Lenovo ThinkAgile HX5521-C Certified Node User Guide
- June 3, 2024
- Lenovo
Table of Contents
ThinkAgile HX5521-C Certified Node
User Guide
ThinkAgile HX5521-C Certified Node
Lenovo ThinkAgile HX Certified Nodes are designed for deploying industry-
leading hyperconvergence software from Nutanix on Lenovo enterprise platforms
that feature the first generation of the Intel Xeon Processor Scalable Family
(Xeon SP Gen 1). The ThinkAgile HX Certified Nodes deliver fully validated and
integrated Lenovo hardware and firmware, certified and preloaded with Nutanix
software. Nutanix brings the benefits of web-scale technologies to enterprise
applications through enterprise storage, data protection, infrastructure
resilience, management and analytics, and security. The ThinkAgile HX5521-C is
a 2U rack-mount certified node that supports one processor, up to 96 GB of
2666 MHz TruDDR4 memory, 12x or 14x SAS/SATA SFF hot-swap drive bays with an
extensive choice of SATA SSDs and HDDs, and flexible network connectivity
options with 1/10 GbE RJ-45, 10 GbE SFP+, and 10/25 GbE SFP28 ports. Several
common uses for the ThinkAgile HX Certified Nodes that are optimized for
storage-heavy workloads include file servers, on-cluster backups, and big
data.
The ThinkAgile HX5521-C Certified Node is shown in the following figure.
Did you know?
The ThinkAgile HX Certified Nodes are built on industry-leading Lenovo
ThinkSystem servers that feature enterprise-class reliability, management, and
security. The ThinkAgile HX Certified Nodes deliver fully validated and
integrated hardware and firmware that is certified with Nutanix software.
Key features
The ThinkAgile HX Certified Nodes are designed for the industry’s most
feature-rich hyper-converged infrastructure from Nutanix. Nutanix brings the
benefits of web-scale technologies to enterprise applications through
enterprise storage, data protection, infrastructure resilience, management and
analytics, and security.
The ThinkAgile HX Certified Nodes offer the following key features:
- Built on proven and reliable Lenovo ThinkSystem servers featuring Intel Xeon Processor Scalable
- The family provides computing power for a variety of workloads and applications.
- Deliver fully validated and integrated hardware and firmware that is certified with Nutanix software.
- Preloaded with Nutanix software and ready for out-of-box deployment (software licenses are not included).
- Provide flexibility in using the existing Nutanix term-based software licenses and active support
- contracts or purchasing new software licenses and support contracts from Nutanix.
- Offer optional Lenovo Professional Services to get customers up and running quickly.
The Nutanix software running on the HX Certified Nodes delivers the following key features:
- A natively integrated solution for data protection and continuous availability at VM granularity that gives administrators an affordable range of options to meet the recovery point objectives (RPO) and recovery time objectives (RTO) for different applications.
- A fault-resistant platform, with no single point of failure and no bottlenecks with shared-nothing architecture, where all data, metadata and services are distributed to all nodes within the cluster, that is built to detect, isolate and recover from failures anywhere in the system.
- An intuitive user-centric management experience to simplify every aspect of the IT infrastructure lifecycle and provide a single pane of glass to monitor and control Nutanix clusters, with simplified workflows and rich automation for common administrative tasks.
- Powerful security features, such as two-factor authentication and data-at-rest encryption, with a security development lifecycle that is integrated into product development to help customers meet the most stringent security requirements.
Components and connectors
The following figure shows the front view of the HX5521-C Certified Node:
Figure 2. HX5521-C front view
The front of the HX5521-C Certified Node includes the following
components:
- 12x LFF SAS/SATA hot-swap drive bays
- One VGA port
- One USB 2.0 port with XClarity Controller access
- One USB 3.0 port
- A Power button
- Status LEDs
The following figure shows the rear view of the HX5521-C Certified Node with 12 drive bays:
Figure 3: HX5521-C 12-drive bay node rear view
The following figure shows the rear view of the HX5521-C Certified Node with
14 drive bays.
Figure 4. HX5521-C 14-drive bay node rear view
The rear of the HX5521-C Certified Node includes the following
components:
- Three (models with 12 drive bays) or one (models with 14 drive bays) PCIe expansion slots
- Two LFF SAS/SATA hot-swap rear drive bays (models with 14 drive bays)
- One LOM card slot
- One 1 GbE port for XClarity Controller
- One VGA port
- Two USB 3.0 ports
- Two hot-swap power supplies
System specifications
The following table lists the system specifications of the ThinkAgile HX5521-C
Certified Node.
Table 1. HX5521-C system specifications
Attribute | Specification |
---|---|
Form factor | 1U rack mount |
Ports | 48x 10 Gb Ethernet fixed ports (RJ-45) 6x QSFP28/QSFP+ ports |
Media types | 10 Gb Ethernet fixed ports |
RJ-45 UTP Category 6a or 7
RJ-45 UTP Category 5 or 5e for ports operating at 1 Gbps
40 Gb Ethernet QSFP+:
40 GbE SR QSFP+ bi-directional (BiDi) transceivers
40 GbE short-range (SR4/iSR4/eSR4) QSFP+ transceivers 40 GbE long-range (LR4)
QSFP+ transceivers
40 GbE QSFP+ to QSFP+ active optical cables
40 GbE QSFP+ to 4x 10 GbE SFP+ active optical breakout cables 40 GbE QSFP+ to
QSFP+ DAC cables
40 GbE QSFP+ to 4x 10 GbE SFP+ DAC breakout cables
100 Gb Ethernet QSFP28:
100 GbE short-range (SR4) QSFP28 transceivers 100 GbE long-range (LR4) QSFP28
transceivers 100 GbE QSFP28 to QSFP28 active optical cables
100 GbE QSFP28 to 4x 25 GbE SFP28 active optical breakout cables 100 GbE
QSFP28 to QSFP28 DAC cables
100 GbE QSFP28 to 4x 25 GbE SFP28 DAC breakout cables
100 GbE QSFP28 to 2x 50 GbE QSFP28 DAC breakout cables (not supplied by
Lenovo)
Port speeds| 10 GbE fixed ports: 1 Gbps or 10 Gbps (no auto-negotiation) 40
GbE QSFP+ SR BiDi/SR4/LR4 transceivers: 40 GbE
40 GbE QSFP+ iSR4/eSR4 transceivers, DAC cables, and AOCs: 40 GbE or 4x 10 GbE
100 GbE QSFP28 DAC cables: 100 Gbps, 2x 50 [2x 25] Gbps, or 4x 25 Gbps
100 GbE QSFP28 SR4 transceivers and AOCs: 100 Gbps or 4x 25 Gbps 100 GbE
QSFP28 LR4 transceivers: 100 GbE
Performance| Non-blocking architecture with wire-speed forwarding of traffic:
100% line-rate performance
Up to 2.16 Tbps aggregated throughput
Up to 1607 Million packets per second (Mpps) (64-byte packets)
Cooling| Five N+1 redundant hot-swap system fans. Rear (non-port side) to
front (port side) airflow.
