DISPLAYS2GO DF055NLBD2 55 Inch Digital Signage Floor Standing User Manual
- May 15, 2024
- Displays2go
Table of Contents
DF055NLBD2 55 Inch Digital Signage Floor Standing
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Specifications:
- Product: 55inch Digital Signage Floor Standing 2-Sided
- SKU: DF055NLBD2
- FCC ID: 2ASCB-DDNT55SP
- Warranty: 12-month warranty
Product Usage Instructions:
Before Use:
Safety Warnings and Precautions:
Warning: May cause personal injury or death.
The operation is prohibited.
Caution: May cause damage or property loss.
Turn off the Digital Signage immediately, pull out the plug from
the power outlet, and ask the authorized personnel for maintenance
timely.
If coal gas or other flammable gas leaks, do not pull out the
plug of the LCD digital signage or other electrical appliances;
instead, turn off the gas valve immediately, and open the doors and
windows quickly.
Assembly:
Refer to the interface diagram provided in the manual for proper
assembly instructions.
Operation:
Power On/Off: Follow the instructions in the
manual to power on/off the Digital Signage.
Remote Control: Use the remote control provided
to navigate and control the signage.
HDMI Connection: Connect HDMI cables following
the provided guidelines.
Navigation: Use the navigation features as
detailed in the manual.
Cleaning and Maintenance:
Refer to the Cleaning Kit provided in the packing list to clean
the Digital Signage. Follow maintenance guidelines for optimal
performance.
Troubleshooting:
Refer to the Troubleshooting Guide in case of any issues with
the product.
FAQ:
Q: What should I do if the Digital Signage is not powering
on?
A: Check the power source and connections. If issues persist,
refer to the Troubleshooting Guide or contact customer support.
Q: Can I disassemble the Digital Signage for repair?
A: Do not disassemble the Digital Signage without permission as
it may cause electric shock or fire. Please consult a qualified
technician for repair.
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55inch Digital Signage Floor Standing 2-Sided
USER MANUAL
SKU: DF055NLBD2
FCC ID: 2ASCB-DDNT55SP This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Any
changes/modifications to this equipment not approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Thank you for purchasing this
product from Displays2go.
It’s our mission to help you connect with the world and build your brand with
products that are personalized to your needs. Your product has been
manufactured with great care using only the finest quality materials and
expert workmanship. Our Quality Assurance team inspects all electronics during
assembly process to assure reliable operation. This product comes with a
12-month warranty. Scan the QR code to visit the product page and learn more
about your warranty.
Need assistance? We are available for expert advice and all of your customer
service needs.
Chat Us
DISPLAYS2GO.COM
Email Us
INFO@ DISPLAYS2GO.COM
2
Call Us
1-844-221-3388
TABLE OF CONTENTS
Before Use
Safety Warnings and Precautions
4
Packing List
7
Interface Diagram
7
Assembly
8
Operation
Power On/Off
9
Remote Control
9
HDMI Connection
9
Navigation
10
Android 11 Quick Start Guide
10
DiViEX
11
Reference
Technical Specifications
14
Cleaning and Maintenance
15
Troubleshooting Guide
16
Names and Contents of Toxic and Hazardous
18
Substances or Elements in the Product
FCC Compliance Notice
19
3
BEFORE USE
Safety Warnings and Precautions
Thank you for purchasing the high-performance multi-functional LED backlight
Digital Signage from Displays2Go. We have considered the factors to ensure
personal safety in product design and have tested rigorously at the factory.
However, improper installation and use may result in electric shock and fire.
In order to safely use, maximize performance of the unit and extend the life
of the product, please read and follow all instructions carefully before using
the product. Keep the instructions for future reference. We strongly recommend
using a surge protector, or a power strip with internal circuit breaker to
prevent damages to the digital signage.
