Apps GMG Prime App User Manual
- June 1, 2024
- APPs
Table of Contents
- GMG Prime App
- IMPORTANT SAFETY INFO
- SPLASH SCREEN
- SIGN UP/IN
- ADDING YOUR GRILL
- MAIN SCREEN
- TIMERS
- MENU
- 2 above shows what grills are connected. There are 2 types indicator icons
- PROFILES
- RECIPES
- SETTINGS
- FAQS
- CUSTOMER SUPPORT
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
PRIME APP
USER MANUAL
GMG Prime App
GRILL SMARTER EAT BETTER
IMPORTANT SAFETY INFO
PLEASE READ CAREFULLY BEFORE USING THE GMG APP
IF USING A REMOTE CONTROL OR THE REMOTE CELL PHONE APPLICATION TO CONTROL THE
OPERATION OF THE GRILL, YOU MUST FIRST MAKE SURE THAT ALL SAFETY PRECAUTIONS
OTHERWISE APPLICABLE TO THE OPERATION OF THE GRILL HAVE BEEN OBSERVED PRIOR TO
STARTING THE GRILL. MOREOVER, A RESPONSIBLE ADULT FAMILIAR WITH THE OPERATION
OF THE GRILL SHOULD BE AT ALL TIMES ABLE TO VIEW THE GRILL, AND IS IN CLOSE-
ENOUGH PROXIMITY TO THE GRILL TO BE ABLE TO ADDRESS ANY EMERGENCY CONDITIONS,
BEFORE OPERATING THE GRILL REMOTELY.
SPLASH SCREEN
SPLASH SCREEN
-
Sign Up
Create new account using social media or email. -
Continue Without An Account
Connect to WiFi grill without registering an account -
I Already Have An Account
Sign in with previously created account
SIGN UP/IN
SIGN UP
-
Continue with Google
Create an account using your current Google Profile -
Continue with Apple
Create an account using your current Apple ID -
Sign up with email
Create an account using your email address
SIGN IN
-
Continue with Google
Sign into your account using your current Google Profile -
Continue with Apple
Sign into your account using your current Apple ID -
Sign in with email
Sign into your account using your email address
ADDING YOUR GRILL
FIND YOUR GRILL
Please enable Bluetooth on this device prior to selecting ADD NEW GRILL. Once
selected the user will be prompted to allow GMG PRIME to use your location.
ENABLE LOCATION
Please select either ALLOW ONCE or ALLOW WHILE USING APP. Selecting DON’T
ALLOW will prevent you from finding a nearby grill.
Once location has been turned on select ADD NEW GRILL. The will begin
searching for a GMG PRIME grill to connect to.
ADD NEW GRILL
Select the GMG Prime Grill that corresponds to the last 3 digits of the
8-digit serial number located on the back of your grill. If you are unable to
find your grill, please check that your grill is powered on and your Bluetooth
is enabled on your phone.
CONNECTION MODES
Server Mode
If you’re stepping out of the house and want to keep an eye on your temps,
this mode is for you.
WiFi connection needed
Local Mode
If you’re staying within local proximity of your grill or don’t internet
access, no problem you can still connect via bluetooth.
No WiFi connection needed
CONNECTION MODES
Server Mode
When connecting via Server Mode you will need a strong WiFi connection to
connect your grill to the GMG Server initially. Your phone also needs to
maintain good data service while attempting to remotely control or monitor
your grill.
Note: Network and password are case sensative.
Local Mode
When connecting to local mode all you need to do is make sure you have your
bluetooth enabled on your phone to connect directly to the grill.
COOKING MODES
Grill Mode
Use Grill Mode for everyday grilling. It can reach temperatures up to 550°F
Pizza Mode
Installation of the GMG Pizza Attachment is recommended when using this mode
as it optimizes its functionality. DO NOT operate grill at a higher set
temperature than 350°F (176°C) with the pizza attachment installed.
Cold Smoke Mode
Cold Smoke mode is only for when using a smoke tube or other 3rd party smoking
device to maintain temperatures between 70°F and 90°F. Cold smoking infuses
food with the distinctive smoky flavor we love while using minimal heat.
MAIN SCREEN
-
Menu
Select your grill or add a new grill, access profiles, recipes, settings and help. -
Connect Via Bluetooth
This is only visible in Local mode, enables you to connect or reconnect to your grill. -
Temps
Brings you to the main screen where you control and monitor your temps -
Timers
Set cook timers -
Grill Temp
Control and monitor your grill temp here -
Probe #1 Temp
-
Probe #2 Temp
-
Select a Grill Profile
-
Power on/off
-
Flash
Turn on/off your phones flash light -
More
Access heat monitor graph, configure settings for precise calibration, and update your grill firmware. -
Set Probe #1 Temp
-
Set Probe #2 Temp
TEMP CONTROL
From the main screen tap the temp in the center of your screen. This will pop
up a temp control that enables you to set the precise temp you need.