Power supply| Two load-sharing, redundant hot-swap 800 W AC (100 – 240 V)
power supplies (each power supply has an IEC 320-C14 connector).
Hot-swap parts| QSFP28/QSFP+ transceivers, DAC cables, and AOCs; power
supplies; fans.
Management ports| 1x 10/100/1000 Mb Ethernet port (RJ-45); 1x RS-232 port
(Mini-USB); 1x USB 2.0 Type-A port (for additional firmware, log, and
configuration files storage).
Hardware warranty| Three-year Customer Replaceable Unit (CRU) limited warranty
with 9×5 coverage and Next Business Day (NBD) parts delivered.
Service and support| Optional service upgrades are available through Lenovo
Services: 9×5 coverage with NBD onsite response, 24×7 coverage with 2-hour or
4-hour onsite response, 6-hour or 24-hour committed service repair (select
areas), up to 5 years of warranty coverage, 1-year or 2-year post-warranty
extensions, Premier support, and Basic Hardware Installation Services.
Attribute| Specification
---|---
Dimensions| Height: 44 mm (1.7 in.); width: 440 mm (17.3 in.); depth: 483 mm
(19.0 in.)
Weight| 10.0 kg (22.0 lb).
Factory-integrated models Product availability :
The ThinkAgile HX5521-C Certified Nodes that use the first generation of the
Intel Xeon Processor Scalable Family are withdrawn and no longer available for
ordering. For currently available ThinkAgile HX Series that use the second
generation of the Intel Xeon Processor Scalable Family, refer to the Lenovo
ThinkAgile HX Series (Xeon SP Gen 2) product guides:
http://lenovopress.com/servers/thinkagile/hx-series#resource_type=product-
guide&sort=publish_date
Factory-integrated models of the ThinkAgile HX Certified Nodes are configured
by using the Lenovo Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com During the configuration process, you are selecting
one of the base Configure-to-Order (CTO) models first, and then you are adding
components (processors, memory, drives, and network adapters) to the selected
model according to the output from the Nutanix Sizer tool:
http://services.nutanix.com/ The following table lists the base CTO models
of the ThinkAgile HX5521-C Certified Nodes.
Table 2. Base CTO models;
Description | Part number | Machine Type/Model | Feature code |
---|---|---|---|
Lenovo ThinkSystem NE1064TO RackSwitch (Rear to Front, ONIE) | 7Z330O11WW | ||
7Z33CTO1WW | B6PB |
The following table lists the base chassis for the HX5521-C Certified Node.
Table 3. Base chassis
The HX5521-C Certified Nodes ship with the following items:
- Electronic Publications Flyer
- 2U Tool-less Slide Rail Kit with or without 2U CMA (depending on the rack installation option selected)
- With or without two rack power cables or line cords (depending on the power cable option selection)
Memory
The ThinkAgile HX5521-C Certified Nodes support Lenovo TruDDR4 memory. TruDDR4
memory uses the highest-quality components sourced from Tier 1 DRAM suppliers
and only memory that meets strict requirements is selected. It is
compatibility tested and tuned to maximize performance and reliability. The
HX5521-C supports up to 12 DIMMs with one processor. A processor has six
memory channels, and there are two DIMMs per channel.
The following rules apply when selecting the memory configuration:
- The certified node supports up to 96 GB with RDIMMs.
- All DIMMs in the certified node operate at the same speed up to 2666 MHz, which is determined by the maximum memory speed supported by the specific processor.
Note: Maximum memory speed can be achieved when Max performance mode is enabled in UEFI.
The following memory protection technologies are supported:
- ECC
- Patrol scrubbing
- Demand scrubbing
The following table lists the memory options that are available for selection.
Table 4. Memory selection options:
Capacity| Description| Part number| Feature code|
Quantity
---|---|---|---|---
RDIMMs – 2666 MHz
64 GB| ThinkSystem 16GB TruDDR4 2666 MHz (2Rx8 1.2V) RDIMM| 7X77A01303| AUNC|
4
128 GB| ThinkSystem 16GB TruDDR4 2666 MHz (2Rx8 1.2V) RDIMM| 7X77A01303| AUNC|
6
Internal storage
The ThinkAgile HX5521-C Certified Node provides 12x or 14x SAS/SATA LFF hot-
swap drive bays for configurable storage capacity, and it contains two
internal M.2 SATA non-hot-swap SSDs configured in a RAID-1 drive group for
software preload. The following table lists the internal storage options for
the HX5521-C Certified Node.
Table 5. Internal storage options
Description | Feature code | Quantity (min / max) |
---|
Backplanes
ThinkSystem SR550/SR650 3.5″ SATA/SAS 12-Bay Backplane| AUR9| 1 / 1
ThinkSystem SR590/SR650 3.5″ Rear HDD Kit| AURZ| 0 / 1
M.2 enablement kit
ThinkSystem M.2 with Mirroring Enablement Kit| AUMV| 1 / 1
Configuration notes:
- One 12-bay SAS/SATA backplane and one M.2 with Mirroring Enablement Kit are derived by the configurator. If more than 12 drives are selected (SSDs for all-flash configurations or a combination of HDDs and SSDs for hybrid configurations), the certified node provides 12 front and 2 rear drive bays (the Rear HDD Kit is derived by the configurator).
- If 12 or fewer drives are selected, the certified node provides 12 front drive bays only (the rear drive bays are not present).
- The M.2 with Mirroring Enablement Kit is connected to the Intel PCH via the PCIe link, and the kit supports two M.2 SATA SSDs configured in a RAID-1 drive group for software preload.
The following table lists M.2 drive selection options for software preload.
Table 6. Drive options for software preload
Description | Feature code | Quantity |
---|---|---|
ThinkSystem M.2 CV3 128GB SATA 6Gbps Non-Hot-Swap SSD | AV | 2 |
The following table lists the storage controllers for internal storage of the
HX5521-C Certified Node.
Table 7. Controllers for internal storage
Description | Feature code | Quantity |
---|---|---|
ThinkSystem 430-16i SAS/SATA 12Gb HBA (non-RAID) | AUNT | 1 |
Configuration note: A low-profile SAS HBA for internal storage is derived by
the configurator, and it occupies the PCIe slot 7.
