Marshall 972MOTIF2 True Wireless Earbuds With Active Noise Cancellation User Manual
- June 1, 2024
- Marshall
Table of Contents
Marshall 972MOTIF2 True Wireless Earbuds With Active Noise Cancellation
Specifications
- Wireless charging capability
- USB-C power input
- Customizable touch controls
- High-performance lithium-ion batteries
Product Usage Instructions
Device Layout
The device layout includes a charging case indicator, charging case button, wireless charging capability, USB-C power input, touch controls, and ear tips for optimal fit.
Getting Started
- Open the charging case.
- Press and hold the button on the case until the LED turns to a slow blue pulse.
- Select MOTIF II A.N.C. from your sound device’s Bluetooth list.
- Download the Marshall Bluetooth app and follow the in-app instructions to complete the setup.
Charging the Earbuds
Put your earbuds back in the case and close the lid to turn them off and begin charging.
Charging the Case
To charge the case, use a wireless charger or plug it into a USB power source. The case is fully charged when the front-facing LED is steady green.
- For wireless charging:
- Place the charging case flat against the wireless charging pad.
- Ensure the front LED lights up to indicate charging.
- Wait for the LED to turn steady green to indicate full charge.
Spotify Tap
Spotify Tap allows you to quickly access music recommendations based on your listening taste.
- Double tap and hold to play a recommendation.
- Double tap and hold again for the next recommendation.
Battery Care Guide
Use the Marshall Bluetooth app to select a battery preservation level that suits you to maximize your battery life span.
FAQ
- Q: Can I use different sizes of ear tips for left and right ears?
- A : Yes, it is recommended to find the best fit for each ear individually for optimal audio experience
- Q: How can I customize the touch controls?
- A : You can customize touch controls through the app provided. Options include play/pause, skip forward, answer/end call, skip backward, noise canceling toggle, and more.
DEVICE LAYOUT
CHARGING CASE INDICATOR
The LED shows the case battery charge, from red through yellow to green (0–100%). It pulses blue while in Bluetooth® pairing mode.
CHARGING CASE BUTTON
Quick press to see the charging case battery level. With the earbuds in the
case and the lid open, push and hold for 2 seconds to initiate pairing.
WIRELESS CHARGING
Charge the case by placing it on a wireless charging pad.
USB-C POWER INPUT
Charge the case by plugging it into a USB power source.
TOUCH CONTROLS
Touch the left or right earbud to control your music, phone calls and more. The touch control behavior can be customized in the app.
- I. Tap to play/pause.
- II. Double tap to skip forward or answer/end a call.
- III. Triple tap to skip backward.
- IV. Long touch to toggle between noise cancelling and transparency, or to reject a call.
- V. Double tap and hold for Spotify Tap to start playing music based on your listening taste.
EAR TIPS
Motif II A.N.C. comes with 3 sizes of ear tips and getting the best fit is
important in ensuring you enjoy the best audio experience.
Take the time to find the ear tips that best fit your ear. The ear tips should
fit snugly in your ear but still feel comfortable. It is not uncommon to use
different sizes for left and right.
INSTRUCTIONS
GETTING STARTED
- I. Open the charging case.
- II. Press and hold the button on the case until the LED turns to a slow blue pulse.
- III. Select MOTIF II A.N.C. from your sound device’s Bluetooth list.
- IV. Download the Marshall Bluetooth app and follow the in-app instructions to complete the setup.
CHARGING THE EARBUDS
Put your earbuds back in the case and close the lid to turn them off and begin charging.
CHARGING THE CASE
Use a wireless charger or plug the case into a USB power source to charge it.
The case is fully charged when the front-facing LED is steady green.
To charge the case using a wireless charger, follow the instructions below.
- I. Place the charging case with its back flat against the wireless charging pad.
- II. Make sure that the front LED lights up to indicate that the case is charging.
- III. Once the LED light has turned steady green the case is fully charged.
NOISE CONTROL
Motif II A.N.C. can be in one of three noise control modes.
- Active Noise Cancelling – blocks out your surroundings and lets you focus on the music.
- Transparency – allows you to hear your surroundings and hold conversations without removing your earbuds.
