VTech EW780-1930-00A Video Baby Monitor Instruction Manual

June 1, 2024
vtech

VTech EW780-1930-00A Video Baby Monitor

VTech-EW780-1930-00A-Video-Baby-Monitor-product

Specifications :

  • Parent unit streams live video in direct mode
  • Wi-Fi connectivity for enhanced functionality and mobile access
  • Adjustable parent unit speaker volume
  • Zoom feature
  • Two-way communication with the baby unit
  • Adjustable baby unit speaker volume
  • Parent unit screen on/off function
  • Reset function
  • Wall mount bracket for baby unit (optional)

Product Usage Instructions

Basic Operation:

After powering up the video monitor, the parent unit streams live video in direct mode. For enhanced functionality and mobile access, set up your home Wi-Fi network following the on-screen instructions.

Using the Menu:

To access the main menu on the parent unit, press MENU. Use the menu for advanced settings like playing lullabies, adjusting motion and sound detection settings.

Adjusting Settings:

  • To adjust the parent unit speaker volume, use -VOL / VOL+ buttons.
  • To mute sound, press the Muted button.
  • To zoom in or out, use the Zoom button.

Two-Way Communication:

To talk to your baby via the baby unit, press and hold the TALK key. Release the key when finished talking.

Adjusting Baby Unit Settings:

  1. Press MENU on the parent unit.
  2. Go to General settings and select Camera Volume.
  3. Adjust the baby unit’s speaker volume using the corresponding buttons.
  • Screen On/Off Function:
    • To turn on or off the parent unit screen without powering off the unit, press and hold the designated button.
  • Resetting the Parent Unit:
    • To reset the parent unit, locate the RESET key at the back. Insert a pin into the RESET hole and press the button inside.
  • Mounting the Baby Unit (Optional):
    • Follow the provided instructions for mounting the baby unit securely on a wall for optimal viewing angles.
  • Testing Sound Levels and Positioning:
    • After setup, test the sound level and position of the HD video monitor to ensure optimal performance.

FAQ

  • Q: How can I adjust the volume of the parent unit speaker?
    • A: Use the -VOL / VOL+ buttons on the parent unit to adjust the speaker volume.
  • Q: Can I communicate with my baby through the baby unit?
    • A: Yes, you can talk to your baby by pressing and holding the TALK key on the parent unit.

Basic operation

After powering up your video monitor, the parent unit streams live video in direct mode. We recommend you follow the instructions on the screen to set up your home Wi-Fi network with your monitor for functionality enhancements and mobile access. See Auto software and firmware update and Download app for mobile access in this quick start guide.

Use the menu

Press MENU on the parent unit to enter the main menu, choose a menu item, or save a setting. You can use the parent unit menu for advanced settings or operations, such as to play or stop lullaby or adjust the motion and sound detection settings.

While in the menu:

  • Press to scroll among the menu options.
  • Press SELECT to select an item.
  • Press  to return to the live video.
  • Press to go to the Help & info page.

Adjust parent unit speaker volume

Press -VOL / VOL+ to adjust your parent unit speaker volume. It determines the volume of sound that plays from your parent unit.

Zoom
Press to zoom in or out.

Talk to your baby via the baby unit

  1. Press and hold the TALK key.
  2. When the icon displays on the screen, speak to your parent unit. Your voice is transmitted to the baby unit.
  3. When finish talking, release the TALK key and hear your baby again.

Adjust the baby unit speaker volume

  1. Press MENU.
  2. Go to General settings .
  3. Press to scroll to Camera Volume .
  4. Press to decrease and to increase the baby unit’s speaker volume.

Turn on/off the parent unit screen

VTech-EW780-1930-00A-Video-Baby-Monitor-fig \(17\)
Turn on or off the parent unit screen without powering off the parent unit. You will still hear sounds from the baby unit.

  • Press POWER on the parent unit to turn off the screen.
  • Press any key on the parent unit to turn the screen on again.

T ip

  • You can reset the parent unit by pressing the RESET key at the back of the unit.
  • Use a pin and insert it into the RESET hole at the back of the parent unit, and then press the button inside.

Basic operation Test the sound level and position the HD video monitor

Notes

  • This HD video monitor is intended as an aid. It is not a substitute for proper adult supervision, and should not be used as such.
    Testing the sound level of the HD video monitor

CAUTION

  • For hearing protection, make sure the parent unit is more than 3 feet (1m) away from the baby unit. If you hear a feedback noise from the parent unit, move the parent unit further away until the noise stops. You can also press – VOL on the parent unit to lower or mute the noise.

TIP

  • Increase the parent unit speaker volume if you cannot hear the sounds transmitted from the baby unit.VTech-EW780-1930-00A-Video-Baby-Monitor-fig \(19\)

Positioning the HD video monitor

CAUTION

  • Keep the baby unit out of the reach of your baby. Never place or mount the baby unit inside the baby’s cot or playpen.
  1. Place the baby unit more than 3 feet (1 m) away from your baby.VTech-EW780-1930-00A-Video-Baby-Monitor-fig \(20\)
  2. Adjust the angle of the baby unit to aim at your baby.
  3. To avoid causing a feedback noise from your HD video monitor:
    • Make sure your baby unit and parent unit are more than 3 feet (1 m) apart; OR
    • Turn down the volume of your parent unit.VTech-EW780-1930-00A-Video-Baby-Monitor-fig \(22\)

Test the location of the baby unit

If you plan to install your baby unit in a designated location and use your home Wi-Fi network to connect your video monitor, you need to test which of your selected monitoring areas within the house have good Wi-Fi signal strength. After you have powered on your parent unit, you can use your parent unit’s Wi-Fi signal indicator to assist in checking. Once you have identified the suitable location, you can install your baby unit. Adjust the distance between your baby unit and the Wi-Fi router if needed.

