PHILIPS Dreammapper Data Card Uploader Software User Guide
- June 3, 2024
- Philips
Table of Contents
PHILIPS Dreammapper Data Card Uploader Software
Instructions
This guide is for patients without an Android or Apple IOS mobile device.
REQUIRED:
- MAC or Windows computer / laptop with compatible SD Memory card slot
- SD Memory card from your DreamStation sleep machine
In June 2021, after discovering a potential health risk related to the foam in certain CPAP, BiPAP and Mechanical Ventilator devices, Philips issued a voluntary Field Safety Notice (outside U.S.) / voluntary recall notification (U.S. only). As part of our remediation process, patients whose affected device is not equipped with a wireless modem must transmit their device settings following the steps outlined below. Once this operation is complete, we will be able to set the proper prescription on your replacement device.
Instructions: DreamMapper Data Card Uploader
Website Setup for Existing DreamMapper Accounts
Please visit https://www.mydreammapper.com.
Please login to your existing account (if applicable) or register for a new
account if you do not have an existing account.
If registering for a new account, you must use the email address we contacted
you on.
Website Setup
- Click “Settings” at the top of the page
- Click “Data Connection”
- Under “Desktop Application” select the appropriate installer (MAC or Windows) and installation will begin
DreamMapper Data Card Uploader
- Open the downloaded file and follow the installation instructions to install the Data Card Uploader
- When the installation is complete, the DreamMapper Data Card Uploader screen will appear asking you to insert your SD memory card
- Remove the SD Card from the sleep machine and insert the SD memory card into the SD card slot on your computer or laptop
- The Data Card Uploader screen will then ask for your DreamMapper username and password (same information used on the website)
Data Transfer
The Data Card Uploader will transfer your therapy results to the DreamMapper website and will show a “Processing Completed” message when finished. Your DreamMapper therapy results will be available on the https://www.mydreammaper.com website immediately for viewing. If you just registered for a new DreamMapper account, therapy results will not be viewable on the website.
Completion
Thank you for completing the above steps! We will now be able to set the proper prescription for your replacement sleep machine.
Complete DreamMapper instructions for use can be found in the application
undèr the Help-FAQ tab.
You may also contact DreamMapper Support at
844-240-1649.
For more information regarding the voluntary recall process, please visit:
philips.com/src-recall-process
© 2022 Koninklijke Philips N.V. All rights reserved.
www.philips.com
References
- Understanding the recall process | Philips Healthcare
- Philips - United States | Philips
- mydreammaper.com
- Log In - Philips Respironics DreamMapper