Warning: May cause personal injury or death The operation is prohibited
Caution: May cause damage or property loss
If any of the following occurs: · Power outage or instable voltage. · Abnormal
sound or smell from the unit. · AC power cord is damaged. · Digital Signage is
damaged due to drop, knock or impact. · Any liquid or foreign matters fall
into the enclosure.
Turn off the Digital Signage immediately, pull out the plug from the power
outlet, and ask the authorized personnel for maintenance timely.
If coal gas or other flammable gas leaks, do not pull out the plug of the LCD
digital signage or other electrical appliances; instead, turn off the gas
valve immediately, and open the doors and windows quickly.
4
WARNING
· Cut off the power supply before connecting or disconnecting any cables. · Do
not place the Digital Signage on any instable positions, or else it may be
damaged or cause fire. · Do not place the Digital Signage in the positions
such as:
· The environment subject to direct strong sunlight, moisture, extreme
temperature or too much dust, · The environment with flammable or explosive
materials, · The environment with flammable or corrosive gases, · Do not use
damaged or inappropriate power outlets, and ensure that the plugs and outlets
contact properly. · Do not let dust or metal deposits adhere to the plugs and
outlets. · Do not damage the power cords: · Do not modify the power cords, ·
Do not place heavy objects on the power cords, · Keep the power cords away
from heat source, · Do not pull the cord to remove the plug. · Do not connect
too many plugs to one outlet in parallel, or else it may cause fire due to
excessive power
consumption. · Do not approach the Digital Signage with open flame (e.g. a
lighted candle), or else it may cause electric
shock or fire. · Do not put any sharp objects, metal or liquid into the vents
or let them touch the signal terminals to avoid
short circuit, product damage, and electric shock. · The openings in the
enclosure are designed for ventilation and cooling, to ensure long time
reliable running
of components inside the enclosure and prevent overheating. Do not block the
openings when place the unit.
Do not touch the plugs with wet fingers, or else it will cause electric shock.
Do not use the Digital Signage in stormy weather, especially when there is
lightning, instead, please disconnect the power and antenna plugs to avoid
lightning strike.
Do not disassemble the Digital Signage without permission, or else it may
cause electric shock or fire. Please ask qualified technician for repair.
5
CAUTION
· Do not let children climb onto the Digital Signage. · Keep the small parts
away from children to prevent them from swallowing. · If the Digital Signage
won’t be used for a long time, please turn it off and pull out the power plug.
· To adjust the position of the Digital Signage, please disconnect all power
cords and move slowly to avoid tip
over. · Do not scratch or knock the LCD with hard object, or twist and squeeze
the LCD. · Do not turn on the unit immediately when it is moved from a place
with low temperature to high temperature, or
else it will cause condensation and malfunction. · Before cleaning the Digital
Signage, please pull out the power plug, wipe with soft cloth, do not use
industrial
chemicals, prevent foreign matters from entering the machine. Improper
cleaning (such as cleaning solution, water) may damage the product, erase the
printed information, and even cause damage of the components if fluid flows
in, resulting in machine failure. · If the unit displays the same screen for a
long time or the moving picture has fixed text or icon, it will leave ghosting
on the screen and won’t disappear when the unit is turned off, it is normal
and isn’t covered by the warranty. · The power of the Digital Signage can be
cut off by pulling out the plug. · If the LCD screen ruptures and the liquid
splashes on the skin, please rinse for 15 minutes with clean water
immediately, and consult your doctor. · To carry the Digital Signage with
hands, please grab and hold the edges, do not apply pressure on the panel. ·
Use the Digital Signage properly: Use in proper lighting conditions,
insufficient lighting or long time watching will impair your eyesight. ·
Unplug device to disconnect from power. · Insert the plug into the outlet
properly, or else it may cause sparks and fire. The technical specifications
printed herein and on the packaging are subject to change without prior
notice. The Manual may be slightly different from actual operation, and the
latter is applicable.
Contact Displays2go if you have questions about the operation, debugging and
connection of the unit, if the unit doesn’t work normally, please cut off the
power immediately and consult the dealer. The unit is class-A product, which
may cause radio interference in living environment. In this case, please take
feasible measures, and use power plug as the disconnection device.
