IP VOICE Mobile App User Guide

June 4, 2024
IP VOICE

IP VOICE Mobile App

IP-VOICE-Mobile-App-PRODUCT

Mobile App Quick Start Guide

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About IPVoice Mobile App

The IPVoice Mobile app allows users to use smartphones as an extension of their work phones, including call recording, call history, and call forwarding/waiting.

Operating System Requirements

invoice Mobile app is available for iOS and Android smartphones. For iPhone visit the App Store (https://www.apple.com/uk/ios/app-store); for Android visit Google Play Store (https://play.google.com/store) and search for ‘voice.

invoice Navigation Bar

The main IPVoice navigation bar shows the key application features:

  • Dialpad – placing calls
  • Contacts – main contact list
  • Conferences – place a conference call with any of your contacts
  • Dashboard – check call stats and other additional information

Dialpad

Place a Call
Open the Dialpad in the Navigation Bar and dial the desired number.

See Recent Calls
Press ‘Recent’ to access recent incoming and outgoing calls.

Transfer a Call

  1. Whilst in an active call, press the ‘Transfer’ call control button.
  2. Press ‘Select Contact’ to choose a local extension, or type the number for an external party.
  3. Once the contact is selected or the number is typed in, press ‘Direct’ to instantly send the call to that destination, or ‘Amended’ to announce the call.
  4. Once ready to transfer the call to the other party, press ‘Complete’.

Contacts

Contact Quick Links
Quick links appear on the top of the Contacts’ window and enable you to quickly move between the ‘Directory’, ‘Contacts’ and ‘Favorites’.

Contacts List
Within the Contacts list, tabs are used to display Contacts you have imported from email or contact management tools. Click a contact to access the contact’s details, ‘Call’, ‘Email’ or add to ‘Favorites’.

Conferences

Place a Conference Call

  • Click Create conference Groups + to create Conference Groups.
  • Access your saved Conference groups list to place conference calls.

Dashboard

The Dashboard is an easy way for Users to visualize daily call stats and other information related to their profile definitions.

References

Read User Manual Online (PDF format)

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