Drives for internal storage
The following tables list the drive selection options. Table 8. Drive
selection options: Hybrid configurations
Description | Part number | Feature code | Quantity (min/max) |
---|
SSD selection (Cache tier): SAS 12Gb SSDs – PM1633a Capacity
ThinkSystem 3.5″ PM1633a 3.84TB Capacity SAS 12Gb Hot Swap SSD| 4XB7A10173|
B2XC| 2 / 2
SSD selection (Cache tier): SAS 12Gb SSDs – PM1635a Mainstream
Description| Part number| Feature code| Quantity (min /
max)
---|---|---|---
ThinkSystem 3.5″ PM1635a 800GB Mainstream SAS 12Gb Hot Swap SSD| 4XB7A10188|
B2XD| 2 / 2
ThinkSystem 3.5″ PM1635a 1.6TB Mainstream SAS 12Gb Hot Swap SSD| 4XB7A10187|
B2XE| 2 / 2
SSD selection (Cache tier): SAS 12Gb SSDs – PM1645 Mainstream
ThinkSystem 3.5″ PM1645 800GB Mainstream SAS 12Gb Hot Swap SSD| 4XB7A13657|
B4A3| 2 / 2
ThinkSystem 3.5″ PM1645 1.6TB Mainstream SAS 12Gb Hot Swap SSD| 4XB7A13658|
B4A4| 2 / 2
SSD selection (Cache tier): SATA 6Gb SSDs – S4600 Mainstream
ThinkSystem 3.5″ Intel S4600 480GB Mainstream SATA 6Gb Hot Swap SSD|
7SD7A05717| B0ZU| 2 / 2
ThinkSystem 3.5″ Intel S4600 960GB Mainstream SATA 6Gb Hot Swap SSD|
7SD7A05716| B0ZV| 2 / 2
ThinkSystem 3.5″ Intel S4600 1.92TB Mainstream SATA 6Gb Hot Swap SSD|
7SD7A05715| B109| 2 / 2
SSD selection (Cache tier): SATA 6Gb SSDs – S4610 Mainstream
ThinkSystem 3.5″ Intel S4610 480GB Mainstream SATA 6Gb Hot Swap SSD|
4XB7A13640| B49S| 2 / 2
ThinkSystem 3.5″ Intel S4610 960GB Mainstream SATA 6Gb Hot Swap SSD|
4XB7A13641| B49T| 2 / 2
ThinkSystem 3.5″ Intel S4610 1.92TB Mainstream SATA 6Gb Hot Swap SSD|
4XB7A13642| B49U| 2 / 2
SSD selection (Cache tier): SATA 6Gb SSDs – PM883 Entry
ThinkSystem 3.5″ PM883 3.84TB Entry SATA 6Gb Hot Swap SSD| 4XB7A17180| B6JZ| 2
/ 2
SSD selection (Cache tier): SATA 6Gb SSDs – S4510 Entry
ThinkSystem 3.5″ Intel S4510 3.84TB Entry SATA 6Gb Hot Swap SSD| 4XB7A13629|
B49H| 2 / 2
HDD selection (Capacity tier): SAS 12Gb HDDs
ThinkSystem 3.5″ 10TB 7.2K SAS 12Gb Hot Swap 512e HDD| 7XB7A00046| AUUG| 4 / 8
HDD selection (Capacity tier): SATA 6Gb HDDs
ThinkSystem 3.5″ 4TB 7.2K SATA 6Gb Hot Swap 512n HDD| 7XB7A00051| AUU8| 6 / 12
ThinkSystem 3.5″ 6TB 7.2K SATA 6Gb Hot Swap 512e HDD| 7XB7A00052| AUUA| 6 / 12
ThinkSystem 3.5″ 8TB 7.2K SATA 6Gb Hot Swap 512e HDD| 7XB7A00053| AUU9| 4 / 10
ThinkSystem 3.5″ 10TB 7.2K SATA 6Gb Hot Swap 512e HDD| 7XB7A00054| AUUB| 4 / 8
Table 9. Drive selection options: All Flash configurations
Description| Part number| Feature code| Quantity (min /
max)
---|---|---|---
SAS 12Gb SSDs – PM1633a Capacity
ThinkSystem 3.5″ PM1633a 3.84TB Capacity SAS 12Gb Hot Swap SSD| 4XB7A10173|
B2XC| 6 / 14
SAS 12Gb SSDs – PM1635a Mainstream
ThinkSystem 3.5″ PM1635a 800GB Mainstream SAS 12Gb Hot Swap SSD| 4XB7A10188|
B2XD| 6 / 14
ThinkSystem 3.5″ PM1635a 1.6TB Mainstream SAS 12Gb Hot Swap SSD| 4XB7A10187|
B2XE| 6 / 14
SAS 12Gb SSDs – PM1645 Mainstream
ThinkSystem 3.5″ PM1645 800GB Mainstream SAS 12Gb Hot Swap SSD| 4XB7A13657|
B4A3| 6 / 14
ThinkSystem 3.5″ PM1645 1.6TB Mainstream SAS 12Gb Hot Swap SSD| 4XB7A13658|
B4A4| 6 / 14
SATA 6Gb SSDs – S4600 Mainstream
ThinkSystem 3.5″ Intel S4600 480GB Mainstream SATA 6Gb Hot Swap SSD|
7SD7A05717| B0ZU| 6 / 14
ThinkSystem 3.5″ Intel S4600 960GB Mainstream SATA 6Gb Hot Swap SSD|
7SD7A05716| B0ZV| 6 / 14
ThinkSystem 3.5″ Intel S4600 1.92TB Mainstream SATA 6Gb Hot Swap SSD|
7SD7A05715| B109| 6 / 14
SATA 6Gb SSDs – S4610 Mainstream
ThinkSystem 3.5″ Intel S4610 480GB Mainstream SATA 6Gb Hot Swap SSD|
4XB7A13640| B49S| 6 / 14
ThinkSystem 3.5″ Intel S4610 960GB Mainstream SATA 6Gb Hot Swap SSD|
4XB7A13641| B49T| 6 / 14
ThinkSystem 3.5″ Intel S4610 1.92TB Mainstream SATA 6Gb Hot Swap SSD|
4XB7A13642| B49U| 6 / 14
SATA 6Gb SSDs – 5100 Mainstream
ThinkSystem 3.5″ 5100 1.92TB Mainstream SATA 6Gb Hot Swap SSD| 7SD7A05757|
B114| 6 / 14
SATA 6Gb SSDs – 5200 Mainstream
ThinkSystem 3.5″ 5200 480GB Mainstream SATA 6Gb Hot Swap SSD| 4XB7A10243|
B48E| 6 / 14
ThinkSystem 3.5″ 5200 960GB Mainstream SATA 6Gb Hot Swap SSD| 4XB7A10244|
B48F| 6 / 14
SATA 6Gb SSDs – PM883 Entry
ThinkSystem 3.5″ PM883 3.84TB Entry SATA 6Gb Hot Swap SSD| 4XB7A17180| B6JZ| 6
/ 14
SATA 6Gb SSDs – S4510 Entry
ThinkSystem 3.5″ Intel S4510 3.84TB Entry SATA 6Gb Hot Swap SSD| 4XB7A13629|
B49H| 6 / 14
Configuration notes:
- For hybrid configurations, the HX5521-C Certified Node supports 2 cache drives (SSDs) and from 4 to 12 capacity drives (HDDs) in increments of 2 drives.
- For All Flash configurations, the HX5521-C Certified Node supports from 6 to 14 SSDs in increments of 2 drives.
- All SSDs in the certified node must be of the same model and capacity. All HDDs in the certified node must be of the same type and capacity.
