SOKA B0835JWMBB Commercial Kitchen Sink Faucet With Pull Down Sprayer User Manual
- May 15, 2024
- SOKA
Table of Contents
SOKA B0835JWMBB Commercial Kitchen Sink Faucet With Pull Down Sprayer
Troubleshooting
If you’ve followed the instructions carefully and your faucet still does not work properly, take these corrective steps.
| Problem | Cause | Action |
|---|---|---|
| Leaks underneath the handle (#1). | The lock nut (#5) has come loose. | Remove |
the handle (#1) and trim cap (#4). Tighten the lock nut (#5). Reinstall the
trim cap (#4) and handle (#1).
The water will not shut off completely.| Dirty or damaged cartridge (#6).|
Remove the handle (#1), trim cap (#4), lock nut (#5) and cartridge (#6). Check
if the cartridge is dirty or damaged. If the cartridge (#6) is dirty, soak it
in warm white vinegar for 4 hours. Every 30 minutes, while the cartridge (#6)
is completely submerged, turn the stem off 10 times. Reinstall or replace the
cartridge (#6). If the cartridge is damaged, replace the cartridge (#6).
The shower (#17) leaks or has an inconsistent water flow pattern.| The shower
(#17) is dirty or misaligned.| Unscrew the shower (#17). If the shower (#17)
is dirty, clean it by soaking it in warm white vinegar for 1 hour. Rinse
thoroughly with water. Reinstall the shower (#17).
Lifetime Limited Warranty
- The manufacturer warrants that the parts and assemblies of this product will be free from defects in material and workmanship under normal household use for as long as it is owned by the original consumer purchaser.
- This warranty covers the original purchaser with the original receipt only and does not include business, commercial, or industrial use of this product.
- This warranty shall not apply to goods that have been subject to accidents, negligence, or improper installation. Our responsibility under this warranty is limited only to the replacement of parts and no other costs.
- Should a malfunction occur within the time covered by this warranty, replacement parts may be obtained from the Customer Service Department at 1-800-683-9066 or email customerservice@sokausa.com.
- The manufacturer will, at its discretion, provide replacement parts for installation by the consumer for any parts that prove defective under normal usage and care with new or equivalent parts.
- Revised on 12/28/2019
Specifications
| Warranty Coverage | Lifetime Limited |
|---|---|
| Parts and Assemblies Defects | Free from defects in material and workmanship |
| Warranty Applicability | Original purchaser with original receipt for household |
use
Exclusions| Business, commercial, industrial use, accidents, negligence,
improper installation
Warranty Limitations| Replacement of parts only, no other costs covered
Contact Information| Customer Service Department
1-800-683-9066,
customerservice@sokausa.com
Last Revised| 12/28/2019
FAQ
What should I do if my faucet leaks under the handle?
- Check if the lock nut is loose and tighten it after removing the handle and trim cap.
How can I fix a faucet that won’t shut off completely?
- Clean or replace the cartridge after checking if it is dirty or damaged.
What actions can be taken if the shower leaks or has an inconsistent water flow?
- Clean the shower by soaking it in warm white vinegar if it is dirty, and ensure it is properly aligned when reinstalling.
Who is covered under the Lifetime Limited Warranty?
- The original consumer purchaser with the original receipt is covered under the warranty.
Are there any exclusions to the warranty?
- Yes, the warranty does not cover business, commercial, or industrial use, or damage from accidents, negligence, or improper installation.
What costs are covered under the warranty?
- Only the replacement of parts is covered, with no other costs included.
How do I contact Customer Service for warranty issues?
- You can contact the Customer Service Department at 1-800-683-9066 or via email at customerservice@sokausa.com.
Troubleshooting
If you’ve followed the instructions carefully and your faucet still does not work properly, take these corrective steps.
| Problem | Cause | Action |
|---|---|---|
| Leaks underneath the handle (#1). | The lock nut (#5) has come loose. | Remove |
the handle (#1) and trim cap (#4). Tighten the lock nut (#5). Reinstall the
trim cap (#4) and handle (#1).
The water will not shut off completely.| Dirty or damaged cartridge (#6).|
Remove the handle (#1), trim cap (#4), lock nut (#5) and cartridge (#6). Check
if the cartridge is dirty or damaged. If the cartridge (#6) is dirty, soak it
in warm white vinegar for 4 hours. Every 30 minutes, while the cartridge (#6)
is completely submerged, turn the stem off 10 times. Reinstall or replace the
cartridge (#6). If the cartridge is damaged, replace the cartridge (#6).
The shower (#17) leaks or has an inconsistent water flow pattern.| The shower
(#17) is dirty or misaligned.| Unscrew the shower (#17). If the shower (#17)
is dirty, clean it by soaking it in warm white vinegar for 1 hour. Rinse
thoroughly with water. Reinstall the shower (#17).
Lifetime Limited Warranty
- The manufacturer warrants that the parts and assemblies of this product will be free from defects in material and workmanship under normal household use for as long as it is owned by the original consumer purchaser.
- This warranty covers the original purchaser with the original receipt only and does not include business, commercial, or industrial use of this product.
- This warranty shall not apply to goods that have been subject to accidents, negligence, or improper installation.
- Our responsibility under this warranty is limited only to the replacement of parts and no other costs.
- Should a malfunction occur within the time covered by this warranty, replacement parts may be obtained from the Customer Service Department at 1-800-683-9066 or email customerservice@sokausa.com.
- The manufacturer will, at its discretion provide replacement parts for installation by consumer for any parts that prove defective under normal usage and care with new or equivalent ports.
- Revised on 112/28/2019
- Have a question? WE CAN HELP, just call l-800-683-9066, or email customerservice@so!kausa.com.
Documents / Resources
| SOKA
B0835JWMBB Commercial Kitchen Sink Faucet With Pull Down
Sprayer
[pdf] User Manual
B0835JWMBB Commercial Kitchen Sink Faucet With Pull Down Sprayer, B0835JWMBB,
Commercial Kitchen Sink Faucet With Pull Down Sprayer, Kitchen Sink Faucet
With Pull Down Sprayer, Sink Faucet With Pull Down Sprayer, Faucet With Pull
Down Sprayer, Pull Down Sprayer, Down Sprayer
---|---
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