TIP

  • Depending on surroundings and obstructing factors that affect signal strength, such as distance and internal walls, you may experience reduced Wi-Fi signal. To improve the Wi-Fi signal strength, adjust the distance or direction of your parent unit. Check with your parent unit again.

General product care

To keep this product working well and looking good, follow these guidelines:

  • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
  • DO NOT expose it to direct sunlight or moisture.
  • Avoid dropping the product or treating it roughly.
  • Clean with a soft damp cloth.
  • DO NOT immerse the parent unit and the baby unit in water and do not clean them under running water.
  • DO NOT use cleaning spray or liquid cleaners.
  • Make sure the parent unit and the baby unit are dry before you connect them to the mains again.

Technical specifications

VTech-EW780-1930-00A-Video-Baby-Monitor-fig \(24\)

Credits :

  • The Background Noise sound file was created by Caroline Ford and is used under the Creative Commons license.
  • The Stream Noise sound file was created by Caroline Ford and is used under the Creative Commons license.
  • The Crickets At Night sound file was created by Mike Koenig and is used under the Creative Commons license.
  • The Heart Beat sound file was created by Zarabadeu and is used under the Creative Commons license.
  • Android TM and Google Play TM are trademarks of Google Inc.
  • App Store is a trademark of Apple Inc., registered in the U.S. and other countries.
  • iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Mount the baby unit optional

Notes

Check for reception strength and camera angle of the baby unit before drilling the holes.

The types of screws and anchors you need depend on the composition of the wall. You may need to purchase the screws and anchors separately to mount your baby units.

  1. Place the wall mount bracket on a wall and then use a pencil to mark two holes in parallel. Remove the wall mount bracket and drill two holes in the wall (7/32 inch drill bit).
  2. If you drill the holes into a stud, go to step 3.
    • If you drill the holes into an object other than a stud, insert the wall anchors into the holes. Tap gently on the ends with a hammer until the wall anchors are flush with the wall.
  3. Align the wall mount bracket and screws with the holes in the wall as shown. Tighten the screw in the middle hole first, so that the wall mount bracket position is fixed. You can tighten the other screw in the top hole.
    • 3. Insert the screws into the holes and tighten the screws until only 1/4 inch ofthe screws are exposed.
  4. Place the baby unit on the wall mount bracket, and then slide it forward until it locks into place. Connect the power adapter to the baby unit and a power supply.VTech-EW780-1930-00A-Video-Baby-Monitor-fig \(29\)
    • 4. Place the baby unit on the wall mount bracket, and then slide it forward until it locks into place. Align the holes on the wall mount bracket with the screws on the wall, and slide the wall mount bracket down until it locks into place.
  5. You can maximize your baby unit’s viewing angles by tilting the wall mount bracket. Hold the baby unit, and then rotate the knob in the anticlockwise direction. This will loosen the joint of the wall mount bracket. Tilt your baby unit up or down to adjust to your preferred angle. Then, rotate the knob in a clockwise direction to tighten the joint and secure the angle.

The RBRC seal

VTech-EW780-1930-00A-Video-Baby-Monitor-fig \(3\)

The RBRC seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The program provides a convenient alternative to placing used lithium-ion batteries into

the trash or municipal waste, which may be illegal in your area. VTech’s participation makes it easy for you to drop off the spent product at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of Call2recycle, Inc.

FCC and IC regulations

FCC Part 15

NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
    • WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The baby unit shall be installed and used such that parts of all persons’ bodies are maintained at a distance of approximately 8 in (20 cm) or more. The transmitter and antenna of the parent unit shall be held at least 1 in (2.5 cm) from your face.

This Class B digital apparatus complies with Canadian requirements:

CAN ICES-3 (B)/NMB-3(B)

Industry Canada

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.

RF radiation exposure statement

The product complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The baby unit should be installed and operated with a minimum distance of 8 in (20 cm) between the baby unit and all persons’ body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment complies also with Industry Canada RSS-102 with respect to Canada’s Health Code 6 for Exposure of Humans to RF Fields.

California Energy Commission battery

charging testing mode

This video monitor meets the California Energy Commission (CEC) regulations for energy consumption. Your video monitor is set up to comply with the energy-conserving standards right out of the box.
Follow the instructions to install and charge the battery. The CEC battery charging testing mode is activated while charging. Even if the parent unit is paired to camera units, the CEC battery charging testing mode is activated while it is powered off and charging.

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

  1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
  2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or
  3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
  4. Product to the extent that the problem is caused by use with non-VTech accessories; or
  5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
  6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or
  7. Product returned without a valid proof of purchase (see item 2 on the following part); or
  8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in Canada, please visit our website at www.vtechcanada.com or call 1-888-211-2005.

NOTE: Before calling for service, please review the user’s manual – a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return the repaired or replaced Products under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

  1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
  2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
  3. Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not  allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTechbe liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Product Recycling

Recycle this product when you are done with it.

For more information, scan the QR code or visit vtechphones.com/recycle.

Specifications are subject to change without notice.

© 2023 VTech Telecommunications Ltd.
All rights reserved. 07/23. RM5754-XHD_US_QSG_V2

References

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