Network connectivity
The ThinkAgile HX5521-C Certified Nodes provide base two- or four-port 1/10 GbE RJ-45 or 10 GbE SFP+ network connectivity with the onboard Intel X722 NIC and a LOM card installed in the certified node. Two additional 1/10 GbE RJ-45, 10 GbE SFP+, or 25 GbE SFP28 expansion ports can be selected, if required.The following table lists the network adapter options that are available for selection. Table 10. Network adapter selection options
Description | Part number | Feature code | Quantity (min/max) |
---|
1/10 GbE RJ-45 base ports
ThinkSystem 10Gb 2-port Base-T LOM (RJ-45)| 7ZT7A00548| AUKL| 0 / 1
ThinkSystem 10Gb 4-port Base-T LOM (RJ-45)| 7ZT7A00549| AKUM| 0 / 1
1/10 GbE RJ-45 expansion ports
Intel X550-T2 Dual Port 10GBase-T Adapter (RJ-45)| 00MM860| ATPX| 0 / 1
10 GbE SFP+ base ports
ThinkSystem 10Gb 2-port SFP+ LOM| 7ZT7A00546| AUK| 0 / 1
ThinkSystem 10Gb 4-port SFP+ LOM| 7ZT7A00547| AUK| 0 / 1
10 GbE SFP+ expansion ports
Intel X710-DA2 PCIe 10Gb 2-Port SFP+ Ethernet Adapter| 7ZT7A00537| AUX| 0 / 1
10/25 GbE SFP28 expansion ports
Mellanox ConnectX-4 Lx 10/25GbE SFP28 2-Port PCIe Ethernet Adapter| 01GR250|
ALL| 0 / 1
Configuration notes:
- One of the 1/10 GbE RJ-45 or 10 GbE SFP+ LOM cards is required for selection, and it provides
- base network connectivity. Optional expansion ports can be selected, if needed.
- Supported transceivers or DAC cables should be purchased for the SFP+ and SFP28 ports, and UTP
- Category 6 cables should be purchased for the 10 GbE RJ-45 ports. The maximum number of
- transceivers or cables that are supported per adapter equals the quantity of the adapter ports, and all
- adapter ports must have the same type of transceiver or cable selected.
- The following transceiver and cables can be purchased:
- UTP cables for 1/10 GbE RJ-45 ports
- Transceivers and cables for 10 GbE SFP+ ports
- Transceivers and cables for 25 GbE SFP28 ports
The following table lists cables for the 1/10 GbE RJ-45 ports.
Table 11. Cables for 1/10 GbE RJ-45 ports
Description | Part number | Feature code |
---|
UTP Category 6 cables (Green) for 1/10 GbE RJ-45 ports
0.75m Cat6 Green Cable| 00WE123| AVFW
1.0m Cat6 Green Cable| 00WE127| AVFX
1.25m Cat6 Green Cable| 00WE131| AVERY
1.5m Cat6 Green Cable| 00WE135| AFVS
3m Cat6 Green Cable| 00WE139| AVG0
10m Cat6 Green Cable| 90Y3718| A1MT
25m Cat6 Green Cable| 90Y3727| A1MW
The following table lists transceivers and cables for the 10 GbE SFP+
ports.
Table 12. Transceivers and cables for 10 GbE SFP+ ports
Description | Part number | Feature code |
---|
10 GbE SFP+ SR transceivers for 10 GbE SFP+ ports
Lenovo 10GBASE-SR SFP+ Transceiver| 46C3447| 5053
Lenovo 10GBASE-LR SFP+ Transceiver| 00FE331| B0RJ
Optical cables for 10 GbE SFP+ SR transceivers
Lenovo 0.5m LC-LC OM3 MMF Cable| 00MN499| ASR5
Lenovo 1m LC-LC OM3 MMF Cable| 00MN502| ASR6
Lenovo 3m LC-LC OM3 MMF Cable| 00MN505| ASR7
Lenovo 5m LC-LC OM3 MMF Cable| 00MN508| ASR8
Lenovo 10m LC-LC OM3 MMF Cable| 00MN511| ASR9
Lenovo 15m LC-LC OM3 MMF Cable| 00MN514| ASRA
Lenovo 25m LC-LC OM3 MMF Cable| 00MN517| ASRB
Passive SFP+ DAC cables for 10 GbE SFP+ ports
Lenovo 0.5m Passive SFP+ DAC Cable| 00D6288| A3RG
Lenovo 1m Passive SFP+ DAC Cable| 90Y9427| A1PH
Lenovo 1.5m Passive SFP+ DAC Cable| 00AY764| A51N
Lenovo 2m Passive SFP+ DAC Cable| 00AY765| A51P
Lenovo 3m Passive SFP+ DAC Cable| 90Y9430| A1PJ
Lenovo 5m Passive SFP+ DAC Cable| 90Y9433| A1PK
Lenovo 7m Passive SFP+ DAC Cable| 00D6151| A3RH
Active SFP+ DAC cables for 10 GbE SFP+ ports
Lenovo 1m Active DAC SFP+ Cable| 00VX111| AT2R
Lenovo 3m Active DAC SFP+ Cable| 00VX114| AT2S
Lenovo 5m Active DAC SFP+ Cable| 00VX117| AT2T
Description| Part number| Feature code
---|---|---
SFP+ active optical cables for 10 GbE SFP+ ports
Lenovo 1m SFP+ to SFP+ Active Optical Cable| 00YL634| ATYX
Lenovo 3m SFP+ to SFP+ Active Optical Cable| 00YL637| ATYY
Lenovo 5m SFP+ to SFP+ Active Optical Cable| 00YL640| ATYZ
Lenovo 7m SFP+ to SFP+ Active Optical Cable| 00YL643| ATZ0
Lenovo 15m SFP+ to SFP+ Active Optical Cable| 00YL646| ATZ1
Lenovo 20m SFP+ to SFP+ Active Optical Cable| 00YL649| ATZ2
The following table lists transceivers and cables for the 25 GbE SFP28 ports.
Table 13. Transceivers and cables for 25 GbE SFP28 ports
Description | Part number | Feature code |
---|
25 GbE SFP28 SR transceivers for 25 GbE SFP28 ports
Lenovo 25GBase-SR SFP28 Transceiver| 7G17A03537| AV1B
Optical cables for 25 GbE SFP28 SR transceivers
Lenovo 0.5m LC-LC OM3 MMF Cable| 00MN499| ASR5
Lenovo 1m LC-LC OM3 MMF Cable| 00MN502| ASR6
Lenovo 3m LC-LC OM3 MMF Cable| 00MN505| ASR7
Lenovo 5m LC-LC OM3 MMF Cable| 00MN508| ASR8
Lenovo 10m LC-LC OM3 MMF Cable| 00MN511| ASR9
Lenovo 15m LC-LC OM3 MMF Cable| 00MN514| ASRA
Lenovo 25m LC-LC OM3 MMF Cable| 00MN517| ASRB
Passive copper cables for 25 GbE SFP28 ports
Lenovo 1m Passive 25G SFP28 DAC Cable| 7Z57A03557| AV1W
Lenovo 3m Passive 25G SFP28 DAC Cable| 7Z57A03558| AV1X
Lenovo 5m Passive 25G SFP28 DAC Cable| 7Z57A03559| AV1Y
Active optical cables for 25 GbE SFP28 ports
Lenovo 3m 25G SFP28 Active Optical Cable| 7Z57A03541| AV1F
Lenovo 5m 25G SFP28 Active Optical Cable| 7Z57A03542| AV1G
Lenovo 10m 25G SFP28 Active Optical Cable| 7Z57A03543| AV1H
Lenovo 15m 25G SFP28 Active Optical Cable| 7Z57A03544| AV1J
Lenovo 20m 25G SFP28 Active Optical Cable| 7Z57A03545| AV1K
Power supplies and cables
The HX5521-C Certified Nodes ship with two power supplies that are listed in
the following table.
