BOYI ELECTRONICS BY963 Wireless Car Adapter Instruction Manual
- June 1, 2024
- Boyi Electronics
Table of Contents
- COMPATIBILITY
- HOW TO USE
- ADDITIONAL INFORMATION
- PACKAGE INCLUDED
- ONLINE FIRMWARE UPGRADE
- FQAS & TROUBLESHOOTING
- 1. What is the password to connect to WiFi?
- 2. The indicator light of the dongle is still on after the car is turned
- 3. Can't find the Bluetooth or WiFi of the dongle?
- 4. Audio input or output issues: calls rejected or forwarded to
- 5. Persistent disconnection?
- 6. Can the adapter be paired with multiple phones?
- 7. Unable to automatically reconnect?
- 8. When the phone plays videos, the audio is not synchronized with the
- 9. Car screen goes black after pairing?
- FCC Warning:
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
BOYI ELECTRONICS BY963 Wireless Car Adapter Instruction Manual
Please read the manual carefully before use and we recommend keeping this manual for future reference.
COMPATIBILITY
Supported Device
- Supports iPhone 6 and later iPhone models.
- The iPhone system version needs to be iOS 10 and above.
- [IMPORTANT] Only for cars with wired Apple CarPlay.
How to find out if a car has Apple CarPlay?
Method 1: Plug your iPhone into the main USB port of the car. If the car
has an Apple CarPlay function, the app will pop up on the screen requesting
permission on your phone.
Method 2: If there is a CarPlay icon in the car stereo menu, that your
car has built-in Apple CarPlay.
Method 3: Contact your car dealer for help.
Check out this website for supported car models:
https://www.apple.com/ios/carplay/available-models/
HOW TO USE
Setup Step
- Start the car and wait for the car head unit system to be loaded.
- Connect the wireless CarPlay dongle to your vehicle’s USB or USB C port. Note if your car has several ports, please be sure to plug the dongle into the port that is for wired Apple CarPlay.
- Turn on your iPhone’s WiFi, then the adapter “Smart Dongle-xxxx” will appear in the list. Please do not connect to it or to any other WiFi list at this time, just keep Wi-Fi on and not be occupied.
- Turn on the Bluetooth, search for the adapter “Smart Dongle-xxxx”, then click it to pair. After a few seconds, the phone will prompt “Use Carplay”, click the prompt and wait for 5-15 seconds to connect successfully.
- After the first pairing, the wireless CarPlay dongle will automatically reconnect to your iPhone when you use it again (please make sure the phone’s WiFi and Bluetooth are turned on). In some cars, you may need to choose the option of “Start automatically” in the CarPlay settings to activate this function.
Note
- The dongle can be paired with multiple i Phones, but it can’t connect with them at the same time. Before pairing to a new iPhone, please disconnect the WiFi and Bluetooth of the currently connected phone.
- By default, the system will connect back to the last used iPhone. If the iPhone to be used this time is not the last used iPhone, you need to manually set up the connection.
ADDITIONAL INFORMATION
Working Principle
- The wireless CarPlay adaptor uses Bluetooth to establish a pairing between the phone and the vehicle, then switches to using WiFi to maintain the wireless connection.
- After the Bluetooth pairing is successful, the phone WiFi will automatically connect to the dongle’s WiFi, and then disconnect the Bluetooth connection by default.
Based on the working principle of the dongle, please pay attention to the following:
-
When enjoying the wireless Car Play function, the phone’s WiFi will be occupied by the dongle, other WiFi cannot be used during this period. If there is a conflict between other WiFi and the dongle’s WiFi, you may need to manually disconnect the connection of other WiFi to keep the wireless Car Play use.
-
The auto-connection function of the dongle requires you to keep the WiFi and Bluetooth of the mobile phone available. In addition, please set the WiFi network of the dongle to “Auto-Join”:
A. Settings > WLAN > Ask to Join Networks: select “Notify”;
B. Settings > WLAN > Click the “i” symbol on the far right of ” Smart Dongle-xxx” > Turn on “Auto-Join”. -
The dongle will disconnect the Bluetooth connection with your phone after pairing. If the phone’s Bluetooth connects to other devices at this time, it may cause Car Play mic input or sound playing to be unavailable. You may need to manually disconnect your phone from the other Bluetooth or switch off the Bluetooth directly to fix it.
