PRISM HARDSCAPES PH-709-1LP Cilindro Fire Table Instruction Manual
- June 4, 2024
- PRISM HARDSCAPES
Table of Contents
PH-709-1LP Cilindro Fire Table
Instruction Manual
Installation, Operation & Maintenance Manual
WARNING: THIS APPLIANCE IS FOR OUTDOOR USE ONLY!
This manual should remain with the parties responsible for the operation.
Section 1
General Description
1.1 Receiving Checklist
Upon receiving the fire feature from the transportation carrier
- Inspect the crate/pallet for damage
- Check that the PO/BOL paperwork matches the paperwork on the crate/pallet
- Open the top of the crate/pallet and inspect the unit for damage
*If damaged, please notify the carrier immediately and sign “damaged” or do not receive. Please also notify the Prism Hardscapes office immediately via email at warranty@prismhardscapes.com
1.2 Product Dimensions
| 
---|---
Overall Diameter| 36″
---|---
Overall Height| 18″
Pan Diameter| 23″
Burner| 15” 4-Spoke Burner
Weight| 350lbs
1.3 Product Contents
| PART NAME | QTY |
|---|---|
| BURNER | 1 |
| BURNER PAN | 1 |
| 1/2″ FEMALE TO MALE ORIFICE | 1 |
| 1/2″ FEMALE TO FLARE MALE INLET PIPE | 1 |
| 1/2″ FLEX LINE HOSE | 1 |
| LP HOSE (FOR LP UNITS ONLY) | 1 |
| 1/2″ FLARE | 2 |
| 1/2″ Ball Valve | 1 |
| Chrome Plated Cover | 1 |
| 1 1/4″ x 3″ Washer | 1 |
| Key | 1 |
| Media (Lava Rock) | 27lbs |
1.4 Safely Moving Unit
- NEVER ATTEMPT TO MOVE YOUR FIRE FEATURE BY YOURSELF
- WRAP FURNITURE BLANKET AROUND THE ENTIRE BODY OF THE UNIT
- PLACE A PIECE OF ¾” PLYWOOD BETWEEN DOLLY AND THE FIRE FEATURE FOR INCREASED STABILITY WHILE MOVING
- USE DOLLY TO NAVIGATE THE UNIT TO THE FINAL POSITION
| 
---|---
DO NOT USE A WHEELBARROW OR OTHER UNBALANCED EQUIPMENT TO MOVE UNIT|
CAREFULLY REMOVE THE UNIT FROM THE CRATE AND PLACE IT ONTO THE MOVING DOLLY
|
PLACE FIRE FEATURE WITH BASE DOWN TO MOVE| PLACE FIRE FEATURE ON SIDE TO MOVE
SECURE PAN/BURNER PRIOR TO TILT (ONLY FOR SQUARE OR RECTANGLE UNITS)
GENTLY PLACE FIRE FEATURE INTO FINAL POSITION
Safety Instructions
WARNING
Before installing this product, read and follow all warning notices and
instructions provided. Failure to do so may result in serious injury, property
damage, and/or death.
For additional product reference and copies of these instructions, visit our
website at prismhardsacapes.com
This product must be installed and serviced by a contractor or qualified installer who is licensed and/or certified within the jurisdiction where the product will reside. In the event no such state or local requirement exists, the installer or maintainer must be a qualified professional with sufficient experience in the installation and maintenance of gas and/or electric appliances. Prior to installation, read and follow all warning notices and instructions provided with this product. Failure to do so may result in property damage, personal injury, and/or death. Improper installation and/or operation may result in exposure to carbon monoxide and flue gases which can cause serious injury, property damage, and/or death. For installations in the vicinity of occupied/living areas, Prism Hardscapes strongly recommends the installation of carbon monoxide detectors within reach of this appliance and in any adjacent occupied spaces. Improper installation and/or operation will void the warranty.
Do not store or use gasoline or other flammable vapors and liquids within the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
- Immediately switch off the main gas supply.
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone near the unit.
- Immediately remove yourself from the area, call your gas supplier and follow their instructions.
- If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or gas supplier.
THIS APPLIANCE IS FOR USE WITH PROPANE OR NATURAL GAS ONLY. AT NO TIME ARE SOLID OR ALTERNATIVE FUELS TO BE USED WITH THIS APPLIANCE.
