PHILIPS Senseo HD6574, HD6570 Latte Duo Plus Instruction Manual

: June 4, 2024
: Philips

Table of Contents

Senseo HD6574, HD6570 Latte Duo Plus
Introduction
Clean cold water
General description (Fig. 1)
Important safety information
First use
Brewing black SENSEO® coffee
Adjusting the volume
Cleaning the machine
Descaling
Troubleshooting
References
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HD6574, HD6570
Latte Duo Plus
Instruction Manual

Senseo HD6574, HD6570 Latte Duo Plus

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.
SENSEO® coffee system
Make your coffee moments truly special with SENSEO. This unique system combines the easy-to-use Philips SENSEO ® coffee machine with the specially developed SENSEO ® coffee pods, giving you a full, smooth coffee with a delicious foam layer. The convenient SENSEO ® coffee pods and Philips’ unique new SENSEO ® brewing system are perfectly matched to ensure that the best taste and aroma are extracted from the coffee. Discover all SENSEO ® coffee blends at www.senseo.com. To ensure a smooth and full coffee taste, you should keep the following things in mind: ®
Flush before first use
Flush the machine before first use. After the flushing cycle (which only takes approx. 2 minutes), the machine is ready for brewing coffee.
When to descale
Descale the SENSEO® coffee machine when the CALC light lights up, but at least once every 3 months. There is no difference between soft-water and hard- water areas in this respect. Descaling takes about 1 hour. Do not interrupt the descaling process.
Fresh coffee pods
Use the specially developed SENSEO ® coffee pods with your SENSEO® coffee machine for a full, round taste. SENSEO® coffee pods stay fresh longer when you store them in a storage container.

Clean cold water

Use clean cold water every day. If you have not used the coffee machine for one day, you have to flush it with clean cold water before you use it again.
A clean machine
Clean and descale the Philips SENSEO® coffee machine regularly. Remove used coffee pods after brewing. If a used pod has been left in the coffee machine and you have not used the machine for some time, flush the machine before you use it again. For more information on why it is important to descale, how to descale or which descaler to use, visit our website at www.philips.com /descale-senseo.
Fresh milk
To get the best results, we advise you to use cold semi-skimmed milk directly from the fridge. If there is still milk in the milk container after brewing, you can store the milk container in the fridge for up to 24 hours.

General description (Fig. 1)

1 1-cup pod holder
2 2-cup pod holder
3 Coffee collector
4 Water distribution disc
5 Coffee spout
6 Milk spout
7 Milk tube
8 Cup tray
9 Removable drip tray
10 Milk container
11 Milk container lid| 12 Water reservoir
13 CALC button
14 Café Latte button
15 Latte Macchiato button
16 Cappuccino button
17 1-cup/2-cup indicator
18 On/off button
19 Regular coffee button
20 Strong coffee button
21 Frothed milk only button
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Important safety information

Read this important information carefully before you use the appliance and save it for future reference.
Danger

Never immerse the machine in water or any other liquid.

Warning

Check if the voltage indicated on the machine corresponds to the local mains voltage before you connect the appliance
Always put the plug in an earthed wall socket.
Do not use the appliance if the plug, the mains cord, or the appliance itself is damaged
Always disconnect the machine from the mains when you clean it.
If the mains cord is damaged, you must have it replaced by Philips, a service center authorized by Philips, or similarly qualified persons in order to avoid a hazard.
This machine can be used by children aged 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years.
Children shall not play with the machine.

