SAMSUNG QM43C Smart Signage Display User Guide

June 1, 2024
Samsung

SAMSUNG QM43C Smart Signage Display

SAMSUNG-QM43C-Smart-Signage-Display-product

Product Usage Instructions

Checking the Components

  • Make sure all components are included in the package.
  • Contact the vendor if any parts are missing.

Remote Control

  • Use the remote control to operate the product by pointing it at the sensor on the front.

Power Button

  • Press the power button to turn the product on or off.

FAQ

  • Q: Where can I download the user manual for further details?
  • A: You can download the user manual from the Samsung Website at http://www.samsung.com/displaysolutions.
  • Q: What should I do if any components are missing?
  • A: Contact the vendor where you purchased the product if any components are missing.

The colour and appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
Download the user manual from the following Samsung Website for further details. http://www.samsung.com/displaysolutions.

Parts

SAMSUNG-QM43C-Smart-Signage-Display-fig-1

  1. Remote sensor
    Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.

    • Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
  2. Panel Key

  3. Power indicator

  4. Power button
    Turns the product on or off.

Checking the Components

  • Quick Setup Guide
  • Warranty card (Not available in some locations)
  • Regulatory Guide
  • Power cord
  • Batteries (AAA x 2) (Not available in some locations) Baterias (AAA x 2)
  • Remote Control
  • RS232C adapter

Contact the vendor where you purchased the product if any components are missing.
Components may not be supported depending on the model or geographical area.

Troubleshooting Guide

Issues Solutions
The screen keeps switching on and off. Check that the cable between the

product and the PC is connected correctly.

No Signal is displayed on the screen.

| Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.

Specifications

Model Name QM43C QM50C QM55C

Panel

| Size| 43 CLASS (42.5 inches / 107.9 cm)| 50 CLASS (49.5 inches / 125.7 cm)| 55 CLASS (54.6 inches / 138.7 cm)
Display area| 941.184 mm (H) x 529.416 mm (V)| 1095.84 mm (H) x 616.41 mm (V)| 1209.6 mm (H) x 680.4 mm (V)
Model Name| QM65C| QM75C| QM85C


Panel

| Size| 65 CLASS (64.5 inches / 163.9 cm)| 75 CLASS (74.5 inches / 189.3 cm)| 85 CLASS (84.5 inches / 214.7 cm)
Display area| 1428.48 mm (H) x 803.52 mm (V)| 1650.24 mm (H) x 928.26 mm (V)| 1872.0 mm (H) x 1053.0 mm (V)


Power Supply

| AC100-240V~ 50/60Hz

Refer to the label at the back of the product as the standard voltage can vary in different countries.



Environmental considerations

| ****

Operating

| Temperature: 32 °F to 104 °F (0 °C to 40 °C)

Humidity: 10% to 80%, non-condensing


Storage

| Temperature: -4 °F to 113 °F (-20 °C to 45 °C)

Humidity: 5% to 95%, non-condensing

  • To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (10/100 Mbps)
  • Shielded Twisted Pair
  • This is a class-A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. (Supported model: QM85C)
  • This device is a Class B digital apparatus. (Supported models: QM43C, QM50C, QM55C, QM65C, QM75C)
  • For detailed device specifications, visit the Samsung website.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Wall Mount Kit Specifications

SAMSUNG-QM43C-Smart-Signage-Display-fig-2

1 Model Name QM43C QM50C / QM55C QM65C QM75C QM85C
2 VESA screw hole specs (A * B) in millimetres ****

200 x 200

| ****

400 x 300

| ****

400 x 400

| ****

600 x 400

3 C| 12 – 14 mm
4 Standard Screw| M8
5 Quantity| 4

Contact

Contact SAMSUNG WORLD WIDE

Customer Care Center

Centro de atendimento ao cliente

| Web Site Site da web
---|---
0800 555 0000 (Demais cidades e regiões) 4004-0000 (Capitais e grandes centros)| ****

www.samsung.com/br/support

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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