6
Packing List
Item
Digital Signage Keys Power Cord Wi-Fi Antenna Remote Control Cleaning Kit
Towel and Glove User Manual
Quantity
1 2 1 1 1 1 1
Interface Diagram
Base Screw Package
Hex Wrench M12 x 30 Screws Washers
Wheel Screw Package
Casters Cross Screwdriver M6x12Cross head pad screw
Quantity
1 12 12
Quantity
4 1 16
Name
HDMI USB LAN POWER AC 100-240V
Quantity
1 3 1 1 1
If you have any questions regarding our products, please visit us at www.displays2go.com or contact Displays2go customer service at 844-221-3388.
7
Assembly
NOTE: Two people required for safe assembly of product. Always unplug power
cord before installing or
disassembling the unit!
UNPACKING
Open the top cover. Remove base from package and carefully set aside.
Have 2 people carefully remove unit from the package. Set it down on the shipping box to avoid scratches.
Flip base over. Insert caster posts into corresponding base slots. Screw hex screws into the 4 screw holes for each caster. Tighten all screws with cross screwdriver.
Have one person slightly tip the unit upward. Attach base to unit using hex screws. Tighten all the base screws with hex wrench.
Have 2 people carefully lift into the standing position. Screw antennas into
antenna receivers on top of the unit.
8
NOTE: Casters can be locked for safety.
OPERATION
Power On/Off
NOTE: We recommend using a surge protector or power strip with internal
circuit breaker to prevent potential
damages to the product.
· Power on by inserting the power cord into unit and connecting to outlet.
Flip I/O switch to “I” position. · To turn the screen on or off, press the
power button on the remote control. · To shut down, flip I/O switch to “O”
position, then unplug the unit.
Remote Control
To control the unit, aim the remote control at the unit’s receiver, located at
the right corner below the screen. For best performance, avoid exposing the
receiver window to direct sunlight or placing objects between the remote
control and the receiver.
NOTE: For convenient navigation, we recommend
connecting an external mouse via USB input or Bluetooth connection.
The real appearance of the remote control may be different from the picture,
please refer to the actual product.
Power (No Function) Mute Volume Down/Up Navigation Arrows
Select
Home Return to Previous Page Background Applications
Number buttons
Home Settings (No Function)
HDMI Connection
1. Connect PC or media player to signage via HDMI port. 2. Open the HDMI In
app to begin displaying via HDMI input. (See next page for
navigation settings.)
NOTE: Some media players may not be supported. To automatically display HDMI
Input upon startup,
use the HDMI Auto-boot app.
9
Navigation
Once turned on, the unit automatically displays the home screen, which includes the navigation bar and the App Drawer.
NOTE: The Navigation bar can be minimized. To restore the
navigation bar, go into Display settings and enable Display Navigation.
Back Background Applications
Take Screenshot
Navigation Bar
Enlarged view left
Volume Down
Home
Volume Up
App Drawer
Shows all apps
ANDROID 11 QUICK START GUIDE
Adjust settings by tapping the App Drawer, and launching the Settings app.
WI- FI CONNECTION
1. Open Settings, and select Network and Internet from the list of settings.
2. Select your Wi-Fi network and enter your login credentials. Click Okay.
For Ethernet Connections, plug an ethernet cable into the ethernet (RJ45) port
of the unit and connect to internet router. Ethernet network connection is
complete.
BLUETOOTH
1. Open Settings, and select Connected Devices. 2. Click Pair New Device.
Make sure your Bluetooth
device is in pairing mode. For future connections, select the device from the
list of previously connected Bluetooth devices.
NOTE: To share files over Bluetooth, you must enable
Wi-Fi and Bluetooth Scanning in the Location settings.
SOUND
1. Open Settings, and select Sound. From this menu, you can individually
control the volume of alarms, calls, notifications, and your media. You can
also change default notification sounds or turn Do Not Disturb on or off.
