mr steam CX Series Commercial Steam Bath Systems User Manual

June 1, 2024
Mr.Steam

mr steam logo Commercial Steambath CX series

CX Series Commercial Steam Bath Systems

MrSteam ® warrants that its commercial steambath CX series products and accessories (collectively, CX Products) which are installed in the United States or Canada are free from defects in materials and workmanship for a period of one year from the date of MrSteam’s invoice to its purchaser.
MrSteam will repair or replace (at its option) a CX Product if it fails to conform to these limited warranties. All warranty work will be performed without charge when the CX Product is returned to the location designated by Mr Steam within the applicable warranty period.

Terms, Conditions, and Exclusions

This limited warranty is non-transferable and applies only to the original purchaser. This limited warranty does not apply to a CX Product which was used as a display product or is sold “as is” or in a damaged condition. This limited warranty does not apply to repairs or replacement necessitated by any cause beyond the control of MrSteam including, but not limited to any malfunction, defect or failure caused by or resulting from unauthorized service or parts, improper maintenance and/or problems arising from local water conditions, operation contrary to furnished instructions, damages occurring during shipment, transit, storage or handling, or arising from modification, or repair by any person not authorized by MrSteam, abuse, misuse, neglect, accident, incorrect power line voltage, fire, flood, or other Acts of God. CX PRODUCTS MUST BE INSTALLED, OPERATED, AND MAINTAINED IN ACCORDANCE WITH MRSTEAM’S INSTRUCTIONS.
FAILURE TO FOLLOW THE INSTALLATION, OPERATION, OR MAINTENANCE PROCEDURES OR USE OF UNAUTHORIZED PARTS AUTOMATICALLY VOIDS THIS WARRANTY. Users are responsible for the suitability of the CX Products for their application. This warranty does not apply to expendable parts which are required to be replaced in the ordinary course of operation. This limited warranty does not cover any costs incurred for the removal or re-installation of the CX Product.
To ensure expedient processing of any warranty claim, a Return Materials Authorization (RMA) is to be obtained by the original purchaser and prominently shown on any correspondence or packages. Returns made without a RMA will not  be processed.
To obtain a RMA, call 1-800-76 STEAM (East Coast) or 1-800-72 STEAM (West Coast). The original purchaser is responsible for all shipping charges. All CX Products returned pursuant to a RMA must be shipped freight prepaid. Proof of purchase (original sales receipt) identifying the model number and serial number must accompany all warranty claims. This limited warranty does not cover any labor or other costs incurred at any location other than that designated by MrSteam in its RMA and in no event shall MrSteam be liable for costs incurred in connection with the removal of the CX Product or any component in order to return it to MrSteam or any labor or other costs incurred in connection with the re-installation of the CX Product or the installation of a replacement component.
Returns will be examined by MrSteam. If in the judgment of MrSteam the defect in workmanship or materials is not subject to the limited warranty, any returns or repairs thereafter made shall be at the request and expense of the original purchaser.
THE FOREGOING IS IN LIEU OF ALL EXPRESS OR IMPLIED WARRANTIES AND MR.STEAM DOES NOT ASSUME OR AUTHORIZE ANY PARTY TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN AND SPECIFICALLY LIABILITY FOR ANY BREACH OF ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PURPOSE IS EXCLUDED. THE DURATION OF ANY WARRANTIES WHICH MAY BE IMPLIED BY LAW NOTWITHSTANDING THE PREVIOUS SENTENCE (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS) SHALL IN NO EVENT EXCEED ONE YEAR. IN NO EVENT SHALL MRSTEAM BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF ANY CX PRODUCT; OR FOR ANY DELAY IN THE PERFORMANCE OF ITS OBLIGATIONS UNDER THIS WARRANTY DUE TO CAUSES BEYOND ITS CONTROL. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL DAMAGES; SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
Limited Warranty for CX Products Installed within theUnited States or Canada

mr.steam®
43-20 34th Street, Long Island City, NY 11101
1-800-76-STEAM
• Fax: 718-472-3256

www.mrsteam.com
• email: hello@mrsteam.com

West Coast:
9410 S. La Cienega Blvd., Inglewood CA 90301
1-800-72 STEAM
• Fax: 310-216-2944

References

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