POSIFLEX RT-6015-G2 Fanless Touch POS Terminal User Manual

June 15, 2024
POSIFLEX

POSIFLEX RT-6015-G2 Fanless Touch POS Terminal

Specifications:

  • Model: RT-6015-G2/RT-6016-G2
  • Type: Fanless Touch POS Terminal
  • Screen Size: 15 inches (RT-6015-G2) or 15.6 inches (RT-6016-G2)
  • Ports: USB 3.0, DB9 COM, CR, LAN, RJ50 COM, Mini DisplayPort, 24V PoweredUSB

Product Usage Instructions

1. Package Contents:

The package includes:

  • 1 x RT-6015-G2/RT-6015Q-G2 15 fanless touch terminal or
    RT-6016-G2/RT-6016Q-G2 15.6 fanless touch terminal

  • 1 x Power adapter

  • 1 x Power cord

2. Views of RT-6015-G2/RT-6016-G2:

The views of the terminal include Front View, Rear View, Bottom View, Left- Side View, and optional RB-5000 UPS Base Stand.

3. Using RB-5000 UPS Base Stand:

When AC power is turned off, the terminal switches to UPS battery power. For detailed information, refer to the RB-5000 user manual available on the Posiflex Global website.

4. Views of RT-6015Q-G2/RT-6016Q-G2:

These models feature Front View with an optional camera, LED indicators, Rear View, Bottom View, and Right-Side View.

5. I/O Interface:

The interface includes various ports such as USB 3.0, DB9 COM, CR, LAN, RJ50 COM, Mini DisplayPort, and more.

6. Positioning your POS:

To adjust the viewing angle, steady the base with one hand and tilt the screen as indicated without pressing on the LCD panel directly.

FAQ

  • 1. What should I do if my RT terminal is not powering on?
    • If your terminal is not powering on, first check the power adapter connection and ensure it is securely plugged in. If the issue persists, contact your dealer for further assistance.
  • 2. Can I connect additional devices to the terminal?
    • Yes, you can connect additional devices such as printers or scanners to the available USB ports on the terminal for expanded functionality.

SOME IMPORTANT NOTES

FCC Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

CE CLASS A WARNING

This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause radio interference.

SAFETY INSTRUCTIONS

This equipment is not suitable for use in locations where children are likely to be present.

WARNING

Power cord shall be connected to a socket-outlet with earthing connection

BATTERY WARNING

Risk of explosion if battery is replaced by an incorrect type. Dispose of expended battery in accordance with local disposal regulations.

Views of RT-6015-G2/RT-6016-G2

Views of RB-5000 UPS Base Stand

(Option for RT-6xxx-G2 Model, NOT for RT-6xxxQ-G2 Model)

Caution

When the AC power is turned off, the RT terminal will begin to be powered by the UPS battery and the RB-5000 will beep once every three seconds. At this time, back up the data on the terminal immediately and power off the RT terminal.

Warning

When the AC power is turned off, if the UPS battery is very low, the RB-5000 will beep once every second. At this moment, power off the RT terminal immediately. To get more detailed information of RB-5000, please contact the service team of Posiflex or download the RB-5000 user manual from Posiflex Global Website: (https://download.posiflex.com/en- global/Download/index/manualUinstall_guide/pos-terminal/RT6015-G2).

Views of RT-6015Q-G2/RT-6016Q-G2

View of I/O Interface of RT-6xxx-G2/6xxxQ-G2

RT-6015-G2/RT-6016-G2

Positioning your POS for a Perfect Viewing Angle

Steady the base with one hand, and then tilt the screen in the direction shown by the arrow in the figure. Please do NOT press on the LCD panel while setting up the tilt angle.

Installing Power Adapter and Cables for RT-6xxx-G2

The following provides the instructions required to install your cables.

  1.  Lay the terminal with its rear-facing towards you and tilt the screen all the way down.
  2. Remove the system back cover.
    • If the system back cover is fire-resistant, first locate the screw as indicated in the figure, and then remove it.
    • Hold down the release lever at the bottom of the system back cover and then pulling the cover outwards.
  3. To remove the stand cover from the base, grab the top side of the cover, (1) lift the stand cover up gently, (2) pull it at a 45 degree angle, and then (3) slide it in the horizontal direction shown by the arrow.
  4. Connect the connector of the power adapter to the DC-IN power jack. If necessary, properly insert other cables into the correct port.
  5. Neatly arrange the cables. Locate the cable holder inside the base as shown in the figure. Push down the lever to release if from the hook, pass the cable through cable holder, and then press down the lever again to lock it onto the hook.
  6. Make sure the cord can be held into place and passed through the cable exit after sliding back the stand cover.
  7. Place back the sytem back cover. Make sure it is well locked into place with a click sound
    • For the fire-resistant system back cover, please insert another screw into the screw hole indicated in the figure, and secure it.
  8. Make sure the cable could be pulled out of the cable exit from the bottom of the base.

