Midea MA500W210 Series 21kg Top Loader Washing Machine User Manual

June 13, 2024
Midea

User ManualMidea MA500W210 Series 21kg Top Loader Washing Machine -
Symbols 71 WASHING MACHINE
Front Loading
V1.0

16138000A44795

Read This Manual
Read all instructions and explanations for the installation before use. Follow the instructions carefully. Keep the operation instructions handy for later use lithe appliance is sold or passed on, ensure that the new owner always receives this operation nstructions.
www.midea.com
MODEL: MA500W210 Series
*** If your user manual lost or broken,you could get it from dealers.

Safety and Precautions

This manual contains important information on the installation, use, and care of your appliance. Please read this manual carefully before installation and operation of this machine to prevent injury and property damage.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual DO NOT cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washer.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

WARNING
This indicates that hazards or unsafe practices may cause To reduce the risk of fire, explosion, electric shock, or personal injury when using your washer, these basic safety precautions serious personal injury or death SHOULD be followed.
CAUTION This indicates that hazards or unsafe practices may cause minor personal injury or property damage.
** This graphic represents CAUSE ATTENTION, and detailed cautions will be displayed in side the graphic .
This graphic represents OPERATION PROHIBITED, and detailed prohibitive items will be displayed in side the graphic   .
This graphic represents FORBIDDEN EXECUTION, and detailed forbidden execution items will be displayed inside the graphic .
IMPORTANT SAFETY INSTRUCTIONS
WARNING**

  1. Read all instructions before using the appliance.
  2. Use this appliance only for its intended purpose as described in this owner’s Manual.
  3. Before use, the washer must be properly installed as described in this manual.
  4. ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
  5. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.
  6. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
  7. Before the appliance is removed from service or discarded, remove the lid of the washing or drying compartment.
  8. Do not reach into the appliance if the basket is moving.
  9. Do not install or store this appliance where it will be exposed to the weather or freezing temperatures.
  10. Do not tamper with the controls.
  11. Do not repair or replace any part of the appliance or attempt any servicing unless it is specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
  12. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
  13. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more.
  14. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2 weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
  15. Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
  16. Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
  17. This washer is not designed for maritime use or for mobile installations such as in RVs, aircraft, etc.
  18. Turn off the water faucets and unplug the washer if the machine is to be left for an extended period of time, such as during vacations.
  19. Packaging material can be dangerous for children. There is a risk of suffocation! Keep all package away from children.
  20. Always check the inside of the washer for foreign objects before loading laundry. Keep the lid closed when not in use.

Installation Warnings and Precautions

  1. Plug the power cord into an AC 120V/60Hz wall socket rated at 15amps or higher. Use the socket for this washer only.

  2. Do not use an extension cord.
    WARNING
    – Sharing a wall socket with other appliance, using a power strip, or extending the power cord may result in electric shock or fire.
    – Do not use an electric transformer. It may result in electric shock or fire.
    – Ensure that the power voltage, frequency, and current match the product’s specifications. Failing to do so may result in electric shock or fire.

  3. Have this appliance installed by a qualified technician or service company.
    – Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury.

  4. Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.
    – Unplug the power plug and clean it with a dry cloth.
    – Failing to do so may result in electric shock or fire.

  5. Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor.

Power Cord and Socket
– If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

  1. Plug the power plug into the wall socket firmly. Do not use a damaged power plug, or loosen wall socket.
    – This may result in electric shock or fire.

  2. Do not pull or excessively bend the power cord.

  3. Do not twist or tie the power cord.

  4. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
    – This may result in electric shock or fire.

  5. Do not pull the power cord when unplugging the power plug.
    – Unplug the power plug by holding the plug.
    – Failing to do so may result in electric shock or fire.

  6. If the power plug or power cord are damaged, contact your nearest service center.

Grounding

  1. This appliance must be properly grounded.
  2. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
    – Improper grounding may result in electric shock, fire, explosion, or problems with the product.
    – Never plug the power cord into a socket that is not grounded correctly.
    Make sure the socket you use is grounded in accordance with local and national codes.

Location

  1. Do not install this appliance near a heater or inflammable material.

  2. Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or water (rain drops).

  3. Do not install this appliance in a location where gas may leak.
    – This may result in electric shock or fire.

  4. If the washer is moved to a new location, have it checked and re-installed by a qualified service technician.
    – Failing to follow this warning may result in electric shock or fire.

Installation Warnings and Precautions

CAUTION

  1. Do not install on carpet. Install washer on a level and solid floor that can support its weight.
    – Failing to do so may result in abnormal vibrations, noise, or problems with the product.

  2. The washer is heavy. Two or more people may be needed to install and move the appliance.
    – Failing to do so may result in bodily or other injuries.

  3. Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
    – Failing to do so may result in serious leak damage.

