Carrier 42QAG020N8 Inverter Reverse Cycle Split Air Conditioner Owner’s Manual
- June 1, 2024
- Carrier
Table of Contents
- Carrier 42QAG020N8 Inverter Reverse Cycle Split Air Conditioner
- Product Information
- Product Usage Instructions
- Troubleshooting
- Installation:
- FAQ
- Safety Precautions
- WARNINGS FOR PRODUCT USE
- Unit Specifications and Features
- Indoor Unit Installation
- DOUBLE-CHECK PIPE CONNECTIONS
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Carrier 42QAG020N8 Inverter Reverse Cycle Split Air Conditioner
Product Information
Specifications:
- Models Available: 42QAG020N8/38QAG020N8, 42QAG026N8/38QAG026N8, 42QAG035N8/38QAG035N8, 42QAG050N8/38QAG050N8, 42QAG060N8/38QAG060N8, 42QAG070N8/38QAG070N8, 42QAG080N8/38QAG080N8
- Unit Type: Wall-mounted Air Conditioner
- Important Note: Read the manual and safety instructions carefully before installation or operation
Product Usage Instructions
Safety Precautions:
Read the safety precautions before operation and installation. Incorrect
installation can cause serious damage or injury. Follow the WARNING and
CAUTION symbols for potential risks.
Unit Specifications and Features:
Refer to the Owner’s Manual for detailed technical data, applicable models,
and manufacturer information. Save the manual for future reference.
Care and Maintenance:
Regular maintenance is essential for optimal performance. Clean filters,
check for leaks, and ensure proper airflow for efficient cooling.
Troubleshooting
Refer to the troubleshooting section for common issues and solutions. Contact customer support if problems persist.
Installation:
- Accessories: Check for all included accessories before installation.
- Indoor Unit Installation: Follow the step-by-step instructions provided in the manual for indoor unit installation.
- Outdoor Unit Installation: Properly install the outdoor unit following the guidelines to ensure efficient operation.
- Refrigerant Piping Connection: Connect refrigerant pipes securely to prevent leaks.
- Air Evacuation: Follow evacuation instructions carefully to remove air from the system.
- Electrical and Gas Leak Checks: Perform checks to ensure safe operation.
- Test Run: After installation, perform a test run to verify proper functioning.
- Packing and Unpacking: Follow instructions for safe packing and unpacking of the unit.
FAQ
Q: Can children use the air conditioner?
A: Children aged 8 years and above can use the appliance under supervision.
Ensure they understand the safety hazards involved.
WALL MOUNTED AIR CONDITIONER OWNER’S AND INSTALLATION MANUAL
MODEL
42QAG020N8/38QAG020N8 42QAG026N8/38QAG026N8 42QAG035N8/38QAG035N8
42QAG050N8/38QAG050N8 42QAG060N8/38QAG060N8 42QAG070N8/38QAG070N8
42QAG080N8/38QAG080N8
IMPO RTANT NOTE: Read this manual and SAFETY MANUAL(if any) carefully before
installing or operating your new air conditioning unit. Make sure to save this
manual for future refe rence. Please check the applicable models, technical
data, F-GAS(if any) and manufacturer information from the “Owner’s Manual –
Product Fiche ” in the packaging of the outdoor unit (European Union products
only) or in the packaging of the indoor unit (model dependent)
Safety Precautions
Read Safety Precautions Before Operation and Installation
Incorrect installation due to ignoring instructions can cause serious damage
or injury. The seriousness of potential damage or injuries is classified as
either a WARNING or CAUTION.
WARNING
This symbol indicates the possibility of personnel injury or loss of life.
CAUTION
This symbol indicates the possibility of property damage or serious
consequences.
WARNING
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision European Union countries
.
This appliance is not intended for use by persons(including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
WARNINGS FOR PRODUCT USE
· If an abnormal situation arises (like a burning smell), immediately turn off
the unit and disconnect the power. Call your dealer for instructions to avoid
electric shock, fire or injury.
· Do not insert fingers, rods or other objects into the air inlet or outlet.
This may cause injury, since the fan may be rotating at high speeds.
· Do not use flammable sprays such as hair spray, lacquer or paint near the
unit. This may cause fire or combustion.
· Do not operate the air conditioner in places near or around combustible
gases. Emitted gas may collect around the unit and cause explosion.
· Do not operate your air conditioner in a wet room such as a bathroom or
laundry room. Too much exposure to water can cause electrical components to
short circuit.
· Do not expose your body directly to cool air for a prolonged period of time.
· Do not allow children to play with the air conditioner. Children must be
supervised around the unit at all times.
· If the air conditioner is used together with burners or other heating
devices, thoroughly ventilate the room to avoid oxygen deficiency.
· In certain functional environments, such as kitchens, server rooms, etc.,
the use of specially designed air-conditioning units is highly recommended.
CLEANING AND MAINTENANCE WARNINGS
· Turn off the device and disconnect the power before cleaning. Failure to do
so can cause electrical shock.
· Do not clean the air conditioner with excessive amounts of water.
· Do not clean the air conditioner with combustible cleaning agents.
Combustible cleaning agents can cause fire or deformation.
Page 3
Safety Precautions
CAUTION
· Turn off the air conditioner and disconnect the power if you are not going
to use it for a long time. · Turn off and unplug the unit during storms. ·
Make sure that water condensation can drain unhindered from the unit. · Do not
operate the air conditioner with wet hands. This may cause electric shock. ·
Do not use device for any other purpose than its intended use. · Do not climb
onto or place objects on top of the outdoor unit. · Do not allow the air
conditioner to operate for long periods of time with doors or windows open,
or if the humidity is very high.
ELECTRICAL WARNINGS
· Only use the specified power cord. If the power cord is damaged, it must be
replaced by the manufacturer, its service agent or similarly qualified persons
in order to avoid a hazard.
· Keep power plug clean. Remove any dust or grime that accumulates on or
around the plug. Dirty plugs can cause fire or electric shock.
· Do not pull power cord to unplug unit. Hold the plug firmly and pull it from
the outlet. Pulling directly on the cord can damage it, which can lead to fire
or electric shock.
· Do not modify the length of the power supply cord or use an extension cord
to power the unit. · Do not share the electrical outlet with other appliances.
Improper or insufficient power supply
can cause fire or electrical shock. · The product must be properly grounded at
the time of installation, or electrical shock may occur. · For all electrical
work, follow all local and national wiring standards, regulations, and the
Installation Manual. Connect cables tightly, and clamp them securely to
prevent external forces from damaging the terminal. Improper electrical
connections can overheat and cause fire, and may also cause shock. All
electrical connections must be made according to the Electrical Connection
Diagram located on the panels of the indoor and outdoor units. · All wiring
must be properly arranged to ensure that the control board cover can close
properly. If the control board cover is not closed properly, it can lead to
corrosion and cause the connection points on the terminal to heat up, catch
fire, or cause electrical shock. · If connecting power to fixed wiring, an
all-pole disconnection device which has at least 3mm clearances in all poles,
and have a leakage current that may exceed 10mA, the residual current
device(RCD) having a rated residual operating current not exceeding 30mA, and
disconnection must be incorporated in the fixed wiring in accordance with the
wiring rules.
TAKE NOTE OF FUSE SPECIFICATIONS
The air conditioner’s circuit board (PCB) is designed with a fuse to provide
overcurrent protection. The specifications of the fuse are printed on the
circuit board ,such as : T3.15AL/250VAC, T5AL/250VAC, T3.15A/250VAC,
T5A/250VAC, T20A/250VAC, T30A/250VAC,etc. NOTE: For the units using R32 or
R290 refrigerant , only the blast-proof ceramic fuse can be used.
UV-C lamp(Applicable to the unit contains an UV-C lamp only)
This appliance contains a UV-C lamp. Read the maintenance instructions before
opening the appliance. 1. Do not operate UV-C lamps outside of the appliance.
2. Appliances that are obviously damaged must not be operated. 3. Unintended
use of the appliance or damage to the housing may result in the escape of
dangerous UV-C
radiation. UV-C radiation may, even in small doses, cause harm to the eyes and
skin.
Page 4
Safety Precautions
4. Before opening doors and access panels bearing the ULTRAVIOLET RADIATION
hazard symbol for the conducting USER MAINTENANCE, it is recommended to
disconnect the power.
5. The UV-C lamp can not be cleaned, repaired and replaced. 6. UV-C BARRIERS
bearing the ULTRAVIOLET RADIATION hazard symbol should not be removed.
WARNING This appliance contains an UV emitter. Do not stare at the light
source.
WARNINGS FOR PRODUCT INSTALLATION
1. Installation must be performed by an authorized dealer or specialist.
Defective installation can cause water leakage, electrical shock, or fire.
2. Installation must be performed according to the installation instructions.
Improper installation can cause water leakage, electrical shock, or fire. In
North America,installation must be performed in accordance with the
requirement of NEC and CEC by authorized personnel only.)
3. Contact an authorized service technician for repair or maintenance of this
unit. This appliance shall be installed in accordance with national wiring
regulations.
4. Only use the included accessories, parts, and specified parts for
installation. Using non-standard parts can cause water leakage, electrical
shock, fire, and can cause the unit to fail.