- Off – noise control is turned off.
The amount of Active Noise Cancelling and Transparency can be adjusted in the Marshall Bluetooth app.
SPOTIFY TAP
Get straight to the music with Spotify Tap. Wherever your day takes you, Spotify Tap is the easiest, most personal way to take your music with you, and it’s ready in seconds.
- I. Double tap and hold to play a recommendation based on your listening taste.
- II. Double tap and hold again again for the next recommendation made just for you.
To use Spotify Tap, make sure your Spotify app is up to date
BATTERY CARE GUIDE
Your earbuds come equipped with high-performance lithium-ion batteries and the battery life span is affected by charging and usage. Follow the guidelines below to keep your batteries in great condition for as long as possible.
- Avoid using fast chargers if possible. Fast charging causes stress on the battery and will degrade it.
- Avoid letting the battery drain completely or charging it when it’s already full. Try to keep the charge between 30% and 80%.
- If the earbuds are stored for a long time, it’s recommended to charge the earbuds to about half-charge and then do a factory reset. Store the earbuds and case in a cool, dark, and dry place.
- Avoid using or charging the earbuds in hot and unventilated places, 45°C/113°F and above.
- Avoid charging the battery at low temperatures, below 10°C/50°F and using the earbuds below 0°C/32°F.
- Avoid strong mechanical shocks such as dropping the earbuds or case on hard surfaces as it might harm the batteries. Download the Marshall Bluetooth app and select the battery preservation level that best suits you and your earbuds.
INSTRUCTIONS
CLEANING YOUR MOTIF II A N C
Earbuds come in close contact with your skin often and sometimes for long periods. This will over time cause build-up of dirt and grease that can affect performance and may cause skin irritation. Clean your earbuds regularly to keep them fresh and make them last longer.
Unplug any cables before cleaning the case. Make sure everything is completely dry before using the earbuds, putting the earbuds back in the case, or plugging in a USB charger.
Remove the silicone ear tips from the earbuds and clean them separately. Use a disinfectant wipe or a lint-free cloth, slightly damp with 70% isopropyl alcohol or 75% ethyl alcohol to gently clean the ear tips, the exterior surfaces of the earbuds and the case. Avoid getting moisture in any openings or in the speaker mesh. Carefully clean those areas with a dry and soft brush or a cotton swab.
- Do not use any sharp objects.
- Do not use compressed air.
- Do not use products containing bleach or hydrogen peroxide.
- Do not submerge the earbuds in any cleaning agents.
PAIRING A NEW DEVICE
Motif II A.N.C. remembers the last 8 paired sound devices. It will auto- connect to the two most recently used sound devices that are available.
- I. Place the earbuds in the case and keep the lid open.
- II. Press and hold the button on the case until the LED turns to a slow blue pulse.
- III. Select MOTIF II A.N.C. from your sound device’s Bluetooth list.
- Note: Motif II A.N.C. will not change sound source while playing. Pause the current audio playback before changing sound source.
RESETTING THE EARBUDS
If your earbuds become erratic or unresponsive, follow the instructions below.
I. Place the earbuds in the case and close the lid to restart the
earbuds.
If the problem persists, perform a hardware reset:
I. Take out your earbuds and place them in your ears.
II. Press and hold the touch surface on both earbuds for 10 seconds to
reset the earbuds.
If the problem persists, perform a factory reset.
Note : This will delete all user settings and the earbuds will need to be set up again.
- I. Place the earbuds in the case and keep the lid open.
- II. Press and hold the button on the case for 10 seconds, until the LED turns purple, to reset the earbuds to factory settings.
- III. Remove MOTIF II A.N.C. from your sound device’s Bluetooth list before pairing again.
MARSHALL BLUETOOTH APP
Download the Marshall Bluetooth app to get the most out of your earbuds and keep them up to date with the latest software.
TROUBLESHOOTING
| |
---|---|---
PROBLEM| CAUSE| ACTION
The earbuds do not turn on| The battery has no charge.| Place the
earbuds in the case to charge them.
If the case LED does not turn on, use a USB power source or a wireless charging plate to charge the case.