Prism Hardscapes strongly recommends the installation of Carbon Monoxide detectors within reach of this appliance and in any adjacent occupied spaces.
CALIFORNIA PROPOSITION 65
This product can expose you to Chromium, which is known in the state of
California to cause cancer, birth defects or other reproductive harm.
(for more information, go to:
www.p65warnings.ca.gov)
WARNING
This appliance may produce carbon monoxide which has no odor. Using this
appliance in an enclosed space such as a motorhome, camper, car or home may
result in death.
Prism Hardscapes utilizes CSA-certified components. Installation must conform
to local codes, National Fuel Gas Code ANSI Z223.1/NFPA, and/or National Fuel
Gas Code.
The appliance should be serviced annually by a professional gas technician
certified in the United States by the National Fireplace Institute (NFI). Any
parts that require replacement should be replaced only by a certified service
professional using the parts recommended by the manufacturer.
Do not alter any component or design of this unit as it may alter the
operation and result in injury, property damage, and/or death. The altering
unit will also automatically void the warranty.
This fire feature is not intended for cooking. Do not place anything on or in
the fire feature.
Never use the fire features in windy conditions.
Do not touch hot surfaces, hot media (rocks/glass/etc.), or open flames.
Do not reach, jump, or walk across the unit, media, or open flames.
Do not ignite the fire feature when media (rocks/glass/etc.) are wet. Doing so
may cause media to crack and burst.
It is important to inspect your fire feature before every use. Make sure there
are no obstructions or combustible materials on or near the unit.
Wipe down the surface of the unit before every use and immediately clean any
spills or messes on or around the unit.
Consistently check hoses and fittings for cracks, abrasions, and leaks (at
least once a month).
Do not leave pets or children unattended around the fire feature.
Use a designated fire pit or barbecue cover when not in use.
Installation Details
3.1 Gas Requirements
The fire table should be placed on a flat and level surface. It will arrive
with the burner and burner plate set inside the unit. Burner hardware has been
installed at the factory but will need to be checked for proper tightness
after transportation. Refer to the corresponding section below for set‐up on
your unit. All units must have clearance to a combustible surface of 4ft on
the sides & 6ft from the top. Refer to the section below for the gas type you
purchased.
3.1.1 Natural Gas
Gas Pressure: 7 inches water column
Gas Input Flow: 65,000 BTU/HR
Prior to installation, a gas professional will need to run a gas line underground below the foundation where your fire feature will reside. In order to do this, your gas professional will first need to determine the best pipe size based on fuel input requirements (BTU’s/HR), gas pressure, and distance from the gas pressure regulator to the fire feature. Once you have created a trench underground for your pipe, the stubbed‐out end should be fitted with a ½” NPT ball valve shutoff (rated for gas usage) and a flare fitting sized for the same size gas hose that is attached to the key valve and burner. Connect your flex hose to the stubbed‐out gas pipe then connect the other end to the key valve in your fire feature. The arrow on the key valve should be pointing in the direction of the gas flow (toward the burner plate on your fire feature). Tighten all fittings with a wrench, do not hand tighten! Test the gas lines for leaks and loss of pressure over a 24‐hour period. When you are finished testing and have found no leaks, cover the pipes, level the ground, and finish setting the foundation. Once everything is tightly sealed and connected, gently place your burner plate back down into your fire feature; your fire table is now ready to be positioned in its final location.
Note: Check with your gas supplier to verify gas flows and pressures available at the location of your installation. In many cases, utility companies will install larger meters at no charge to accommodate larger flows.
3.1.2 Liquid Propane
Gas Pressure: 11 inches water column
Gas Input Flow: 65,000 BTU/HR
Make sure the foundation is flat and level prior to placement. Units using
liquid propane will come with a burner, orifice, flex hose, and regulator that
will attach to the propane tank. This gas hose will need to go from the tank
to the burner. The hose should connect from the key valve within the unit,
through a vent underneath and to the propane tank. Make sure all fittings are
tightened properly with a wrench, do not hand tighten! An additional flex hose
will be attached to the other end of the key valve to the flare fitting at the
bottom of the burner. The arrow on the key valve should be pointing in the
direction of the gas flow (toward the burner plate on your fire feature).
Fire features do not include a propane cylinder; you will need to provide one.
The liquid propane supply cylinder must be constructed and marked in
accordance with the specifications for propane gas cylinders as required by
the U.S. Department of Transportation (DOT).