5. Install the unit in a firm location that can support the unit’s weight. If
the chosen location cannot support the unit’s weight, or the installation is
not done properly, the unit may drop and cause serious injury and damage.
6. Install drainage piping according to the instructions in this manual.
Improper drainage may cause water damage to your home and property.
7. For units that have an auxiliary electric heater, do not install the unit
within 1 meter (3 feet) of any combustible materials.
8. Do not install the unit in a location that may be exposed to combustible
gas leaks. If combustible gas accumulates around the unit, it may cause fire.
9. Do not turn on the power until all work has been completed. 10.When moving
or relocating the air conditioner, consult experienced service technicians for
disconnection and reinstallation of the unit. 11.How to install the appliance
to its support, please read the information for details in “indoor unit
installation” and “outdoor unit installation” sections .
Note about Fluorinated Gasses(Not applicable to the unit using R290
Refrigerant)
1. This air-conditioning unit contains fluorinated greenhouse gasses. For
specific information on the type of gas and the amount, please refer to the
relevant label on the unit itself or the “Owner’s Manual – Product Fiche ” in
the packaging of the outdoor unit. (European Union products only).
2. Installation, service, maintenance and repair of this unit must be
performed by a certified technician.
3. Product uninstallation and recycling must be performed by a certified
technician. 4. For equipment that contains fluorinated greenhouse gases in
quantities of 5 tonnes of CO2
equivalent or more, but of less than 50 tonnes of CO2 equivalent, If the
system has a leakdetection system installed, it must be checked for leaks at
least every 24 months. 5. When the unit is checked for leaks, proper record-
keeping of all checks is strongly recommended.
Page 5
Safety Precautions
WARNING for Using R32/R290 Refrigerant
When flammable refrigerant are employed, appliance shall be stored in a well
-ventilated area where the room size corresponds to the room area as specifiec
for operation. For R32 frigerant models: Appliance shall be installed,
operated and stored in a room with a floor area larger than 4m 2. For R290
refrigerant models, appliance shall be installed, operated and stored in a
room with a floor area larger than: <=2.6kW units: 17.33m2 >2.6kW and <=3.5kW
units: 25.4m 2 >3.5kW and <=5.2kW units: 34.67m 2 >5.3kW and <=7.1kW units:
47.33m 2 Reusable mechanical connectors and flared joints are not allowed
indoors. (EN Standard Requirements). Mechanical connectors used indoors shall
have a rate of not more than 3g/year at 25% of the maximum allowable pressure.
When mechanical connectors are reused indoors, sealing parts shall be renewed.
When flared joints are reused indoors, the flare part shall be re-fabricated.
(UL Standard Requirements) When mechanical connectors are reused indoors,
sealing parts shall be renewed. When flared joints are reused indoors, the
flare part shall be re-fabricated. (IEC Standard Requirements) Mechanical
connectors used indoors shall comply with ISO 14903.
European Disposal Guidelines
This marking shown on the product or its literature, indicates that waste
electrical and eletrical equipment should not be mixed with general household
waste.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
This appliance contains refrigerant and other potentially hazardous materials.
When disposing of this appliance, the law requires special collection and
treatment. Do not dispose of this product as household waste or unsorted
municipal waste. When disposing of this appliance, you have the following
options:
· Dispose of the appliance at designated municipal electronic waste collection
facility. · When buying a new appliance, the retailer will take back the old
appliance free of charge. · The manufacturer will take back the old appliance
free of charge. · Sell the appliance to certified scrap metal dealers.
Special notice Disposing of this appliance in the forest or other natural
surroundings endangers your health and is bad for the environment. Hazardous
substances may leak into the ground water and enter the food chain.
Page 6
Unit Specifications and Features
Unit Specifications and Features
Indoor unit display
NOTE: Different models have different front panels and display windows. Not
all the display codes describing below are available for the air conditioner
you purchased. Please check the indoor display window of the unit you
purchased.
Illustrations in this manual are for explanatory purposes. The actual shape of
your indoor unit may be slightly different. The actual shape shall prevail.
Front Panel Power Cable (Some Units )
Louver
Remote Control Remote Control Holder (Some Units)
Functional Filter (On Back of Main Filter – Some Units)
Display window
fresh defrost run timer
(A)
(B)
” fresh ” when Fresh and UV-C lamp(if any)feature is activated(some units)
“defrost” when defrost feature is activated.
” run ” when the unit is on.
” timer ” when TIMER is set. ” ” when Wireless Control feature is activated(some units)
Display Code Meanings
” ” Displays temperature, operation feature and error codes:
” ” for 3 seconds when: · TIMER ON is set (if the unit is OFF, ” ” remains on when TIMER ON is set ) · FRESH, UV-C lamp, SWING, TURBO, ECO,or SILENCE feature is turned on
” ” for 3 seconds when: · TIMER OFF is set · FRESH, UV-C lamp, SWING, TURBO,
ECO,or SILENCE feature is turned off
” ” when defrosting(cooling & heating units only)
” ” when 8 C heating feature is turned on(some units)
”
” when Active Clean feature is turned on(For Inverter split type)
when unit is self-cleaning(For Fixed-speed type)
Page 7
Unit Specifications and Features
Operating temperature
When your air conditioner is used outside of the following temperature ranges,
certain safety protection features may activate and cause the unit to disable.
Inverter Split Type
COOL mode
Room Temperature
16°C – 32°C (60°F – 90°F)
HEAT mode
0°C – 30°C (32°F – 86°F)
DRY mode
10°C – 32°C (50°F – 90°F)
0°C – 50°C (32°F – 122°F)
Outdoor Temperature
-15°C – 50°C (5°F – 122°F)
(For models with low temp. cooling systems.)
-15°C – 24°C (5°F – 75°F)
0°C – 50°C (32°F – 122°F)
FOR OUTDOOR UNITS WITH AUXILIARY ELECTRIC HEATER
When outside temperature is below 0°C (32°F ), we strongly recommend keeping
the unit plugged in at all time to ensure smooth ongoing performance.
0°C – 52°C (32°F – 126°F)
(For special tropical models)
0°C – 52°C (32°F – 126°F)
(For special tropical models)
Fixed-speed Type
COOL mode
Room Temperature
16°C-32°C (60°F-90°F)
18°C-43°C (64°F-109°F)
Outdoor Temperature
-7°C-43°C (19°F-109°F) (For models with low-temp cooling systems)
18°C-52°C (64°F-126°F)
(For special tropical models)
HEAT mode 0°C-30°C (32°F-86°F)
-7°C-24°C (19°F-75°F)
DRY mode
10°C-32°C (50°F-90°F) 11°C-43°C (52°F-109°F) 18°C-43°C (64°F-109°F) 18°C-52°C
(64°F-126°F) (For special tropical models)
NOTE: Room relative humidity less than 80%. If the air conditioner operates in excess of this figure, the surface of the air conditioner may attract condensation. Please sets the vertical air flow louver to its maximum angle (vertically to the floor), and set HIGH fan mode.
To further optimize the performance of your unit, do the following: · Keep doors and windows closed. · Limit energy usage by using TIMER ON and TIMER OFF functions. · Do not block air inlets or outlets. · Regularly inspect and clean air filters.
Page 8
Unit Specifications and Features
A guide on using the infrared remote is not included in this literature
package. Not all the functions are available for the air conditioner, please
check the indoor display and remote control of the unit you purchased.
Other Features
· Breeze Away (some units) This feature avoids direct air flow blowing on the
body and make you feel indulging in silky coolness.
· Refrigerant Leakage Detection (some units)
· Auto-Restart(some units) If the unit loses power, it will automatically
restart with the prior settings once power has
been restored.
The indoor unit will automatically display “EL0C”or flash LEDS (model
dependent )
when it detects refrigerant leakage.
· Anti-mildew (some units) When turning off the unit from COOL, AUTO (COOL), or DRY modes, the air conditioner will continue operate at very low power to dry up condensed water and prevent mildew growth.
· Sleep Operation The SLEEP function is used to decrease energy use while you sleep (and don’t need the same temperature settings to stay comfortable). This function can only
· Wireless Control (some units) Wireless control allows you to control your
air conditioner using your mobile phone and a wireless connection. For the USB
device access, replacement, maintenance operations must be carried out by
professional staff.
· Louver Angle Memory(some units) When turning on your unit, the louver will
automatically resume its former angle.
· Active Clean function(some units) — The Active Clean Technology washes away
dust when it adheres to the heat exchanger by automatically freezing and then
rapidly thawing the frost. A “pi-pi” sound will be heard.
be activated via remote control. And the Sleep function is not available in
FAN or DRY mode.
Press the SLEEP button when you are ready to go to sleep. When in COOL mode,
the unit will increase the temperature by 1°C (2°F) after 1 hour, and will
increase an additional 1°C (2°F) after another hour. When in HEAT mode, the
unit will decrease the temperature by 1°C (2°F) after 1 hour, and will
decrease an additional 1°C (2°F) after another hour.
The sleep feature will stop after 8 hours and the system will keep running
with final situation.
