SAMSUNG HW-S700D Wireless Dolby Soundbar User Guide
- June 1, 2024
- Samsung
Table of Contents
SAMSUNG HW-S700D Wireless Dolby Soundbar
Specifications
- Model : HW-S80D / HW-S70D
- Power Input: AC 100-240V ~ 50/60Hz
- Power Output: DC 19V
- Connection: HDMI (eARC), USB, Power Adapter
- Compatibility: Samsung TVs with Q-Symphony function support
Product Usage Instructions
Checking the Components
Make sure all components are present as per the user manual.
Product Overview
Identify the top panel and rear panel features of the Soundbaras described in the manual.
Top Panel of the Soundbar
- (Multi-Function) Button: Press to turn on/off the Soundbar and change modes.
- (Mic On/Off) Button: Turn the microphone on/off.
- LED Indicator: Displays Soundbar’s current mode or status.
- (Power) Button: Turns the power on and off.
- (Source) Button: Change the input source.
Rear Panel of the Soundbar
- SERVICE port: Connect a USB storage device for software upgrades.
- HDMI (eARC): Connect to the TV’s HDMI jack.
- DC 19V: Connect the power adapter.
Connecting the Soundbar
Connect the power and units as shown in the manual.
Rear of Subwoofer
- POWER port: Connect to DC 19V power supply.
The rear of the Soundbar Main Unit
- DC 19V: Connect to the power adapter.
Using a Wired Connection
Connect using an HDMI to a Micro HDMI cable as instructed in the manual. FAQ
- Q: How do I activate the Q-Symphony function?
- A: When the Soundbar connects to a Samsung TV that supports Q-Symphony, follow the instructions provided in the manual to enable the feature. Make sure both devices are compatible for this function.
- Q: What should I do if the LED indicator on the Soundbar is not functioning correctly?
- A: Check the power connection and ensure all cables are properly connected. If the issue persists, contact Samsung’s customer support for assistance.
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols that may be on your Samsung product.
WARNING
- To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
CAUTION
- TO PREVENT ELECTRIC SHOCK, MATCH THE WIDE BLADE OF THE PLUG TO THE WIDE SLOT, AND FULLY INSERT IT.
- This apparatus shall always be connected to an AC outlet with a protective grounding connection.
- To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
- Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases, on the apparatus.
- To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times
PRECAUTIONS
- Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
- During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
- Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
- Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using it.
- Fire or explosion may occur, resulting in damage to the remote control or personal injury.
- Do not apply shock to the remote control.
- Be careful not to let foreign substances such as metal, liquid, or dust come in contact with the charging terminal of the remote control.
- When the remote control is damaged or you smell smoke or burning fumes, immediately stop operation and then repair it at the Samsung service center.
- Do not arbitrarily disassemble the remote control.
- Be careful not to let infants or pets suck or bite the remote control. Fire or explosion may occur, resulting in damage to the remote control or personal injury.
CHECKING THE COMPONENTS
- Soundbar Main Unit
- Soundbar Remote Control
- Subwoofer
- Power Cord X 2 (Subwoofer, Soundbar)
- AC/DC Adapter
- HDMI to Micro HDMI Cable
- Wall Mount Guide
- Holder-Screw X 2
- Screw (M5 X L55) X 4
- Screw Anchor X 4
- Bracket-Wall Mount X 2
NOTE
- For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
- To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care
PRODUCT OVERVIEW
Top Panel of the Soundbar
- To switch to Bluetooth Pairing state in “Bluetooth” mode, press and hold the (Mic On/Off) or button on the top of the Soundbar for more than 5 seconds.
Rear Panel of the Soundbar
- SERVICE
- Connect a USB storage device to upgrade the product’s software.
- 2 HDMI (eARC)
- Connect to the HDMI jack on a TV.
- 3 DC 19V
- Connect the AC/DC power adapter. (Power Supply In)
CONNECTING THE SOUNDBAR
Connecting the power and units
- Rear of Subwoofer
- The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
USING A WIRED CONNECTION
Connecting using an HDMI to Micro HDMI Cable
NOTE
- When using an HDMI to Micro HDMI cable, take caution not to break the cable terminal.
