sapling NTP 8000 Series Master Clock Instruction Manual
- March 11, 2024
- sapling
Table of Contents
NTP 8000 Series Master Clock
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Product Information
Specifications:
- Product: NTP 8000 Series Master Clock
- Manufacturer: The Sapling Company, Inc.
- Model: NTP 8000 Master Clock
- Address: 670 Louis Drive Warminster, PA. 18974 USA
- Contact: P. (+1) 215.322.6063 F. (+1) 215.322.8498
- Website: www.sapling-inc.com
Product Usage Instructions:
System Preparations:
-
Identify an appropriate installation location for the master
clock.-
The location should allow access to its time base and
connectivity. -
If using NTP as the time source, ensure it can connect to a
network router/switch with CAT5 or CAT6 cables. -
If using GPS time, ensure the GPS antenna can be installed on
the facility’s roof, and the master clock is positioned for cable
connection.
-
Installing a Master Clock:
-
Wall Mount: Follow the provided instructions
for wall mounting the master clock securely. -
Rack Mount: If rack mounting, ensure proper
installation according to the guidelines.
Inputs and Outputs:
-
* **NTP Server:** Connect the master clock to an NTP
server for time synchronization.
- Sync-Wire: Utilize the Sync-Wire input for
specific functionalities.
- Sync-Wire: Utilize the Sync-Wire input for
Basic Configuration:
-
DHCP and Static IP: Configure network settings
based on DHCP or assign a static IP address. -
Web Interface: Access the web interface for
advanced configurations and settings.
Manual Controls:
-
User Level: Navigate through user-level
controls for basic operations. -
Technician Level: Access technician-level
controls for advanced adjustments.
Frequently Asked Questions (FAQ):
-
1. **What communication protocols does the NTP 8000 Series
Master Clock support?**
The master clock is designed to support multiple communication
protocols. It is crucial to follow the correct wiring format for
your system’s communication protocol to avoid hardware damage. -
How can I configure the master clock to receive NTP
time?
To use NTP as the time source, connect the master clock to a
network router/switch using CAT5 or CAT6 cables and configure the
network settings accordingly through the web interface.
“`
Installation Manual V7.4
NTP 8000 Series Master Clock
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
The Sapling Company, Inc. 670 Louis Drive Warminster, PA 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
NTP 8000 Master Clock
Interactive Hyperlinked PDF Click on the topic and the document will go to
the relevant page. Clicking on the logo will take you back to the table of
contents.
2 Table of Contents 3 Important Safety Instructions 4 System Preparations
Installing a Master Clock
5 – 8 – Wall Mount – Rack Mount 9 – 11 12 – 13 – GPS Antenna (Optional) 14 –
GPS Antenna with Surge Protector (Optional)
Inputs and Outputs
15 – NTP Server – Sync-Wire 16 – 22 – 2-Wire Digital 23 – 24 – RS485 25 – 26
27 – Once-a-Day Pulse 28 – Backup Mode 29 – 30 – Programmable Relays
(Optional)
Basic Configuration
31 – 32 – DHCP and Static IP – Web Interface 33 – 37
Manual Controls
– User Level 38 – 43 44 – 50 – Technician Level 51 – Protocol Descriptions 52
Error Lights on LED Display 53 – 54 Wireless System Setup
Manuals may change without prior notice
Web Interface
– Log In 55
56 – Date/Time
57 – Events
– Add New Event 58 – 59
60 – Schedules
61 – Add New Schedule Change
62 – Define Schedule Names
63 – Manual Relay and Schedule Control
64 – Individual Settings
65 – DST (Daylight Saving Time)
66 – Email Alerts
– System Settings 67 – 68
69 – 70 – Synchronization
71 – IP Settings
72 – NTP Servers
73 – IP Status
74 – Clock Features
75 – Database Maintenance
76 NTP Server Feature
77 – 79 Support – Frequently Asked Questions and Troubleshooting
80 Compliances
81 Warranty
Mandatory for ALL systems (including wireless and GPS)
Mandatory only in systems that use GPS time
Mandatory only for master clocks with a transmitter for a wireless system
2
Important Safety Instructions
The Sapling Company, Inc. 670 Louis Drive Warminster, PA 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
VERY IMPORTANT:
KNOW YOUR COMMUNICATION PROTOCOL
This master clock is designed to support multiple communication protocols. To
run any clock system properly, the master clock requires the correct wiring
format. It is very important that you only follow the wiring instructions
appropriate to your system’s communication protocol. For example, you should
not try to set up an RS485 system by following instructions for a Sync-Wire
system. Failure to use the correct wiring and protocols for your system may
damage the hardware.