  4. Position the appliance so that the power plug is easily accessible.
    – Failing to do so may result in electric shock or fire due to electric leakage.

  5. To reduce the risk of injury to persons, adhere to all industry recommended safety glasses.
    – Failing to follow all of the safety warnings in this manual may result in property damage, or injury to persons.

Usage and Maintenance Warnings and Precautions

CAUTION

  1. If the appliance is flooded, cut the power immediately and contact your nearest service center.

  2. If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service center.
    – Failing to do so may result in electric shock or fire.

  3. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately. Do not turn any appliance or light on or off.
    – Do not use a ventilating fan. – A spark may result in an explosion or fire.

  4. Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol, dry cleaning detergent or other flammable or explosive substances.
    – This may result in electric shock, fire, or an explosion.

  5. Do not force the washer lid open while the washer is operating (hightemperature washing / drying / spinning).
    – Water flowing out of the washer may cause burns or cause the floor to be slippery. This may result in injury.
    – Forcing the lid open can damage the product or cause injury.

  6. Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it.

  7. Do not insert your hand or a metal object under the washer. – This may result in injury.

  8. Do not attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
    – This may result in electric shock, fire or death.

  9. Do not touch the power plug with wet hands.
    – This may result in electric shock.

  10. Do not turn the appliance off by unplugging the power plug while the washer is in operation.
    – Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

  11. Keep all packaging material well out of the reach of children, as packaging materials can be dangerous to children.
    – If a child places a bag over its head, it may suffocate.

  12. Do not let children or infirm persons use this washer unsupervised.
    – Failing to do so may result in electric shock, burns or injury.

  13. Do not attempt to repair, disassemble, or modify the appliance yourself.
    – Do not use any fuse (such as cooper, steel wire, etc.) other than the standard fuse.
    – If you need to repair or reinstall the appliance, contact your nearest service center.
    – Failing to do so may result in electric shock, fire, problems with the product, or injury.

  14. If any foreign substance such as water enters the appliance in any area other than the tub, unplug the power plug and contact your nearest service center.
    – Failing to do so may result in electric shock or fire.

  15. If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.
    – Failing to do so may result in electric shock or fire.

  16. Do not mix chlorine bleach with ammonia or acids such as vinegar.
    – Incorrect usage can produce poisonous gas, result in serious injury.

  17. Do not reach into the washer while parts are moving. Before loading, unloading, or adding items, press the START/PAUSE button and allow the basket to come to complete stop before reaching inside.
    – Failing to do so may result in electric shock, injury or fire.

  18. Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances.
    – Failing to do so may result in serious injury to persons.

  19. Keep laundry products out of children’s reach. Observe all warnings on product labels and follow to do.
    – Failing to do so may result in serious injury to persons.

  20. Disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
    – Failing to do so may result in electric shock, injury or fire.

  21. Do not clean the appliance by spraying water directly onto it.

  22. Do not use benzene, thinner, or alcohol to clean the appliance.
    – This may result in discoloration, deformation, damage, electric shock or fire.

  23. Unplug the power plug when the appliance is not being used for long periods of time or during a thunder/lightning storm.
    – Failing to do so may result in electric shock or fire.

  24. Keep hands and foreign objects clear of the lid and latch area when closing the lid.
    – Failing to do so may result in personal injury.

  25. If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer with a damp, soft cloth.
    – Failing to do so may result in discoloration, deformation, damage or rust.

  26. The clear portion of the lid can be broken by a strong impact. Take care when using the washer.
    – If the clear portion is cracked or broken, it may result in injury.

  27. After a water supply failure or when reconnecting the water supply hose, open the faucet slowly.

  28. Open the faucet slowly after a long period of non-use.
    – The air pressure in the water supply hose or the water pipe may result in damage to a part or in water leakage.

  29. If a drain error occurs during an operation, check if there is a draining problem.
    – If the washer is used when it is flooded because of a draining problem, it may result in electric shock or fire due to electric leakage.

  30. Do not insert your hand or a metal object under the washer.
    – This may result in injury.

  31. Insert the laundry into the washer completely so that laundry does not get caught in the lid.
    – If laundry gets caught in the lid, it may result in damage to the laundry or the washer, or result in water leakage.

  32. Ensure that the faucet is turned off when the washer is not being used.
    – Ensure that the water supply hose connectors are properly tightened.
    – Failing to do so may result in property damage or injury.

  33. Open the faucet and check if the water supply hose connector is firmly tightened and that there is no water leaking before using the product.
    – If the water supply hose connectors are loose, it may result in water leakage.

  34. Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
    – This may result in electric shock, fire, problems with the product, or injury.

  35. Do not operate the appliance with wet hands.
    – This may result in electric shock.

  36. Do not spray volatile material such as insecticide onto the surface of the appliance.
    – As well as being harmful to humans, it may also result in electric shock, fire, or problems with the product.