(Bluetooth plays a pairing role in the work of the dongle. When the pairing is completed, it only needs WiFi to keep working, so it doesn’t matter to turn off Bluetooth. But when you use it next time, you still need to turn on the phone’s Bluetooth, so that the dongle can be automatically paired and connected.)
PACKAGE INCLUDED
- 1 x Wireless CarPlay Adaptor
- 1 x USB to USB C Adaptor
- 1 x User Manual
ONLINE FIRMWARE UPGRADE
Premise
- If the dongle works properly, it means the current version is suitable for your car. It is not recommended to update the firmware in this case to avoid any problems.
- Only try this solution when the problem you encountered cannot be resolved by the solutions in the “FQA” list.
- If problems occur after the upgrade, please “Restore factory settings”.
Upgrade Steps / Enter the Settings Interface
- Power up the adopter, it is recommended to use the charging-only port.
- Connect the dongle’s wifi, the password is “12345678”.
- Open Safari and enter “192.168.18.9”, then tap “Update”.
- On the same page, you could also fill in the car make, model years, and issue details, next tap “Submit” to report the issue. Our engineers will document your problem and research possible solutions.
- After the upgrade is complete, please restart the phone once before using the dongle.
*If the update fails, please try the following:
A. Turn off your phone’s Bluetooth;
B. Enter the phone’s WLAN settings and forget the network of the dongle;
C. Research and re-connect the “Smart Don- gle-xxx” in the phone’s wifi
list.
D.* Try to update again on “192.168.18.9”,
If your problem is not finally resolved, please contact us for a refund
(no return required).**
FQAS & TROUBLESHOOTING
1. What is the password to connect to WiFi?
What we need to connect is Bluetooth, not WiFi. No password is required for connecting to Bluetooth. Make sure your WiFi is turned on and unoccupied when pairing.
2. The indicator light of the dongle is still on after the car is turned
off
Because the car will not cut off all the power immediately when it is turned off, the light of the dongle will not go out immediately, but it will take a while. Please rest assured that its power consumption is minimal and will not drain the car battery.
3. Can't find the Bluetooth or WiFi of the dongle?
If convenient, you can test it with another iPhone. If only a specific iPhone cannot find the Bluetooth or WiFi of the dongle, please try to reset the network and Bluetooth settings of this iPhone and then restart the phone once; if the same problem happens on other iPhones, the unit may be defective. In this case, please let us know and we will refund you or send you a replacement.
4. Audio input or output issues: calls rejected or forwarded to
voicemail/no play sound/micro- phone not working/music playback interrupted or paused/voice functioning abnormally...
5. Persistent disconnection?
- The dongle relies on a WiFi connection to your phone to work. Dropped connections are usually caused by WiFi interference. Do you have other WiFi devices in your car, such as a car camera with a WiFi function? If so, you may need to ignore other WiFi networks when using the dongle. 2) You can also improve this problem by resetting your mobile WLAN network. Also, updating the firmware of your dongle is worth trying. Reset network settings (this will cause you to re-enter your password when using a network you have previously connected to) Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
6. Can the adapter be paired with multiple phones?
The dongle can be paired with multiple iPhones, but only one device can be connected at a time. If you would like to pair it with a new iPhone, please cancel the current connection first. Please note, by Bluetooth function default, the dongle's system will only auto-connect back to the last used iPhone.
7. Unable to automatically reconnect?
8. When the phone plays videos, the audio is not synchronized with the
video?
Even the original wireless CarPlay that comes with the car also has an audio delay when watching the video. Because video transcoding is more complex than normal audio file transcoding and takes longer to process. This is a normal problem of wireless CarPlay, not the adapter's problem.
9. Car screen goes black after pairing?
FCC Warning:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment generates, uses and can radiateradio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution : Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1)This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator and your body.