Caution

Always return the machine to a service center authorized by Philips for examination or repair. Do not attempt to repair the machine yourself, otherwise, your warranty becomes invalid.
After unpacking the machine, never put your SENSEO® machine on its side. Always keep it in an upright position, also during transport.
Never put normal ground coffee or use torn pods in the pod holder, as this causes it to become blocked.
Do not use the machine in combination with a transformer, as this could cause hazardous situations.
Always put the machine on a flat and stable surface.
Do not place the appliance on a hotplate, directly next to a hot oven, heater, or similar source of heat.
Do not place the machine in a cabinet when in use.
Never let the machine operate unattended.
Do not use the machine at altitudes higher than 2200 meters above sea level.
Do not use the machine at a temperature below 10 °C. Water left in the machine may freeze and cause damage.
Clean the milk spout, the milk tube, and the milk container regularly in hot water with some washing-up liquid or in the dishwasher to ensure reliable performance and good frothing results.
Never pour any other liquid than clean cold water into the water reservoir.
Never flush the machine or let it brew coffee when the spout is not in place.
Descale the machine at least every 3 months. Not doing so may cause the machine to stop working properly. In this case, the repair is not covered under your warranty.
Flush the coffee machine with fresh water before you use it for the first time (see chapter ‘First use’). This causes the system to fill with water, which is essential for the machine to work properly.
Do not use the SENSEO® machine in combination with water softeners based on sodium exchange.
Philips strongly advises you to descale this SENSEO® regularly. If the machine is not descaled in time and according to the procedure described in chapter ‘Descaling’, this may lead to technical failures.
Never interrupt the descaling process.
Never use a descaling agent based on mineral acids such as sulphuric acid, hydrochloric acid, sulphamic acid, and acetic acid (e.g. vinegar). These descaling agents may damage your coffee machine.
The machine is intended for normal household use only. It is not intended for use in environments such as staff kitchens of shops, offices, farms, or other work environments, nor is it intended to be used by clients in hotels, motels, bed and breakfasts, and other residential environments.

Electromagnetic fields (EMF)
This Philips machine complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

First use

Flushing the machine before the first use
It is important that you flush the machine and milk spout before first use. After the flushing cycle (which only takes approx. 2 minutes), the machine is ready for brewing SENSEO® coffee.
Caution: Never interrupt the flushing cycle halfway. If you do, the system does not fill itself properly.

Tilt the top of the water reservoir backward and lift the water reservoir off the machine.
Fill the water reservoir to the MAX level with cold tap water.
Tilt the water reservoir and place the bottom back onto the machine (1). Then press the top of the water reservoir towards the machine (2).
Slide the milk spout into the machine over the guiding rails on the coffee spout. The milk spout is attached properly when you hear a click.
Place a bowl with a capacity of at least 1 liter under the spout.
Make sure that a pod holder, without pods or pods, is in place.
Put the plug in an earthed wall socket.
Press the on/off button. The button lights up to indicate that you have to flush the machine.
To start flushing, press any of the recipe buttons on the touch panel.
– During the flushing cycle, the system fills itself with water from the water reservoir and cold water comes out of the coffee spout and milk spout. During the flushing cycle, the machine produces more noise than during a regular brewing cycle.
– When all the water in the water reservoir has been used up, the flushing cycle is finished and the machine switches off. You may notice some steam coming from the machine, this is normal.
When all the water in the water reservoir has been used up, the flushing cycle is finished and the machine switches off.
Empty the bowl.
Fill the water reservoir with fresh tap water and place it back into the machine.