Table 14. Power suppli es
Description | Feature code | Quantity |
---|---|---|
ThinkSystem 550W (230V/115V) Platinum Hot-Swap Power Supply | AVWC | 2 |
Configuration note: The power supplies support AC (Worldwide) and HVDC
(China only) power sources.
The ThinkAgile HX5521-C Certified Nodes ship with two customer-configured
power cords. The following table lists the rack power cables and line cords
that are available for selection. Table 15. Power cable selection options
Description | Part number | Feature code |
---|
Rack power cables
1.0m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable| 00Y3043| A4VP
1.0m, 13A/100-250V, C13 to IEC 320-C14 Rack Power Cable| 4L67A08367| B0N5
1.2m, 16A/100-250V, 2 Short C13s to Short C20 Rack Power Cable| 47C2491| A3SW
1.5m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable| 39Y7937| 6201
1.5m, 13A/100-250V, C13 to IEC 320-C14 Rack Power Cable| 4L67A08368| B0N6
2.0m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable| 4L67A08365| B0N4
2.0m, 13A/125V-10A/250V, C13 to IEC 320-C14 Rack Power Cable| 4L67A08369| 6570
2.5m, 16A/100-250V, 2 Long C13s to Short C20 Rack Power Cable| 47C2492| A3SX
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable| 4L67A08366| 6311
2.8m, 13A/125V-10A/250V, C13 to IEC 320-C14 Rack Power Cable| 4L67A08370| 6400
2.8m, 10A/100-250V, C13 to IEC 320-C20 Rack Power Cable| 39Y7938| 6204
2.8m, 16A/100-250V, 2 Short C13s to Long C20 Rack Power Cable| 47C2493| A3SY
4.1m, 16A/100-250V, 2 Long C13s to Long C20 Rack Power Cable| 47C2494| A3SZ
4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable| 39Y7932| 6263
4.3m, 13A/125V-10A/250V, C13 to IEC 320-C14 Rack Power Cable| 4L67A08371| 6583
Line cords
Argentina 2.8m, 10A/250V, C13 to IRAM 2073 Line Cord| 39Y7930| 6222
Argentina 4.3m, 10A/250V, C13 to IRAM 2073 Line Cord| 81Y2384| 6492
Australia/New Zealand 2.8m, 10A/250V, C13 to AS/NZS 3112 Line Cord| 39Y7924|
6211
Australia/New Zealand 4.3m, 10A/250V, C13 to AS/NZS 3112 Line Cord| 81Y2383|
6574
Brazil 2.8m, 10A/250V, C13 to NBR 14136 Line Cord| 69Y1988| 6532
Brazil 4.3m, 10A/250V, C13 to NBR14136 Line Cord| 81Y2387| 6404
China 2.8m, 10A/250V, C13 to GB 2099.1 Line Cord| 39Y7928| 6210
China 4.3m, 10A/250V, C13 to GB 2099.1 Line Cord| 81Y2378| 6580
Denmark 2.8m, 10A/250V, C13 to DK2-5a Line Cord| 39Y7918| 6213
Denmark 4.3m, 10A/250V, C13 to DK2-5a Line Cord| 81Y2382| 6575
Europe 2.8m, 10A/250V, C13 to CEE7-VII Line Cord| 39Y7917| 6212
Description| Part number| Feature code
---|---|---
Europe 4.3m, 10A/250V, C13 to CEE7-VII Line Cord| 81Y2376| 6572
India 2.8m, 10A/250V, C13 to IS 6538 Line Cord| 39Y7927| 6269
India 4.3m, 10A/250V, C13 to IS 6538 Line Cord| 81Y2386| 6567
Israel 2.8m, 10A/250V, C13 to SI 32 Line Cord| 39Y7920| 6218
Israel 4.3m, 10A/250V, C13 to SI 32 Line Cord| 81Y2381| 6579
Italy 2.8m, 10A/250V, C13 to CEI 23-16 Line Cord| 39Y7921| 6217
Italy 4.3m, 10A/250V, C13 to CEI 23-16 Line Cord| 81Y2380| 6493
Japan 2.8m, 12A/125V, C13 to JIS C-8303 Line cord| 46M2593| A1RE
Japan 2.8m, 12A/250V, C13 to JIS C-8303 Line Cord| 4L67A08357| 6533
Japan 4.3m, 12A/125V, C13 to JIS C-8303 Line Cord| 39Y7926| 6335
Japan 4.3m, 12A/250V, C13 to JIS C-8303 Line Cord| 4L67A08362| 6495
Korea 2.8m, 12A/250V, C13 to KS C8305 Line Cord| 39Y7925| 6219
Korea 4.3m, 12A/250V, C13 to KS C8305 Line Cord| 81Y2385| 6494
South Africa 2.8m, 10A/250V, C13 to SABS 164 Line Cord| 39Y7922| 6214
South Africa 4.3m, 10A/250V, C13 to SABS 164 Line Cord| 81Y2379| 6576
Switzerland 2.8m, 10A/250V, C13 to SEV 1011-S24507 Line Cord| 39Y7919| 6216
Switzerland 4.3m, 10A/250V, C13 to SEV 1011-S24507 Line Cord| 81Y2390| 6578
Taiwan 2.8m, 10A/125V, C13 to CNS 10917-3 Line Cord| 23R7158| 6386
Taiwan 2.8m, 10A/250V, C13 to CNS 10917-3 Line Cord| 81Y2375| 6317
Taiwan 2.8m, 15A/125V, C13 to CNS 10917-3 Line Cord| 81Y2374| 6402
Taiwan 4.3m, 10A/125V, C13 to CNS 10917-3 Line Cord| 4L67A08363| AX8B
Taiwan 4.3m, 10A/250V, C13 to CNS 10917-3 Line Cord| 81Y2389| 6531
Taiwan 4.3m, 15A/125V, C13 to CNS 10917-3 Line Cord| 81Y2388| 6530
United Kingdom 2.8m, 10A/250V, C13 to BS 1363/A Line Cord| 39Y7923| 6215
United Kingdom 4.3m, 10A/250V, C13 to BS 1363/A Line Cord| 81Y2377| 6577
United States 2.8m, 10A/125V, C13 to NEMA 5-15P Line Cord| 90Y3016| 6313
United States 2.8m, 10A/250V, C13 to NEMA 6-15P Line Cord| 46M2592| A1RF
United States 2.8m, 13A/125V, C13 to NEMA 5-15P Line Cord| 00WH545| 6401
United States 4.3m, 10A/125V, C13 to NEMA 5-15P Line Cord| 4L67A08359| 6370
United States 4.3m, 10A/250V, C13 to NEMA 6-15P Line Cord| 4L67A08361| 6373
United States 4.3m, 13A/125V, C13 to NEMA 5-15P Line Cord| 4L67A08360| AX8A
Rack installation
The HX5521-C Certified Nodes ship with a rail kit. The following table lists the rail kit options available for selection. Table 16. Rack kit selection options
Description | Feature code | Quantity (min/max) |
---|
4-post rail kits
ThinkSystem Tool-less Slide Rail| AXA| 0 / 1
ThinkSystem Tool-less Slide Rail Kit with 2U CMA| EACH| 0 / 1
Lockable front bezel
ThinkSystem 2U Security Bezel| ALEX| 0 / 1
Configuration note: One of the rail kits is required for selection.
