T-Mobile 5G Connected Workplace User Guide

June 1, 2024
T-Mobile

T-Mobile-LOGO

T-Mobile 5G Connected Workplace

T-Mobile-5G-Connected-Workplace-PRODUCT

Product Information

Installation Services for Connected Workplace

Our experts provide installation services to set up your hardware seamlessly and efficiently. From project planning to hardware installation and testing, we offer dedicated support for an exceptional experience.

Specifications

  • Installation Services : Project planning, project management, hardware installation, testing, and service validation
  • Includes: Coordinated installation activities from start to finish at no extra charge
  • Services: Cabling, mounting, installation of external antenna, hardware setup

Product Usage Instructions

  • Project Planning
    • Our consultative approach ensures clear requirements and alignment. Our team will confirm the scope of work, develop feedback schedules, perform site surveys, and more.
  • Project Management
    • A T-Mobile expert will coordinate necessary resources for installation, provide progress updates, and escalate issues as needed.
  • Hardware Installation
    • Installers will set up your T-Mobile-provided device, including cabling, mounting, external antenna installation, and more.
  • Testing and Service Validation
    • Our team ensures the service functions as expected, confirms hardware configuration and connectivity, and hands off to customer care for ongoing support.

Contact your T-Mobile for Business representative or visit T-Mobile.com/Business to learn more about getting Connected Workplace installed.

FAQ

  • Q: Is the installation service free of charge?
    • A: Yes, the installation services are included at no extra charge.
  • Q: What does the hardware installation include?
    • A: Hardware installation includes cabling, mounting, installation of external antenna, and setting up the provided device.

INSTALLATION

Our experts will come to your location to get your hardware up and running seamlessly and efficiently.  Take advantage of coordinated installation activities from start to finish—all included at no extra charge.

DEDICATED SUPPORT FOR AN EXCEPTIONAL EXPERIENCE.

  • Project planning
    • Our consultative approach is designed to ensure requirement clarity and alignment. Our team will confirm the scope of work, develop workback schedules, perform site surveys, and more.
  • Project management
    • A T-Mobile expert will be assigned to coordinate the necessary resources to complete the installation, provide regular progress updates, and escalate issues as needed.
  • Hardware installation
    • Installers are available to set up your T-Mobile-provided device.  Services include cabling, mounting, and installation of external antennas, and more.
  • Testing and service validation
    • Our team ensures the service is functioning as expected, confirms hardware configuration and connectivity, and hands off to customer care for ongoing support.
    • To learn more about getting Connected Workplace installed, contact your T-Mobile for Business representative or visit  T-Mobile.com/Business.

T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. © 2024 T-Mobile USA, Inc.

References

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