Brewing black SENSEO® coffee

Make sure that the water reservoir is filled with fresh cold tap water.
Tip: Use fresh water every day.
Put the plug in an earthed wall socket.
Press the on/off button. The on/off button flashes slowly while the water heats up.
Note: If the on/off button flashes rapidly, the water reservoir does not contain enough water for brewing one cup of coffee.
Pull the lid lever upwards to open the lid. The lid opens automatically.
If you want to make one cup of cappuccino, café latte, or latte macchiato, place the 1-cup pod holder in the machine (1). If you want to make two cups, put the 2-cup pod holder in the machine (2). Make sure the pod holder is clean.
Note: For warm milk only, you do not have to place a pod holder in the machine. Proceed with step 7.
Place 1 coffee pod in the 1-cup pod holder (1) or place 2 coffee pods in the 2-cup pod holder (2). Place the pod or pods properly in the center of the pod holder, with the convex side pointing downwards. Press the pod or pods lightly into the pod holder.
Note: Make sure that the coffee in the pod or pods is evenly distributed. Caution: Never put normal ground coffee or use torn pods in the SENSEO® machine, as this causes it to become blocked.
Close the lid (1) and lock the lever (2).
Warning: Make sure the lid is closed properly and the lid lever is locked before you start brewing.
Slide the milk spout into the machine over the guiding rails on the coffee spout. The milk spout is attached properly when you hear a click.
Remove the lid from the milk container.
Fill the milk container with cold milk.
Tip: Use fresh semi-skimmed cow’s milk directly from the fridge for the best frothing results.
Note: To prevent excessive steaming, make sure that there is enough milk in the milk container.
Place the lid on the milk container.
Insert the connector of the milk tube into the milk spout (1). Insert the other end of the milk tube into the milk container through the opening in the lid (2).
Place one cup or two cups under the spout openings.
Note: You can adjust the height of the drip tray or remove the drip tray to be able to place higher cups.
Press the recipe button of your choice once for one cup and twice for two cups. You can choose:
– Press once for 1 cappuccino.
– Press twice for 2 cappuccinos.
– Press once for 1 latte macchiato.
– Press twice for 2 latte macchiatos.
– Press once for 1 café latte.
– Press twice for 2 café lattes.
– Press once for 1 froth of milk only.
– Press twice for 2 froths of milk only.
– Depending on the number of cups selected, the 1-cup indicator or the 2-cup indicator lights up.
When the water has heated up and the on/off button lights up continuously, the machine starts brewing one of the coffee with milk recipe or frothed milk only automatically.
Note: The machine first brews milk and then adds the coffee. In the case of a café latte, the machine first adds coffee and then brews milk.
When the coffee is ready, remove the used coffee pod or pods. Simply lift the pod holder out of the machine and empty it.
Caution: There may still be some hot water or coffee on the coffee pod or pods.
Disconnect the milk tube from the milk spout and the milk container.
Remove the milk spout from the machine. Clean the milk spout, the milk tube, and the milk container (see ‘Cleaning the machine’).
Tip: If there is still some milk left in the milk container when you have finished brewing, put the milk container in the fridge. The milk will stay fresh for up to 24 hours.
After use, press the on/off button to switch off the machine.
Note: If you do not use the machine, it switches off automatically after 15 minutes to save energy.

Adjusting the volume

Only HD6574 has this feature.
You can adjust the volume of each recipe to your own personal taste by programming the different recipes.

Press the on/off button to switch on the machine.
Fill the water reservoir with cold water up to the MAX indication.
Put a coffee pod in the pod holder.
Press the CALC button and the button for the recipe you want to adjust simultaneously. Release the buttons when the machine beeps twice after approximately two seconds.
– The 1-cup symbol starts to flash.
Press one of the following buttons to change the coffee volume: the regular coffee button for a larger cup, the milk-only button for a medium cup (default setting), or the strong coffee button for a smaller cup.
– The machine beeps three times to confirm and starts to brew a coffee recipe according to the new setting.
The machine saves the setting automatically.

Cleaning the machine

Regular cleaning of your SENSEO ® machine is important to ensure that the SENSEO ® coffee always tastes optimal and to optimize the lifetime of the coffee machine.
Cleaning the milk spout and the milk container
For a reliable performance of the milk spout and consistently good frothing results, it is important to clean the milk spout, the milk tube, and the milk container regularly and thoroughly. The milk spout can be disassembled completely, which allows you to remove all milk residues from it.
Note: If you do not plan to froth milk again straight away, rinse the milk spout and milk tube within 30 minutes after use. After the last use of the day, clean the milk spout and milk tube thoroughly. Rinsing after every use

Fill the milk container with clean water.
Place the lid on the milk container. Insert the connector of the milk tube into the milk spout (1). Insert the other end of the milk tube into the milk container through the opening in the lid (2).
Place an empty cup under the spout.
Press the milk-only button.
The machine rinses all milk residues from the milk spout and milk tube with clean hot water.

Cleaning after last use of the day
Clean the milk tube, milk spout and milk container in the dishwasher or in hot water with some washing-up liquid.
Note: Cleaning in the dishwasher is recommended.

Pull the milk tube out of the milk spout.
To remove the milk spout from the machine, pull it towards you.
Remove the top part of the milk spout from the bottom part by pulling it firmly.
Take out the frothing system.
Open the spring to separate the parts.
Remove the inside part of the frothing system by pulling it downwards.
Remove the small lid by pulling it upwards.
Clean the three disassembled parts of the milk spout in the dishwasher or with hot water and some washing-up liquid.

