Tektronix Smart Easy Calibration Program Management User Guide
- May 15, 2024
- Tektronix
Table of Contents
Tektronix Smart Easy Calibration Program Management
Specifications
- Product Name: CalWeb Calibration Program Management
- Manufacturer: Tektronix
- Features: Online portal for managing calibration programs, asset information storage, service ordering and tracking, reporting tools, audit compliance support, managed assets programs support
Product Usage Instructions
Setting Yourself Up for Easy Information Access
Store all your asset information in the CalWeb portal to simplify program
management. Accessible from anywhere, this tool makes it easy to manage your
calibration program efficiently.
Smooth Service Ordering and Tracking
Utilize the portal to schedule service and track your units undergoing
calibration service, whether serviced onsite, at a local lab, or at the
Tektronix factory. The dashboard offers instant visibility into your program
status.
Analyze and Optimize Your Program for Efficiency
Use CalWeb’s reporting tool to understand important trends within your
calibration service program. Identify areas for optimization to enhance
efficiency.
Pass Audits with Ease
By managing your program with CalWeb, all necessary information for audit
compliance is readily available at your fingertips for instant access.
Simplify the audit process and ensure compliance effortlessly.
Support for Managed Assets Programs
Efficiently manage ordering and replacement of assets covered by Active
Exchange equipment replacement, Assets on Demand asset pool management, and
Field Fulfillment Store with CalWeb’s seamless support for managed assets
programs.
CalWeb Options
CalWeb Essential: Provides essential tools for global service management included with your Tektronix service contract.
CalWeb Ultra: Combines Essential features with Asset Management and Out of Tolerance Case Management. Easily upgrade from CalWeb Essential to access additional valuable features.
Frequently Asked Questions (FAQ)
Q: What is CalWeb?
A: CalWeb is an online portal by Tektronix that simplifies calibration
program management, offering tools for asset information storage, service
ordering and tracking, reporting, audit compliance support, and managed assets
programs.
Q: How can I access CalWeb?
A: You can access CalWeb at Tek.com/CalWeb as
part of your Tektronix service contract.
Q: What are the key benefits of CalWeb Ultra?
A: CalWeb Ultra combines all features of CalWeb Essential with Asset
Management and Out of Tolerance Case Management, providing enhanced
capabilities for efficient calibration program management.
Calibration Program Management
Only from the experts at Tektronix
The CalWeb online portal frees you from the manual management of your entire calibration program. Simplify workflows, eliminate overdue calibrations, and streamline audit compliance with CalWeb. With instant, anywhere online access to data and tools, you’ll save time and reduce calibration program complexity. Every day, thousands of Tektronix calibration service customers in mission- critical industries rely on CalWeb for audit compliance and increasing engineering uptime.
Efficiently Prepare for Service
Store all your asset information in this simple, configurable tool to make it easy to manage your program, from anywhere.
- Know what’s due for calibration, and when, with auto notifications and reporting
- Generate a quote request and view received quotes
- Understand your current and forecasted costs
- Create barcode stickers for all your equipment, setting yourself up for easy information access
Smooth Service Ordering and Tracking
Use the portal to schedule service and track your units that are in for calibration service, whether your equipment is serviced onsite, at a local lab, or at the Tektronix factory. The dashboard provides instant visibility into your program.
- Order and schedule calibration service online
- Check assets in and out with ease, using barcode scanning
- Generate any necessary documents – shipping labels, packing list, etc.
- Receive updates on calibrations in process
- Communicate with technicians about your assets
- Receive Out of Tolerance notifications and other calibration service results
- Case management for Out of Tolerance events
Analyze and Optimize Your Program for Efficiency
CalWeb’s reporting tool makes it easy for you to understand the important
trends of your calibration service program.
- Utilize the included standard reports, including calibrations due, work in process, and delivery metrics
- Satisfy your company’s internal metrics by creating custom reports
- Analyze your service history – which units require calibration more often, which units are aging out?
- Analyze your billing history – which units are costing the most, or might need replacement? What is the billing pattern from your calibration service provider?
Pass Audits with Ease
When you manage your program with CalWeb, everything you need for audit
compliance is stored at your fingertips for instant access.
- Scan the equipment barcode or use the advanced search function to easily find your equipment details, and access equipment certificates and datasheets
- Instantly produce audit logs, asset history, service history, and payment history on demand
Support for Managed Assets Programs
Customers can seamlessly manage ordering and replacement of their assets
covered by Active Exchange equipment replacement, Assets on Demand asset pool
management, and Field Fulfillment Store.
CalWeb Options
- CalWeb Essential provides all the essential tools to make global service management easy, efficient, and stress-free for your team. It is included with your Tektronix service contract.
- CalWeb Ultra combines all the benefits of CalWeb Essential with valuable features such as Asset Management and Out of Tolerance Case Management. You can easily upgrade to CalWeb Ultra from within CalWeb Essential.
VIEW COMPARISON HERE
About Tektronix
Tektronix is the leading accredited calibration services provider with 75+
years of experience in serving the world’s largest mission-critical
manufacturers in aerospace and defense, semiconductor, automotive,medical,
communications, and other industries. Tektronix works as a strategic partner,
delivering tailored solutions that save time and cost in achieving accredited
and/or compliant calibrations on over 140,000 different electronic test &
measurement equipment models from more than 9,000 manufacturers. Tektronix
employs over 180 ISO/IEC 17025 accredited parameters and offers an extensive
global service network that encompasses 100-plus locations with more than
1,100 experienced technical associates.
Tektronix – CalWeb – Comparison of Essential and Ultra Benefits
Copyright © 2024, Tektronix. All rights reserved. Tektronix and Keithley products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published material. Specification and price change privileges reserved. TEKTRONIX, TEK and Keithley are registered trademarks of Tektronix, Inc. All other trade names referenced are the service marks, trademarks or registered trademarks of their respective companies. 03/2024 SMD 49W-73944-1