Arab Health Lead Qualifying Questions Guide User Guide

Arab Health Lead Qualifying Questions Guide

What are lead qualifying questions?

A lead is an individual serving as a potential sales prospect for your company. As an exhibitor, you have the option to incorporate specific questions for your leads to respond to, allowing you to categories them into different groups and take prompt action accordingly.

These questions are customized based on the unique goals, products, or services of your company. By using custom lead qualifying questions, your business can gain deeper insights into a lead’s needs, interests, and purchasing intent.

This feature can also be used add questions for your team to answer post their conversations.

•  Is the lead hot, warm or cold?
• Assign a follow-up action (send brochure, send email, set up meeting)

Examples of lead qualifying questions

• What products are you interested in?
• What is your purchasing authority?
• When are you looking to place an order?
• What is your total budget?
• What is your preferred method of contact?

Configuring lead qualifying questions

Step 1: Exhibitor Admin can login to Visit Connect Portal using the registered email ID
Step 2: Click on the ‘Questions’ tab from the navigation panel and click on ‘+Add’ button

Configuring custom lead qualifying questions

Step 3: The highlighted box below shows the area to setup your questions. Enter your question in the ‘question name’ field.

Configuring lead qualifying questions

Step 4: Select your preferred choice of answers from the drop down. If you opt for single choice or multiple choice for answers, you are required to enter options in the field. Click on “Add” to add more options.

Step 5: Click on ‘Save’ to confirm your additions and changes.

A successful save is notified through a green notification at the bottom of the screen

What are the benefits of lead scanning?

1. Say goodbye to binders
   Reduce admin time as everything is digitalised. No paperwork means you can focus on the conversation with your potential new partners and clients.
   

2. Don’t miss a connection again
   Your entire show team onsite can download the app and scan attendee badges during the event .

3. Personalise your lead qualification
   Create qualifying questions that work for your company. Once your team members scan a badge, they can use these to categorise their leads.

4. Get business done faster
   Download your leads in spreadsheets, and share them with your wider team before you’ve even left the venue.
   

5. Be more sustainable
   Ditch paper and start using the event app to generate less waste & accelerate your business sustainably.
   

Scanning leads at the show

Step 1: Click on the scan leads button in the app

Step 2: Click on blue scan button

Step 3: Grant camera permissions

Step 4: Point directly at the attendee’s badge

If the scan fails, enter the visitor’s 15- character code found on their badge

Successful scan will open the attendee’s profile card

Managing leads scanned at the show

Step 1: Click on the scan leads button in the app

Step 2: Review your leads & click on any one to add notes

Step 3: Use tabs on top to answer questions, add notes, etc

Step 4: Click on ‘Save’ to save all your notes for this specific lead

Downloading leads scanned at the show

Step 1: Click on the scan leads button in the app

Step 2: Click on the download icon in the top right corner

Step 3: Enter the email address where you would like to receive your leads & click “send email”

Successful email is indicated via a green notification

Accessing all the leads scanned for your company

As the company’s main point of contact, you can access all the leads scanned by your entire team during the show. Please note, this feature is only available for the main point of contact.
Step 1: Exhibitor Admin can login to Visit Connect Portal using the registered email ID
Step 2: Click on the ‘Leads’ tab from the navigation panel

Accessing all the leads scanned for your company

Step 3: Click on ‘Email Leads’ button on the right to receive all the leads collected on-site by your team via email. Enter the email address and click on‘Send Email’ on the popup.
Step 4: Click on ‘Export Leads’ button on the right to download all the leads on your device in an .xlsx file and click on ‘Download’

Download the Arab Health app to begin scanning

Customer Support

Need assistance?

Contact the Arab Health customer service team
on ah.customerservice@informa.com

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