The following table summarizes the rail kit features and specifications.
Table 17. Rail kit features and specifications summary
Feature | Tool-less Slide Rail |
---|---|
Without CMA | With 2U CMA |
CMA | Not included |
Rail length | 730 mm (28.74 in.) |
Rail type | Full-out slide (ball bearing) |
Tool-less installation | Yes |
In-rack maintenance | Yes |
1U PDU support | Yes |
0U PDU support | Limited* |
Rack type | IBM and Lenovo 4-post, IEC standard-compliant |
Mounting holes | Square or round |
Mounting flange thickness | 2 mm (0.08 in.) – 3.3 mm (0.13 in.) |
Distance between front and rear mounting flanges^ | 609.6 mm (24 in.) – 863.6 |
mm (34 in.)
- If a 0U PDU is used, the rack cabinet must be at least 1100 mm (43.31 in.) deep if no CMA is used, or at least 1200 mm (47.24 in.) deep if a CMA is used.
^ Measured when mounted on the rack, from the front surface of the front mounting flange to the rearmost point of the rail.
Software
The ThinkAgile HX5521-C Certified Nodes support the Nutanix Acropolis
Hypervisor (AHV) (bundled with AOS) that is factory-preinstalled on the 2x 128
GB M.2 SSDs configured in a RAID-1 drive group.
The ThinkAgile HX Certified Nodes are shipped with the Nutanix software
preloaded. Nutanix software licenses and software support are not included.
Customers can use the existing Nutanix term-based software licenses and active
support contracts, or they can purchase term-based software licenses and
support contracts from Nutanix.
Configuration notes:
- The HX Certified Nodes support the Nutanix Software Pro and Ultimate editions; the Starter edition is not supported.
- The HX5521-C Certified Nodes cannot be deployed as a cluster on their own; one or more HX5521-C can be deployed as a cluster with two or more HX1321, HX3321, HX3521-G, HX3721, HX5521, HX7521, or HX7821 Certified Nodes (AOS 5.1.3 or later).
- VMs are not supported on the HX5521-C Certified Nodes.
Systems management
The ThinkAgile HX Certified Nodes support the following systems management
tools:
- Lenovo XClarity Controller
- Light path diagnostics
- Lenovo XClarity Administrator and XClarity Pro
- Lenovo XClarity Energy Manager
Lenovo XClarity Controller
The ThinkAgile HX Certified Nodes contain Lenovo XClarity Controller (XCC)
Enterprise, which provides advanced service-processor control, monitoring, and
alerting functions. XClarity Controller Enterprise offers the following
capabilities for the HX Certified Nodes:
- Gathering and viewing system information and inventory
- Monitoring system status and health
- Alerting and notifications
- Event logging
- Syslog alerting
- Configuring security
- Updating system firmware
- Real-time power usage monitoring
- Displaying graphics for real-time and historical power usage data and temperature
- Capping power usage
- Remotely controlling power (Power on, Power off, Restart)
The XClarity Controller provides remote server management through the
following interfaces:
- Intelligent Platform Management Interface (IPMI) Version 2.0
- Simple Network Management Protocol (SNMP) Version 3
- Common Information Model (CIM)
- Data Center Manageability Interface (DCMI) Version 1.5
- Redfish REpresentational State Transfer (REST) API
- Web browser with HTML5 support
- Command-line interface
- Virtual Operator Panel with XClarity Mobile App via the front USB port with XClarity Controller access
Virtual Operator Panel provides quick access to system status, firmware, network, health, and alert information. With proper authentication, it also allows configuring systems management and network settings and to control system power (Power on, Power off, Restart). The Virtual Operator Panel can be accessed from the XClarity Mobile App running on the Android or iOS mobile device that is connected to the front USB port with XClarity Controller access (See Components and connectors ).
Light path diagnostics
The ThinkAgile HX5521-C Certified Nodes include basic light path
diagnostics, which provides the system LEDs on the front of the certified node
(see Components and connectors ) and the LEDs near the monitored components
(for example, the DIMM error LEDs on the system board).
Lenovo XClarity Administrator and XClarity Pro
Lenovo XClarity Administrator is a centralized systems management solution
that helps administrators deliver infrastructure faster. This solution
integrates easily with Lenovo x86 servers, appliances, certified nodes, Top-
of-Rack Ethernet switches, and storage systems, providing automated agent-less
discovery, inventory, monitoring, and alerts across multiple systems. In
addition, some managed endpoints support firmware updates and configuration
management. Lenovo XClarity Administrator is an optional software component
for the ThinkAgile HX Certified Nodes which can be used to manage firmware
upgrades outside of the Nutanix Prism software.
Notes:
- Lenovo XClarity Administrator can be downloaded and used at no charge to discover and monitor HX Certified Nodes and manage firmware upgrades for them.
- An optional Lenovo XClarity Pro subscription license that can be selected in the configurator provides software support for XClarity Administrator for the duration of the selected warranty period. If
- Lenovo XClarity software support is required, the XClarity Pro option must be selected.
The XClarity Pro license can be added during the initial purchase by selecting
one of the software options listed in the following table.
Table 18. XClarity Pro selection options
Description | Feature code | Quantity (per node) |
---|---|---|
XClarity Pro | B0W3 | 1 |
Also, XClarity Pro licenses can be added after the initial deployment by
purchasing one of the software license options are listed in the following
table.
Table 19. Lenovo XClarity Pro license options
Description | Part number | Quantity (per node) |
---|---|---|
**NA, AP, Japan*** | EMEA, LA** | |
Lenovo XClarity Pro, per Managed Endpoint w/1 Yr SW S&S | 00MT201 | 00MT207 |
Lenovo XClarity Pro, per Managed Endpoint w/3 Yr SW S&S | 00MT202 | 00MT208 |
Lenovo XClarity Pro, per Managed Endpoint w/5 Yr SW S&S | 00MT203 | 00MT209 |
-
NA = North America; AP = Asia Pacific.
EMEA = Europe, Middle East, Africa; LA = Latin America.
Lenovo XClarity Administrator is available from Lenovo at no charge, and it offers the following features:**- Auto-discovery and monitoring of HX Certified Nodes
- Firmware updates and compliance enforcement
- External alerts and notifications via SNMP traps, syslog remote logging, and e-mail
- Secure connections to managed endpoints
- NIST 800-131A or FIPS 140-2 compliant cryptographic standards between the management solution and managed endpoints
- Integration into existing higher-level management systems such as cloud automation and
- orchestration tools through REST APIs, providing extensive external visibility and control over hardware resources
- An intuitive, easy-to-use GUI
- Scripting support with Windows PowerShell, providing command-line visibility and control over hardware resources
- For more information, refer to the Lenovo XClarity Administrator Product Guide: http://lenovopress.com/tips1200
Lenovo XClarity Energy Manager
Lenovo XClarity Energy Manager provides a stand-alone, web-based agent-less
power management console that provides real time data and enables customers to
observe, plan and manage power and cooling for Lenovo servers and appliances.