  37. Do not place an object that generates an electromagnetic field near the washer.
    – This may result in injury due to a malfunction.

  38. Since the water drained during a high temperature wash or drying cycle is hot, do not touch the water.
    – This may result in burns or injury.

  39. Do not wash, spin, or dry water-proof seats, mats, or clothing.
    – Do not wash thick, hard mats even if the washer mark is on the care label.
    This may result in injury or damage to the washer, walls, floor, or
    clothing due to abnormal vibrations.

  40. Do not operate the washer when detergent dispenser is removed.
    – This may result in electric shock or injury due to water leakage.

  41. Do not insert your hand into the detergent dispenser after opening it.
    – This may result in injury as your hand may be caught.

  42. Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer.
    – This can cause abnormal vibrations that can damage the washer, and, in the case of pets, cause severe injury or death.

  43. Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
    – This may result in electric shock or injury.

  44. Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops or massage clinics.
    – This may result in the rubber seal becoming deformed and water leakage.

  45. Ensure that the water inlet pipe is connected and the tap is opened before washing clothes.

  46. Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods of time.
    – This may cause the tub to rust.
    – If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface and use a sponge to clean it. Never use a metal brush.

  47. Do not use hot water from water cooling/heating devices.
    – This may result in problems with the washer.

  48. Do not use natural hand-washing soap in the washer.
    – If it hardens and accumulates inside the washer, it may cause problems with the product, discoloration, rust, or bad odors.

  49. Do not wash large laundry items such as bedding in the washing net.
    – Failing to do so may result in injury due to abnormal vibrations.
    – Place smaller items, such as lace socks and lingerie in the washing net.

  50. Do not use hardened detergent.
    – If it accumulates inside the washer, it may result in water leakage.

  51. Do not wash throw rugs or doormats.
    – If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error such as no draining.28.

Installation

Packing the washing machine

Midea MA500W210 Series 21kg Top Loader Washing Machine -
Packing Unpacking the washing machine

  • Remove the package and take out the machine from the carton box and foam cushion.
  • Open the lid of washer to take out all accessories including a protection foam.

WARNING
Packaging materials can be dangerous to children;
Keep all packaging material (plastic bags, polystyrene, etc.) well out of children’s reach.
Do not operate this appliance on the foam cushion.
– Failing to do so will result in serious vibration.Midea MA500W210 Series
21kg Top Loader Washing Machine - Unpacking Package listMidea MA500W210 Series 21kg Top
Loader Washing Machine - list TOOLS and PARTS needed in installationMidea MA500W210 Series 21kg Top Loader Washing
Machine - TOOLS Parts identificationMidea MA500W210 Series 21kg Top Loader Washing Machine -
identification Location Requirements
WARNING
Do not install your washer in areas where water may freeze, since your
washer will always retain some water in its water valve, pump, and hose
areas. Frozen water can damage the belts, the pump, hoses, and other
components.

  • Electric
    – Individual branch circuit serving only for your washer is recommended.
    – Your washer is equipped with a power cord.
    CAUTION
    NEVER USE AN EXTENSION CORD.

  • Grounding
    ELECTRICAL GROUNDING IS REQUIRED FOR THIS APPLIANCE.
    – This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
    – This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.
    – The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
    WARNING
    An improperly connected equipment-grounding conductor can increase the risk of electrical shock. Check with a qualified electrician or serviceman if you are not sure whether the appliance is properly grounded. Do not  modify the plug provided with the appliance.
    – If it does not fit the outlet, have a proper outlet installed by a qualified electrician.
    To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.70 Latest Revision and local codes and  ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance.
    The electrical valve, retractor, motor and drain pump of this appliance are intentionally not grounded and may present a risk of electric shock during serving.
    Do not contact these electronic devices while the appliance is energized.
    CAUTION
    NEVER CONNECT THE GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR HOT WATER PIPES.

  • Water
    To correctly fill your washer in the proper amount of time, water pressure of 14 to 116psi (30 to 800kPa) is required.
    – Water pressure less than 14psi may cause water valve failure, or may not allow the water valve to shot off completely, or may extend the fill time beyond what your washer controls allow, causing your washer to turn off and set off an error alarm. A time limit is built into the controls to prevent flooding in your home if a hose becomes loose.
    The water faucet must be within 4 feet / 122cm of the back of your washer to match the inlet hoses.
    Inlet hoses are available in various lengths up to 8 feet / 240cm for faucets that are further away from the back of your washer.
    To avoid the possibility of water damage:
    – Have water faucets easily accessible
    – Turn off faucets when the washer is not in use.
    – Periodically check that there is no leakage from the water inlet hose fittings.
    WARNING
    CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.

