ausclimate ACPH900 EcoSmart Pro Panel Heater User Guide
- June 1, 2024
- ausclimate
Table of Contents
ausclimate ACPH900 EcoSmart Pro Panel Heater User Guide
Model: ACPH900, ACPH905, ACPH910, ACPH915
General Care and Safety Guide
YOUR SAFETY IS IMPORTANT TO US. PLEASE ENSURE YOU TAKE NOTE OF THE INSTRUCTIONS AND WARNINGS OUTLINED IN THIS MANUAL.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they are supervised or have been given instruction concerning the use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
WARNING: You must not cover this appliance. Covering this appliance presents fire risk and will activate the safety fuse; permanently disabling the unit.
WARNING: Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
WARNING: To reduce the risk of fire, keep textiles, curtains, or any flammable material a minimum distance of 1 metre from the air outlet.
- Use only the voltage specified on the rating label of the appliance.
- Keep all objects at least 1 metre from the front and 150mm from the sides of the appliance.
- The appliance must not be located immediately below a socket outlet.
- This appliance is intended for household use only and not for commercial or industrial use.
- Indoor use only.
- Use this appliance only as described in this manual. Any other use is not recommended by the manufacturer and may cause fire, electric shock or injury.
- Do not use the appliance if it has been dropped or damaged.
- The common cause of overheating is deposits of dust or fluff in the appliance. Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and grills.
- Never use the appliance to dry clothes.
- Always unplug appliance when not in use.
- When the appliance has been unpacked, check it for transport damage and ensure all parts have been delivered. If parts are missing or the appliance has been damaged, contact the Customer Services Team.
- Do not use if there are visible signs of damage to the appliance.
- Do not connect the appliance to mains supply until completely assembled and adjusted.
- Ensure hands are dry before handling the plug or main unit.
- Ensure appliance is on a flat, stable, heat-resistant surface.
- Do not operate with cord set coiled up as a heat build up is likely, which could be sufficient to become a hazard.
- Carry out regular checks of the supply cord to ensure no damage is evident
- Do not operate this appliance with a damaged cord, plug or after the appliance malfunctions or has been dropped or damaged in any manner. Take to a qualified electrical person for examination, electrical service or repair.
- Do not twist, kink or wrap the cord around the appliance, as this may cause the insulation to weaken and split. Always ensure that all cord has been removed from any cord storage area and is unrolled before use.
- It is recommended that this appliance is plugged directly into the wall socket. Power boards are not rated to supply power to high wattage appliances.
- A correctly specified, undamaged extension cord may be used with this appliance provided it is used in a safe manner.
- Do not remove plug from power socket until the appliance has been switched off.
- Do not remove plug from power socket by pulling cord; always grip plug.
- Do not place cord under carpet or cover with rugs or furniture. Arrange the cord so it cannot be tripped over.
- Don’t place appliance on bedding or on thick & long carpet where the openings may get blocked.
- Switch off and use handle provided when moving
- Do not place appliance close to radiant heat source.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire or damage to the appliance.
- Do not sit on the appliance.
- Do not use abrasive cleaning products on this appliance. Clean with a damp cloth (not wet) rinsed in hot soapy water only. Always remove plug from the mains supply before cleaning.
- Do not operate in areas where petrol, paint or other flammable liquids are used or stored.
- Do not use this appliance in the immediate surrounds of a bath, a shower, or a swimming pool or other liquids.
- The appliance must not be immersed in any liquids.
- There are no user serviceable parts installed in the unit.
- Do not place the unit in wardrobes or other enclosed spaces as this may cause fire hazards.
- This unit is not supposed to be used in or around locations where foodstuffs, works of art or delicate articles of science, etc. are stored.
- If your appliance does not work, or is not working properly, contact the place of purchase or the Customer Services Team.
Components
Assembly Instructions
Before using this appliance, it must either be wall mounted or have the feet fitted. This appliance has been supplied with ‘1 way screws’ for permanent installation of the feet. This is a safety requirement for the New Zealand and Australian market.
FREE STANDING
- Ensure the appliance is unplugged and power switches are off.
- Carefully turn the main body upside-down on a scratch-free and stable surface. Be careful to prevent damage to the cosmetic finish or your floor surfacing.
- Align the screw hole on the Heater Feet Bracket with the screw hole on the base of the appliance.
- Attach Heater Feet Bracket with the ‘1 way screws’ provided and ensure the bracket sits firmly in place (do not over tighten).
- Set appliance upright.
Installation Instructions
The appliance must not be located immediately below a socket outlet.
NOTE: Your Panel Heater should be installed with at least 150mm clearance from
the floor and any other surrounding parts including other appliances and side
walls.