- When the TV sound is not output, press the ( Multi button at the top of the Soundbar or button on the remote control to select the “TV ARC” mode.
- The recommended cable is an HDMI cable certified by HDMI.org.
Using the Q-Symphony Function
When the Soundbar connects to a Samsung TV that supports the Q-Symphony
function, you can play the sound simultaneously through the Soundbar and the
TV. If you use the Q-Symphony function, the surround sound played on the TV
allows you to enjoy a richer, more three-dimensional surround sound effect.
When the Soundbar is connected, the “Q-symphony” menu appears on the TV. (The
message displayed may differ with the TV model.)
(Settings ( ) → All Settings ( ) → Sound → Sound Output)
USING A WIRELESS CONNECTION
- Connecting via Bluetooth
- Search for the Bluetooth device on your TV or mobile device.
NOTE • If asked for a PIN code when connecting a Bluetooth device, enter
<0000>.Connecting via Wi-Fi (Wireless Network)
- To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.
- Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
- Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
- Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.
TROUBLESHOOTING
Before seeking assistance, check the following.
The soundbar does not turn on.
- Check whether the power cord of the Soundbar is correctly inserted into the outlet.
If the subwoofer does not connect automatically
- Turn off the Soundbar main.
- Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
- Press the Up button on the remote control for 5 seconds
- Check if the LINK LED is solid blue (connection complete).
- The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer
Soundbar works erratically.
- After removing the power cord, insert it again.
- Try again after initializing the product.
- If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power.
If the remote control does not work.
- Point the remote directly at the soundbar.
- *HW-S80D** : recharge the remote control.
- *HW-S70D:** Replace the batteries with new ones.
The Soundbar indicator turns solid red. (HW-S80*D model only)
- The microphone is turned off. Turn on the microphone
Sound is not output from the soundbar.
-
The volume of the Soundbar is too low or muted. Adjust the volume.
-
When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
-
For sound output of the TV, select Soundbar.
(Samsung TV: Home ( ) → Menu → Settings ( )
→ All Settings ( ) → Sound → Sound Output → Select Soundbar) -
Remove the cable from the Soundbar and then reconnect it.
Sound is not output from the subwoofer.
- Check whether the LED on the rear of the Subwoofer lights in blue. Reconnect it when the blue LED blinks or the red LED lights.
If the TV is not connected via HDMI (eARC)
- Check whether the HDMI cable is correctly connected to the ARC terminal.
- Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
- HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. ( Samsung TV: Home ( )
→ Menu → Settings ( ) → All Settings ( ) → Connection → External Device Manager → Anynet+(HDMI-CEC) ON)
The soundbar will not connect via Bluetooth.
- When connecting a new device, switch to “BT PAIRING” for connection. (Press the PAIR button on the remote control or press the ( Mic On/ Off ) button on the body for at least 5 seconds.)
- Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung
- TV : Home ( ) → Menu → Settings ( ) →
- All Settings ( ) → Sound → Sound Output →
- Bluetooth Speaker List)
The sound drops out when connected via Bluetooth.
- Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
- If your device that is connected via Bluetooth moves too far away from the soundbar, it may cause the sound to drop out. Move the device closer to the soundbar
- If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.
The soundbar will not connect to Wi-Fi.
-
Make sure the wireless router is turned on and then reconnect the wireless router after rebooting. • The soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the soundbar, or eliminating any obstacles that are between the soundbar and the router, if possible.
The soundbar does not turn on automatically with the TV. -
When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First, turn off the TV.
IMPORTANT NOTES ABOUT THE SERVICE
- Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
- An administration fee may be charged if either
- (a) : an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read).
- (b) : you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).
- You will be informed of the administration fee amount before a technician visits.