Cannot connect or pair with a
Bluetooth device
| Bluetooth is not enabled on your device (smartphone, tablet, computer).|
Activate Bluetooth on your playback device.
The earbuds are not in pairing mode.| Make sure that the earbuds are in the
case with the case lid open when start paring, see Pairing a new device.
PROBLEM CAUSE ACTION
Erratic behavior| The earbuds are not using the latest firmware
version.| Download the Marshall Bluetooth app and connect to the earbuds.
Follow the in-app instructions to ensure that Motif II A.N.C. has the latest
firmware version.
There is a software error.| Perform a factory reset, see Resetting the
earbuds.
The earbuds need to be set up again.
The design of device and packaging are intellectual properties of Zound Industries International AB and Marshall Amplification Plc. © All Rights Reserved. MARSHALL, Marshall Amps, their respective logos, “Marshall” and “Marshall” trade dress are trademarks and intellectual property of Marshall Amplification Plc and may not be used without permission. Permission granted to Zound Industries International AB. The Bluetooth® wordmark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Zound Industries International AB is under license. Google Play is a trademark of Google LLC. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. R 0.12
QUICK START GUIDE
GETTING STARTED
- 01. Open the charging case.
- 02. Press and hold the button on the case until the LED turns to a slow blue pulse.
- 03. Select MOTIF II A.N.C. from your sound device’s Bluetooth® list.
DOWNLOAD THE MARSHALL BLUETOOTH APP TO GET THE MOST OUT OF YOUR HEADPHONES.
GETTING STARTED
- Open the charging case.
- Press and hold the button on the case until the LED turns to a slow blue pulse.
- Select MOTIF II A.N.C. from your sound device’s Bluetooth• list.
- Download the Marshall Bluetooth app and follow the in-app instructions to complete the setup.
TOUCH CONTROLS
Touch the left or right earbud to control your music, phone calls and more. The long touch behavior can be customized in the app.
- Tap to play/pause.
- Double tap to skip forward or answer/end a call.
- Triple tap to skip backward.
- Long touch to toggle between noise cancelling and transparency, or to reject a call.
- Double tap and hold to get the music started with Spotify Tap.
CHARGING CASE
Put your earbuds back in the case and close the lid to turn them off and begin charging. The case is charged by placing it on a wireless charger or plugging it into a USB power source.
LED INDICATOR
The LED shows the case battery charge, from red through yellow to green (0-100%). It pulses blue while in Bluetooth pairing mode.
BLUETOOTH PAIRING BUTTON
Place the earbuds in the case and keep the lid open. Press and hold the Bluetooth pairing button until the front-facing LED turns to a slow blue pulse to set the earbuds in pairing mode.
Marshall is a trademark of Marshall Amplification Plc. Permission granted. Design of product and packaging are intellectual properties of Zound Industries International AB, Centralplan 15 111 20 Stockholm, Sweden. © Zound Industries International AB. All Rights Reserved.
The Bluetooth® wordmark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by Zound Industries
International AB is under license.
Google Play is a trademark of Google LLC. App Store is a service mark of Apple
Inc., registered in the U.S. and other countries.
LEGAL & SAFETY
LEGAL NOTICE
Design of device and packaging are Intellectual properties of Zound Industries
International AB. C All Rights Reserved. MARSHALL, Marshall Amps, their
respective logos, “Marshall” and ‘Marshall” trade dress are trademarks and
intellectual property of Marshall Amplification Pie and may not be used
without permission. Permission granted to Zound Industries International AB.
The Bluetooth® wordmark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by Zound Industries Is under
license.
Spotify® and Spotlfy Tap logos are trademarks of Spotify AB. Google Play Is a
trademark of Google LLC.
App Store Is a service mark of Apple Inc., registered in the U.S. and other
countries.
Use of the Made for Apple badge means that an accessory has been designed to
connect specifically to the Apple product identified in the badge, and has
been certified by the developer to meet Apple performance standards. Apple is
not responsible for the operation of this device or its compliance with safety
and regulatory standards. Apple and iPhone are trademarks of Apple Inc.,
registered in the U.S. and other countries. The trademark ‘IPhone• Is used in
Japan with a license from Aiphone K.K. All other trademarks are the property
of their respective owners and may not be used without permission.