FOOD PROBES
Your grill should’ve come with a temperature probe attachment. This attachment
connects to the front control panel of your grill and weaves into the grill
through the left side grill wall. The probe can then be inserted into the food
and monitored right from your
app. If your grill has 2 probe inputs you can read both probes according to
which input they are connected to, P1 or P2.
Setting Probe Temps
You can set a probe temp by tapping SET on the far right side of your probes
temp reading. When set, the app will notify you when your meats internal temp
reaches your desired setting.
When you tap the MORE button from your main screen you are provided more
precises monitoring, configuration, calibration, and ability to check the
status and update your grills firmware.
HEAT MONITOR GRAPH
You can also view these temperatures over time with the HEAT MONITOR GRAPH.
This data gives you a orecomplete view of your food’s cooking journey.
Use the FILTER RANGE button to zoom in on a narrower piece of the cooking
process.
CONFIGURE
To get the most accurate reading, use the CONFIGURE page to calibrate your
probes. From here, you can adjust the climate slider and tweak the readings to
get more precise results.
UPDATE
The UPDATE page lets you install the latest GMG PRIME firmware for a smoother,
more secure experience.
If you don’t like the new app or have trouble getting it to work, you can
revert back to the old app using the DOWNGRADE TO LEGACY FIRMWARE button
TEMP ADJUSTMENT
Select TEMPERATURE ADJUSTMENT to calibrate your controller and adjust your
temperature. Us it to compensate for any innacuracies in third party
equiptment. It works best once the temperature has stabilized.
TIMERS
-
Close Timer
-
Play/Pause Stopwatch
-
Reset Stopwatch
-
Add Timer
-
Play/Pause Timer
-
Set Timer
Opens popup to set timer -
Name Timer
To add a new timer, click the ADD TIMER button and select a duration that
works for you. Then, click SET to save. Add as many timers as needed to keep
track of your meal.
Each saved timer includes a stopwatch and a timer. Press the PLAY button to
start the stopwatch, and press the RESET button to set it back to zero.
Otherwise, the stopwatch will count upwards. The timer, on the other hand,
will count down toward zero. Unless notifications are turned off, the app will
alert you when the timer is complete.
To delete a TIMER, tap the X located at the top left corner of each timer. You
will be asked to confirm before deleting.
To RENAME TIMER, tap the pencil icon located at the top right corner of each
TIMER.
This will display a popup dialog, allowing you to alter the title. Tap SAVE
and the name will change.
MENU
-
Edit Grills
Select, rename, delete, and manage previously and currently connected grills -
Connected Grills
View and select grills that you have connected to. -
Add Grill
Add a new grill to your list -
Profiles
Navigate to the profile managerwhere you cancreate, send, and update profiles for your favorite recipes -
Recipes
Navigate to the recipe section -
Settings
Navigate to the global settings section -
Help
Get the assistance you need withany questions you may have -
Sign Out
Sign out of your account and return to the login page
CONNECTED GRILLS
2 above shows what grills are connected. There are 2 types indicator icons
next to the grills.
Bluetooth icon indicates a grill connected via Local Mode. A dot indicates a
grill connected via Server Mode. Green indicator icons = connected. Red
indicator icons = not connected.
EDITING GRILLS
Click EDIT GRILLS to modify and reorganize your grills. Then, click on the
PENCIL icon to DELETE or RENAME a connected grill.
If you DELETE a grill, you will have to reconnect to use it in the future.
You can also RENAME a grill whatever you want to make it more recognizable.
Once all changes have been made, select SAVE CHANGES to save your preferences.
PROFILES
PROFILES MENU
View and build custom GMG PRIME grill profiles under the PROFILES MENU. Each
profile includes steps that tell your grill how to cook the food. Saving a
profile lets you cook a meal the same way each time.
FEATURED
Need inspiration? We’ve featured our favorite profiles. Try using the SEARCH
PROFILES box to narrow down your search.
Once you find a suitable profile, tap it to enter and get started.
MY PROFILES
The MY PROFILES page includes all the profiles you’ve made or added to your
account. From this page, you can create new profiles, edit existing ones,
share them with friends, or start them for your meal.
Can’t find what you need? Use the SEARCH PROFILES bar to narrow your search.
STARTING A PROFILE
After you select a profile, you can start it on your GMG PRIME grill. Opening a profile reveals this screen.
-
Start Profile
Tap START PROFILE to begin the process, starting with Step 1. The app will go down the list and adjust the temperature the same way each time. If a grill is not connected, you will be prompted to connect a grill and try again. -
Share Profile
Send the link to this profile directly to friends and family. If the user you send the link to also has the GMG PRIME application installed, the link will allow them to open it directly on their device, where they can then add your profile to their account. -
When profile is finished
Toggle between keeping the grill warm or turning off the grill once the profile has been completed. -
Alert Sound
A custom alert sound will indicate when a step (or the entire profile) has been completed.
EDITING A PROFILE
From the PROFILES page, click the EDIT icon in the upper-right corner to
manage your profiles.
