tp-link OC400 Omada Hardware Controller Installation Guide

May 15, 2024
tp-link

tp-link OC400 Omada Hardware Controller

tp-link-OC400-Omada-Hardware-Controller-PRODCUT

Specifications

  • Model: Omada Hardware Controller OC400
  • Power Supply: PWR1 and PWR2
  • LED Indicators: PWR1, PWR2, FAN, CLOUD, USB1/USB2, SFP+ (Port 1-2), RJ45 (Port 3-6)
  • Interface: USB1/USB2, Console, SFP+ (Port 1-2), Ethernet (Port 3-6), Kensington Security Slot, Power Socket, Grounding Terminal
  • Button: Reset
  • Features: Kensington Security Slot, Power Grounding Socket Terminal, Lightning Protection Mechanism

Hardware Overview

Front Panel

tp-link-OC400-Omada-Hardware-Controller-FIG-2

Back Panel

tp-link-OC400-Omada-Hardware-Controller-FIG-3

Hardware Installation

Desktop Installation

  1. Set the device on a flat surface to support the entire weight of the device with all fittings.
  2. Remove the adhesive backing papers from the supplied rubber feet.
  3. Turn over the device and attach the rubber feet to the recessed areas on the bottom at each corner of the device.tp-link-OC400-Omada-Hardware-Controller-FIG-4

Rack Installation

  1. Check the grounding and stability of the rack.
  2. Secure the supplied rack-mounting brackets to each side of the device with supplied screws.tp-link-OC400-Omada-Hardware-Controller-FIG-5
  3. After the brackets are attached to the device, use suitable screws (not provided) to secure the brackets to the rack.

Hardware Connection

A DHCP server (typically a router) with DHCP function enabled is required to assign IP addresses to the EAPs and Hardware Controller in your local network.

tp-link-OC400-Omada-Hardware-Controller-FIG-7

Software Configuration

Remote Management
Configure and manage via cloud access.

Via Omada App

  1. Make sure that your mobile device and Hardware Controller can access the internet.
  2. Download the Omada app on your mobile device. It can be downloaded from the App Store or Google Play:tp-link-OC400-Omada-Hardware-Controller-FIG-10
  3. Launch the app and go to Cloud Access. Then log in with your TP-Link ID.
  4. Tap the + button on the upper right to add your controller.
  5. Follow the step-by-step instructions to complete the Quick Setup.

Via a Web Browser

  1. Make sure that your management device and Hardware Controller can access the internet.
  2. Launch a web browser and type https://omada.tplinkcloud.com in the address bar, then press Enter (Windows) or Return (Mac). https://omada.tplinkcloud.com
  3. Enter your TP-Link ID and password to log in.
  4. Click Controller on the left column, and then click + Add Controller and choose Hardware Controller to add your controller.
  5. Click Let’s Get Started and follow the step-by-step instructions to complete the configuration wizard.

Local Management

Configure and manage locally.

Via Omada App

  1. Download the Omada app on your mobile device. It can be downloaded from App Store or Google Play:tp-link-OC400-Omada-Hardware-Controller-FIG-8
  2. Make sure that your mobile device and Hardware Controller are in the same subnet.
  3. Launch the app and go to Local Access. Then tap the + button on the upper-right corner to add your controller.
  4. Choose the auto-detected device or manually add your device by entering its IP address/URL and port number. Follow the step-by-step instructions to complete the Quick Setup.

Via a Web Browser

  1. Make sure that your management device and Hardware Controller are in the same subnet.
  2. Check the DHCP server (typically a router) for your controller’s IP Address. The default fallback IP address is 192.168.0.253.
    • If you have downloaded the Omada app, you can also check the app for your controller’s IP address.
    • The fallback IP address is used when the controller fails to get a dynamic IP address from the DHCP server.
  3. launch a web browser and type your controller’s IP address in the address bar, then press Enter (Windows) or Return (Mac). https://
  4. Click Let’s Get Started and follow the step-by-step instructions to complete the configuration wizard.

For detailed configurations, please visit https://www.tp-link.com/support to download the User Guide in the download center.

Safety Information

  • Keep the device away from water, fire, humidity or hot environments.
  • Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
  • Place the device with its bottom surface downward.
  • The plug on the power supply cord is used as the disconnect device, the socket-outlet shall be easily accessible.

Caution: Shock hazard Disconnect all power sources

EU Declaration of Conformity

  • TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2011/65/EU, and (EU)2015/863.
  • The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/.

UK Declaration of Conformity

  • TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2016 and Electrical Equipment (Safety) Regulations 2016.
  • The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/.

Note: OC400 is used as an example throughout the Guide. Images may differ from the actual product.

SCANNER

To ask questions, find answers, and communicate with TP-Link users or engineers, please visit https://community.tp-link.com to join TP-Link Community.
For technical support and other information, please visit
https://www.tp-link.com/support, or simply scan the QR code.

FAQ

Frequently Asked Questions

  • Q: How do I know if my device is properly powered?
    • A: Check the LED indicators PWR1 and PWR2. Green indicates power while yellow or off states may suggest improper power supply or device shutdown.
  • Q: What should I do if my USB storage device is not recognized?
    • A: Ensure the USB storage device is properly inserted. If the LED remains off, try reinserting the device or check for compatibility issues.
  • Q: How can I secure my hardware controller from theft?
    • A: Utilize the Kensington Security Slot by locking the device with a compatible lock to prevent unauthorized removal.

© 2023 TP-Link 7106510840 REV1.0.1

References

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