! DANGER
, SHOCK HAZARD · Keep the electricity to this device turned OFF until the
clock installation is complete. · Do not expose the clock movement to water,
or install the clock in a location where it may be exposed to water.
NOTICE
· Do not install the clock outdoors. Damage to the clock if placed outdoors
voids the warranty.
· Do not hang objects from the clock or clock mounting parts. The clocks are
not designed to support the weight of other objects.
· The clock face and housing may be cleaned with a damp cloth or disinfectant.
Test other cleaning products on a small part of the clock housing before
attempting to use on the rest of the clock. Avoid bleach and chemicals known
to dissolve plastics.
! WARNING
H FIRE HAZARD · Always follow your national and regional electrical codes or
ordinances.
· The AC power circuit for the clock must be attached to a circuit breaker
that can be reset by the user.
| PHYSICAL INJURY HAZARD · If you are standing on an object while installing
your clock, make sure that the object can support your weight, and will not
sway or move as you stand on it.
· Take precautions to avoid injury by potential safety hazards near the point
of installation including (but not limited to) heavy machinery, sharp objects,
hot surfaces, or exposed cables carrying an electric current.
· Follow all mounting instructions exactly as stated in this manual. Failure
to do so may result in the device falling off the point of installation.
· Packaging materials and mounting items include plastic bags and small
pieces, which pose a suffocation hazard to young children.
3
System Preparations
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Identify an appropriate location to install the master clock.
The location should be accessible to the installer, and should be easily able
to access its time base. This means that:
- This master clock can receive NTP time from any NTP server over a Local Area Network (LAN) as a standard feature. If NTP is being used as the master clock time source, then the master clock must be installed in a place that allows it to connect to a network router/switch with CAT5 or CAT6 network cables.
- The master clock may receive GPS time if it was ordered with an optional GPS receiver module. In this case the master clock will include a built in GPS receiver module, a GPS cable, and a GPS dome antenna. The GPS antenna must be installed on the facility’s roof. The master clock should be installed so that the GPS cable can reach between master clock and the GPS antenna.
- If the application requires this master clock to receive time data from a
third-party master clock, then this master clock should be installed close
enough to the third-party clock that the user can run data wires between both
clocks. Research your communication protocol and provide an appropriate wire
gauge and length to connect both master clocks.
If the master clock is being used to operate a wireless clock system, then there are additional requirements: - The master clock transmitter or Remote Antenna must be placed in a location where the signal is not interfered with or blocked. Be aware of large structures made of stone, concrete, bricks, or sheet metal as these materials will block a wireless signal. The installer should also be aware of other objects that may cause interference to the transmission including, but not limited to, large tanks of salt water, old microwave ovens, and large industrial machines.
- The master clock transmitter or remote antenna must be within range of at least one wireless secondary clock or wireless repeater. If all of the secondary clocks are positioned beyond the range of the master clock’s transmitter, then the master clock must be connected to the local area network, and a network repeater must be installed. The maximum transmission distance of the master clock transmitter in an unobstructed, open space is 3300 feet (1000 meters). Obstructions will reduce this distance, particularly obstructions made of the materials mentioned in the previous paragraph.
4
Installing a Master Clock – Wall Mount
Included in Package Description
Quantity
Master Clock
1
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Picture
Power Cable
1
(E-PWR-CBL-KIT-1)
Paper Mounting Template
1
(M-23-MTEMP-1)
Included in Mounting Kit (M-SURF-MNT-KIT1)
10-1.5 Sheet Metal Screw
4
10 Wall Anchors
4
Please Note: A user will also have to provide a Phillips-head screwdriver, a ruler, a level, and a drill capable of creating #10 sized holes into the wall.
5
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Installing a Master Clock – Wall Mount
1 1) Use a ruler, a level, and the provided template to
mark four points on the wall. 16 and 3/8in (41.6cm)
2 2) Use a drill to drill holes into the wall at the
marked locations.
6 and 7/8in (17.5cm)
3 4 3) Insert the wall anchors into the holes.
- Insert the sheet metal screws into the top two wall anchors.
6
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Installing a Master Clock – Wall Mount
5 6 5) Unscrew the bottom panel from the clock.
- Remove the metal punch-outs so that cables can be installed. Thread the cables through the punch-out holes.