Using built-in intelligence, XClarity Energy Manager identifies power
consumption trends and ideal power settings, and it performs cooling analysis
so that customers can define and optimize their power-saving policies.
Lenovo XClarity Energy Manager offers the following capabilities:
- Monitors room, row, rack, and device levels in the data center
- Reports vital system information, such as power, temperature and resource utilization
- Monitors inlet temperature to locate hot spots, reducing the risk of data or device damage
- Provides finely-grained controls to limit platform power in compliance with IT policy
- Generates alerts when a user-defined threshold is reached
Lenovo XClarity Energy Manager license is included in the XClarity Controller
Enterprise upgrade. For more information, refer to the Lenovo XClarity Energy
Manager web page: http://datacentersupport.lenovo.com/us/en/solutions/lnvo-
lxem
Physical specifications
The ThinkAgile HX5521-C Certified Nodes have the following dimensions and
weight (approximate):
- Height: 87 mm (3.4 in.)
- Width: 445 mm (17.5 in.)
- Depth: 720 mm (28.3 in.)
- Weight (maximum): 32 kg (70.5 lb)
Operating environment
The ThinkAgile HX Certified Nodes comply with ASHRAE class A2 specifications. The node performance might be impacted when the operating temperature is outside the ASHRAE A2 specifications. Depending on the hardware configuration, some HX5521-C Certified Nodes comply with ASHRAE class A3 and class A4 specifications. To comply with ASHRAE class A3 and class A4 specifications, the nodes must meet the following hardware configuration requirement: Intel Xeon Gold 6126 processors not installed. The ThinkAgile HX Certified Nodes are supported in the following environment:
-
Air temperature:
-
Operating:
ASHRAE Class A4: 5 °C – 45 °C (41 °F – 113 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 125-m (410-ft) increase in altitude -
ASHRAE Class A3: 5 °C – 40 °C (41 °F – 104 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 175-m (574-ft) increase in altitude
-
ASHRAE Class A2: 10 °C – 35 °C (50 °F – 95 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 300-m (984-ft) increase in altitude
Non-operating: 5 °C – 45 °C (41 °F – 113 °F)
Storage: -40 °C – +60 °C (-40 °F – 140 °F)
Maximum altitude: 3,050 m (10,000 ft)
Maximum altitude: 3,050 m (10,000 ft) Humidity: -
Operating:
ASHRAE Class A4: 8% – 90% (non-condensing); maximum dew point: 24 °C (75 °F)
ASHRAE Class A3: 8% – 85% (non-condensing); maximum dew point: 24 °C (75 °F)
ASHRAE Class A2: 8% – 80% (non-condensing); maximum dew point: 21 °C (70 °F) Storage: 8% – 90% (non-condensing) -
Electrical:
100 – 127 (nominal) V AC; 50 Hz / 60 Hz
200 – 240 (nominal) V AC; 50 Hz / 60 Hz
180 – 300 V DC (supported in China only) -
Acoustics (maximum configuration, operating): 6.2 bels Vibration:
Operating: 0.21 G rms at 5 Hz to 500 Hz for 15 minutes across 3 axes
Non-operating: 1.04 G rms at 2 Hz to 200 Hz for 15 minutes across 6 surfaces Shock: -
Operating: 15 G for 3 milliseconds in each direction (positive and negative X, Y, and Z axes) Non-operating:
12 kg – 22 kg: 50 G for 152 in./sec velocity change across 6 surfaces
23 kg – 31 kg: 35 G for 152 in./sec velocity change across 6 surfaces
The following table lists the maximum system power load, rated inlet current, and system heat output based on the power supply and source voltage. Table 20. Rated system power, inlet current, and system heat output
Power supply| Source voltage| Maximum power load per system (two
power supplies)| Rated current per inlet| System heat output
---|---|---|---|---
550 W Platinum| 100 – 127 V AC| 722 W| 6.2 A| 2463 BTU/hour
200 – 240 V AC| 704 W| 3 A| 2402 BTU/hour
180 – 300 V DC| 702 W| 2.5 A| 2395 BTU/hour
Regulatory compliance
The ThinkAgile HX Certified Nodes conform to the following regulations:
- United States FCC Part 15, Class A
- Canada ICES-003/NMB-03, Class A
- UL/CSA 60950-1
- Mexico NOM-019
- Argentina IEC60950-1
- Japan VCCI, Class A
- Australia/New Zealand AS/NZS CISPR 22, Class A
- China CCC GB4943.1, GB9254 Class A, GB17625.1
- Taiwan BSMI CNS13438, Class A; CNS14336-1
- Korea KN22, Class A; KN24
- Russia/GOST ME01; IEC-60950-1; GOST R 51318.22, 51318.24, 51317.3.2, and 51317.3.3
- IEC 60950-1 (CB Certificate and CB Test Report)
- Europe CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, EN61000-3-3)
- CISPR 22, Class A
- Germany TUV-GS (EN60950-1/IEC60950-1, EK1-ITB2000)
- Reduction of Hazardous Substances (ROHS)
- Energy Star 2.1
Warranty and support
The ThinkAgile HX Certified Nodes can be configured with a one- (PRC only),
three-, four, or five-year hardware warranty and various levels of service
coverage with a well-defined scope of services, including service hours,
response time, term of service, and service agreement terms and conditions.
The base warranty provides 9×5 Next Business Day response with parts
delivered. Lenovo’s additional support services provide a sophisticated,
unified support structure for a customer’s data center, with an experience
consistently ranked number one in customer satisfaction worldwide. The
following Lenovo support services are available for selection:
-
Warranty service level upgrades (Preconfigured Support) are available to meet the on-site response time targets that match the criticality of the customer’s systems: 1 (PRC only), 3, 4, or 5 years of service coverage. 1-year or 2-year post-warranty extensions. Foundation Service: 9×5 service coverage with next business day onsite response, with optional YourDrive YourData. Essential Service: 24×7 service coverage with a 4-hour onsite response or 24-hour committed repair (available only in select regions), bundled with YourDrive YourData. Advanced Service: 24×7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select regions), bundled with YourDrive YourData. Managed Services Lenovo.
