Capacity| SSW
Safety Device| Temp . Fuse

Dry

| Temperature Control| Room te mp . ~1 22°F
Heater Capacity| 250W
Safety Device| Temp Fuse, Bi-metal
Deodorization| Catalytic Deodorization

Dimension

| BM-2000P-E| 18.5″ X 20.8″ X 5.7″
BM-2000P-R| 18.5″ X 19 .5″ X 5.7″
Weight Net Weight

(Gross Weight)

| BM-2000P-E| 10 .616   (17.3)
BM-2000P-R| 10 .516 (17.2)

Features

Comparison Chart

Dimensions

Year Warranty

BidetMate warrants its BM-2000P Series Bidet to be free from defects in materials and workmanship during normal use when properly installed and serviced for a period of 1 year from the date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the smart toilet seat and is not transferable to any third party. This includes, but is not limited to, any subsequent purchaser or owner of the smart toilet seat. BidetMate’s obligations under this warranty are limited to repair, replacement, or any other appropriate adjustment, at BidetMate’s option, of the smart toilet seat or parts found to be defective in normal use, provided that such products are properly installed, used and serviced in accordance with instructions. BidetMate reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. BidetMate will not charge for labor or parts in connection with warranty repairs or replacements. BidetMate is not responsible for the cost of removal, return and/or re-installation of the smart toilet seat. This warranty does not apply to any of the following items:

• Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
• Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the smart toilet seat.
• Damage or loss resulting from sediments or foreign matter contained in a water system.
• Damage or loss resulting from improper installation or from installation of the smart toilet seat in a harsh and/or hazardous environment, or improper removal, repair or modification of the smart toilet seat. This includes locations where the water pressure is above local codes or standards.
• Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of BidetMate or which the smart toilet seat is not designed to tolerate.
• Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use, cleaning practices, water, or atmospheric conditions.

In order for this warranty to be valid, proof of purchase is required. If the product is used commercially, BidetMate warrants the product to be free from defects in materials and workmanship during normal use for 3 Months from the purchase date of the product. All other terms of this warranty shall be applicable except the duration of the warranty. BidetMate will advise you on how to proceed in making warranty claims. To begin a warranty claim, write to BidetMate explaining the defect and include proof of purchase and your name, address and telephone number. Email is info@bidetmate.com.

• 19215 SE 34th St., Ste. #106-382 Camas, WA 98607 USA
• www.BidetMate.com

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