Installing Power Adapter and Cables for RT-6xxxQ-G2

  1. There are two thumbscrews on the VESA mount bracket. Loosen the two thumbscrews.
  2. Open the VESA mount bracket, and make the bracket separate from the two metal sticks.
  3. Connect the connector of the power adapter to the DC-IN power jack. If necessary, properly insert other cables into the correct port.
  4. Close the VESA mount bracket, and then fasten the two thumbscrews.
    Cable connectors like the connector of LAN cable have to be gently inserted until a click sound is given. It is recommended that the I/O ports, such as COM (DB9) port and VGA port, should be fastened with connector thumb screws after the I/O cable connectors are completely connected. And please make sure that each connector has to be connected to the right peripheral device in the right way.

CAUTION: On doing insertion or extraction of a cable connector, please always hold the connector head itself instead of pulling the cable wire. Doing this could damage the cables, which is considered as an artificial damage and is not covered by the warranty. The means of power cord should be connected to a socket-outlet with earthing connection.

ATTENTION: Lors de l’insertion ou de l’extraction d’un connecteur de câble, veuillez toujours tenir la tête du connecteur elle-même au lieu de tirer le fil du câble. Cela pourrait endommager les câbles, ce qui est considéré comme un dommage artificiel et n’est pas couvert par la garantie. Le cordon d’alimentation doit être connecté à une prise de courant avec mise à la terre.
Installing Optional Upgrade Kits and Peripherals
RT-6xxx-G2/6xxxQ-G2 is an expandable model which allows you to upgrade its own capacity by additionally installing multiple peripheral devices, such as magnetic stripe reader (MSR), fingerprint or iButton sensors, and 2nd rear- mount POS monitor, according to your preference. The following will give you brief instructions on how to expand on your current POS system with these optional upgrade kits. Before proceeding with the installation of peripherals, please make sure the POS system is completely shut down to prevent damage.

  • Installing Side Mount Upgrade Kits
    Located at left side on the back of your system unit, side mount compartment is mainly used for installation of side-mounted equipment, such as magnetic stripe reader. For detailed installation instructions, please refer to the user manual specific to the device which you intend to mount onto the terminal.

  • Installing Rear-Mount POS Monitor
    RT-series POS terminal also allows you to additionally install rear-mount POS monitor to expand its functionality. Regarding the step-by-step instructions which aim to help you mount it onto your POS system, Please refer to the user manual specific to the device you intend to install.

Installing PoweredUSB or USB Hub for RT-6xxx-G2

Please go through the below steps to complete the installation of PoweredUSB or USB hub

  • Install power adaptor extension cable, USB cable, and power adaptor for PoweredUSB hub.
  • 5.1 Insert one end of the provided power adaptor extension cable to DC Input port of PoweredUSB hub and another end to DC-in power jack of the terminal.
  • 5.2 Insert mini-USB connector of the USB cable to PoweredUSB hub and another end to USB3.0 port of the terminal.
  • 5.3 Connect the connector of the power adapter to DC Output port of PoweredUSB hub, and the other end to the electrical outlet.
  • 6. To Install USB cable for USB hub, Plug Type-A connector of USB cable to USB Port of USB hub and the other end of USB cable to USB3.0 port of the POS terminal.
  • 7. Neatly arrange your cable and then slide back the stand cover.
    • Place back the sytem back cover. Make sure it is well locked into place with a click sound
    • For the fire-resistant system back cover, please insert another screw into the screw hole indicated in the figure, and secure it.

Status LED Indicator

LED status indicator, which is located at the bottom edge of the LCD panel, is mainly responsible for notifying users of the current system status by emitting various LED signals. In the chart provided below, it describes all the possible LED status as a quick reference

Powering ON/OFF RT-6xxx-G2/6xxxQ-G2

  • Power ON RT-6xxx-G2/6xxxQ-G2
  • Press down the power button to power on the POS.
  • Power OFF RT-6xxx-G2/6xxxQ-G2 In most cases, press the power button of the POS to power the system off. If the terminal fails to turn off the machine for unknown reasons, please be advised to hold the power button more than 10 seconds to force a shutdown of the system.

Installing an Operating System

You are highly advised not to install an operating system on RT- 6xxx-G2/6xxxQ-G2 without professional instructions. Improper installation could lead to system malfunction or failure. Please contact with your dealers about the issues of operating system installation.

Driver Download

If your POS terminal is shipped without OS pre-installed, please download the relevant driver that you need from the Posiflex website (https://download.posiflex.com/en-global/Download/index/driver/pos- terminal/RT-6015-G2).

Performing System Recovery

For RT-6xxx-G2/6xxxQ-G2 model with preloaded operating systems, Recovery DVD which includes useful utilities will be provided in the package to assist you in efficiently restoring or repairing your damaged system. However, you are not encouraged to recover your system without the help of system integrators. Please be advised to contact your service center for further assistance with system recovery.

Operation Environment

To prevent RT-6xxx-G2/6xxxQ-G2 from overheating, it is suggested to position your terminal in a well-ventilated working environment. In doing so, please be advised to keep the POS terminal at least 25mm away from other devices to ensure the machine is properly cooled down and functioning normally.

Specifications

Outline Dimension

The product information and specifications are subject to change without prior notice. To get the detailed information on the RT-6xxx-G2/6xxxQ-G2, please check this model from Posiflex Global Website.

References

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