The Active clean operation is used to produce
SLEEP Operation
more condensed water to improve the cleaning effect, and the cold air will blow out. After cleaning, the internal wind wheel then keeps operating with hot air to blow-dry the evaporator, thus keeping the inside clean.
Set temperature
Cool mode(+1 C/2 F) per hour for the first two hours
1hr
1hr
Heat mode( -1 C/2 F) per hour for the first two hours
Keep running
— When this function is turned on, the indoor
unit display window appears “CL ” , after 20
to 130 minutes, the unit will turn off automatically and cancel Active Clean function.
Saving energy during sleep
— For some units, the system will start hightemperature cleaning process, and the
NOTE:
temperature of air outlet is very high. Please keep away from it. And this would lead to the rising of the room temperature .
For multi-split air condtioners, the following functions are not available: Active clean function, Silence feature, Breeze
away function, Refrigerant leakage detection
function and Eco feature.
Page 9
Unit Specifications and Features
· Setting Angle of Air Flow
Setting up and down air flow
While the unit is on, use the SWING/DIRECT button on the remote control to set
the direction of airflow. Please refer to the Remote Control Manual for
details.
NOTE ON LOUVER ANGLES
When using COOL or DRY mode, do not set louver at too vertical an angle for
long periods of time. This can cause water to condense on the louver blade,
which will drop on your floor or furnishings. When using COOL or HEAT mode,
setting the louver at too small an angle can reduce the performance of the
unit due to restricted air flow. NOTE: According to the relative standards
requirement
please sets the vertical air flow louver to its maximum angle under heating
capacity test
Setting left and rignt air flow
The left and right airflow must be set manually Grip the deflector rod (See
Fig.B) and manually adjust it to your preferred direction. For some units, the
left and right airflow can be set by remote control. please refer to the
Remote Control Manual for details.
Manual Operation(without remote)
Range
NOTE: Do not move louver by hand. This will
cause the louver to become out of sync. If this
occurs, turn off the unit and unplug it for a few
seconds, then restart the unit. This will reset the
louver.
Fig. A
CAUTION
Do not put your fingers in or near the blower and suction side of the unit.
The high-speed fan inside the unit may cause injury.
Deflector rod
CAUTION
The manual button is intended for testing purposes and emergency operation
only. Please do not use this function unless the remote control is lost and it
is absolutely necessary. To restore regular operation, use the remote control
to activate the unit. Unit must be turned off before manual operation.
To operate your unit manually: 1. Lift the front panel of the indoor unit.
Note: For some units, there is a supporting rod located on the left or right
side. Please use it to prop up the panel. 2. Locate the MANUAL CONTROL button
on the right-hand side of the unit. 3. Press the MANUAL CONTROL button one
time to activate FORCED AUTO mode. 4. Press the MANUAL CONTROL button again to
activate FORCED COOLING mode. 5. Press the MANUAL CONTROL button a third time
to turn the unit off. 6. Release the supporting rod(some units), close the
front panel.
Page 10
Fig. B
Supporting rod (located on the left or right, model dependent )
AUTO/COOL Manual control button
Care and Maintenance
Care and Maintenance
Cleaning Your Indoor Unit
BEFORE CLEANING OR MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY
BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean. If the unit is especially
dirty, you can use a cloth soaked in warm water to wipe it clean.
· Do not use chemicals or chemically treated cloths to clean the unit
· Do not use benzene, paint thinner, polishing powder or other solvents to
clean the unit. They can cause the plastic surface to crack or deform.
· Do not use water hotter than 40°C (104°F) to clean the front panel. This can
cause the panel to deform or become discolored.
6. Rinse the filter with fresh water, then shake off excess water.
7. Dry it in a cool, dry place, and refrain from exposing it to direct
sunlight.
8. When dry, re-clip the air freshening filter to the larger filter, then
slide it back into the indoor unit.
9. Close the front panel of the indoor unit.
Filter Tab
Cleaning Your Air Filter
A clogged air conditioner can reduce the cooling efficiency of your unit, and
can also be bad for your health. Make sure to clean the filter once every two
weeks.
1. Lift the front panel of the indoor unit.
2. First press the tab on the end of filter to loosen the buckle, lift it up,
then pull it towards yourself.
3. Now pull the filter out. 4. If your filter has a small air freshening
filter,
unclip it from the larger filter. Clean this air freshening filter with a
hand-held vacuum.
5. Clean the large air filter with warm, soapy water. Be sure to use a mild
detergent.
Remove air freshening Gilter from back of larger filter (some units)
CAUTION Do not touch air freshening (Plasma) filter for at least 10 minutes
after turning off the unit.
Page 11
Care and Maintenance
CAUTION
· Before changing the filter or cleaning, turn off the unit and disconnect its
power supply.
· When removing filter, do not touch metal parts in the unit. The sharp metal
edges can cut you.
· Do not use water to clean the inside of the indoor unit. This can destroy
insulation and cause electrical shock.
· Do not expose filter to direct sunlight when drying. This can shrink the
filter.
Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on the indoor unit will flash “CL.”
This is a reminder to clean your filter. After 15 seconds, the unit will
revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or
press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the
“CL” indicator will flash again when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on the indoor unit will flash
“nF.” This is a reminder to replace your filter. After 15 seconds, the unit
will revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or
press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the
“nF” indicator will flash again when you restart the unit.
Maintenance Long Periods of Non-Use
If you plan not to use your air conditioner for an extended period of time, do
the following:
Clean all filters
Turn on FAN function until unit dries out completely
Turn off the unit and disconnect the power
Remove batteries from remote control
Maintenance Pre-Season Inspection
After long periods of non-use, or before periods of frequent use, do the
following:
Check for damaged wires
Clean all filters
CAUTION
· Any maintenance and cleaning of outdoor unit should be performed by an
authorized dealer or a licensed service provider.
· Any unit repairs should be performed by an authorized dealer or a licensed
service provider.
Check for leaks
Replace batteries
Make sure nothing is blocking all air inlets and outlets
Page 12
Troubleshooting
Troubleshooting
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!
· The power cord is damaged or abnormally warm · You smell a burning odor ·
The unit emits loud or abnormal sounds · A power fuse blows or the circuit
breaker frequently trips · Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER
IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations will not require repairs.
Issue Unit does not turn on when pressing ON/OFF button
The unit changes from COOL/HEAT mode to FAN mode
The indoor unit emits white mist
Possible Causes
The Unit has a 3-minute protection feature that prevents the unit from
overloading. The unit cannot be restarted within three minutes of being turned
off.
The unit may change its setting to prevent frost from forming on the unit.
Once the temperature increases, the unit will start operating in the
previously selected mode again.
The set temperature has been reached, at which point the unit turns off the
compressor. The unit will continue operating when the temperature fluctuates
again.
In humid regions, a large temperature difference between the room’s air and
the conditioned air can cause white mist.
Both the indoor and outdoor units emit white mist
When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.
The indoor unit makes noises
A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to
expansion and contraction of the unit’s plastic parts.
Both the indoor unit and outdoor unit make noises
Low hissing sound during operation: This is normal and is caused by
refrigerant gas flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running, or is
defrosting: This noise is normal and is caused by the refrigerant gas stopping
or changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts
caused by temperature changes during operation can cause squeaking noises.
Page 13
Troubleshooting
Issue
The outdoor unit makes noises
Dust is emitted from either the indoor or outdoor unit
Possible Causes
The unit will make different sounds based on its current operating mode.
The unit may accumulate dust during extended periods of non-use, which will be
emitted when the unit is turned on. This can be mitigated by covering the unit
during long periods of inactivity.
The unit emits a bad odor
The unit may absorb odors from the environment (such as furniture, cooking,
cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate During operation, the fan speed is controlled to optimize product operation.
Operation is erratic, unpredictable, or unit is unresponsive
Interference from cell phone towers and remote boosters may cause the unit to
malfunction.
In this case, try the following: · Disconnect the power, then reconnect. ·
Press ON/OFF button on remote control to restart operation.
NOTE: If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number.
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Problem
Possible Causes
Solution
Temperature setting may be higher than ambient room temperature
Lower the temperature setting
Poor Cooling Performance
The heat exchanger on the indoor Clean the affected heat exchanger or outdoor unit is dirty
The air filter is dirty
The air inlet or outlet of either unit is blocked Doors and windows are open
Excessive heat is generated by sunlight
Remove the filter and clean it according to instructions
Turn the unit off, remove the obstruction and turn it back on
Make sure that all doors and windows are closed while operating the unit
Close windows and curtains during periods of high heat or bright sunshine
Too many sources of heat in the room (people, computers, electronics, etc.)
Low refrigerant due to leak or long-term use
SILENCE function is activated (optional function)
Reduce amount of heat sources
Check for leaks, re-seal if necessary and top off refrigerant SILENCE function
can lower product performance by reducing operating frequency. Turn off
SILENCE function.