At least 300mm clearance from ceilings, shelves and soft furnishings.
Note: Do not run the power cord behind the heater.
WALL MOUNTED HEATERS ARE ONLY TO BE MOUNTED ON HEAT RESISTANT WALLS THAT COMPLY WITH CURRENT AS/NZS SPECIFICATIONS & BUILDING **REGULATIONS**
WALL MOUNTED
- Make sure the appliance is unplugged and power switches are off.
- Position the panel appliance within one metre of a wall socket. Do not mount in front of or below the wall socket. Ensure there is at least 150mm clearance on all sides of the appliance.
- Detach the mounting bracket from the back of the panel appliance by unscrewing the two locking screws (located on the top of the mounting bracket).
- Position the mounting bracket on the wall and mark the hole positions with a pen or pencil and check they are horizontal with a spirit level. Ensure the two bottom mount holes are at least 150mm from the floor and drill holes as required.
- Secure the mounting bracket to the wall with the mounting screws. (For masonry walls use the plastic sheaths).
- Slot the back of the appliance onto the mounting bracket locating the bottom plugs first and secure with two locking screws.
- Plug appliance into a standard 240 volt AC electrical outlet.
Operating Your Heater
Always choose a safe location for the heater, keeping in mind the safety precautions outlined. Ensure all packaging has been removed from the unit before use. Please follow the below instructions.
WARNING: In order to avoid overheating or fire, do not cover the heater. WARNING: Keep all objects at least 1 metre from the front and 150mm from the sides of the appliance.
WARNING: Do not use this heater with a programmer, separate timer, remote-control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
WARNING: Never leave this heater unattended when in use.
If mounted on castors, ensure heater is on a flat, stable, heat-resistant surface.
Once the heater is in a safe operating position and all switches are in the off position, insert the power plug into the mains outlet and switch on.
CAUTION: Ensure the power cord is not tight because if pulled it may partially pull the plug from the socket. A partially inserted plug will overheat the plug and socket and could result in fire.
Note: When the appliance is turned on for the first time, it may release a slight odour or smoke. This odour or smoke is a normal occurrence caused by the initial heating of the heating elements and should not occur again.
DISPLAY CONTROLS
ERROR MESSAGES
Temperature sensor malfunction. Contact customer services.
Short circuit on temperature sensor channel. Contact customer services.
Overheating of temperature sensor (exceeded +48 degrees). Turn off heater to allow it to cool down.
Ambient temperature has dropped too low (below -26 degrees). Turn off heater to allow the ambient temperature to rise.
SETTINGS MENU DIAGRAM
Check that the heater main power switch is in the OFF position before plugging into the mains supply.
ON/OFF BUTTON
Hold down for 3 seconds to turn heater ON/OFF. The default temperature is
24°C.
OPEN WINDOW
When this function is active, if the temperature drops by 5°C or more
within a 10 minute period, Anti-Frost mode is switched on. If in the time
interval 10-30 minutes the temperature continues to drop, the device will turn
off. If the room temperature rises by 2°C, then the last set mode will turn
back on.
CHILD LOCK
Hold down the left and right arrow simultaneously for 5 seconds to enable
child lock. The device controls cannot be changed. To disable child lock, hold
down the left and right arrow for another 5 seconds.
NAVIGATING THE MENU
Use the buttons to navigate through all the menu options and button to
confirm your selection.
HEAT MODE
There are 3 temperature modes available for adjustment:
- Comfort – Range from 10°C to 35°C
- Eco – Deviation range from Comfort from 3°C to 7°C
- Anti-Frost – Range from 3°C to 7°C
Use the buttons to navigate and the button to firstly confirm your desired mode and then desired temperature. Note: Temperature can only be amended on the device when in Comfort mode. If you press the left or right button in Eco /Anti-Frost mode in order to amend the temperature, the heater will switch to Comfort mode.
POWER
Choose desired power mode between:
- Auto: the heating element is inversely controlled
Custom: choose desired heat setting between 1-5 using the buttons to navigate and the button to confirm.
TIMER
This device has a countdown timer that will allow you to set a specific
amount of time before turning the heater off.
Use the and buttons to navigate to the Timer function and turn the Timer function from OFF to ON.
Set the time for the desired length of time you would like the heater to remain on for. For example, if you want the heater to turn off in 3 hours and 30 minutes you would set the timer to 03:30. To cancel the Timer, you must go back to the Timer function and amend from ON to OFF.
Note: This device has a full weekly scheduler function available to operate via the app. Operating the scheduler and timer at the same time is not possible.
SETTINGS
Use the buttons to navigate through all the menu options and the button to
confirm your selection.
