VTech EW780-1925-03 Video Baby Monitor Instruction Manual

: June 1, 2024
: vtech

Table of Contents

VTech EW780-1925-03 Video Baby Monitor Instruction Manual
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VTech EW780-1925-03 Video Baby Monitor Instruction Manual

Test the sound level and position the video monitor

Testing the sound level of the video monitor

This baby monitor is intended as an aid. It is not a substitute for proper adult supervision, and should not be used as such.
For hearing protection, make sure the parent unit is more than 10 feet (3m) away from the baby unit. If you hear any feedback noise from the parent unit, move the parent unit further until the noise stops. You can also press on the VOL – parent unit to lower or mute the noise.
Increase the parent unit speaker volume if you cannot hear the sounds transmitted from the baby unit.

Positioning the video monitor

Keep the baby unit out of the reach of your baby. Never place or mount the baby unit inside the baby’s cot or playpen.
Excessive downward camera tilt may impair night vision and sound reception. If so, please adjust the tilt slightly upward.

Place the baby unit more than 3 feet (1m) away from your baby.
Adjust the angle of the baby unit to aim at your baby.
To avoid causing feedback noise from your video monitor:
- Make sure your baby unit and parent unit are more than 10 feet (3m) apart; OR
- Turn down the volume of your parent unit.

Need help?

For instructions and guides to make the best use of your baby monitor, and for the latest information and support, check out our online help topics and FAQs. The online help page will also be updated periodically to reflect product system updates.

Use your smartphone or mobile device to access our online help.

Go to https://help.vtechphones.com/rm7764hd or https://help.vtechphones.com/rm7764-2hd; OR
Scan the QR code on the right. Launch the camera app or QR code scanner app on your smartphone or tablet. Hold the device’s camera up to the QR code and frame it. Tap the notification to trigger the redirection of the online help.
- If the QR code is not clearly displayed, adjust your camera’s focus by moving your device closer or further away until it is clear.

If you would like to contact us, visit https://help.vtechphones.com/cs.

You can also call our Customer Support at
1-844-848-8324 (1-844-84-VTECH) [in US] or
1-888-211-2005 [in Canada] for help.

Basic operation

After powering up your video monitor, the parent unit streams live video in Direct mode. We recommend you follow the instructions on screen to set up a home Wi-Fi network connection with your monitor for mobile/tablet remote access and receiving firmware updates. See Download app for mobile access in this quick start guide.

Use the menu

Press MENU on the parent unit to enter the main menu, choose a menu item, or save a setting. You can use the parent unit menu for advanced settings or operations, such as to play or stop the baby unit lullaby, or adjust the baby unit sound sensitivity.

While in the menu:

Press ∧ , ∨ , < or > to scroll among the menu options.
Press MENU/SELECT to select an item.
Press TALK/ to return to the previous menu or live video.

Adjust speaker volume

Press VOL – | VOL + to adjust the parent unit speaker volume level received from the baby unit.

Zoom

Press to scroll through , , , in a fixed zoom sequence, allowing you to zoom in or out. The displayed zoom icon indicates the level of magnification for the image.

Talk to your baby via the baby unit

Press and hold the TALK key.
When the icon displays on screen, speak to your parent unit. Your voice is transmitted to the baby unit.
When finished talking, release the TALK key to hear your baby again.

Turn on/off the parent unit screen

You can turn on or turn off the parent unit screen without powering off the unit. You will still hear sounds from the baby unit.

Short press POWER | LCD ON/OFF on the parent unit to turn off the screen.
Press any key on the parent unit to turn the screen on again.

To restore the parent unit to its default settings, you can reset it by inserting a pin or paper clip into the RESET hole on the back of the parent unit and gently press the button inside.

Test the location for the baby unit

If you plan to install your baby unit in a designated location, and use your home Wi-Fi network to connect your video monitor, you need to test which of your selected monitoring areas within the house have good Wi-Fi signal strength. After you have powered on your parent unit, you can use your parent unit’s Wi-Fi signal icon(s) to assist in checking. Once you have identified the suitable location, you can install your baby unit. Adjust the distance between your baby unit and the Wi-Fi router if needed.

Surroundings and obstructing factors, such as large metallic objects, filing cabinets, long distances, electrical appliances, and internal walls, may reduce Wi-Fi signal.

Night vision

The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a dark room. When the baby unit detects low light levels, the infrared LEDs are switched on automatically. The images from the baby unit are in black and white, and appears on the screen.

A click sound from the baby unit is a normal occurrence that happens when your unit adapts to the environment lighting conditions.
To achieve accurate and high quality video feeds, your baby unit is equipped with an Infrared cut-off filter lens that optimises colour accuracy in bright, day-time environments. When the environment turns dark at night, this filter lens is withdrawn to enhance night vision quality. The brief click sound you hear is from the filter lens activates/deactivates as the unit switches from day to night vision (and vice versa).
Depending on the surroundings and other interfering factors, for example, lighting, objects, colours and backgrounds, the image quality may vary. Adjust the baby unit angle or place the baby unit at a higher location to prevent glare and a blurred display.

Technical specifications

Frequently asked questions

Below are the questions most frequently asked about the video monitor.

Frequently asked questions

Mount the baby unit (optional)

Mount the baby unit

General product care

To keep this product working well and looking good, follow these guidelines:

Avoid placing it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a soft damp cloth.
DO NOT immerse the parent unit and the baby unit in water and do not clean under running water.
DO NOT use solvents, household cleaning sprays, or liquid cleaners.
Make sure the parent unit and the baby unit are dry before you connect to the mains again.

Storage

When you are not going to use the video monitor for some time, store the parent unit, the baby unit and the adaptors in a cool, dry location.

Cable management

Disclaimer and Limitation of Liability

VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user’s manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product.
Company: VTech Communications, Inc.
Address: 9020 SW Washington Square Road – Ste 555 Tigard, OR 97223, United States
Phone: 1 800-595-9511 in the U.S. or 1 800-267-7377 in Canada

QR Code

Android ™ and Google Play ™ are trademarks of Google Inc.
App Store is a trademark of Apple Inc., registered in the U.S. and other countries.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

The RBRC seal

The RBRC seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation makes it easy for you to drop off the spent product at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of Call2recycle, Inc.

FCC and IC regulations

FCC Part 15

NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The baby unit shall be installed and used such that parts of all persons’ body are maintained at a distance of approximately 8 in (20 cm) or more. The transmitter and antenna of the parent unit shall be held at least 1 in (2.5 cm) from your face.

This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)

Industry Canada

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.

This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.

RF radiation exposure statement

The product complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The baby unit should be installed and operated with a minimum distance of 8 in (20 cm) between the baby unit and all persons’ body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment complies also with Industry Canada RSS-102 with respect to Canada’s Health Code 6 for Exposure of Humans to RF Fields.

California Energy Commission battery charging testing mode

This video monitor meets the California Energy Commission (CEC) regulations for energy consumption. Your video monitor is set up to comply with the energy-conserving standards right out of the box.

Follow the instructions to install and charge the battery. The CEC battery charging testing mode is activated while charging.

Even if the parent unit is paired to camera units, the CEC battery charging testing mode is activated while it is powered off and charging.

Please retain your original sales receipt as proof of purchase.

Specifications are subject to change without notice.
© 2024 VTech Telecommunications Ltd.
All rights reserved. 01/24. RM7764HDV2-x_US_Gen 2_QSG_V1