Page 14
Troubleshooting
Problem
The unit is not working
The unit starts and stops frequently
Poor heating performance
Indicator lamps continue flashing Error code appears and begins with the
letters as the following in the window display of indoor unit: · E(x), P(x),
F(x) · EH(xx), EL(xx), EC(xx) · PH(xx), PL(xx), PC(xx)
Possible Causes Power failure
Solution Wait for the power to be restored
The power is turned off
Turn on the power
The fuse is burned out
Replace the fuse
Remote control batteries are dead Replace batteries
The Unit’s 3-minute protection has been activated
Timer is activated
Wait three minutes after restarting the unit
Turn timer off
There’s too much or too little refrigerant in the system
Check for leaks and recharge the system with refrigerant.
Incompressible gas or moisture Evacuate and recharge the system
has entered the system.
with refrigerant
The compressor is broken
Replace the compressor
The voltage is too high or too low
Install a manostat to regulate the voltage
The outdoor temperature is extremely low
Use auxiliary heating device
Cold air is entering through doors and windows
Low refrigerant due to leak or long-term use
Make sure that all doors and windows are closed during use
Check for leaks, re-seal if necessary and top off refrigerant
The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself. If not, disconnect the power, then connect it again. Turn the unit on. If the problem persists, disconnect the power and contact your nearest customer service center.
NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center.
Page 15
Accessories
Accessories
The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and fire, or cause the equipment to fail. The items are not included with the air conditioner must be purchased separately.
Name of Accessories Q`ty(pc)
Shape
Name of Accessories Q`ty(pc)
Shape
Manual
2~3
Remote controller
1
Drain joint
(for cooling &
1
heating models)
Seal
(for cooling &
1
heating models)
Mounting plate
1
Anchor
Mounting plate fixing screw
5~8 (depending on models)
5~8 (depending on models)
Battery
2
Remote controller
holder(optional)
1
Fixing screw for
remote controller
2
holder(optional)
Small Filter (Need to be installed on the back of main air filter by the authorized technician while installing the machine)
1~2 (depending on models)
Transfer connector
(19( 3/4in) transfer to
16( 5/8in). Packed with the indoor unit, the North
1
America market 33K
hyper heat unit only. )
NOTE: In North America market, when 33K hyper heat indoor unit matches with
multi-zone condensers, you must purchase pipe with liquid side 9.52( 3/8in)
and gas side 16( 5/8in).The transfer connector need to be installed on the
indoor unit gas side to meet the pipe size.
Name
Connecting pipe assembly
Shape
Liquid side Gas side
6.35( 1/4i n) 9.52( 3/8in) 9.52( 3/8in) 12.7( 1/2in) 16( 5/8in)
19( 3/4in)
Quantity(PC)
Parts you must purc hase separately. Consult the dealer about the proper pipe
size of the unit you purchased.
Magnetic ring and belt
(if supplied ,please refer to the wiring diagram to install it on the
connective cable. )
1 2 3
Pass the belt through the hole of the Magnetic ring to fix it on the cable
Varies by model
Page 16
Installation Summary – Indoor Unit
1
15cm (5.9in)
2
3
12cm (4.75in)
2.3m (90.55in)
12cm (4.75in)
Select Installation Location
44
Determine Wall Hole Position
5
6
Attach Mounting Plate
Installation Summary -Indoor Unit
Drill Wall Hole
7
Connect Piping
8
Connect Wiring (not applicable for some locations in North America )
Prepare Drain Hose
Wrap Piping and Cable (not applicable for some locations in North America )
9
8 STEP
Mount Indoor Unit
Page 17
Unit Parts
NOTE: The installation must be performed in accordance with the requirement of
local and national standards. The installation may be slightly different in
different areas.
1
2 4
5
3 2
4 6
5 7
8
9
10
1 Air-break switch 3
6 7 8
Unit Parts
11
11
c1
1 Wall Mounting Plate 2 Front Panel 3 Power Cable (Some Units) 4 Louver
c2
5
Functional Filter (On Back of Main Filter – Some Units)
6 Drainage Pipe
7 Signal Cable 8 Refrigerant Piping
9 Remote Controller
10 Remote controller Holder (Some Units)
11 Outdoor Unit Power Cable (Some Units)
NOTE ON ILLUSTRATIONS
Illustrations in this manual are for explanatory purposes. The actual shape of
your indoor unit may be slightly different. The actual shape shall prevail.
Page 18
Indoor Unit Installation
Installation Instructions Indoor unit
PRIOR TO INSTALLATION
Before installing the indoor unit, refer to the label on the product box to
make sure that the model number of the indoor unit matches the model number of
the outdoor unit.
Step 1: Select installation location Before installing the indoor unit, you
must choose an appropriate location. The following are standards that will
help you choose an appropriate location for the unit.
Proper installation locations meet the following standards:
Good air circulation Convenient drainage Noise from the unit will not disturb
other
people Firm and solid–the location will not vibrate Strong enough to support
the weight of the
unit A location at least one meter from all other
electrical devices (e.g., TV, radio, computer)
DO NOT install unit in the following locations:
Near any source of heat, steam, or combustible gas
Near flammable items such as curtains or clothing
Near any obstacle that might block air circulation
Near the doorway
In a location subject to direct sunlight
NOTE ABOUT WALL HOLE:
If there is no fixed refrigerant piping:
While choosing a location, be aware that you should leave ample room for a
wall hole (see Drill wall hole for connective piping step) for the signal
cable and refrigerant piping that connect the indoor and outdoor units. The
default position for all piping is the right side of the indoor unit (while
facing the unit). However, the unit can accommodate piping to both the left
and right.
Refer to the following diagram to ensure proper distance from walls and
ceiling:
15cm (5.9in) or more
12cm (4.75in) or more
12cm (4.75in) or more
2.3m (90.55in) or more
Step 2: Attach mounting plate to wall The mounting plate is the device on
which you will mount the indoor unit.
Remove the screw that attaches the mounting plate to the back of the indoor
unit.
Screw
Secure the mounting plate to the wall with the screws provided. Make sure that
mounting plate is flat against the wall.
NOTE FOR CONCRETE OR BRICK WALLS: If the wall is made of brick, concrete, or
similar material, drill 5mm-diameter (0.2in-diameter) holes in the wall and
insert the sleeve anchors provided. Then secure the mounting plate to the wall
by tightening the screws directly into the clip anchors.
Indoor Unit Installation
Page 19
Step 3: Drill wall hole for connective piping
1. Determine the location of the wall hole based on the position of the
mounting plate. Refer to Mounting Plate Dimensions.
2. Using a 65mm (2.5in) or 90mm(3.54in) (depending on models )core drill,
drill a hole in the wall. Make sure that the hole is drilled at a slight
downward angle, so that the outdoor end of the hole is lower than the indoor
end by about 5mm to 7mm (0.2-0.275in). This will ensure proper water drainage.
3. Place the protective wall cuff in the hole. This protects the edges of the
hole and will help seal it when you finish the installation process.
CAUTION
When drilling the wall hole, make sure to avoid wires, plumbing, and other
sensitive components.
Wall
Indoor
Outdoor
49mm (1.95in) 37mm
(1.45in)
101mm(4.0in)
348.4mm(13.7in) 179mm(7.1in) 136mm(5.4in)
Indoor unit outline
292mm(11.5in) 49mm(1.95in)
Left rear wall hole 65mm (2.5in)
729mm(28.7in)
Right rear wall hole 65mm (2.5in)
Model A
230mm(9.1in) 190mm(7.5in)
403mm(15.9in) 231mm(9.1in)
121mm(4.8in)
36mm (1.4in)
53mm (2.1in)
295mm(11.6in) 47mm(1.8in)
Left rear wall hole 65mm (2.5in)
805mm(31.7in) Model B
Right rear wall hole 65mm (2.5in)
244mm(9.6in) 190mm(7.5in)
418mm(16.5in) 246mm(9.7in)
121mm(4.8in)
53mm (2.1in) 36mm
(1.4in)
295mm(11.6in) 47mm(1.8in)
Left rear wall hole 65mm (2.5in)
835mm(32.9in) Model C
Right rear wall hole 65mm (2.5in)
165mm(6.5in)
106mm(4.2in)
527mm(20.7in) 247mm(9.7in)
37mm (2.1in)
321mm(12.6in) 48mm(1.9in)
29mm(1.1in)
5-7mm (0.2-0.275in)
Indoor Unit Installation
139mm (5.5in)
48mm (1.9in)
MOUNTING PLATE DIMENSIONS Different models have different mounting plates. For
the different customization requirements, the shape of the mounting plate and
the dimensions of the indoor unit may be slightly different. See Type A and
Type B for example:
Correct orientation of Mounting Plate
Left rear wall hole 65mm (2.5in)
971mm(38.2in) Model D
Right rear wall hole 65mm (2.5in)
199mm(7.8in)
129mm(5.1in)
603mm(23.7in) 322mm(12.7in)
55mm (2.2in)
337mm(13.3in) 54mm (2.1in)
173mm (6.8in)
54mm (2.1in)
Left rear wall hole 90mm (3.54in)
1082mm(42.6in) Model E
643.6mm (25.3in)
389mm (15.3in)
257mm (10.1in)
172mm (6.8in)
332mm (13.05in)
Right rear wall hole 90mm (3.54in)
362mm (14.25in)
Indoor unit outline
Type A
Type B
Left rear wall hole 90mm (3.54in)
52mm (2.05in)
1259mm (49.55in)
Model F
52mm (2.05in)
Right rear wall hole 90mm (3.54in)
NOTE: When the gas side connective pipe is
16mm(5/8in) or more, the wall hole should
be 90mm(3.54in).