When you tap EDIT, two more options will be made available to you. ADD STEP
will create an additional step at the bottom of your profile. Simply add GRILL
TEMP and STOP AT in the pop-up dialogue box. Add more details by tapping TAP
HERE TO WRITE INSTRUCTIONS.
To remove a step, simply tap the pencil icon next to STEP.
From the popup dialogue, click DELETE.
Once all alterations have been completed, tap the SAVE button in the upper-
right corner to save your profiles.
RECIPES
The recipe section lists some of our team’s favorite tried-and-true recipes.
The recipes page includes three ways to find a tasty meal.
You can use a category, the search bar, or category search.To explore recipes,
click any image for meals within that category.
If you already know what you’re looking for, simply tap the SEARCH RECIPES bar
and enter a keyword.
For a more filtered search, pick a category icon before searching. This will
filter your search within a specific category.
Once you have found the recipe you are looking for, simply tap that recipe for
detailed instructions.
SETTINGS
-
Temperature Settings
Toggles fahrenheit and celsius globally -
Alert Notifications
Enables notifications sent natively to your device when an action has been completed -
Repeat Alerts
Alerts users repeatedly to ensure you don’t forget about your current grill running -
Change Password
Allows users repeatedly to ensure you don’t forget about your current grill running -
About GMG
General information about GMG and contact information regarding further support tickets and general questions
FAQS
HOW DO I RESET MY GRILLS CONTROL BOARD?
Peak/Ledge You can reset the grill by unplugging the grill from the back, holding down the probe 1 button, and plugging it back in while holding the probe 1 button. Continue to hold the probe 1 button until the grill starts counting on the screen. The grill will count from 0-999 and go back to showing off on the screen. Trek You can reset the grill by unplugging the grill from the back, holding down the food button, and plugging it back in while holding the food button. Continue to hold the food button until the grill starts counting on the screen. The grill will count from 0-999 and go back to showing off on the screen.
HOW DO I CHECK MY FIRMWARE?
You can check the grill's firmware by unplugging the grill from the back, holding down the UP button button, and plugging it back in while holding the UP button. Continue to hold the UP button until the grill shows numbers on the screen. The grill will sow the firmware version and then the serial number immediately afterwards.
WHAT IS THE SERVER MODE INDICATOR LIGHT?
On the front of the digital control board is a small red led light (above green buttons and below Temp Display). When you connect the grill into server mode, this red LED will remain lit as long as the grill is connected to the server. If you notice the LED is no longer lit and you did not remove your grill from server mode, the grill has lost its connection.
HOW DO I HOT START MY GRILL?
To hot start a Prime grill, tap the power button once, when the display reads 0, press and hold the power button and the up button until you see a temperature.
CUSTOMER SUPPORT
Have a question with GMG Smart Control?
Call us at:
530-347-9167 OPT 1
Email us at:
support@greenmountaingrills.com
For troubleshooting and general support check out our support page:
GREENMOUNTAINGRILLS.COM/SUPPORT
This LIMITED WARRANTY covers defects in workmanship and materials for a period
of three (3) years from the date of first retail purchase. During the warranty
period, GMG Products, LLC (dba Green Mountain Grills) will replace or repair,
at its sole option, any defective Green Mountain grill returned to us, or to
one of our dealers, by its original purchaser. Any claims under this warranty
must be received by the expiration of the warranty period.
This warranty does not cover problems that result from abuse, accident,
misuse, or problems with electrical power. It does not over cosmetic elements
and components, such as paint and other finishes. It does not cover uses not
in accordance with the instruction manual. It does not cover commercial use of
the product. It specifically excludes products for which Green Mountain Grills
has not received payment.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY FROM STATE TO
STATE (PROVINCE TO PROVINCE IN CANADA). GREEN MOUNTAIN GRILLS RESPONSIBILITY
FOR DEFECTS IN MATERIAL AND WORKMANSHIP SHALL BE LIMITED TO REPAIR AND/OR
REPLACEMENT AS SET FORTH IN THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES AND WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. NO OTHER
WARRANTIES ARE PROVIDED.
IN NO EVENT WILL GMG PRODUCTS, LLC (dba GREEN MOUNTAIN GRILLS) HAVE ANY
LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER TO THE
ORIGINAL PURCHASER OR WITH RESPECT TO ANY THIRD-PARTY CLAIMS FOR DAMAGES
AGAINST THE RETAIL PURCHASER OF THIS PRODUCT. SOME STATES (PROVINCES IN
CANADA) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THIS MAY NOT APPLY TO YOU.
To exercise your rights under this warranty, contact the dealer from whom you
purchased it, or call us at
530-347-9167.
REGISTER YOUR WARRANTY HERE:
greenmountaingrills.com/warranty-registration
FOLLOW THE
GMG NATIONGREENMOUNTAINGRILLS.COM
References
- .: Green Mountain Grills :. Top Quality Wood Pellet Grills, BBQ, Smoker
- .: Grill Support :. Having an issue? Our Support is here for you
- .: GMG Warranty Registration :. Register your pellet grill
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>