  • Flooring
    For best performance, you must install your washer on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations.
    – Carpeting and soft tile surfaces are contributing factors to vibration which can cause your washer to move slightly during the spin cycle.
    CAUTION
    NEVER INSTALL ON A PLATFORM OR WEAKLY SUPPORTED STRUCTURE.

  • Drain facility
    The recommended height of the standpipe is 48in. / 120cm.
    The suitable drainage is available in various up to 96in. / 240cm.
    height
    The drain hose must be routed through the drain hose clip to the standpipe.
    The standpipe must be large enough to accept the outside diameter of the drain hose.
    The drain hose is attached to the washer at the factory.
    Room for washer
    Required dimensions for installation

Minimum clearances for closet and alcove installations

Sides – 1 in. / 2.5cm Closet Front – 2 in. / 5.1cm
Rear  – 6 in. / 15.2cm op  – 24 in. / 61cm

Gap between end of water valve and the wall.

  • Case 1. Assemble supply hose after installing: Over 3.9 in. (10cm)
  • Case 2. Assemble supply hose before installing: Over 2.8 in. (7cm)

If the washer and dryer are installed together, the closet front must have at least a 72 in (465 cm ) unobstructed air opening. Your washer alone does not require a specific air opening.Midea MA500W210 Series 21kg Top Loader
Washing Machine - Requirements 1A Recessed area.
B. Side view – closet or confned area

Installation Steps
CAUTION
These instructions should be retained for future reference.
Follow the followings STEP by STEP to ensure a successful installation.
STEP 1: Select a location
Before you install the washer, make sure the location:

  • Has a hard, level surface without carpeting or flooring that may obstruct ventilation.
  • Is away from direct sunlight.
  •  Has adequate ventilation.
  • Is not exposed to freezing temperatures (temperature under 32 F or 0 C).
  • Is away from heat sources such as oil or gas.
  • Has enough space so that the washer doesn’t rest on its power cord.

STEP 2: Connect the water hose

CAUTION

The water supply hoses are not supplied with your washer and must be purchased separately. Before installing the water supply hoses, make sure there are rubber gaskets inside the fittings at both ends of each new water hose.
Installing the water supply hoses without rubber gaskets can cause water leakage.
When you initially install the washer, be sure to use new hoses. Failing to do so may result in a water leakage or overflow and may damage your property.
Do not connect multiple water supply hoses together to increase the length of the supply hose. Hoses connected this way can leak and the leakage can cause electrical shock.
If a hose is too short, replace the hose with a longer, high pressure hose.

  1. Connect the ends of the water supply hoses to the HOT and COLD faucets.

  2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.
    CAUTION
    When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings.
    After you have connected the water supply hoses to the faucets, ensure that they are connected correctly by pulling the water supply hoses downwards.

  3. Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses.
    Close the faucets before continuing.

  4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer.
    CAUTION
    The water supply hose connected to the HOT faucet must be connected to the hot water supply intake and the water hose connected to the COLD faucet must be connected to the cold water supply intake.

  5. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.
    CAUTION
    Confirm that the water supply hoses are not twisted or bent.
    If the hoses are twisted or bent, the hoses can leak and cause electric shock due to the water leakage.
    To ensure the correct water usage, connect both the HOT and COLD water faucets. If either or both are not connected, an error code can occur.
    If you do not want to use the HOT water supply hose, insert the water intake cap into the HOT water supply intake hole.
    In this case, you must select the Tap Cold option for the water temperature.

  6. Turn on the HOT and COLD water supplies and check all the water supply intake connections and the faucets for water leaks.

STEP 3: Connect the drain hose

  1. Connect the drain pipe onto your washer.
    The drain pipe is attached as accessory with your washer.Midea MA500W210
Series 21kg Top Loader Washing Machine - Installation 6
    A. Find the clamp on one end of the drain hose. Move the clamp forward as shown in right figure.
    B. Insert the drain hose onto the washer until it contact the pump outlet. Then move the clamp near the pump outlet.
    C. Screw the clamp tightly with a flat screwdriver clockwise.
    D. Find the hose clamp, and Fasten the drain hose to the washer frame at the indicated locations with the hose clamps (2) provided, using a Phillips screwdriver.
    CAUTION
    Fail to slide the drain hose over the sewer completely may result in water leakage.
    Fail to move the hoop back will result in water leakage.

  2. Position the other end of the drain hose.
    It can be positioned in three ways.
    A. Over the edge of a wash basin
    Secure the guide to the side of the basin wall with a hook or to the tap with a piece of string to prevent the drain hose from moving.
    B. In a standpipe
    The standpipe must be no shorter than 39 in.
    (99cm) and no longer than 96 in. (245cm).
    C. in a laundry tub.
    The laundry tub must be no shorter than 39 in.
    (99cm) and no higher than 96 in. (245cm).

**** Make sure that the connection between the drain hose and the wash basin, or standpipe, or laundry tub is not airtight.

