VOLLRATH 72017 Cayenne Heat N Serve Round Countertop Instruction Manual

: June 1, 2024
: VOLLRATH

Table of Contents

VOLLRATH 72017 Cayenne Heat N Serve Round Countertop
Specifications
Product Usage Instructions
FAQ
SAFETY PRECAUTIONS
FEATURES AND CONTROLS
OPERATION
CLEANING
TROUBLESHOOTING
WARRANTY
CONTACT
Read User Manual Online (PDF format)
Download This Manual (PDF format)

VOLLRATH 72017 Cayenne Heat N Serve Round Countertop

Specifications

Model: HS-7 (72017, 72517, 72018, 72518)
Capacity: 7 Qt.
Plug Type: 5-15P Schuko

Product Usage Instructions

Read and understand all safety precautions in the manual.
Keep the water level at or below the required level to avoid electrical hazards.
Avoid touching hot surfaces while the equipment is in operation.

FAQ

Q: Can I use this equipment to cook raw food?
A: No, this equipment is designed for rethermalizing and holding pre-cooked food, not for cooking raw food.
Q: What should I do if the low water indicator light comes on?
A: When the low water indicator light illuminates, add water to the well to prevent damage to the equipment.

Cayenne® Heat ’N Serve Round Countertop Rethermalizers

Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this packaging to ship the equipment if repairs are needed.

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand their meaning.
This manual contains safety precautions which are explained below. Please read carefully.

WARNING

Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.

CAUTION

Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.

NOTICE: Notice is used to note information that is important but not hazard-related.

To reduce the risk of injury or damage to the equipment

Use only grounded electrical outlets that match the rating on the nameplate.
Use equipment in a flat, level position.
Do not use an extension cord with this equipment.
Do not plug this equipment into a power strip or multi-outlet power cord.
Turn off, unplug and let the equipment cool before cleaning or moving.
Unplug equipment when not in use.
Do not operate without water.
Do not spray controls or outside of equipment with liquids or cleaning agents.
Keep equipment and power cords away from open flames, electric burners or excessive heat.
Do not operate unattended.
Do not operate equipment in public areas and/or around children.
Do not operate if equipment has been damaged or is malfunctioning in any way.

FUNCTION AND PURPOSE

This equipment is intended to rethermalize containers of refrigerated, previously cooked food and hold containers of hot food at safe serving temperatures. It is not intended or designed to cook raw food products. It is not intended for household, industrial or laboratory use.

VOLLRATH-72017-Cayenne-Heat-N-Serve-Round-Countertop-
FIG-1

Item No.	Model	Description	Plug
72017

HS-7

| 7 Qt. Rethermalizer| 5-15P
72517| Schuko
72018| 7 Qt. Rethermalizer Package,

with inset, hinged Kool-Touch® cover

| 5-15P
72518| Schuko
72021|

HS-11

| 11 Qt. Rethermalizer| 5-15P
72521| Schuko
72009| 11 Qt. Rethermalizer Package,

with inset, hinged Kool-Touch® cover

| 5-15P
72522| Schuko

FEATURES AND CONTROLS

72017, 72018, 72021, 72009

OPERATION

****	WARNING

Electrical Shock Hazard

Keep the water level at or below the required level. If the level is too high, water may overflow when the food container is inserted. The overflow could enter the electrical compartment and cause a short circuit or electric shock.

****	CAUTION

Burn Hazard

Do not touch hot food, liquid or heating surfaces while the equipment is heating or operating.

NOTICE: Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140 ºF (60 ºC) to help prevent bacteria growth. Maintain correct water level and temperature setting. Periodically remove the food container and check the water level. Add water if needed.
NOTICE: Do not add cold food to rethermalizing or hot food.
NOTICE: Do not operate without water.
NOTICE: The equipment may be damaged if incorrect power is supplied to the equipment.

Plug the equipment into a properly grounded outlet that matches the voltage rating on the nameplate.

Rethermalize Cooked, Chilled Food

Fill the well with clean fresh water to the water fill level mark. Do not overfill.
Preheat the water by covering the well with covers or an empty food pan. Set the heat control to the maximum heat setting. Preheat for 15 minutes.
Place a covered inset of chilled food into the equipment.
NOTICE: To reach the required safe food temperature as quickly as possible, do not add water or remove food pans during the rethermalization process.
During the rethermalization process, monitor food temperatures closely for food safety.
Reduce the heat setting to a level that will maintain a safe holding temperature and maintain food quality.
Maintain the water level at or near the water level mark. Vollrath recommends periodically (approximately 2 hours) removing the container of food and checking the water level. Add hot water if needed.

Hold Cooked, Hot Food

Preheat the water by covering the well with covers or empty food pan. Set the heat control to the maximum heat setting. Preheat for 15 minutes.
Place an inset of hot, above 140 °F (60 °C), food into preheated equipment.
Reduce the heat setting to a level that will maintain a safe holding temperature and maintain food quality.
Maintain the water level at or near the water level mark. Vollrath recommends periodically removing the container of food and checking the water level. Add hot water if needed.

CLEANING

****	WARNING

Electrical Shock Hazard

Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.

****	CAUTION

Burn Hazard

Allow equipment to cool before moving or cleaning.

NOTICE: Do not use caustic cleaning chemicals, steel wool or commercial lime removal products to clean the equipment.
NOTICE: Do not immerse the cord, plug or equipment in water or any other liquid.
NOTICE: Do not use abrasive materials, scratching cleansers or scouring pads to clean the equipment. These can damage the finish.

Turn off the equipment.
Unplug the equipment.
When removing hot food containers from the unit use gloves, mitts or pot holders to protect hands.
Allow the water and equipment to cool completely.
Empty the water.
Use a damp cloth or sponge dipped in soapy water to clean the inside of the well and the outside of the equipment.
Thoroughly rinse equipment with water after cleaning.

TROUBLESHOOTING

Problem| Might be Caused By| Course of Action
---|---|---
The low water light illuminates| The water level in the well is low| Add hot water to the well.
There might be a problem with the pilot light.| Contact Vollrath Technical Services.
The equipment does not heat.| Heating element malfunction.| Replace the heating element.
Thermostat control malfunction.| Replace thermostat control.
The equipment does not get hot enough.| Too much water in the well.| Reduce the water amount to the correct level.

SERVICE AND REPAIR

Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

WARRANTY

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.