Page 20
Step 4: Prepare refrigerant piping
The refrigerant piping is inside an insulating sleeve attached to the back of
the unit. You must prepare the piping before passing it through the hole in
the wall.
1. Based on the position of the wall hole relative to the mounting plate,
choose the side from which the piping will exit the unit.
2. If the wall hole is behind the unit, keep the knock-out panel in place. If
the wall hole is to the side of the indoor unit, remove the plastic knock-out
panel from that side of the unit. This will create a slot through which your
piping can exit the unit. Use needle nose pliers if the plastic panel is too
difficult to remove by hand. Groove has been made in the knock-out panel in
order to cut it conveniently. The size of the slot is determined by the
diameter of piping.
Step 5:Connect drain hose
By default, the drain hose is attached to the lefthand side of unit (when
you’re facing the back of the unit). However, it can also be attached to the
right-hand side. To ensure proper drainage, attach the drain hose on the same
side that your refrigerant piping exits the unit. Attach drain hose extension
(purchased separately) to the end of drain hose.
Wrap the connection point firmly with Teflon tape to ensure a good seal and to
prevent leaks.
For the portion of the drain hose that will remain indoors, wrap it with foam
pipe insulation to prevent condensation.
Remove the air filter and pour a small amount of water into the drain pan to
make sure that water flows from the unit smoothly.
Knock-out Panel
NOTE ON DRAIN HOSE PLACEMENT
Make sure to arrange the drain hose according to the follo.wing figures.
3. If existing connective piping is already embedded in the wall, proceed
directly to the Connect Drain Hose step. If there is no embedded piping,
connect the indoor unit’s refrigerant piping to the connective piping that
will join the indoor and outdoor units. Refer to the Refrigerant Piping
Connection section of this manual for detailed instructions.
NOTE ON PIPING ANGLE
Refrigerant piping can exit the indoor unit from four different angles:Left-
hand side,Right-hand side, Left rear, Right rear.
CORRECT
Make sure there are no kinks or dent in drain hose to ensure proper drainage.
NOT CORRECT
Kinks in the drain hose will create water traps.
CAUTION
Be extremely careful not to dent or damage the piping while bending them away
from the unit. Any dents in the piping will affect the unit’s performance.
NOT CORRECT
Kinks in the drain hose will create water traps.
NOT CORRECT Do not place the end of the drain hose in water or in containers that collect water. This will prevent proper drainage.
PLUG THE UNUSED DRAIN HOLE
To prevent unwanted leaks you must plug the unused drain hole with the rubber plug provided.
Page 21
Indoor Unit Installation
BEFORE PERFORMING ANY
WARNING
ELECTRICAL WORK, READ THESE BEFORE PERFORMING ANY ELECTRICAL
REGULATIONS
OR WIRING WORK, TURN OFF THE
1. All wiring must comply with local and national MAIN POWER TO THE SYSTEM.
electrical codes, regulations and must be
Step 6: Connect signal and power cables
installed by a licensed electrician. 2. All electrical connections must be
made
according to the Electrical Connection Diagram located on the panels of the
indoor and outdoor units. 3. If there is a serious safety issue with the power
supply, stop work immediately. Explain your reasoning to the client, and
refuse to install the unit until the safety issue is properly resolved.
The signal cable enables communication between the indoor and outdoor units.
You must first choose the right cable size before preparing it for connection.
Cable Types
· Indoor Power Cable (if applicable): H05VV-F or H05V2V2-F
· Outdoor Power Cable: H07RN-F or H05RN-F
4. Power voltage should be within 90-110% of · Signal Cable: H07RN-F
rated voltage. Insufficient power supply can
NOTE: In North America, choose the cable type
cause malfunction, electrical shock, or fire. 5. If connecting power to fixed
wiring, a surge
protector and main power switch should be installed.
according to the local electrical codes and regulations.
Minimum Cross-Sectional Area of
6. If connecting power to fixed wiring, a switch
Power and Signal Cables (For reference)
or circuit breaker that disconnects all poles and has a contact separation of at least 1/8in (3mm) must be incorporated in the fixed wiring. The qualified technician must use an approved
(Not applicable for North America)
Rated Current of Nominal Cross-Sectional
Appliance (A)
Area (mm²)
circuit breaker or switch.
3 and 6
0.75
7. Only connect the unit to an individual branch
6 and 10
1
circuit outlet. Do not connect another appliance
10 and 16
1.5
to that outlet. 8. Make sure to properly ground the air conditioner. 9. Every
wire must be firmly connected. Loose
wiring can cause the terminal to overheat,
16 and 25 > 25 and 32 > 32 and 40
2.5 4 6
resulting in product malfunction and possible fire. 10. Do not let wires touch
or rest against refrigerant
tubing, the compressor, or any moving parts within the unit. 11. If the unit
has an auxiliary electric heater, it must be installed at least 1 meter (40in)
away from any combustible materials. 12. To avoid getting an electric shock,
never touch
CHOOSE THE RIGHT CABLE SIZE
The size of the power supply cable, signal cable, fuse, and switch needed is
determined by the maximum current of the unit. The maximum current is
indicated on the nameplate located on the side panel of the unit. NOTE: In
North America, please choose the right cable size according to the Minimum
Circuit
the electrical components soon after the power Ampacity indicated on the nameplate of the unit.
supply has been turned off. After turning off
the power, always wait 10 minutes or more before you touch the electrical components.
WARNING ALL WIRING MUST BE PERFORMED
STRICTLY IN ACCORDANCE WITH THE
WIRING DIAGRAM LOCATED ON THE
BACK OF THE INDOOR UNIT’S FRONT
PANEL .
Indoor Unit Installation
Page 22
1. Open front panel of the indoor unit. 2. Using a screwdriver, open the wire
box cover
on the right side of the unit. This will reveal the terminal block.
Front view Terminal block
Wire cover
Screw Cable clamp
Back view (For some units only)
Knock-out panel
NOTE: For the units with conduit tube to connect the cable, remove the big
plastic konck-out panel to create a slot through which the conduit tube can be
installed. For the units with five-core cable, remove the middle small plactic
knock-out panel to create a slot through which the cable can exit. Use needle
nose pliers if the plastic panel is too difficult to remove by hand.
3. Unscrew the cable clamp below the terminal block and place it to the side.
4. Facing the back of the unit, remove the plastic panel on the bottom left-
hand side.
5. Feed the signal wire through this slot, from the back of the unit to the
front.
6. Facing the front of the unit, connect the wire according to the indoor
unit’s wiring diagram, connect the u-lug and firmly screw each wire to its
corresponding terminal.
CAUTION
DO NOT MIX UP LIVE AND NULL WIRES This is dangerous, and can cause the air
conditioning unit to malfunction.
7. After checking to make sure every connection is secure, use the cable
clamp to fasten the signal cable to the unit. Screw the cable clamp down
tightly.
8. Replace the wire cover on the front of the unit, and the plastic panel on
the back.
NOTE ABOUT WIRING
THE WIRING CONNECTION PROCESS MAY DIFFER SLIGHTLY BETWEEN UNITS AND REGIONS.
Step 7: Wrap piping and cables Before passing the piping, drain hose, and the
signal cable through the wall hole, you must bundle them together to save
space, protect them, and insulate them(Not applicable in North America). 1.
Bundle the drain hose, refrigerant pipes, and
signal cable as shown below:
Indoor Unit
Space behind unit
Refrigerant piping Insulation tape
Signal wire Drain hose
DRAIN HOSE MUST BE ON BOTTOM Make sure that the drain hose is at the bottom of
the bundle. Putting the drain hose at the top of the bundle can cause the
drain pan to overflow, which can lead to fire or water damage.
DO NOT INTERTWINE SIGNAL CABLE WITH OTHER WIRES While bundling these items
together, do not intertwine or cross the signal cable with any other wiring.
2. Using adhesive vinyl tape, attach the drain
hose to the underside of the refrigerant pipes. 3. Using insulation tape, wrap
the signal wire,
refrigerant pipes, and drain hose tightly together. Double-check that all
items are bundled.
DO NOT WRAP ENDS OF PIPING When wrapping the bundle, keep the ends of the
piping unwrapped. You need to access them to test for leaks at the end of the
installation process (refer to Electrical Checks and Leak Checks section of
this manual).
Page 23
Indoor Unit Installation
Step 8: Mount indoor unit
If you installed new connective piping to the outdoor unit,do the following:
1. If you have already passed the refrigerant piping through the hole in the
wall, proceed to Step 4.
2. Otherwise, double-check that the ends of the refrigerant pipes are sealed
to prevent dirt or foreign materials from entering the pipes.
3. Slowly pass the wrapped bundle of refrigerant pipes, drain hose, and
signal wire through the hole in the wall.
4. Hook the top of the indoor unit on the upper hook of the mounting plate.
5. Check that unit is hooked firmly on mounting by applying slight pressure
to the left and right-hand sides of the unit. The unit should not jiggle or
shift.