DATE AND TIME
Set the current date and time for best functionality of your heater.
DISPLAY
Brightness: Choose between 100% (default setting) and 50% screen brightness
SOUND
Choose to have sound when buttons are pressed ON/OFF.
The default setting is ON.
SERVICE
- Connection: Use this function to connect to the Ausclimate app. To learn more about this device’s WiFi, please see the WiFi/App section of this manual
- Reset: Choose to reset the device to default settings.
- Information: See device’s current firmware version.
“AUTO RESTART/RESUME” FUNCTION
In the event of a short-term power outage, the last operating mode/
temperature will automatically be restored once the power comes back on.
WiFi – Downloading and Setting up APP
This APP is supported only on 2.4GHz Wi-Fi channels. Please ensure your phone is 2.4GHz capable
Note this device will only work within your home WIFI system.
This does not operate on 3G or 4G internet connections.
You will need a connection to your home Wi-Fi.
Download
Ausclimate mobile APP
- Open the APP Store or Google Play on your mobile phone.
- Open ‘Search’ and enter ‘Ausclimate ’
- Click ‘GET’ and begin to download and install.
Once downloaded to your phone open the APP
- Tap REGISTER near the bottom of the screen.
- Read and agree to the Privacy Policy.
- Add your email address.
- Tap ‘Obtain verification code’
You will then receive an email with a verification code.
- Enter the verification code from your email.
- Create a password.
- Then tap confirm.
If you haven’t received a verification code via email, tap the resend button and when the verification code is received follow above steps.
Your APP is now registered and ready for pairing to your device.
Pairing APP to Device
Details for pairing this heater to the Ausclimate App can be found at the below website link.
Either scan the QR code below or visit the help section on our website.
Pairing Mode
To connect to the Ausclimate app you must ensure that your device is in pairing mode which is where the Wifi Icon is flashing.
Most products will be in pairing mode after switching the device on but if it is not:
– Turn heater ON
– Navigate to the ‘Connection’ function under Settings → Service
Care and Cleaning
CARE AND CLEANING
- The heater requires regular cleaning to ensure trouble free operation:
- Unplug the heater from the mains supply before cleaning.
- Ensure that the heater has been allowed to cool down completely before cleaning.
- The common cause of overheating is deposits of dust or fluff in the appliance. Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and grills.
- Use a damp cloth (not wet) to wipe the exterior of the heater to remove dust and dirt.
- Never use solutions such as petrol, thinners or polishing agents.
- Ensure the heater is dry before plugging back into the mains supply.
ERROR MESSAGES
Temperature sensor malfunction. Contact customer services.
Short circuit on temperature sensor channel. Contact customer services.
Overheating of temperature sensor (exceeded +48 degrees). Turn off heater to allow it to cool down.
Ambient temperature has dropped too low (below -26 degrees). Turn off heater to allow the ambient temperature to rise.
Operating Your Heater
SAFETY DEVICES
This appliance has two protection devices:
- Tilt Switch – this will automatically turn the appliance off if the appliance is not in the correct operating position.
- Resettable Thermal Link – this will automatically disconnect the power to the appliance at a pre-set overheat temperature. After cooling down it will reset and power on again. If this occurs, investigate what is causing the appliance to overheat.
CAUTION: The appliance generates heat during use. Precautions must be taken to prevent the risk of burns, scalds, fires or other damage to persons.
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase. (Refer to back of booklet).
SUPPORT AND TECHNICAL ADVICE
Ausclimate – New Zealand
Monday – Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
Ausclimate – Australia
Monday – Friday 8am-5pm
Phone 1800 122 100
CARE AND CLEANING
The heater requires regular cleaning to ensure trouble free operation:
- Unplug the heater from the mains supply before cleaning.
- Ensure that the heater has been allowed to cool down completely before cleaning.
- The common cause of overheating is deposits of dust or fluff in the appliance. Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and grills.
- Use a damp cloth (not wet) to wipe the exterior of the heater to remove dust and dirt.
- Never use solutions such as petrol, thinners or polishing agents.
- Ensure the heater is dry before plugging back into the mains supply.
- Do not attempt to dismantle the heater.
- There are no user serviceable parts. For service or repair, contact an authorised electrical service technician.
Due to continual design improvements, the product illustrated in this User Manual may differ slightly from the actual product.
Documents / Resources
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ausclimate ACPH900 EcoSmart Pro Panel
Heater
[pdf] User Guide
ACPH900, ACPH905, ACPH910, ACPH915, ACPH900 EcoSmart Pro Panel Heater,
ACPH900, EcoSmart Pro Panel Heater, Panel Heater
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