7 7) Connect the input/output cables to their
corresponding sockets. Refer to the sections in this manual labeled “Inputs”
and “Outputs” for details on each input and output method.
8 8) Attach the power cables to the appropriate
port on the master clock. Refer to the instructions included with E-PWR-CBL-
KIT-1. If you wish to use 14 AWG Romex Cable instead, strip the ends of three
cables and install them in the green connector with the configuration shown
below:
White – Neutral Green – Ground
Black – Hot
7
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Installing a Master Clock – Wall Mount
9 9) Hang the master clock on the wall screws. Do
this by lining the screws up with the keyhole slots on the bottom of the box,
and slipping the slots on top of the screws.
10 10) Pass the remaining two screws through the
holes in the bottom compartment and into the wall anchors.
11 11) Use a screwdriver to reattach the master clock
bottom panel. If your master clock has a wireless signal antenna, attach it to
the port on top of the hardware case.
12 12) Power the master clock. If the master clock has
been powered, the 7-segment LED screen on the face of the master clock should
illuminate.
*REFER TO THE SECTION “BASIC CONFIGURATION – DHCP AND STATIC IP” FOR FURTHER INSTRUCTIONS
8
Installing a Master Clock – Rack Mount
Included in Package Description
Quantity
Master Clock
1
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Picture
Power Cable
1
(E-PWR-CBL-KIT-1)
Please Note: A user will also have to provide a Phillips-head screwdriver, a server/network cabinet, and the screws and bolts needed to attach the master clock to the rack.
9
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Installing a Master Clock – Rack Mount
1 1) Thread any necessary cables through the back of
the network cabinet, including the cables for power, inputs, outputs, and the
remote antenna if it applies.
2 2) Unscrew the back panel from the master clock.
3 3) Remove the metal punch-outs so that cables can
be installed. Thread the cables through the punch-out holes.
4 4) Connect the input/output cables to their
corresponding sockets. Refer to the sections in this manual labeled “Inputs”
and “Outputs” for details on each input and output method.
10
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Installing a Master Clock – Rack Mount
5 5) Attach the power cables to the appropriate port on
the master clock. Refer to the instructions included with E-PWR-CBL-KIT-1. If
you wish to use 14 AWG Romex Cable instead, strip the ends of three cables and
install them in the green connector with the configuration shown below:
6 6) Use a screwdriver to reattach the master clock
bottom panel.
White – Neutral Green – Ground
Black – Hot
7 7) Install the master clock in the network rack by
inserting screws through the two holes positioned on either side of the master
clock.
8 8) Power the master clock. If the master clock has
been powered, the 7-segment LED screen on the face of the master clock should
illuminate.
*REFER TO THE SECTION “BASIC CONFIGURATION – DHCP AND STATIC IP” FOR FURTHER INSTRUCTIONS
11
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Installing a Master Clock – GPS Antenna (Optional)
Included in Package Description
Quantity
Picture
GPS Dome Antenna
1
GPS Cable
1
GPS Surge Protector
1
(E-GPS-SURGE-1) Optional accessory
COAXIAL SURGE PROTECTOR E-GPS-SURGE-1
GROUND
A mounting base and pole must be purchased in order to attach the antenna to a roof. A dedicated base and pole may be ordered from the master clock supplier by requesting part number M-GPS-MTG-KIT-1. If the installer wishes to purchase their own parts, the pole should be capable of attaching securely to the base and the antenna, which requires either a 1″ outer diameter pipe with 14 threads per inch, or a 3/4″ NPT pipe. The pole and base must also each have a hollow space large enough to allow the GPS cable to pass through both and attach to the antenna.
M-GPS-MTG-KIT-1 (Optional Accessory)
If the mounting base and pole are made of metal, then the user must also provide a grounding cable for the pole. The grounding cable should be 8AWG (8.4mm²) or thicker.
If an optional surge protector is included with the master clock, then the user must provide a second grounding cable. This cable must also be 8AWG or thicker. Failure to install this grounding cable will prevent the surge protector from functioning correctly.
Master clocks with the optional GPS Receiver module installed will include a GPS antenna and GPS cable. The standard cable provided is 75ft (22.9m). A dedicated, longer cable can be ordered through the master clock supplier by requesting the following part numbers:
E-ANT-CBL-150F-1 150ft (45.7m) E-ANT-CBL-300F-1 300ft (91.4m)
Please note that your dealer can also provide solutions for projects where a
GPS cable longer than 300 feet (91.4 meters) is required. For more
information, please contact your dealer. Using a GPS cable other than the one
provided by your dealer might result in an unreliable time signal. For this
reason, using a different GPS cable than the one provided is strongly
discouraged and will void the master clock warranty and support.