6. Using even pressure, push down on the bottom half of the unit. Keep
pushing down until the unit snaps onto the hooks along the bottom of the
mounting plate.
7. Again, check that the unit is firmly mounted by applying slight pressure
to the left and the right-hand sides of the unit.
If refrigerant piping is already embedded in the wall, do the following:
1. Hook the top of the indoor unit on the upper hook of the mounting plate.
2. Use a bracket or wedge to prop up the unit, giving you enough room to
connect the refrigerant piping, signal cable, and drain hose.
3. Connect drain hose and refrigerant piping (refer to Refrigerant Piping
Connection section of this manual for instructions).
4. Keep pipe connection point exposed to perform the leak test (refer to
Electrical Checks and Leak Checks section of this manual).
5. After the leak test, wrap the connection point with insulation tape.
6. Remove the bracket or wedge that is propping up the unit.
7. Using even pressure, push down on the bottom half of the unit. Keep
pushing down until the unit snaps onto the hooks along the bottom of the
mounting plate.
UNIT IS ADJUSTABLE
Keep in mind that the hooks on the mounting plate are smaller than the holes
on the back of the unit. If you find that you don’t have ample room to connect
embedded pipes to the indoor unit, the unit can be adjusted left or right by
about 30-50mm (1.18-1.96in), depending on the model.
30-50mm (1.18-1.96in)
30-50mm (1.18-1.96in)
Move to left or right
Indoor Unit Installation
Page 24
Installation
Outdoor Unit Installation
Install the unit by following local codes and regulations , there may be differ slightly between different regions.
60cm (24in) above
30ocnmle(1f2t in) 200cimn f(7ro9nint)
3f0rocmm (b1a2cikn)wall 60ocnmri(g2h4tin)
Installation Instructions Outdoor unit
Step 1: Select installation location Before installing the outdoor unit, you
must choose an appropriate location. The following are standards that will
help you choose an appropriate location for the unit.
Proper installation locations meet the following standards:
Meets all spatial requirements shown in Installation Space Requirements above.
Good air circulation and ventilation
Firm and solid–the location can support the unit and will not vibrate
Noise from the unit will not disturb others
Protected from prolonged periods of direct sunlight or rain
Where snowfall is anticipated, take appropriate measures to prevent ice
buildup and coil damage.
DO NOT install unit in the following locations:
Near an obstacle that will block air inlets and outlets Near a public street,
crowded areas, or where noise from the unit will disturb others Near animals
or plants that will be harmed by hot air discharge Near any source of
combustible gas In a location that is exposed to large amounts of dust In a
location exposed to a excessive amounts of salty air
SPECIAL CONSIDERATIONS FOR EXTREME WEATHER
If the unit is exposed to heavy wind:
Install unit so that air outlet fan is at a 90° angle to the direction of the
wind. If needed, build a barrier in front of the unit to protect it from
extremely heavy winds. See Figures below.
Strong wind
Strong wind
Wind Baffle
Strong wind
If the unit is frequently exposed to heavy rain or snow:
Build a shelter above the unit to protect it from the rain or snow. Be careful
not to obstruct air flow around the unit.
If the unit is frequently exposed to salty air (seaside):
Use outdoor unit that is specially designed to resist corrosion.
Outdoor Unit Installation
Page 25
Step 2: Install drain joint(Heat pump unit only)
Before bolting the outdoor unit in place, you must install the drain joint at
the bottom of the unit. Note that there are two different types of drain
joints depending on the type of outdoor unit.
If the drain joint comes with a rubber seal (see Fig. A ), do the following:
1. Fit the rubber seal on the end of the drain joint that will connect to the
outdoor unit.
2. Insert the drain joint into the hole in the base pan of the unit.
3. Rotate the drain joint 90° until it clicks in place facing the front of
the unit.
4. Connect a drain hose extension (not included) to the drain joint to
redirect water from the unit during heating mode.
If the drain joint doesn’t come with a rubber seal (see Fig. B ), do the
following:
1. Insert the drain joint into the hole in the base pan of the unit. The
drain joint will click in place.
2. Connect a drain hose extension (not included) to the drain joint to
redirect water from the unit during heating mode.
Base pan hole of outdoor unit Seal
Seal
Drain joint
(A)
(B)
IN COLD CLIMATES
In cold climates, make sure that the drain hose is as vertical as possible to
ensure swift water drainage. If water drains too slowly, it can freeze in the
hose and flood the unit.
Step 3: Anchor outdoor unit
The outdoor unit can be anchored to the ground or to a wall-mounted bracket
with bolt(M10). Prepare the installation base of the unit according to the
dimensions below.
If you will install the unit on the ground or on a concrete mounting platform,
do the following: 1. Mark the positions for four expansion bolts
based on dimensions chart. 2. Pre-drill holes for expansion bolts. 3. Place a
nut on the end of each expansion bolt. 4. Hammer expansion bolts into the pre-
drilled
holes. 5. Remove the nuts from expansion bolts, and
place outdoor unit on bolts.
6. Put washer on each expansion bolt, then replace the nuts.
7. Using a wrench, tighten each nut until snug.
WARNING
WHEN DRILLING INTO CONCRETE, EYE PROTECTION IS RECOMMENDED AT ALL TIMES.
If you will install the unit on a wall-mounted bracket , do the following:
CAUTION
Make sure that the wall is made of solid brick, concrete, or of similarly
strong material. The wall must be able to support at least four times the
weight of the unit.
1.Mark the position of bracket holes based on dimensions chart.
2. Pre-drill the holes for the expansion bolts. 3. Place a washer and nut on
the end of each
expansion bolt. 4. Thread expansion bolts through holes in
mounting brackets, put mounting brackets in position, and hammer expansion
bolts into the wall. 5. Check that the mounting brackets are level. 6.
Carefully lift unit and place its mounting feet on brackets. 7. Bolt the unit
firmly to the brackets. 8. If allowed, install the unit with rubber gaskets to
reduce vibrations and noise.
Outdoor Unit Installation
Page 26
UNIT MOUNTING DIMENSIONS
Outdoor Unit Dimensions (mm)
Mounting Dimensions
The following is a list of different outdoor unit sizes and the distance between their mounting feet. Prepare the
installation base of the unit according to the dimensions below.
A
Air inlet
Air inlet
H
D B
Air outlet
W
Outdoor Unit Dimensions (mm) W x H x D
668x469x252 (26.3″x 18.5″x 9.9″) 680x542x248 (26.7″x 21.3″x 9.8″)
681x434x285 (26.8″x 17.1″x 11.2″) 700x550x270 (27.5″x 21.6″x 10.6″)
700x550x275 (27.5″x 21.6″x 10.8″) 720x495x270 (28.3″x 19.5″x 10.6″)
728x555x300 (28.7″x 21.8″x 11.8″) 765x555x303 (30.1″x 21.8″x 11.9″)
770x555x300 (30.3″x 21.8″x 11.8″) 805x554x330 (31.7″x 21.8″x 12.9″)
800x554x333 (31.5″x 21.8″x 13.1″) 845x702x363 (33.3″x 27.6″x 14.3″)
890x673x342 (35.0″x 26.5″x 13.5″)
946x810x420 (37.2″x 31.9″x 16.5″) 946x810x410 (37.2″x 31.9″x 16.1″)
Mounting Dimensions
Distance A (mm)
Distance B (mm)
430 (16.9″)
231 (9.1″)
452 (17.8″)
230 (9.05″)
460 (18.1″)
292 (11.5″)
450 (17.7″) 450 (17.7″)
260 (10.2″) 260 (10.2″)
452 (17.8″)
255 (10.0″)
452 (17.8″)
302(11.9″)
452 (17.8″)
286(11.3″)
487 (19.2″) 511 (20.1″)
298 (11.7″) 317 (12.5″)
514 (20.2″) 540 (21.3″)
340 (13.4″) 350 (13.8″)
663 (26.1″) 673 (26.5″)
354 (13.9″) 403 (15.9″)
673 (26.5″)
403 (15.9″)
Step 4: Connect signal and power cables The outside unit’s terminal block is
protected by an electrical wiring cover on the side of the unit. A
comprehensive wiring diagram is printed on the inside of the wiring cover.
WARNING
BEFORE PERFORMING ANY ELECTRICAL OR WIRING WORK, TURN OFF THE MAIN POWER TO
THE SYSTEM.
1. Prepare the cable for connection:
USE THE RIGHT CABLE
Please choose the right cable refer to ” Cable types” in page 22.
CHOOSE THE RIGHT CABLE SIZE The size of the power supply cable, signal cable,
fuse, and switch needed is determined by the maximum current of the unit. The
maximum current is indicated on the nameplate located on the side panel of the
unit.
Page 27
Outdoor Unit Installation
NOTE: In North America, please choose the right cable size according to the
Minimum Circuit Ampacity indicated on the nameplate of the unit.
a. Using wire strippers, strip the rubber jacket from both ends of cable to
reveal about 40mm (1.57in) of the wires inside.
b. Strip the insulation from the ends of the wires.
c. Using a wire crimper, crimp u-lugs on the ends of the wires.
PAY ATTENTION TO LIVE WIRE
While crimping wires, make sure you clearly distinguish the Live (“L”) Wire
from other wires.