SPECIFICATIONS AND GUIDE
- Model Name: HW-S80*D
- Weight: 1.4 kg
- Dimensions (W x H x D) : 1160.0 x 38.0 x 39.9 mm
- AMPLIFIER Rated Output power : 130 W Subwoofer PS-WS800D (HW-S800D), PS-WS801D (HW-S801D)
- Weight: 6.4 kg
- Dimensions (W x H x D) : 238.0 x 240.8 x 238.0 mm
- AMPLIFIER Rated Output power: 200 W
- Model Name: HW-S70*D
- Weight: 1 kg
- Dimensions (W x H x D) : 890.0 x 38.0 x 39.9 mm
- AMPLIFIER Rated Output power: 90 W
- Subwoofer
- PS-WS705D (HW-S700D), PS-WS706D (HW-S701D)
- Weight: 6 kg
- Dimensions (W x H x D) : 205.0 x 353.0 x 302.0 mm
- AMPLIFIER Rated Output power : 160 W
- Operating Temperature Range: +10 °C to +40 °C
- Operating Humidity Range : 10 % to 80 %, non-condensing
- Storage Temperature Range: -20 °C to +45 °C
- Storage Humidity Range: 5 % to 95 %, non-condensing
Supported play formats
Dolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD /Dolby ATMOS / DTS 5.1ch / LPCM 8ch
NOTE
- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
- Weight and dimensions are approximate.
- Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi or Bluetooth.
- Overall Standby Power Consumption (W ): 2.0 W
- To deactivate the Wi-Fi connection:
- Press and hold the CH LEVEL button on the remote control of the Soundbar for more than 30 seconds to turn on or off the Wi-Fi connection.
- To deactivate Bluetooth connection:
- Press and hold the TONE CONTROL button on the remote control of the Soundbar for more than 30 seconds to turn on or off the Bluetooth connection.
- • Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements.
The full text of the declaration of conformity is available at the following internet address:
http://www.samsung.com go to Support and enter the model name.
This equipment may be operated in all EU countries and in the UK.
The 5GHz WLAN(Wi-Fi or SRD) function of this equipment may only be operated indoors.
WIRELESS DEVICE OUTPUT POWER
RF max transmitter power :
- 100mW at 2.4GHz-2.4835GHz,
- 200mW at 5.15GHz-5.25GHz & 5.47GHz – 5.725GHz, 100mW at 5.25GHz-5.35GHz
[ENERGY STAR]
ENERGY STAR qualified model only
- Your Samsung product is ENERGY STAR qualified in its factory default setting. Changes to certain features, settings, and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
- Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of Government agencies, designed to promote energy-efficient products and practices.
- Refer to www.energystar.gov for more information of the ENERGY STAR Program.
- ENERGY STAR qualified model only (The other models)
- 25mW at 5.725GHz-5.875GHz
- As an ENERGY STAR Partner, Samsung has determined that this product or product model meets the ENERGY STAR guidelines for energy efficiency.
[Correct disposal of batteries in this product]
Applicable in countries with separate collection systems)
The marking on the battery, manual or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.The battery incorporated in this product is not user-replaceable. For information on its replacement, please contact your service provider. Do not attempt to remove the battery or dispose of it in a fire. Do not disassemble, crush, or puncture the battery. If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery.
Removing the battery
- To remove the battery, contact an authorized service center. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
- For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of
material resources. Household users should contact either the retailer where
they purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.
For information on Samsung’s environmental commitments and product-specific
regulatory obligations e.g. REACH, WEEE, and Batteries, visit:
www.samsung.com/uk/aboutsamsung/sustainability/environment/our-
commitment/data
COMMISSION REGULATION (EU) 2019/1782
- Ecodesign requirements for external power supplies : www.samsung.com/global/ecodesign_component
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLDWIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.