SYSTEM LANGUAGE
1. Open Settings, and select System.
2. Click System Language, then click Languages. 3. Click + Add a language and
select a language. It
appears as the 2nd installed system language.
4. Drag your preferred system language to first position. of the list. The
system language updates automatically to the first listed language.
SCREENSHOTS
1. Open Settings, and select Screenshot.
2. Adjust the screenshot delay and enable or disable the Screenshot button in
the navigation bar.
Find recent screenshots in the Google Files app. Choose the unit, click
Pictures, then click Screenshots.
FACTORY RESET
1. Open Settings, and select System. 2. Select Advanced Options. 3. Click
Reset Options. 4. Select Erase All Data (Factory Reset). Then click
Erase All Data.
10 10
DiViEX
The DiViEX Slideshow App comes pre-installed on this digital product for
convenient content management. There are 2 methods for uploading media: saving
media files to internal storage, or creating a specific folder on a USB, then
inserting into unit. After, open the app to launch a slideshow or adjust
picture settings, add filters and stickers, queue music and more!
UPLOAD MEDIA
METHOD 1: PLAY MEDIA VIA INTERNAL STORAGE
1. Insert USB into the unit. 2. Open the File Explorer app and navigate to
the location of your files using the toolbar. 3. Click Multi, then click each
media file to be copied. 4. In the File Explorer toolbar, click Editor > Copy.
5. Navigate to Internal Memory, then open the MediaFolder’ folder. 6. Copy files to designated folder (i.e., image files toImage’ folder) by clicking
Editor > Paste. 7. Open the DiViEX app. Your images and videos appear in the
DiViEX slideshow timeline.
METHOD 2: PLAY MEDIA VIA USB
1. On your computer, create a new folder and name it “MediaFolder”. 2. In
“MediaFolder,” create 3 subfolders. Rename them: “Images”; “Videos”;
“Music”.
3. Copy your desired images, videos, and music to the corresponding folder.
Supported File Formats
Images JPG, JPEG, BMP, PNG, GIF
Video
AVI, MPEG4, WMV, MKV, FLV, MP4, MOV
Audio
MP3
4. Copy “MediaFolder” to a USB and safely eject USB from computer. Insert into unit, then open DiViEX.
5. NOTE: If DiViEX stops running after pressing play, check:
· MediaFolder is set up correctly on the USB. · All files in MediaFolder are
the supported file formats.
11
PLAYLIST SETTINGS
Edit the overall playlist settings in the Settings tab. Once settings are
adjusted, click PLAY or adjust further in the Edit or Music tab.
A. AUTOMATIC SETTINGS B. USB DISK STATUS C. IMAGE DISPLAY TIME
Enable or disable automatic settings. Auto-Boot: Automatically launch DiViEX
when unit is powered on Auto-Play: Automatically play slideshow when DiViEX
opens Status of USB.
How long each image is shown. Drag slider to increase or decrease.
NOTE :Does not apply to video
D. PICTURE DISPLAY MODE
Choose how each image/video fits on the screen. Adapt: Crop image to screen Center: Center image regardless of aspect ratio.
E. PICTURE SWITCH MODE F. PLAY
Choose animated transition effect for slideshow. Play playlist with selected settings.
12
EDIT
Tweak each photo individually in the Edit tab.
A. PHOTOS
Images/Video thumbnails in sequential order. Drag to rearrange.
B. EDIT TOOLS C. TOOLBAR D. RESET E. SAVE / SHARE
Crop, Add Text, Add Filter, Add Sticker, Add Frame
This white bar shows tool options for each of the Edit tools. Choose aspect
ratios when cropping, adjust text, and scroll to select stickers, frames, and
filters.
Reset all edits
Save progress or share playlist. After saving, go back to Settings tab and
press PLAY.