WARNING
ALL WIRING WORK MUST BE PERFORMED STRICTLY IN ACCORDANCE WITH THE WIRING
DIAGRAM LOCATED INSIDE OF WIRE COVER OF THE OUTDOOR UNIT .
2. Unscrew the electrical wiring cover and remove it. 3. Unscrew the cable
clamp below the terminal
block and place it to the side. 4. Connect the wire according to the wiring
diagram, and firmly screw the u-lug of each wire to its corresponding
terminal. 5. After checking to make sure every connection is secure, loop the
wires around to prevent rain water from flowing into the terminal. 6. Using
the cable clamp, fasten the cable to the unit. Screw the cable clamp down
tightly. 7. Insulate unused wires with PVC electrical tape. Arrange them so
that they do not touch any electrical or metal parts. 8. Replace the wire
cover on the side of the unit, and screw it in place.
NOTE: The unit you purchased may be slightly different. The illustrations
below are for explanatory purposes. The actual shape shall prevail.
Cover
Screw
NOTE: If the cable clamp looks like the following, please select the
appropriate through-hole according to the diameter of the wire.
Buckle
Three size hole: Small, Large, Medium
When the calbe is not fasten enough, use the buckle to prop it up , so it can
be clamped tightly.
In North America 1. Remove the wire cover from the unit by
loosening the 3 screws. 2. Dismount caps on the conduit panel. 3. Temperarily
mount the conduit tubes(not
included) on the conduit panel. 4. Properly connect both the power supply and
low voltage lines to the corresponding terminals on the terminal block. 5.
Ground the unit in accordance with local codes. 6. Be sure to size each wire
allowing several inches longer than the required length for wiring. 7. Use
lock nuts to secure the conduit tubes.
Outdoor Unit Installation
Page 28
Remove four screws
Cover
Terminal block Over 1.57in.(40mm)
Connecting cable
G
Power supply cord
Conduit panel
Wire Cover
Please select the appropriate through-hole according to the diameter of the
wire.
Refrigerant Piping Connection
When connecting refrigerant piping, do not let substances or gases other than
the specified refrigerant enter the unit. The presence of other gases or
substances will lower the unit’s capacity, and can cause abnormally high
pressure in the refrigeration cycle. This can cause explosion and injury.
Note on Pipe Length
The length of refrigerant piping will affect the performance and energy
efficiency of the unit. Nominal efficiency is tested on units with a pipe
length of 5 meters (16.5ft)( In North America, the standard pipe
length is 7.5m (25′)). A minimum pipe run of 3 metres is required to minimise
vibration & excessive noise.
For the R290 refrigerant models, no refrigerant can be added and the maximum
length of refrigerant pipe
should not exceed 5 meters(16.5ft).
Refer to the table below for specifications on the maximum length and drop height of piping.
Maximum Length and Drop Height of Refrigerant Piping per Unit Model
Model R410A,R32 Inverter Split Air Conditioner
R22 Fixed-speed Split Air Conditioner
R410A, R32 Fixed-speed Split Air Conditioner
Capacity (BTU/h) < 15,000
15,000 and < 24,000 24,000 and < 36,000 36,000 and < 60,000
< 18,000 18,000 and < 21,000 21,000 and < 35,000 35,000 and < 41,000
< 18,000 18,000 and < 36,000 36,000 and < 60,000
Max. Length (m) 25 (82ft) 30 (98.5ft) 50 (164ft) 65 (213ft) 10 (33ft) 15 (49ft) 20 (66ft) 25 (82ft) 20 (66ft) 25 (82ft) 30 (98.5ft)
Max. Drop Height (m) 10 (33ft) 20 (66ft) 25 (82ft) 30 (98.5ft)
5 (16ft) 8(26ft) 10(33ft) 10 (33ft) 8(26ft) 10(33ft) 15 (49ft)
Connection Instructions Refrigerant Piping
Step 1: Cut pipes
When preparing refrigerant pipes, take extra care to cut and flare them
properly. This will ensure efficient operation and minimize the need for
future maintenance.
1. Measure the distance between the indoor and outdoor units.
2. Using a pipe cutter, cut the pipe a little longer than the measured
distance.
3. Make sure that the pipe is cut at a perfect 90° angle.
90°
Oblique Rough Warped
DO NOT DEFORM PIPE WHILE CUTTING
Be extra careful not to damage, dent, or deform the pipe while cutting. This
will drastically reduce the heating efficiency of the unit.
Page 29
Refrigerant piping Connection
Step 2: Remove burrs Burrs can affect the air-tight seal of refrigerant piping
connection. They must be completely removed.
1. Hold the pipe at a downward angle to prevent burrs from falling into the
pipe.
2. Using a reamer or deburring tool, remove all burrs from the cut section of
the pipe.
Pipe Reamer
Point down
PIPING EXTENSION BEYOND FLARE FORM
Outer Diameter of Pipe (mm)
Ø 6.35 (Ø 0.25″) Ø 9.52 (Ø 0.375″) Ø12.7 ( Ø 0.5″) Ø 16 ( Ø 0.63″) Ø 19 ( Ø
0.75″)
A (mm)
Min.
MMaaxx..
0.7 (0.0275″) 1.3 (0.05″)
1.0 (0.04″) 1.6 (0.063″)
1.0 (0.04″) 1.8 (0.07″)
2.0 (0.078″) 2.2 (0.086″)
2.0 (0.078″) 2.4 (0.094″)
Flare form
A
Step 3: Flare pipe ends Proper flaring is essential to achieve an airtight
seal. 1. After removing burrs from cut pipe, seal
the ends with PVC tape to prevent foreign materials from entering the pipe. 2.
Sheath the pipe with insulating material. 3. Place flare nuts on both ends of
pipe. Make sure they are facing in the right direction, because you can’t put
them on or change their direction after flaring.
Flare nut
Copper pipe
Pipe
6. Place flaring tool onto the form. 7. Turn the handle of the flaring tool
clockwise
until the pipe is fully flared. 8. Remove the flaring tool and flare form,
then
inspect the end of the pipe for cracks and even flaring.
Step 4: Connect pipes
When connecting refrigerant pipes, be careful not to use excessive torque or
to deform the piping in any way. You should first connect the low-pressure
pipe, then the high-pressure pipe.
MINIMUM BEND RADIUS
When bending connective refrigerant piping, the minimum bending radius is
10cm.
4. Remove PVC tape from ends of pipe when ready to perform flaring work.
5. Clamp flare form on the end of the pipe. The end of the pipe must extend
beyond the edge of the flare form in accordance with the dimensions shown in
the table below.
Radius 10cm (4in)
Instructions for Connecting Piping to Indoor Unit
1. Align the center of the two pipes that you will connect.
Refrigerant piping Connection
Page 30
Indoor unit tubing
Flare nut Pipe
2. Tighten the flare nut as tightly as possible by hand.
3. Using a spanner, grip the nut on the unit tubing.
4. While firmly gripping the nut on the unit tubing, use a torque wrench to
tighten the flare nut according to the torque values in the Torque
Requirements table below. Loosen the flaring nut slightly, then tighten again.
Outer Diameter of Pipe (mm)
Ø 6.35 (Ø 0.25″)
Ø 9.52 (Ø 0.375″) Ø 12.7 (Ø 0.5″)
Ø 16 (Ø 0.63″) Ø 19 ( Ø 0.75″)
TORQUE REQUIREMENTS
Tightening Torque (N·m) 18~20(180~200kgf.cm)
32~39(320~390kgf.cm)
49~59(490~590kgf.cm)
Flare dimension(B) (mm) 8.4~8.7 (0.33~0.34″)
13.2~13.5 (0.52~0.53″)
16.2~16.5 (0.64~0.65″)
57~71(570~710kgf.cm) 19.2~19.7 (0.76~0.78″) 67~101(670~1010kgf.cm) 23.2~23.7 (0.91~0.93″)
Flare shape
90° ± 4 45°± 2
B R0.4~0.8
DO NOT USE EXCESSIVE TORQUE
Excessive force can break the nut or damage the refrigerant piping. You must
not exceed torque requirements shown in the table above.
Instructions for Connecting Piping to Outdoor Unit
1. Unscrew the cover from the packed valve on the side of the outdoor unit.
2. Remove protective caps from ends of valves.
3. Align flared pipe end with each valve, and tighten the flare nut as
tightly as possible by hand.
4. Using a spanner, grip the body of the valve. Do not grip the nut that
seals the service valve.
6. Loosen the flaring nut slightly, then tighten again.
7. Repeat Steps 3 to 6 for the remaining pipe.
USE SPANNER TO GRIP MAIN BODY OF VALVE
Torque from tightening the flare nut can snap off other parts of valve.
Refrigerant piping Connection
Valve cover
5. While firmly gripping the body of the valve, use a torque wrench to
tighten the flare nut according to the correct torque values.
Page 31
Air Evacuation
Preparations and Precautions
8. If there is a change in system pressure, refer to Gas Leak Check section for information
Air and foreign matter in the refrigerant circuit can
on how to check for leaks. If there is no
cause abnormal rises in pressure, which can damage change in system pressure, unscrew the cap
the air conditioner, reduce its efficiency, and cause 9. from the packed valve (high pressure valve).
injury. Use a vacuum pump and manifold gauge to evacuate the refrigerant
circuit, removing any non-condensable gas and moisture from the system.