Country/ Region|
Samsung Service Centre (
|
Web Site
| | Country/ Region|
Samsung Service Centre (
|
Web Site
|
---|---|---|---|---|---|---|---
UK| 0333 000 0333|
www.samsung.com/uk/support| CZECH| 800 –
SAMSUNG
(800-726786)
| www.samsung.com/cz/support|
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(0800-726 786)
| www.samsung.com/sk/ support|
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support|
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support|
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support|
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support|
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support|
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www.samsung.com/it/ support|
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SPAIN| 91 175 00 15| www.samsung.com/es/
support|
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številka)
| www.samsung.com/si/ support|
PORTUGAL
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Chamada para a rede fixa
nacional
Dias úteis das 9h às 20h
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www.samsung.com/pt/ support
|
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support|
LUXEMBURG| 261 03 710| www.samsung.com/be_fr/
support| Kosovo| 038 40 30 90| www.samsung.com/
support|
NETHERLANDS| 088 90 90 100| www.samsung.com/nl/
support| ALBANIA| 045 620 202|
www.samsung.com/al/ support|
BELGIUM
|
02-201-24-18
| www.samsung.com/be/ support (Dutch) www.samsung.com/be_fr/ support (French)|
BULGARIA
| 0800 111 31 – Безплатен за всички оператори
*3000 – Цена на един градски разговор или според тарифата на мобилният оператор 09:00 до 18:00 –
Понеделник до Петък
|
www.samsung.com/bg/ support
|
NORWAY| 21629099| www.samsung.com/no/ support|
DENMARK| 707 019 70| www.samsung.com/dk/
support|
ROMANIA
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*8000 – Apel tarifat în reţea
Program Call Center
Luni – Vineri: 9 AM – 6 PM
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support|
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landline, toll free
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|
POLAND
| 801-172-678*
- (opłata według taryfy
operatora)
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mobile and landline (+30) 210 6897691 from mobile and landline
|
HUNGARY| 0680SAMSUNG (0680-
726-7864)
| www.samsung.com/hu/ support|
AUSTRIA| 0800 72 67 864 (0800-SAMSUNG)|
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LITHUANIA| 8-800-77777| www.samsung.com/lt/
support|
SWITZERLAND
|
0800 726 786
| www.samsung.com/ch/ support (German)
www.samsung.com/ch_fr/ support (French)|
LATVIA| 8000-7267| www.samsung.com/lv/ support|
ESTONIA| 800-7267| www.samsung.com/ee/ support|
|
AH81-17428G-00
You can access the User Guide on Samsung’s online customer support center by
scanning the QR code on the left.
To see the manual on your PC or mobile device, download the manual in document
format from Samsung’s website.
References
- HDMI Licensing Administrator, Inc.
- Homepage | ENERGY STAR
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Samsung Albania | Celularë, TV, Lavatriçe dhe Pajisje shtëpiake
- Samsung Österreich | Smartphones - TV - Haushaltsgeräte
- Samsung Bosna i Hercegovina | Mobiteli, TV, veš mašine i kućanski aparati.
- Samsung България | смартфони | Битова техника
- Samsung Deutschland | Smartphone | TV | Haushaltsgeräte
- Samsung Danmark | Mobil | TV | Hvidevarer
- Samsung Eesti | Nutitelefonid, TV, Kodumasinad & elektroonika
- Samsung España | Móviles | Televisores | Electrodomésticos
- Samsung Suomi | Mobiili | TV | Kodinkoneet
- Samsung France | Smartphone | TV | Électroménager | PC | Audio
- SAMSUNG
- SAMSUNG
- Samsung Hrvatska | Mobiteli, TV, perilice rublja i kućanski uređaji
- Samsung Magyarország | Samsung Mobiltelefon | Háztartási Gépek | TV
- Samsung Ireland | Mobile | Home Electronics | Home Appliances | TV
- Samsung Lietuva | SAMSUNG Lietuva – Telefonai | TV | Garso įranga | Buitinė technika | IT
- Samsung Latvija | Smartphones | Sadzīves Tehnika | TV
- Samsung Северна Македонија | Moбилни, ТВ, Машини за перење и Апарати за домаќинство.
- Samsung Srbija | Mobilni telefoni, TV, Veš mašine i kućni aparati
- Samsung Sverige | Mobiltelefoner | TV | Vitvaror
- Samsung Slovenija | Mobilni telefoni, TV, pralni stroji in gospodinjski aparati
- Support Home | Official Samsung Support US
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