MUSIC
Choose music from the Music folder to play during slideshow. Press the left
arrow (F) to add music to the slideshow playlist. Press the right arrow (G) to
remove songs from the playlist. The number of songs in the playlist is shown
in the upper left.
13
REFERENCE
Technical Specifications
PANEL POWER SUPPLY ENVIRONMENT
FUNCTIONS
LCD Size Light Source Resolution Brightness Contrast Response Pixel Pitch Refresh Rate Viewing Angle Color Saturation Viewable Area Chromaticness Voltage Power Consumption Operating Temperature Storage Temperature Operating Humidity Storage Humidity Max. Operating time Operating System Processor RAM ROM Decoding Resolution Playback mode Speakers Touch Support Supported Video Files Supported Image Files Supported Audio Files RTC (Real-time clock) Schedule Power On/Off System Update
55″ LED backlight 19201080 (pixels) 500cd/m2 1200: 1 10ms 0.63 (H) 0.63 (V) mm 60Hz 178° (H)/178° (V) 72% 1209.6 (H) 680.4(V) mm 16.7M 100V~240V, 50-60Hz 240W 32°F ~ 104°F (0~40°C) 14°F ~ 140°F (-10~60°C) 20~80% RH Non- condensing 10~60% RH Non-condensing 18 hours per day Android 11 RK3568, quad- core 4 GB 32 GB 19201080 Support loop, inter-cut, timer, shim, etc. 10Wx2 No touch AVI, MPEG4, WMV, MKV, FLV, MP4, MOV JPEG, BMP, PNG, GIF MP3 Yes Yes USB Compatible
14
FUNCTIONS
I/O INTERFACES
STRUCTURE LANGUAGE
App Installation Wi-Fi Frequency Wi-Fi Generation TF Ethernet (RJ45) HDMI VGA 3.5mm headphone USB Wi-Fi Type-C OTG SIM Net Weight Gross Weight Unit Dimensions Package Dimensions Shell Material Shell Color OSD
Support download and installation 5G, 2.4G Dual Band Wi-Fi 6 (Compatiable with Wi-Fi 5) N/A 1 1 N/A N/A 3 1 N/A N/A 289lbs (131kg) 331lbs (150kg) 34″x 7.1″x 75″ (860x180x1900mm) 41″x 14.6″x 79″ (1040x370x2000mm) Steel Black/White English
Cleaning and Maintenance
· Avoid strong vibration or impact on the product. · Keep the product dry to
avoid possible damage by moisture. · Don’t place the product under direct
sunlight which may shorten the service life of the screen. · Use a glass
cleaner to wipe product and screen. · If the product will not be used for a
long time, pull out the power cord to prevent internal short circuit or other
potential dangers.
15
Troubleshooting Guide
ISSUE NO PICTURE OR SOUND
NO SOUND
NO PICTURE
PROBABLE CAUSE
· Unit not plugged into wall outlet
· Power cord not properly connected to the terminal on the back of the unit.
· Unit not powered on · Wall outlet not working
· Volume not adjusted on the remote control.
· Content/Video does not have sound.
· Content format is not compatible.
· Speakers do not work.
· Content file damaged. · Content format is not
compatible. · Screen damaged or
defective.
SOLUTION
· Check that the unit is plugged into wall outlet.
· Confirm that the power cord is connected to the terminal on the back of the
unit.
· Turn the on/off toggle switch located on the back of the unit, lower center,
to the “on” position.
· Unplug unit, wait 20 seconds, plug unit back into outlet and try again.
· Make sure that outlet is working by plugging in a different electrical
device.
· Adjust volume using the remote control
· Confirm content is one of the following compatible formats: AVI, MPEG4, WMV,
MKV, flv, MP3, MP4, MOV.
· If unit is connected to Wi-Fi, go to YouTube and play video that has sound
· Unplug unit, wait 20 seconds, plug unit back into outlet and try again.
· Try playing the content on a different device (smart phone, computer or
tablet)
· Confirm content is one of the following compatible formats: AVI, MPEG4,
WMV,MKV, flv, MP3, MP4, MOV.