Evacuation should be performed upon initial
Insert hexagonal wrench into the packed valve (high pressure valve) and open the valve by turning the wrench in a 1/4 counterclockwise turn. Listen for gas to exit the system, then close the valve after 5 seconds.
installation and when unit is relocated.
10. Watch the Pressure Gauge for one minute
BEFORE PERFORMING EVACUATION
Check to make sure the connective pipes between the indoor and outdoor units
are connected properly .
to make sure that there is no change in pressure. The Pressure Gauge should
read slightly higher than atmospheric pressure.
11. Remove the charge hose from the service port.
Check to make sure all wiring is connected
Flare nut
properly.
Evacuation Instructions
1. Connect the charge hose of the manifold gauge to service port on the
outdoor unit’s low pressure valve.
2. Connect another charge hose from the manifold gauge to the vacuum pump.
3. Open the Low Pressure side of the manifold
gauge. Keep the High Pressure side closed. 4. Turn on the vacuum pump to
evacuate the
system. 5. Run the vacuum for at least 15 minutes, or
until the Compound Meter reads -76cmHG (-10 5Pa).
Manifold Gauge
Compound gauge
-76cmHg
Low pressure valve Pressure hose /
Charge hose
Pressure gauge
High pressure valve Charge hose
Vacuum pump
Cap
valve body valve stem
12. Using hexagonal wrench, fully open both the high pressure and low
pressure valves.
13. Tighten valve caps on all three valves (service port, high pressure, low
pressure) by hand. You may tighten it further using a torque wrench if needed.
OPEN VALVE STEMS GENTLY
When opening valve stems, turn the hexagonal wrench until it hits against the
stopper. Do not try to force the valve to open further.
Low pressure valve
6. Close the Low Pressure side of the manifold gauge, and turn off the vacuum
pump.
7. Wait for 5 minutes, then check that there has been no change in system
pressure.
Air Evacuation
Page 32
Note on Adding Refrigerant
Some systems require additional charging depending on pipe lengths. The
standard pipe length varies according to local regulations. For example, in
North America, the standard pipe length is 7.5m (25′). In other areas, the
standard pipe length is 5m (16`). The refrigerant should be charged from the
service port on the outdoor unit’s low pressure valve. For the R290
refrigerant models, no refrigerant can be added.The additional refrigerant to
be charged can be calculated using the following formula:
ADDITIONAL REFRIGERANT PER PIPE LENGTH
Connective Pipe Air Purging
Length (m)
Method
Additional Refrigerant
< Standard pipe length Vacuum Pump
N/A
Standard pipe length
Vacuum Pump
Liquid Side: Ø 6.35 (ø 0.25″)
Liquid Side: Ø 9.52 (ø 0.375″)
R32:
R32:
(Pipe length standard length) x 12g/m (Pipe length standard length) x 24g/m
(Pipe length standard length) x 0.13oZ/ft (Pipe length standard length) x 0.26oZ/ft
R410A:
R410A: (Pipe length standard length) x 30g/m
(Pipe length standard length) x 15g/m (Pipe length standard length) x
0.16oZ/ft
R22:
(Pipe length standard length) x 0.32oZ/ft
R22: (Pipe length standard length) x 40g/m
(Pipe length standard length) x 20g/m (Pipe length standard length) x 0.42oZ/ft
(Pipe length standard length) x 0.21oZ/ft
CAUTION DO NOT mix refrigerant types.
Always wear work gloves and goggles when handling refrigerant.
Air Evacuation
Page 33
Electrical and Gas Leak Checks
Before Test Run
Only perform test run after you have completed the following steps:
· Electrical Safety Checks Confirm that the unit’s electrical system is safe
and operating properly
· Gas Leak Checks Check all flare nut connections and confirm that the
system is not leaking
· Confirm that gas and liquid (high and low pressure) valves are fully open
Electrical Safety Checks
After installation, confirm that all electrical wiring is installed in
accordance with local and national regulations, and according to the
Installation Manual.
BEFORE TEST RUN
Check Grounding Work
Measure grounding resistance by visual detection and with grounding resistance
tester. Grounding resistance must be less than 0.1.
Note: This may not be required for some locations in North America.
DURING TEST RUN
Check for Electrical Leakage
During the Test Run, use an electroprobe and multimeter to perform a
comprehensive electrical leakage test.
If electrical leakage is detected, turn off the unit immediately and call a
licensed electrician to find and resolve the cause of the leakage.
Note: This may not be required for some locations in North America.
WARNING RISK OF ELECTRIC SHOCK
ALL WIRING MUST COMPLY WITH LOCAL AND NATIONAL ELECTRICAL CODES, AND MUST BE
INSTALLED BY A LICENSED ELECTRICIAN.
Gas Leak Checks
There are two different methods to check for gas leaks.
Soap and Water Method
Using a soft brush, apply soapy water or liquid detergent to all pipe
connection points on the indoor unit and outdoor unit. The presence of bubbles
indicates a leak.
Leak Detector Method
If using leak detector, refer to the device’s operation manual for proper
usage instructions.
AFTER PERFORMING GAS LEAK CHECKS After confirming that the all pipe connection
points DO NOT leak, replace the valve cover on the outside unit.
Check-point of indoor unit
Check-point of outdoor unit
D
B
C
A
A: Low pressure stop valve B: High pressure stop valve C& D: Indoor unit flare nuts
Electrical and Gas Leak Checks
Page 34
Test Run
Test Run Instructions
You should perform the Test Run for at least 30 minutes. 1. Connect power to
the unit.
2. Press the ON/OFF button on the remote controller to turn it on.
3. Press the MODE button to scroll through the following functions, one at a
time:
· COOL Select lowest possible temperature
· HEAT Select highest possible temperature
4. Let each function run for 5 minutes, and perform the following checks:
List of Checks to Perform
PASS/FAIL
No electrical leakage
Unit is properly grounded
All electrical terminals properly covered
Indoor and outdoor units are solidly installed
All pipe connection points do not leak
Outdoor Indoor
(2):
(2):
Water drains properly from drain hose
All piping is properly insulated
Unit performs COOL function properly
Unit performs HEAT function properly
Indoor unit louvers rotate properly
Indoor unit responds to remote controller
DOUBLE-CHECK PIPE CONNECTIONS
During operation, the pressure of the refrigerant circuit will increase. This
may reveal leaks that were not present during your initial leak check. Take
time during the Test Run to double-check that all refrigerant pipe connection
points do not have leaks. Refer to Gas Leak Check section for instructions.
5. After the Test Run is successfully completed, and you confirm that all
checks points in List of Checks to Perform have PASSED, do the following:
a. Using remote control, return unit to normal operating temperature.
b. Using insulation tape, wrap the indoor refrigerant pipe connections that
you left uncovered during the indoor unit installation process.
IF AMBIENT TEMPERATURE IS BELOW 16°C (60°F)
You can’t use the remote controller to turn on the COOL function when the
ambient temperature is below 16°C. In this instance, you can use the MANUAL
CONTROL button to test the COOL function.
1. Lift the front panel of the indoor unit. NOTE: For some units, there is a
supporting rod located on the left or right side. Please use it to prop up the
panel.
2. The MANUAL CONTROL button is located on the right-hand side of the unit.
Press it 2 times to select the COOL function.
3. Perform Test Run as normal.
Supporting rod (located on the left or right, model dependent )
AUTO/COOL Manual control button
Test Run
Page 35
Packing and unpacking the unit
Instructions for packing and unpacking the unit:
Unpacking: Indoor unit: 1.Cut the sealing tape on the carton with a knife, one
cut on the left, one cut in the middle and one
cut on the right. 2.Use the vice to take out the sealing nails on the top of
the carton. 3.Open the carton. 4.Take out the middle support plate if it is
included. 5.Take out the accessory package, and take out the connecting wire
if it is included. 6.Lift the machine out of the carton and lay it flat.
7.Remove the left and right package foam or the upper and lower packaging
foam, untie the
packaging bag.
Outdoor Unit 1.Cut the packing belt. 2.Take the unit out of the carton.
3.Remove the foam from the unit. 4.Remove the packaging bag from the unit.
Packing: Indoor unit: 1.Put the indoor unit into the packing bag. 2.Attach the
left and right package foam or the upper and lower packaging foam to the unit.
3.Put the unit into the carton, then put accessory package in. 4.Close the
carton and seal it with the tape. 5.Using the packing belt if necessary.
Outdoor unit: 1.Put the outdoor unit into the packing bag. 2.Put the bottom
foam into the box. 3.Put the unit into the carton, then put the upper
packaging foam on the unit. 4.Close the carton and seal it with the tape.
5.Using the packing belt if necessary.
NOTE: Please keep all packaging items if you may need in the future.
Page 36
Packing and unpacking the unit
Carrier is committed for continuous improvement of Carrier products according to national and international standards to ensure the highest quality and reliability standards, and to meet market regulations and requirements. All specifications subject to change without prior notice according to Carrier policy of continuous development
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