-
Managed Services
provide continuous 24×7 remote monitoring (plus 24×7 call center availability) and proactive management of a customer’s data center using state-of-the-art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals. Quarterly reviews check error logs, verify firmware and operating system device driver levels, and software as needed. Lenovo will also maintain records of the latest patches, critical updates, and firmware levels, to ensure customers’ systems are providing business value through optimized performance. -
Technical Account Management
(TAM) A Lenovo Technical Account Manager helps customers optimize the operations of their data centers based on a deep understanding of customers’ business. Customers gain direct access to a Lenovo TAM, who serves as their single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. Also, a TAM helps proactively make service recommendations and manage service relationships with Lenovo to make certain that customers’ needs are met. -
Enterprise Software Support
Lenovo Enterprise Software Support is an additional support service that provides customers with software support on Microsoft, Red Hat, SUSE, and VMWare applications and systems. Around-the-clock availability for critical problems plus unlimited calls and incidents helps customers address challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic questions, address product compatibility and interoperability issues, isolate causes of problems, report defects to software vendors, and more. -
YourDrive YourData
Lenovo’s YourDrive YourData service is a multi-drive retention offering that ensures that customers’ data is always under their control, regardless of the number of drives that are installed in their Lenovo server. In the unlikely event of a drive failure, customers retain possession of their drive while Lenovo replaces the failed drive part. Customer’s data stays safely on customer premises, in their hands. The YourDrive YourData service can be purchased in convenient bundles with Foundation, Essential, or Advanced services. Health Check Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that customer systems and business are always running at their best. -
Health Check supports
Lenovo-branded server, storage, and networking devices, as well as select Lenovosupported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.
Some regions might have different warranty terms and conditions than the standard warranty. This is due to local business practices or laws in the specific region. Local service teams can assist in explaining region-specific terms when needed. Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty. If warranty terms and conditions include onsite labor for the repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for the replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty. If warranty terms include a parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at the customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts. Lenovo support services are region-specific. Not all support services are available in every region. For information about Lenovo support services that are available in a specific region, refer to the following resources:
- Service part numbers in Data Center Solution Configurator (DCSC): http://dcsc.lenovo.com/#/services
- Lenovo Services Availability Locator https://lenovolocator.com/
For service definitions, region-specific details, and service limitations,
refer to the following documents:
Lenovo Statement of Limited Warranty for Infrastructure Solutions Group (ISG)
Servers and System Storage
http://pcsupport.lenovo.com/us/en/solutions/ht503310
Lenovo Data Center Services Agreement
http://support.lenovo.com/us/en/solutions/ht116628
Deployment services
The following optional Lenovo Professional Services are available for the
ThinkAgile HX Certified Nodes to get customers up and running quickly:
-
Basic Hardware Installation Services
Unpacking and inspecting the systems
Installing options and mounting the systems in a rack cabinet
Connecting the systems to electrical power and network
Checking and updating the firmware to the latest levels
Verifying operations
Disposal of the packaging materials (within the customer site) -
Nutanix deployment services – Base (per node)
Conducting remote preparation and planning
Verifying firmware versions and performing firmware updates, if needed
Installing and configuring hypervisor and Nutanix controller VM
Creating Nutanix cluster
Configuring storage
Configuring administrative features
Nutanix deployment services – Advanced (per cluster) -
Configuring Nutanix container and Acropolis (AHV) cluster (AHV-based environments)
Transferring knowledge -
Nutanix deployment services – Advanced with XClarity (per cluster)
Nutanix deployment services – Advanced
Installing Lenovo XClarity
Installing system updates
For more information, refer to the Data Center Deployment Services web page:
http://www.lenovo.com/us/en/data-center/services/deployment
Related publications and links
For more information, see these resources:
- Lenovo ThinkAgile HX Series http://www3.lenovo.com/us/en/p/WMD00000326
- Lenovo Data Center Solution Configurator (DCSC):http://dcsc.lenovo.com
- Nutanix documentation http://portal.nutanix.com/#/page/docs
- Lenovo ThinkAgile HX Series Best Recipes http://datacentersupport.lenovo.com/us/en/solutions/ht505413
- Lenovo Data Center Support http://datacentersupport.lenovo.com
Related product families
Product families related to this document are the followingThinkAgile HX
Series for Nutanix
- Nutanix Alliance
- Hyperconverged Infrastructure
- Hyperconverged Infrastructure
Notices
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead. However, it is the
user’s responsibility to evaluate and verify the operation of any other
product, program, or service. Lenovo may have patents or pending patent
applications covering the subject matter described in this document. The
furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION ”AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you. This
information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice. The products described in this
document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The
information contained in this document does not affect or change Lenovo
product specifications or warranties.
Nothing in this document shall operate as an express or implied license or
indemnity under the intellectual property rights of Lenovo or third parties.
All information contained in this document was obtained in specific
environments and is presented as an illustration. The result obtained in other
operating environments may vary. Lenovo may use or distribute any of the
information you supply in any way it believes appropriate without incurring
any obligation to you. Any references in this publication to non-Lenovo Web
sites are provided for convenience only and do not in any manner serve as an
endorsement of those Web sites.
The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk. Any performance data
contained herein was determined in a controlled environment. Therefore, the
result obtained in other operating environments may vary significantly. Some
measurements may have been made on development-level systems and there is no
guarantee that these measurements will be the same on generally available
systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify
the applicable data for their specific environment.
© Copyright Lenovo 2022. All rights reserved.
This document, LP1019, was created or updated on April 14, 2020.Send us
your comments in one of the following ways:
- Use the online Contact us review form found at: https://lenovopress.lenovo.com/LP1019
- Send your comments in an e-mail to: comments@lenovopress.com
This document is available online at https://lenovopress.lenovo.com/LP1019.
Trademarks
Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo
in the United States, other countries, or both. A current list of Lenovo
trademarks is available n the Web at
https://www.lenovo.com/us/en/legal/copytrade/.
The following terms are trademarks of Lenovo in the United States, other
countries, or both:
Lenovo®
Lenovo Services
ThinkAgile®
ThinkSystem®
TruDDR4
XClarity®
The following terms are trademarks of other companies:
Intel® and Xeon® are trademarks of Intel Corporation or its subsidiaries.
Microsoft®, PowerShell, Windows PowerShell®, and Windows® are trademarks of
Microsoft Corporation in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.
References
- Home - Data Center Support - Lenovo Support US
- ThinkAgile HX - Best Recipes - Lenovo Support US
- Lenovo XClarity Energy Manager (LXEM) - Lenovo Support US
- DCSC - Data Center Solution Configurator
- DCSC - Data Center Solution Configurator
- ThinkAgile HX Series for Nutanix > Lenovo Press
- Lenovo XClarity Administrator Product Guide > Lenovo Press
- Lenovo Statement of Limited Warranty for Data Center Group (DCG) Servers, System Storage and Networking - Lenovo Support US
- Nutanix Support & Insights
- Nutanix Sizer
- Lenovo Infrastructure Solutions Group Services Agreement - Lenovo Support US
- As-a-Service | Lenovo US
- Lenovo ThinkAgile HX Series | Software Defined Infrastructure | Lenovo US
- Services Availability Locator
- Lenovo ThinkAgile HX5521-C Certified Node (Xeon SP Gen 1) Product Guide (withdrawn product) > Lenovo Press
- Hyperconverged Infrastructure > Lenovo Press
- ThinkAgile HX Series for Nutanix > Lenovo Press
- Nutanix Alliance > Lenovo Press
- Hyperconverged Infrastructure > Lenovo Press
- Copyright and Trademark Information | Lenovo US | Lenovo US
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>