Reassembling the milk spout

Place the small lid back on the frothing system.
Place the inside part back into the frothing system.
Close the spring to lock the two parts together.
Place the frothing system in the bottom part of the milk spout.
Place the top part of the milk spout back onto the bottom part.

Cleaning the machine and the coffee spout

Always unplug the machine before you clean it.
Clean the outside of the machine with a moist cloth.
Remove the coffee spout.
Remove the top part of the coffee spout from the bottom part by pulling it firmly.
Clean the coffee spout, the pod holders, the drip tray, the cup tray, and the water reservoir in hot water, if necessary with some washing-up liquid, or in the dishwasher.
To prevent clogging, clean the pod holders regularly with hot water, some washing-up liquid, and a washing-up brush. If you have used the 2-cup pod holder to brew cappuccino or hot chocolate, make sure to clean it thoroughly immediately after use to remove any milk residues.
Note: To clean a pod holder even more effectively, place it in the machine during descaling.
Clean the water distribution disc with a moist cloth. Be careful when you do this. Make sure that the rubber sealing ring does not get stuck under the edge of the water distribution disc. If it does, the coffee machine starts to leak.

Descaling

When to descale
Descale the SENSEO® coffee machine when the CALC light lights up, but at least once every 3 months. There is no difference between soft-water and hard-water areas in this respect. Descaling takes about 1 hour. Do not interrupt the descaling process.
Why descale
Scale builds up inside the machine during use. It is essential to descale the SENSEO coffee machine at least every 3 months. Your reasons to descale:

It prolongs the life of your SENSEO® coffee machine
It ensures maximum cup volume
It ensures maximum coffee temperature
The machine produces less sound during brewing
It prevents malfunctioning

If the descaling procedure is not performed correctly, scale residue remains behind in the machine. This causes scale to build up more quickly and may cause permanent and irreparable damage to the machine.
Use the correct descaler
Only citric acid-based descalers are suitable for descaling the SENSEO® machine. This type of descaler descales the machine without damaging it. For the correct amount, see under ‘Descaling procedure’ below. Each descaling mixture can be used only once. Use a new descaling mixture each time. We advise you to use the special SENSEO Descaler. Read the instruction leaflet in the package. For more information on why it is important to descale, how to descale or which descaler to use, visit our website at www.philips.com /descale-senseo.
Descaling procedure
The CALC button lights up to indicate you have to descale your machine. The descaling procedure consists of a descaling cycle and 3 flushing cycles with fresh water to ensure all descaler residue is removed from the machine. Do not interrupt the descaling cycle and do not switch off the machine before you have performed the flushing cycles. The whole procedure takes approximately 60 minutes.
Note: Place the milk spout in the machine to ensure proper descaling.

Place the 1-cup pod holder with a used coffee pod or the thin descaling filter in the coffee machine. The used coffee and the thin descaling filter pod serve as a filter and prevent the sieve in the pod holder from getting clogged with scale.
Close the lid and make sure it is properly locked.
Pour half a bottle of descaling liquid into the water reservoir and fill it up with fresh tap water.
Tilt the water reservoir and place the bottom back onto the machine (1). Then press the top of the water reservoir towards the machine (2).
Press the on/off button. The on/off button flashes slowly while the water heats up. The machine is ready for descaling when the on/off button lights up continuously.
Put a bowl with a capacity of at least 1 liter under the spout to collect the descaling mixture.
The machine is ready for descaling when the on/off button and CALC button light up continuously. Press the CALC button until the machine beeps twice to start the descaling cycle.
When the descaling cycle is in progress, the descaling solution comes out of the machine at intervals. During the last 5 minutes, the descaling solution flows continuously. Warning: Do not interrupt the descaling cycle.
When all the descaling solution in the water reservoir has been used up after approximately 45 minutes, the on/off button flashes quickly and the CALC button flashes slowly.
Empty the bowl and place it back under the spout.
Remove the used coffee pod or the thin descaling filter from the pod holder.