STEP 4: Leveling your washer
See if the washer is level by checking the position of the tub or using a leveling gauge.

  1. Slide the washer into position.

  2. Open the lid of the washer, and pour the water into the tub to just below the pulsator level.

  3. If the washer is level, the pulsator is positioned at the center of the washer as shown in the figure right. If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary.

**CAUTION**
DO NOT use the washing machine without leveling. It may result in malfunction caused by the production of excess vibration and noise.
Use the leveling feet only when you level the washing machine. If you raise the leveling feet unnecessarily, it may cause abnormal vibration of the washing machine.

STEP 5: Powering your washer
Your washer is grounded through the third prong of the power cord
when plugged into a 3-prong grounded electrical outlet.

STEP 6: Running a test cycle
Run a test cycle as following to check if your washer is properly installed.

  1. Load about 6 pounds of laundry into the tub.
  2. Select the Cycles to turn on your washer.
  3. Select the Rinse&Spin cycle by turning the Cycle Selector
  4. Press the Start/Pause button to start the test cycle.
  5. The washer should not rock or vibrate excessively when water is supplied or when washing or spinning, and should drain well during the spin cycle.

CAUTION
If water leaks while water is being supplied or drained, check the water connections.
Refer to the “Connect the water hose ” and “Connect the drain hose ” section for  instructions.
If the washer rocks and vibrates excessively, level your washer again. Refer to the “ Leveling your washer ” section for instructions.

Operation

Control Panel

Midea MA500W210 Series 21kg Top Loader Washing Machine -
Operation (1) Wash Temp selector
Select the washing water temperature.
The rinsing water temperature will always keep in Cold. There is always one option selected for temperature, except when the selected programs are Colors, Rinse&Spin,Drain&Spin, Delicates.
Hot – Hot water with no cold water added.
Warm – Mixture of hot and cold water.
Cold – Cold water with no warm water added.
Auto – Automatically selects the water temperature according to the selected program.

(2) Water level selector
Select the washing water level. The rinsing water level is the same as the washing water level. There is always one option selected for water level, except when the selected programs are Quick wash, Tub clean, Drain&Spin.
Max – Select for the large loading level.
Med – Select for the medium loading level.
Min – Select for the low loading level.
Auto – Automatically selects the water level according to the loading level.

(3) Program selector
Select the appropriate program for the type of loading. The cycle you select determines the tub pattern for the cycle.
The programs knob offers two sets of washing programs.
The two washing groups are Auto Cycles and Manual Cycles.
Auto Cycles: contains 9 programs intended for Whites, Quick Wash, Colors, Jeans, Active Wear, Heavy Duty, Delicates, Tub Clean, ECO Normal Wash.
Manual Cycles: contains 3 programs intended for Only wash, Rinse&Spin, Drain&Spin.
User can save more energy and water consumption by choosing this program.

(4)Spin level selector
Select the time of duration in spin cycle.
There is always one option selected for spin level, except when the selected programs are Quick wash, Tub clean,
Drain&Spin.
If the selector is adjusted while the program is running, the position of the selector will take effect after the program has finished running.

(5) Options selector
Select one additional program before the machine runs. If the selector is adjusted while the program is running, the position of the selector will take effect after the program has finished running.
Pre Soak – Select to add a soak cycle.
Fabric Softener – Normal rinse instead of spray rinse in ECO program. Extra Rinse – Select to add a rinse cycle.
(6) Start/Pause button
Press once to start the program.
Press again to pause the program. You can add a garment. And only Cycles and Water Level could be changed.
Once again to restart the program.

(7) Cycle status lights
The relative light will be lighted when the washer is in its washing program, as the soak will light when the washer is operating in soak process.
The door can’t be opened When the lock light is on.
When the Turbo light was be lighted, it means the program will be quickly finished than normal.
When the whole program is finished, the light will flash 6 times.
(8) Turbo button
After choosing a program, the user can press Turbo button (the Turbo light up) to start the function, making the program shorter and good washing performance.

(9) SASO Energy efficiency test program:
■ Cotton 60 full load:Heavy Duty program,med water level,hot temp,Max spin;
■ Cotton 60 half load:Heavy Duty program,min water level,hot temp,Max spin;
■ Cotton 40 half load:Heavy Duty program,min water level,warm temp,Max spin;

CAUTION
To reduce the risk of fire, electric shock, or injury to persons when using your washer, follow important safety instructions, including the following:

STEP 1: Power on your washer

  • Select any program to power your washer ( except Off and blank ) on.
  • Your washer will start up with initial setting according to user’s choose.
  • The lights will display different combination according to different program.

STEP 2: Load your washer CAUTION
Before loading your laundry, be sure to take out coins, keys and other hard objects, and close the zip to prevent clothes from damage.

  • You can fill the tub with dry, unfolded clothes. Load the tub no more than 3/4 full.

  • Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or wrinkling of the load.

  • Wash delicate items such as bras, hosiery, and other lingerie in the Delicate cycle with similar lightweight items.

  • Wash wool items such as wool sweater in the cycle.
    Delicate

  • When washing big bulky items or a few smaller items that don’t fill the tub completely, for example, a rug, a pillow, stuffed toys, or one or two sweaters, add a few towels to improve spin performance.

  • Do not insert bulky items except for Heavy Duty cycle.

  • When washing heavily soiled loads, do not overload your washer to ensure good cleaning results.

  •  To add a garment:

Start/Pause

  1. Press the Start/Pause button to pause the washer.
  2. Wait for the door to unlock automatically, and then open the door.
  3. Add the item, close the door, and then press the Start/Pause button. The cycle will resume.

STEP 3: Add liquid detergent and Powder to the dispenser

  • Loading the liquid detergent or powder compartment
  1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer.
  2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.
    When adding color-safe bleach with detergent, it is best if both laundry products are in the same form – liquid.

Washing a load of laundry – Loading the Bleach compartment (Liquid chlorine bleach only)

  1. Add chlorine bleach to the bleach compartment.
  2. DO NOT exceed the bleach compartment.
  3. As no water inlet to bleach dispenser, the bleach will directly load into the tub when you pour in.
    – Avoid splashing or over-filling the compartment.
    CAUTION
    Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss, if not used properly.
    If you prefer to use color-safe, non-chlorine bleach, add it to the appropriate detergent compartment.
    DO NOT pour color-safe bleach into the Bleach compartment.

– Loading the Fabric softener compartment

  1. Pour the recommended amount of liquid fabric softener into the softener compartment.
  2. The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle.
  3. If using fabric softener on NORMAL cycles, please make sure to press the FABRIC SOFTENER button on.

**CAUTION**
Use the softener compartment ONLY for liquid fabric softeners.
DO NOT use the Downy Ball in the fabric softener compartment with this washer. It will not add fabric softener at the appropriate time. Use the detergent compartment.
Do not use liquid fabric softener that is too sticky as it may not mix with the water sufficiently.

STEP 4: Select the appropriate cycle and options for the load

  • Select appropriate cycle by Cycle Selector according to cycle chart on next page.
  • Select appropriate option function according to cycle chart.
    Note:   If  Eco Normal Wash function is selected, the Pre Soak function will be automatically cancelled.
    If Fabric Softener function is selected, the normal rinse will instead of spray rinse in ECO Normal Wash program.

CAUTION
Pre Soak, Fabric Softener and Extra Rinse are not work when the Cycle Selector is on “ Tub Clean ” or “ Drain&Spin ” “Only Wash” or “Rinse and Spin” or “Quick Wash” position.

Program function

Midea MA500W210 Series 21kg Top Loader Washing Machine -
function When you turn to one option which there is no beep notice. It means the function can not be selected with this program.

Maintenance

Cleaning the exterior
Turn off the water faucets after final use.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
Clean the following as recommended: Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use cleaners labeled “Washer safe”.
Cleaning the detergent, bleach, softener compartments
You may find laundry product residue leftover in your compartments. To remove residue, wipe with a damp cloth and towel dry. Do not attempt to remove the compartments or trims for cleaning. The compartments and trims are  not removable.
Storing your washer
Washers can be damaged if water is not removed from hoses and internal components before storage.
Preparing your washer for storage as follows:

  • Select the Quick wash cycle and add bleach to the washer. Run your washer through the cycle without a load.
  • Turn the water faucets off and disconnect the inlet hoses.
  • Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the drum.
  • If your washer has been stored in below-freezing temperatures, allow time for any leftover water in your washer to thaw out before use.

Tub clean
Tub clean is a self-cleaning cycle that removes mold that may occur inside the washer.

Midea MA500W210 Series 21kg Top Loader Washing Machine -
clean

  1. Select the on Tub clean Cycle selector.
    – Once the Tub clean is selected, the other .

  2. Press the function will be button. automatically cancelled Start/Pause Start/Pause – If you press the button, Tub clean begins.

Using Tub clean, you can clean the tub and drum without using a cleansing agent.

CAUTION Never use Tub clean cycle when laundry is in the washer.
This may cause damage to the laundry or a problem with the washer.

Troubleshooting

Check these solutions if your washer…
If your washer has any following problems, you can check from the solutions listed below before making a service call. This will help you save time and money.

Problem Solution
The unit doesn’t start –    Check the fuse or reset the circuit breaker.

–    Make sure your washer is plugged in.
–    Make sure the lid is closed.
–    Make sure the water source faucets are open.
–    Make sure to press the Start/Pause button to start your washer.
–   Before your washer starts to fill, it will make a series of clicking noises to check the lid lock and go a quick drain.
No water or not enough water.

