better bathrooms BeBa_25877 Wall Hung Smart Bidet Japanese Toilet User Manual

May 14, 2024
Better Bathrooms

better bathrooms BeBa_25877 Wall Hung Smart Bidet Japanese Toilet

Product Information

  • Specifications:
    • Product Name: Wall Frame and Cistern BeBa_25877
    • Version: V2 8.7.21

This wall frame and cistern system is designed for easy installation and use in bathrooms. It includes components for securely mounting a toilet cistern within a wall, providing a sleek and space-saving solution.

Product Usage Instructions

  • Dimensions:
    • Refer to the product manual for detailed dimensions.
  • Parts:
    • The product comes with various parts including frame brackets, fixing bars, flush plate housing, pan connector, and more. Refer to the manual for a complete list.
  • Tools Required:
    • Ensure you have the necessary tools such as a drill, drill bits, screws, and a level for installation.
  • Installation:
    • Adjust the pan connector according to your installation preference.
    • Set the frame height and depth as needed by adjusting the fixing brackets.
    • Secure the frame to the wall and floor using appropriate screws and wall plugs.
    • Fit protective covers over flush plate housing, flush pipe, and pan connector.
    • Connect the cistern tank to the water supply with a suitable sealing method.

FAQs

  • Q: Can I install this product myself?
    • A: While it is recommended to have tradespeople install the product, handy individuals with some DIY experience may be able to install it by following the provided instructions carefully.
  • Q: Do I need to purchase additional components for installation?
    • A: The product comes with most components required for installation. However, you may need additional sealing materials depending on your specific setup.

Wall Frame and Cistern BeBa_25877

  • For installation with Flush Plates – BeBa_26132 / BeBa_25874 / BeBa_25876 (sold separately)
  • Toilet pans are sold separately

Please note: The image is for illustrative purposes only and may differ slightly from the actual product

Congratulations on your purchase

  • Welcome to our growing gang of savvy shoppers
  • We’re on a mission to bring you extraordinary bathroom products, for less. From modern to traditional style ceramics, plus the gorgeous fixtures, fittings and furniture to match. So, you can fall in love with your space every single day.
  • As one of the UK’s largest independent bathroom stores, we’ve received countless awards; including the National Business Awards UK, the Digital Entrepreneur Awards and being placed on The Sunday Times Fast Track 100.
  • We hope your new product goes above and beyond your expectations. However, should any problems occur, please:
  • log in to your account and contact our customer services team via your self-serve portal – betterbathrooms.com/CustomerAccount/Login.
  • contact us via betterbathrooms.com/content/contact-us.

Important information

  • Please read these instructions thoroughly and retain for future reference.
  • Manufactured to BS EN14055 WC and urinal cisterns.
  • All installation work must be carried out to comply with the Water Bylaw Regulations.
  • The installation should be designed to allow access for maintenance.

Dimensions

better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1
\(2\) better-
bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1
\(3\)

Parts

better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1
\(4\)

  1. Square inlet fixing plate – Pre-fitted
  2. Tank
  3. Frame
  4. Wall fixing brackets and screws
  5. Flush pipe and bung
  6. Pan connector and seals
  7. Adjustable foot
  8. Adjustable floor foot fixing screw and plug
  9. Toilet fixings
  10. Flush pipe protector, use during installation
  11. Pan connector protector, use during installation
  12. Fixing bar sleeves, use during installation 1
  13. Pan connector clip
  14. Stop Valve – Pre-fitted
  15. Inlet flexi-pipe – Pre-fitted
  16. Inlet valve
  17. Flush plate bracket
  18. Flush pipe vertical
  19. Syphon
  20. Flush rod locating plate
  21. Flush plate protective cover
  22. Flush plate fixing rods
  23. Flush plate housing
  24. Flush plate housing/rod clips
  25. Flush rods
  26. Flush plate

Tools required

  • Screwdriver
  • Spanner
  • Pencil
  • Drill
  • Sprit Level
  • 10mm Drill Bit
  • Hacksaw

Installation

  • Please note: Whenever possible and when safe to do so, it is recommended to carry out leak tests during the installation process

Fitting Pan Connector

  • If using a straight connector through the wall, you can position as required.
  • Each option below will give you the minimum dimension from the wall to the front of the fixing foot.

|Please note: The desired location should be checked before drilling, that no pipes or wires can be damaged

  • Option 1: Pan connector to be installed into the floor
    • Position the connector into the frame clip in the position shown below left, located in the rear recess, then close the clip.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(6\)
  • Option 2: Pan connector to be installed to the side
    • Position the connector into the frame clip in the position shown below left, located in the front recess, then close the clip.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(7\)
    • Below show the fixing width dimensions for the wall and floor screws, and the distance from the centre of the pan connector.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(8\)

Adjusting Frame Height

Once the pan connector is in place, the height of the frame can be adjusted as required along with the depth of the frame from the wall.