Flushing cycles

Rinse the water reservoir and fill it with fresh water until the MAX indication. Place the water reservoir back into the machine.
Press the CALC button to start the flushing cycle. The water flows continuously for approximately 5 minutes.
Wait until the machine has completed the flushing cycle. The on/off button flashes quickly and the CALC button flashes slowly.
Empty the bowl and place it back under the spout.
Repeat steps 1 to 4 twice to complete the flushing procedure. When the last flushing cycle is complete, the machine switches off automatically.

Frost-free storage
If the coffee machine has already been used and therefore has been flushed with water, it may only be used and stored in a frost-free place to prevent it from becoming damaged.
Ordering accessories
To buy accessories or spare parts, visit www.philips.com/parts-and- accessories or go to your Philips dealer. You can also contact the Philips Consumer Care Center in your country (see the international warranty leaflet for contact details).
Warranty and support
If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.
Recycling

This symbol means that this product contains rechargeable batteries which shall not be disposed of with normal household waste.
Follow your country’s rules for the separate collection of electrical and electronic products.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.

Problem	Solution
The on/off light is on continuously but the machine does not heat up.	You

need to flush the machine before first use. (see ‘First use ‘)
The on/off light flashes slowly.| The machine is heating up.
| If this takes longer than two minutes, contact the Philips Consumer Care Center in your country.
The on/off light flashes quickly.| There is not enough water in the water reservoir. Fill the water reservoir and place the water reservoir in the machine properly.
| The float in the water reservoir might be stuck. Empty the water reservoir and shake it a few times to release the float. Clean the water reservoir with hot water and some washing-up Liquid or in the dishwasher.
| You are using the machine at an ambient temperature below 10 °C. Only use the machine at a temperature above 10 °C.
The CALC light is on continuously.| Descale the machine (see ‘Descaling’).
The on/off light flashes quickly and the CALC light flashes slowly.| The descaling procedure is in progress and the water reservoir is empty. Fill the water reservoir. Press the CALC button to continue the descaling procedure.
I selected 2 cups and want to brew just one, or I selected 1 cup and want to brew 2.| If the 1-cup indicator is on and you want to brew 2 cups, press the button again to brew 2 cups. If the 2-cup indicator is on and you want to brew just one cup, press the button again to brew one cup.
The coffee or milk recipe is not hot enough.| The machine needs descaling. Follow the descaling procedure to descale the machine (see ‘Descaling’).
| The cups are too large or have too thick walls. Use smaller cups and cups with thin walls.
| You can preheat the cup(s) by brewing hot water into the cup(s) without placing a pod in the pod holder.
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| Coffee recipes with milk are less hot than black coffee. The milk is heated to a lower temperature to ensure good quality milk froth.
The touch panel with recipe buttons does not work.| The touch panel may be wet. Dry the touch panel. Make sure your hand is dry when you touch the buttons.
| Make sure that the voltage indicated on the machine corresponds to the local voltage.
The SENSED® machine does not produce a good or enough frothed milk| There is not enough milk in the milk container. Fill the milk container to the MAX level.
| Make sure the milk tube is properly connected to the milk spout and the tube is inserted properly into the milk container.
| The milk is not cold enough. Make sure you use cold milk straight from the refrigerator (5 °C-8 °C).
| You did not use cow’s milk. To achieve the best frothing results we advise you to use semi-skimmed cow’s milk at refrigerator temperature (5 °C-8 °C).
| The milk spout and milk tube may be dirty. Disassemble all the parts of the milk spout and milk tube. Clean them thoroughly with a brush and some washing- up liquid or put them in the dishwasher (see ‘Cleaning the milk spout and the milk container’).
| The machine needs descaling. Follow the descaling procedure to descale the machine (see ‘Descaling).
| If all of the above does not work, put the whole milk spout in a bowl with a descaler solution for 10 to 20 minutes. Make sure that you turn the milk spout from time to time.
Milk froth continues to flow from the milk spout| If the milk continues to flow for more than a few seconds, make sure the milk container is placed at the same level as the coffee machine.
I cannot open the lid of the coffee machine.| A vacuum may have temporarily formed under the lid. Switch off the machine. Pull up the lever and wait 24 hours before you open the lid. You may need to use some force.
Always make sure that the pod holders are clean and that the center of the sieve is not clogged to prevent a vacuum from forming under the lid.