BIDETMATE BM-700S-E Electric Bidet Seat Instructions

June 10, 2024
BIDETMATE

BIDETMATE logo BM-700S-E Electric Bidet
Seat Instructions

Common fault diagnosis

To silence beeping sound|
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Press and hold seat temp setting key for 3 seconds located on the side of the bidet
When you think it is a fault, try some of the following processing methods. If the product is still working properly, contact your local repair center or call the service hotline.

Check power supply
1.If power supply is under normal state
2.If leakage protector trips
3.Mannual reset thermostat(Istallation step4)| Check water supply
1.If water supply is under normal state
2.If corner valve is closed
If the following occurs, cut off the power supply immediately.
The leakage protector trips frequently

Note: When water leakage occurs, close the angle valve and cut off the power supply.

Water leakage analysis

Phenomenon Possible cause Solution

When person leaves the seat, the product alarm and water outlet continues to leak| Knob is not close| Close the knob
Control valve is failed| Cut off the power supply, close the angle valve and contact the after-sales
department for replacement

Analysis of seat heating failure

Phenomenon Possible cause Solution
Seat temperature is not sufficient Seat temperature is set at low gear

Adjust seat temperature to higher gear
Seat temperature is too high| Seat temperature is set at high gear| Adjust seat temperature to lower gear
Temperature is too low when just
contact with seat| Not enable seat heating function| Enable seat heating function in advance
No seat heating function| Seat heating coil in poor contact| Cut off power supply, contact the after-sales department for replacement

Flushing failure analysis

Phenomenon Possible cause Solution
Spray tube extends too slowly Cool water should be released from front end
before flushing It is normal, and provides normal flushing about 5s later
Insufficient water amount Knob is not completely turned on Increase knob

regulating angle
Water temperature too low| Water temperature is set at low gear| Adjust water temperature to higher gear
Automatic protection for over-high temperature| Restart water temperature adjustment
Water is not heated Breathing light not flash| The flowmeter is abnormal| Cut off power supply, contact the after-sales department for replacement
The product continues to alarm and all
functions fail| Trigger security protection or product failure| Reconnect to the power supply,if the fault still exists contact the after-sales department for replacement

Night light analysis

Phenomenon|
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Possibcaus
Night light is not ON| Night light is turned off or damaged| Reconnect to the power supply,if the fault still exists contact the after-sales department for replacement
Knob light is not ON| Knob light is turned off or damaged

Failure analysis of warm wind

| |
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Press without response| Didn’t seat on interaction area| Open the function of warm air after sitting
Can’t use warm air during rinsing| Press after you stop cleaning
Fan Fault| Unplug the power and close the valve, please contact the after- sales service for maintenance or replacement
No warm wind| Over temperature protection| Unplug the power plug, wait 5 minutes, reconnect to the power supply, if the failure is still the same, please unplug the power supply, close the angle valve, and contact the after- sales service

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