· Try playing the content on a different device (smart phone, computer or
tablet)
· Unplug unit, wait 20 seconds, plug unit back into outlet and try again.
REMOTE CONTROL NOT WORKING
· Batteries not inserted properly.
· Batteries are dead.
· Standing too close or too far from the unit.
· Check that battery is inserted properly with positive and negative
orientation.
· Insert new batteries.
· Stand within 1 foot of the front of the unit and point the remote directly
at the sensor (green dot)
16
NO WI-FI SIGNAL
· Wi-Fi is not turned on in product settings.
· Wi-Fi is not connected to a network
· Low or no signal from the router
· Antenna is missing or not pointed upward.
· Damaged PC board
PARTS MISSING OR DAMAGED
· Parts missing from product · Parts damaged by operator
· Content format is not compatible.
· Check that Wi-Fi is turned on in settings
· Confirm that the antenna is in place and pointed upward.
· Check that other devices are receiving the signal. If other devices are not
receiving the Wi-Fi signal, please contact your internet service provider.
· Unplug or reset the router and wait for 20 seconds. Restart the router and
check.
· Contact a customer service representative for parts missed during
manufacturing. (No charge for replacements)
· Contact a customer service representative for Parts lost or damaged by the
customer. (There is charge for replacements)
CANNOT UPLOAD CONTENT
· Content files are too large. · Port being used is defective · App used to
play content is
defective · Android board is defective.
· Confirm content is one of the following compatible formats: AVI, MPEG4, WMV,
MKV, flv, MP3, MP4, MOV.
· Confirm file size is less than available space.
PREINSTALLED APPS NOT WORKING
· `MediaFolder’ incorrectly set up
· Software error · App is defective · Android board is defective
· Check that images, videos, and music are correctly stored in the
`MediaFolder’ folder (see page 12).
· Check that file has successfully transferred to USB and USB is functioning.
· Contact Displays2go support.
NOTE: Do not attempt to replace or repair circuitry yourself. Contact customer
service to schedule a
professional maintenance appointment.
If all the potential solutions have been tested for a particular issue and
problems have not been resolved, contact a customer service representative for
guidance. 844-221-3388 [email protected]
17
Names and Contents of Toxic and Hazardous Substances or Elements in the
Product
The table shows that the machine contains harmful substances inside. The data
is provided by material suppliers and verified by the company according to the
material type. Some materials contain harmful substances that can’t be
replaced in present technology. We are dedicated to improving this.
: the content of the toxic and hazardous substances or elements in the part is
lower than the limit specified in GB/T 26572-2011 standard. ×: the content of
the toxic and hazardous substances or elements in the part is higher than the
limit specified in GB/T 26572-2011 standard.
PART NAME
Display Shell Circuit Board Assembly Wires Metal Parts Packaging Materials
Remote Control Speakers Accessories*
TOXIC AND HAZARDOUS SUBSTANCES OR ELEMENTS
Pb
Hg
Cd
Cr 6+
PBB
PBDE
×
×
: Packaging materials include packaging box, styrofoam, etc.; : Circuit board assembly includes PCB and the electronic elements thereof; *: Other accessories include instruction manual.
The EFUP of the product is ten years. The pollution control label is shown
right. The EFUP is valid only when the user operates in the normal conditions
specified in the manual herein.
Waste Electrical and Electronic Products Recycling and Disposal Regulations
To protect the earth, if you do not need this product or its service life
expires, please abide by your local Waste Electrical and Electronic Products
Recycling and Disposal Regulations or send it to qualified local manufacturer
for recycling.
18
FCC Statement
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver. Connect the
equipment into an outlet on a circuit different from that to which the
receiver is connected. Consult the dealer or an experienced radio/TV
technician for help
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions (1)this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Radiation Exposure Statement This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance of 8 inches (20cm)
between the radiator and your body.
19