Detergent / Softener remains in its box after the wash cycle is completed.

| –   Turn both faucets on fully.
–    Check if the water pressure is in the normal range.
–    Straighten the water inlet hoses.
–   Disconnect hoses and clean the screens. Hose filter screens may be clogged.
Vibrates or is too noisy.| –   Make sure your washer is set on a level surface. If the surface is not level, adjust your washer’s feet to level the appliance.

–    Make sure your washer is not touching any other object.
–    Make sure the laundry load is balanced.
During the spin process, if clothes are piled at one side of basket, it will stop due to imbalance. The unit will try to
solve the problem automatically. If the washer can’t solve the problem in three trials, you should replace the clothes and make it as even as possible manually.

Stops| –    Plug the power cord into a live electrical outlet.
–    Check the fuse or reset the circuit breaker.
–   Close the lid and press the Start/Pause button to start your washer. For your safety, your washer will not spin  unless the lid is closed.
–   Before your washer starts to fill, it will make s series of clicking noises to check the lid lock and do a quick drain.
–   There may be a pause or sock period in the cycle. Wait and it may start.
–   Check the screens on the inlet hoses at the faucets for obstructions. Clean the screens periodically.
Lid locked or will not open.| –    Press the Start/Pause button to stop your washer.
–    It may take a few moments for the lid lock to disengage.
Does not drain or spin.| –    Check the fuse or reset the circuit breaker.
–   Straighten the drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
–   close the lid and press the Start/Pause button. For your safety, your washer will not spin unless the lid is closed.
–    Check the height of drain hose end.
Fills with wrong temperature water.| –   Turn both faucets fully.
–    Make sure the temperature selection is correct.
–   Make sure the hoses are connected to the correct faucets. Flush water lines.
–   Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
Load is too wet at the end of the cycle.| –    Use high efficiency detergent to reduce over-sudsing.
–   The load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely.
Leaks water.| –    Make sure all hose connections are tight.
–   Make sure the end of the drain hose is correctly inserted and secured to the drainage system.
–   Avoid overloading.
–    Use high efficiency detergent to prevent over-sudsing.
Has excessive suds.| –    Use high efficiency detergent to prevent over- sudsing.
–   Reduce the detergent amount for soft water, small or lightly soiled loads.
–    Non-HE detergent is NOT recommended.
Has an odor.| –   Run a Tub Clean cycle to clean the tub and basket periodically. See page 13.
–   Check your detergent. Excessive suds collect in nooks and crannies and cause mold.
–    Dry the interior of your washer after the total cycle has finished.

Check these solutions if your washer…
Error Codes

Error Code Error Symbol Possible Cause Solutions
The washer takes more than 30 minutes to fill with water. After water
finishes entering your washer, the water level has not changed in 5 minutes.

Check if the lid is open. Check as “No water or not enough water” Check for water leakage.
| | The unit takes more than 10 minutes to drain.| Check as “Does not drain or spin”
| | The lid is open.| Close the lid.

The door lock or PCB is failed. Call service center.

| | The unit is out of balance in spin operation.| Check as “Vibrates or is too noisy” Call service center.
| | Washer is not level. Impact switch failed.| Adjust the washer level refer to installation. If situation continues, call service center.
| | Load sensing failed| Call service center.
| | Water leveling sensor failed| Call service center.
| Midea MA500W210 Series 21kg Top Loader Washing Machine - Symbols
29| Door lock failed| Call service center.
| Midea MA500W210 Series 21kg Top Loader Washing Machine - Symbols
30| Any other abnormal| 1.power off 30 seconds and restart
2. Call service center.
| Midea MA500W210 Series 21kg Top Loader Washing Machine - Symbols
31| Any other abnormal
| | Any other abnormal
| Midea MA500W210 Series 21kg Top Loader Washing Machine - Symbols
33| Any other abnormal
| Midea MA500W210 Series 21kg Top Loader Washing Machine - Symbols
34| Any other abnormal
| | Any other abnormal
| | Any other abnormal
| | Any other abnormal

Blink
Dark
Lighting

Appendix

Fabric Care Chart
The following symbols provide garment care direction. The Clothing care labels include symbols for washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems.