For more legal information related to this product and to Its use in your specific region, and for more detailed information about Zound Industries and partner & license information, please visit the website: www.marshallheadphones.com. The user Is recommended to visit the website regularly for up-to-date Information.
Zound Industries International AB, Centralplan 15, 111 20 Stockholm, Sweden
FCC STATEMENT
FCC ID: 2AAGF-MOTIF
WARNING: Any changes or modifications to this device not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation Is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, Including interference that may cause undesired operation This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This device must not be co-located or operated in conjunction with any other antenna or transmitter.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference In a residential installation. This equipment generates, uses and can radiate radio frequency
Zound~lntemaUonalAB
True wireless headphones/ MOTIF II A.N.C.
Zound Industries International AB/ China
Refer to the dale code sticker on tile bottom ol this product energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there Is no guarantee that interference will not occur in a particular Installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver Is connected.
- Consult the dealer or an experienced radio/TV technician for help.
U.S. responsible party, contact Information:
- Zound Industries USA, Inc.
- 260 W 39th Street Suite 1101, New York, NY 10018, USA
- Telephone number: 646-214-1003
IC STATEMENT
This device complies with Industry Canada license-exempt RSS standard(s). Operation Is subject to the following two conditions: (1) this device may not cause Interference, and (2) this device must accept any interference, Including interference that may cause undesired operation of the device.
This Class B digital device complies with Canadian ICES-003.
CAN ICES-003 (B)/NMB-003(B)
IMPORTANT SAFETY INSTRUCTIONS
Not suitable for children under age three. Contains small parts, which may be
a choking hazard.
Loog-term 8lqXIStre to loud music or sounds may cause hearing kES. To
Jre,’1!111 possible hearing damage, do not listen at ~ volume levels for kx1g
periods.
Electrical products, cables, batteries, packaging, and the manual, should not
be mixed with general household waste. For proper receding, please take these
products to a designated collection point where they will be accepted free of
charge or return them to your local retailer.
correct product disposal saves resources and prevents negative effects on
human health and the environment
To prevent possible harm to the environment or human health from uncontrolled
waste disposal, dispose of defective rechargeable batteries at special
collection points or return them to your specialist dealer.
WARNINGS
- Set your sound source to low volume before using the headphones.
- Do not use these headphones when operating a motor vehicle, a bicycle, or machinery or where your inability to hear outside sounds may present a danger to you or others.
- Using these headphones limits your ability to hear noises around you, regardless of listening volume.
- Keep away from fire, water, and high-voltage equipment.
- Do not modify, disassemble, open, drop, crush, puncture, or shred these headphones.
- Do not heat above 113°F (45 °C).
- Do not short-circuit the internal battery or its cells.
- In the event of cell leakage, do not allow the liquid to come in contact with the skin or the eyes.
- The Internal battery Is not end-user replaceable.
- Only use the included charging case with the Motif II AN.C. earbuds.
Disclaimer
The availability of third-party services may need separate agreements between
you and any third party and Zound Industries International AB does take
responsibility for the availability of such services. Stated play lime Is
calculated using a random selection of music, played at medium volume.
The information contained herein Is correct at the time of publication, with
reservation for editorial errors. This product is software-dependent and its
functions and compatibility can change when updating the software.
Hereby, Zound Industries International AB, declares that this product is in
compliance with 2014/53/EU and for the UK, The Radio Equipment Regulations
2017 (Sl2017 /1206).
Maximum RF transmit power:
- Bluetooth (2402-2480 MHz) < 13 dBm
- The full text of the EU and UKCA declaration of conformity Is available at the following website:
- www.marshallheadphones.com/doc
UK Authorised Representative:
Zound Industries UK LTD, 24 Old Queen Street, London, SWl H 9HP, United Kingdom
Designed in Stockholm
Produced in China
References
- Anatel — Agência Nacional de Telecomunicações
- Marshall — 60 years of loud | Marshall.com
- Marshall.com
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