  1. To do this loosen the nuts and bolts in the fixing brackets and adjust as required.
  2. Check the frame is level and then tighten the nuts and bolts.
  3. Once the frame is set to the required height and depth, mark the drill holes on the wall, and on the floor. Now you’re ready to secure the frame.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(9\)

Securing the Frame

  1. Drill the holes using a 10mm drill bit; it is recommended to place tape over the drill mark if you are drilling into tiles to prevent any slippage.
  2. Once drilled, if fixing to a solid wall and floor, push the wall plug into the hole.
  3. Secure the wall bracket to the wall and then position the frame into the required location.
  4. Tighten the frame to the wall bracket and tighten the nut and bolt.
  5. Secure the foot into position using the screws provided.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(10\)

Fitting Protective Covers
Before building the wall, and tiling around the frame, the protective covers need to be fitted to the flush plate housing, flush pipe and pan connector and the fixing bars fixed into place.

  1. Fit the flush plate fixing bracket (as below), then fit the flush plate fitting box.
    • Please note: The Flush Plate is sold separatelybetter-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(11\)
  2. Push on the flush pipe and pan connector covers.
  3. Screw the threaded bars into the frame, as below, ensuring these are in the correct hole to match the holes in the toilet, then push on the sleeves.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(12\)

Water Connection

  1. Make the connection between the water supply and the cistern tank, using a suitable sealing method as shown below.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(13\)
    • Please note: The cistern has its own built-in stop valve
  2. Once water is connected you’re ready to build the partition wall. Use the guidance below and construct as required then tile as required.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(14\)

Installation once the wall is constructed

  1. Once the wall is constructed and tiled to the required depth, cut the flush plate box to the finished wall surface.
  2. Insert the fixing rods into the holes within the frame flush box and twist to secure.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(15\)
  3. Secure the flush plate bracket to the fixing rods and secure using the screws provided.
  4. Push the flush rods into the housing as shown below.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(16\)
  5. Once the rods are fully inserted, secure into position using the clips shown below, then push the rods to ensure free movement is achieved.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(17\)
  6. Attach the flush plate and click into position.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(18\)
  7. Remove the pan connector and flush the pipe protective covers.
  8. Push the straight pan connector, and flush the pipe and remaining parts into the holes in the frame.
  9. Mark a line at the finished wall surface.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(19\)
  10. Remove from the frame and connect them to the flush hole and waste spigot on the rear of the toilet pan (Apply a small amount of washing up liquid to assist).
  11. Once fully connected, mark the measurements and cut as shown below.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(21\)
  12. Prepare the flush pipe and pan connector ends removing any rough edges and create a small chamfer.

Connecting and Hanging the Toilet

  1. Push the pan connector into the frame then push the flush pipe into the toilet
  2. Remove the threaded bar sleeves.
  3. Unscrew the threaded bars, so they extend by dimension A depth of the toilet wall + 25mm.
    • Please note: You will require two people for this section of the installation
  4. Lift the toilet pan onto the threaded bars.
  5. Finally, check that the toilet is level, connect the fixings in the order shown below and tighten until the toilet pan is secured.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(23\)
    • Please note: Once installation is completed a full commissioning of the product should be carried out to check the installation is safe and stable, check for leaks and check function.

Troubleshooting

The cistern tank not filling at all or to the required level

  1. Check the water supply has been turned back on and is reaching the cistern.
  2. Adjust the fill level on the cistern as required.
  3. The filter on the inlet valve could be blocked.
  4. If none of these resolve the issue replace the inlet valve.

Flush volume into the pan, not sufficient

  1. Adjust the flush volume level on the syphon.
  2. Check that the syphon is opening correctly.
  3. Check that the tubes are connected to the correct inlet on the flush plate.
  4. If none of these resolve the issue replace the syphon.

Water running into the pan continually after flushing

  1. Establish if the water level in the cistern is reaching the overflow on the syphon, if it does, adjust the inlet valve.
  2. If this continues, replace the inlet valve.
  3. If the water level does not reach the overflow on the syphon, remove the top section of the syphon and check the washer for damage.
  4. If damaged replace.

Maintenance

The maintenance measures below require you to gain access to the internals of the cistern tank, and for the water supply to be turned off.

  • Once you have gained access, turn the adjustment screw in the required direction to adjust the tank fill volume.
  • If you need to replace the inlet valve, disconnect the water supply pipe and remove the retaining nut, which holds the inlet valve to the tank and pull the inlet valve from the tank.
  • To clear the filter, unscrew the filter section from the inlet valve as shown and run under warm water using a brush to clean away any blockage.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(24\)
  • It is recommended to remove the pneumatic tubes from the syphon to carry out maintenance.
  • To do this, pull each tube from the inlet on the top of the syphon, do not allow these to drop back into the tank.
  • To remove the syphon, you will only need to remove the top section, which requires you to twist and lift.
  • To adjust the flush volume, move the slider as shown below.
  • To remove the washer, turn the syphon upside down and the washer from the housing.better-bathrooms-BeBa-25877-Wall-Hung-Smart-Bidet-Japanese-Toilet-FIG-1 \(25\)

For more information

Thank you for choosing Better Bathrooms. Please read this manual before installing your product and keep for future reference.

References

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