Wash Cycle Special Instructions Warning Symbols for laundering
Normal Line Dry/ Hang to Dry
Permanent Press / Wrinkle Resistant / Wrinkle Control

Drip Dry

| |

Do Not Wring

| GentleD/  elicates| | Dry Flat| | Do Not Bleach
| Hand Wash| heat Setting| | Do Not Tumble Dry
Water Temperature**| | High| | No Steam (added to iron)
| Hot| | Medium| | Do Not Iron
| Warm| | Low| Dryclean
| Cold| | Any Heat| | Dry Clean
bleach| | No Heat / Air| | Do Not Dry Clean
| Any Bleach ( when needed )| iron-Dry or Steam Temperatures| | Line Dry/ Hang to Dry
| Only Non- Chlorine (color-safe)
Bleach (when needed)| | High| | Drip Dry
| Tumble Dry Cycle| | Medium| | Dry Flat
normal| | Low| | For machine-washable wool. Loads should be under 8 pounds.
| Permanent Press/ Wrinkle Resistant/ Wrinkle Control|  |  |  |
| Gentle/ Delicates|  |  |  |

** The dot symbols represent appropriate wash water temperatures for various items. The temperature range for Hot is 105-125°F/41-52°C,for Warm 85-105°F/29-41°C and for cold 60-85°F/16-29°C.
(Wash water temperature must be a minimum of 60° / ° F 16 C for detergent activation and effective cleaning .)
The clothes washer can not ensure these temperatures because the actual temperature of the water entering your washer depends on water heater settings and regional water supply temperatures. For example, cold water entering  the home in the northern states during winter may be 40°/F4°C which is too cold for effective cleaning In this situation you will need to adjust the water temperature by selecting a warm setting, adding. , some hot water to the  MAX FILL line, or using your Washer’s heating option, if available.

Washing Machine Limited Warranty
Your product is protected by this Limited Warranty:
Warranty service must be obtained from Midea Consumer Services or an authorized Midea servicer.
Warranty

  • One year Limited Warranty from original purchase date.

Midea, through its authorized servicers will:

  • Pay all costs for repairing or repladng parts of this appliance which prove to be defective in materials or workmanship.

Consumer will be responsible for:

  • Diagnostics, removal, transportation and reinstallation cost required because of service.
  • Costs of service calls that are a result of items listed under NORMAL RESPONSIBILITIES OF THE CONSUMER” Midea replacement parts shall be used and will be warranted only for the period remaining on the original warranty.

NORMAL RESPONSIBILITIES OF THE CONSUMER”
This warranty applies only to products in ordinary household use, and the consumer is respon-sible for the items listed below:

  1. Proper use of the appliance in accordance with instructions provided with the product.
  2. Routine maintenance and cleaning necessary to keep the good working condition.
  3. Proper installation by an authorized service professional in accordance with instructions provided with the appliance and in accordance with all local plumbing, electrical and / or gas codes.
  4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loosened connections or defects in house wiring.
  5. Expenses for making the appliance accessible for servicing.
  6. Damages to finish after installation.

EXCLUSIONS
This warranty does not cover the following:

  1. Failure caused by damage to the unit while in your possession (other than damage caused by defect or malfunction), by its improper installation, or by unreasonable use of the product, including without limit-ation, failure to provide reasonable and necessary maintenance or to follow the written Installation and Operating Instructions.
  2. Products purchased `as-is” or refurbished are not covered by this warranty.
  3. Service calls to repair or replace consumables such as water filters, light bulbs, filters etc., or handles, knobs and other cosmetic parts.
  4. Product that has been transferred from its original owner.
  5. Interior or exterior rust on the unit.
  6. Damages caused by services performed by persons other than authorized Midea servicers; use of parts other than Midea replacement parts; obtained from persons other than such Midea customer service; or external causes such as abuse, misuse, inadequate power supply or acts of God.
  7. Failures to start due to interruption and/or inadequate electrical service, blown fuses, or open circuit breakers.
  8. Service calls resulting from improper installation of your product.
  9. Service calls to instruct you on the use of your product.
  10. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges or mileage expense for service calls to remote areas, including the state of Alaska.
  11. If the unit is put to commercial, business, rental, or other use or application other than for consumer use, we make no warranties, express or implied, including but not limited to, any implied warranty of merch-antability or fitness for particular use or purpose.
  12. Product that has been removed outside the USA or Canada.
  13. Products without original serial numbers or products that have serial numbers which have been altered or cannot be readily determined.

Note: Some states do not allow the exclusion or limitation of incidental or consequential damages. So this limit-ation or exclusion may not apply to you.
IF YOU NEED SERVICE
Keep your bill of sale, delivery slip, or some other appropriate payment record. Should service be required, the date on the bill establishes the warranty period commencement date. If service is performed, it is in your best interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Service under this warranty must be obtained by:

  1. Contacting Midea Consumer Services or an authorized Midea servicer at 1 866 646 Midea.
  2. If there is a question as to where to obtain service, contact our consumer relations department.

Technical specifications

  MA500W210 Series
Rated power supply 220-240V~ 50Hz
Rated power 680W
Rated washing capacity 16kg
Rated spin capacity 16kg
Overall dimensions(mm) 686 X 715 X 1044
Application water pressure 0.03MPa~0.8MPa
Weight of whole machine 59kg
Washing mode New water flow
Draining mode Upper drain
Spin mode Centrifugal spin

16138000A44795

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