3.2 Internal View of Components
3.2.1 Natural Gas Unit
3.2.2 Propane Tank Unit
Operation
4.1 Ignition
Refer to the section below according to which ignition system you purchased.
An initial burner test should be done prior to filling the pan with media
(rocks/glass/etc.)
4.1.1 Manual Light
You will need a fireplace lighter, do not use a match or cigarette lighter as
they are much shorter and will light the fuel too close to the burner which
may result in serious injury. Ignite your fireplace lighter and hold the tip
close to the burner. Insert the fire table key and turn it to the ON position
to start gas flow to the burner‐ if you are using a propane tank unit, please
note you will need to open the valve on your tank first. If your burner does
not light within 5 seconds, turn the key to the OFF position and wait 10
seconds before trying again. If the burner still does not light, call your
local gas technician to determine if there is a problem. Once the burner
lights, immediately remove your hand and allow the burner to operate for a few
minutes before turning it off. Make sure the valve is properly closed every
time you leave your fire feature unattended and remove the key. For propane
units, ensure that valve on the tank is completely closed when the fire
feature is not used.
You are now ready to place the fire media onto the burner pan. Slowly pour media onto the pan and spread evenly. Fire media should be sparsely spread out enough to cover the pan. Only use the recommended amount of media in your unit (the amount provided), overfilling may result in smaller flame and gas buildup which may cause an explosion. Fresh air must be able to pass through the unit. Do not block or obstruct any vents on the lower and upper parts of the fire feature. These are designed to ensure proper combustion and ensure no buildup of residual gases within the unit.
*4.1.2 Battery Ignition only available for LP Units**
Find the panel on the side of your unit, the knob should be at the 12:00
position. This type of ignition takes one AA battery (not included). To insert
the battery, turn the black battery receptacle to the left of the knob
counter‐clockwise until it unscrews and comes off. Insert the battery and
carefully place the receptacle knob back in position and screw it back on. You
may need to apply light pressure but do not overtighten as it may damage the
knob and threads.
To ignite the unit, ensure the knob is in the 12:00 position to start. Push the knob inward and turn clockwise to the 6:00 position. You should hear the igniter sparking and the gas should ignite. Continue to push knob inward until the burner lights, wait a few seconds and release the knob. If the flame does not stay lit, push the knob back in and allow the spark to reignite. If you do not hear the igniter sparking, your battery may be drained and will require replacement.
Regulate the flame by turning the knob clockwise until it is to your liking. The knob will not go past the 9:00 position. If the flames are still too low or too high, have the pressure regulator checked for proper operation. Push the knob inward and turn counter-clockwise all the way back to the 12:00 starting position. If the knob does not turn the system off, contact your gas professional to replace the gas valve. Only use factory-approved parts for replacement. Once the burner lights, immediately remove your hand and allow burner to operate for a few minutes before turning the knob all the way back to the 12:00/off position.
You are now ready to place the fire media onto the burner pan. Slowly pour media onto the pan and spread evenly. Fire media should be sparsely spread out enough to cover the pan. Only use the recommended amount of media in your unit (the amount provided), overfilling may result in smaller flame and gas buildup which may cause an explosion. Fresh air must be able to pass through the unit. Do not block or obstruct any vents on the lower and upper parts of the fire feature. These are designed to ensure proper combustion and ensure no buildup of residual gases within the unit.
4.1.3 Electronic Ignition
Prism Hardscapes offers a separate installation guide for the Electronic
PH‐Ignite System. All other electronic system guides must be requested from
their corresponding manufacturers.
CAUTION: Open flames will ignite combustible materials such as clothing,
fabric, hair, etc. which may result in serious injury, property damage and/or
death. Be cautious of the open flames while the burner is lit.
4.2 Adjustment
Allow the fire feature and media to cool down before moving or adjusting. This
may take from 30 minutes to 1 hour depending on the size of the fire feature.
Any shifting of fire media or features should be done after the entire unit
has cooled. Also prior to movement, ensure that all gas valves are completely
closed and disconnected.
Refer to Section 1.4 for instructions on how to safely move your unit.
Troubleshooting
Refer to the section below according to which Gas Type you purchased.
THE BURNER WILL NOT LIGHT
| Possible Cause | How to Fix |
|---|---|
| Air in Gas Line | If newly installed, it may take several attempts to purge air |
from the line.
