IP VOICE Mobile App User Guide
- June 1, 2024
- IP VOICE
Table of Contents
IP VOICE Mobile App
About IPVoice Mobile App
The IPVoice Mobile app allows users to usesmartphones as an extension of their work phone, including call recording, call history and call forwarding / waiting.
Operating System Requirements
IPVoice Mobile app is available for iOS and Android smartphones. For iPhone visit the App Store (https://www.apple.com/uk/ios/app-store); for Android visit Google Play Store (https://play.google.com/store) and search for ‘IPVoice.
IPVoice Navigation Bar
The main CallSwitch Communicator naviga on bar shows the key application features:
- Dialpad – placing calls
- Contacts – main contact list
- Conferences – place a conference call with any of your contacts
- Dashboard – check call stats and other additional information
Dialpad
Place a Call
Open the Dialpad in the Navigation Bar and dial the desired number.
See Recent Calls
Press ‘Recent’ to access recent incoming and outgoing calls.
Transfer a Call
- Whilst in an active call, press the ‘Transfer’ call control button.
- Press ‘Select Contact’ to choose a local extension, or type the number for an external party.
- Once the contact is selected or number is typed in, press ‘Direct’ to instantly send the call to that destination, or ‘Attended’ to announce the call.
- Once ready to transfer the call to the other party, press ‘Complete’.
Contacts
Contact Quick Links
Quick links appear on the top of the Contacts’ window and enable you to quickly move between the ‘Directory’, ‘Contacts’ and ‘Favorites’.
Contacts List
Within the Contacts list, tabs are used to display Contacts you have imported
from email or contact management tools.
Click a contact to access the contact’s details, ‘Call’, ‘Email’ or add to
‘Favorites’.
Conferences
Place a Conference Call
- Click Create conference Groups to create Conference Groups.
- Access your saved Conference groups list to place conference calls.
Dashboard
The Dashboard is an easy way for Users to visualise daily call stats and other information related to their profile definitions.