Debris in Gas Line| Confirm gas line is clear and free of obstruction
(insulation, dirt, excess pipe sealer, water, etc.). Clearing a line of debris
may require help from a professional.
Improper Gas Pressure| Liquid Propane Units: Check if tank is low or empty,
may need to refill or replace.
Natural Gas Units: Have a gas professional confirm gas pressure.
THE BURNER WILL NOT STAY LIT
| Possible Cause | How to Fix |
|---|---|
| Improper Gas Pressure | Liquid Propane Units: Check if tank is low or empty, |
may need to be refilled or replaced.
Natural Gas Units: Have a gas professional confirm gas pressure.
Improperly Applied Fire Media| Media may be too dense; media will need to be
reduced and evenly spread.
NOISE
Note: Only use gas hose supplied by the manufacturer as they have been tested
for noise.
| Possible Cause | How to Fix |
|---|---|
| Gas Hose Restrictions | Remove any tight bends or kinks in the gas supply hose. |
| Excessive Gas Flow | Check gas regulator and reset it if not within factory |
recommendations (Refer to the subsection for your gas type in Section 3).
UNIT IS SMOKING
| Possible Cause | How to Fix |
|---|
Poor Fuel Quality
| Liquid Propane Units: Inspect the propane tank and hose, one or both may
need to be refilled or replaced.
Natural Gas Units: Contact the local gas company.
Excessive Flame Blockage| Separate and spread media (rocks or glass)
evenly to allow flames to spread and pass‐through media more evenly.
Improper Air/Fuel Mixture| Remove any foreign items or other combustible
materials from the unit & check for proper orifice sizing.
BURNER FLAME IS TOO HIGH OR TOO LOW
| Possible Cause | How to Fix |
|---|---|
| Incorrect Gas Supply Pressure | Liquid Propane Units: Inspect the propane tank |
and hose, one or both may need to be refilled or replaced.
Natural Gas Units: Contact local gas company.
Blocked burner ports or burner orifice| Clear burner ports and orifice of
foreign particles or debris and wipe clean.
Improper Orifice Size| Verify burner orifice is the proper size for the fuel
being used. Consult with the factory by emailing
tech‐support@prismhardscapes.com.
UNIT PRODUCING UNWANTED ODORS
| Possible Cause | How to Fix |
|---|---|
| Gas Leak |
DO NOT OPERATE ‐Turn off the key valve but leave the gas source on/open. (The
gas should be flowing through the hose up to the igniter valve) Inspect
hose(s), and check for any leaks at all connections and fittings by using
soapy water to check for bubbles. If a leak is found, turn off the gas
immediately and consult the factory about replacing damaged/defective
components.
If no leak is found:
Liquid Propane Units: inspect the propane tank for damage or defect, tank may
need to be replaced.
Natural Gas Units: contact the local gas company to inspect.
COLOR FADING
| Possible Cause | How to Fix |
|---|---|
| Exposure | Concrete Units: Purchase cement sealer at your local brick-and- |
mortar retailer and apply a coat to concrete areas every year.
Wooden Units: Purchase IPE sealer at your local brick-and-mortar retailer and
apply a coat to wood areas every year.
Warranty
Prism Hardscapes LLC offers a 2‐year limited warranty against manufacturer defects. Prism Hardscapes will repair or replace product which has been proven to be defective in workmanship and/or material. If the unit is confirmed defective and is not repairable by a qualified Prism Hardscapes representative, the unit will be replaced FOB PRISM HARDSCAPES facility. The buyer must provide proof of purchase along with the date of delivery to the end user and arrange to ship associated with the replacement of the unit. Prism Hardscapes will not be responsible for any defects resulting from misuse, user error, installation error, abuse, repair, or alteration. The use of wood or fuels other than those specified for use with this unit by Prism Hardscapes will void the warranty immediately. Under no circumstances will Prism Hardscapes be liable for incidentals or consequential damage resulting from defective products. This warranty is Prism Hardscapes’ sole warranty, all others expressed or implied whether of merchantability, the fitness of purpose or otherwise, are therefore disclaimed by Prism Hardscapes. Prism Hardscapes is not responsible for any injury or mishap related to misuse, abuse, or lack of judgment in choosing fire display locations.
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11150 Business Circle, Cerritos, Ca 90703
www.prismhardscapes.com ¢
Phone:951-600-1123 © Fax:
951-600-1109