12
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Installing a Master Clock – GPS Antenna (Optional)
Connecting the GPS cable to the master clock is easy: screw that end of the cable into the dedicated port on your master clock.
GPS Cable Connector
Continue by connecting the GPS Antenna to a roof. When installing the GPS antenna, pick a location where the antenna has a clear line-of-sight to as much of the sky as possible, such as on top of the roof. Avoid locations that are blocked by trees, tall buildings, metal exhaust vents, large rock formations, and canyon walls. Do not mount the device inside, on, or immediately outside of a window, as these locations do not promote reliable signal acquisition.
- Thread the GPS cable through the mounting bracket and pole.
GPS Antenna
- Screw the end of the GPS cable to the connector on the GPS antenna. The assembly should now look like the picture on the right.
GPS Cable leading to Master Clock
- Insert one end of the pole into the mounting bracket. While holding the base stationary, twist the pole counter clockwise until it is firmly screwed into the base.
- Insert the other end of the pole into the bottom of the antenna. While holding the pole stationary, twist the antenna counter clockwise until it is firmly screwed onto the pole.
GPS Mounting Pole M-GPS-MTG-KIT-1 (Optional Accessory)
- If you are using a metal pole, attach a grounding wire to the pole.
- Attach the completed assembly to the roof.
GPS Mounting Bracket
- Within 30 minutes, the antenna should acquire a GPS signal.
If your master clock is set to receive GPS time data as its primary time
input, a loss of GPS time data will cause a red blinking circle to appear
above and to the left of the third digit on the LED time display. The circle
will blink on and off until the signal is regained, or until a different
primary input is set (such as an NTP server). After completing the
installation, make sure that this LED is not blinking.
13
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Installing a Master Clock – GPS Antenna with Surge Protector (Optional)
Customers are offered the opportunity to purchase a surge protector, which is designed to defend the master clock from a lightening strike to the GPS antenna. The means of connecting the cable to the master clock is identical to a normal installation, but the procedure for connecting the antenna to the cable and mount changes:
- Notice that the surge protector has a tag which reads COAXIAL SURGE PROTECTOR in the middle, and GROUND at the bottom.
GPS Antenna
COAXIAL SURGE PROTECTOR E-GPS-SURGE-1
GROUND
- Attach the antenna connector to the PROTECTOR side of the surge protector.
GPS Surge Protector (Optional accessory)
- Thread the GPS cable through the mounting bracket and pole.
- Screw the end of the GPS cable onto the connector on the COAXIAL side of the surge protector. The assembly should now look like the picture on the right.
- Use a screwdriver to loosen the GROUND screw. Wrap the exposed end of an 8AWG grounding cable around the shaft of the screw, then tighten the screw again. Make sure that the grounding wire runs from the Surge Protector to the building’s grounding system.
- Attach the pole to the mounting base. Refer to step 3 on the previous page.
SURGE PROTECTOR TO GPS SurgGePPSrotPeOctLoEr ADAPTER to GPS Pole Adapter GPS
CableGPleSadiCnAgBtLoE LEADING TO Master ClSocAkPLING MASTER CLOCK
GPS MounGtPinSg PMoOleUNTING POLE M-GPS-MTG-KIT-1 (Optional Accessory)
-
Insert the pole into the brass cap on the COAXIAL side of the surge protector. While holding the cap stationary, twist the pole clockwise until it is firmly screwed into the cap.
-
If you are using a metal pole, attach a grounding wire to the pole. The grounding wire should be 12AWG or thicker.
GPS MounGtiPngS BMraOcUkNetTING
-
Attach the completed assembly to the roof. Use a method that will allow the pole to remain upright during severe weather conditions.
-
Attach the other end of the GPS cable to the connector on the master clock if you have not done so already. Refer to the previous page for a diagram.
-
Within 30 minutes, the antenna should acquire a GPS signal.
If you wish to purchase a surge protector at a later time, call your regional salesperson and ask for the following part number: E-GPS-SURGE-1
14
Inputs – NTP Server
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
The master clock can receive NTP time over a Local Area Network connected to the Internet. To accomplish this, the master clock must be connected to the router by a CAT5 or CAT6 Patch Cable with an RJ45 connector. The Ethernet port on the master clock can be identified using the diagram below.
Firewall Ports 80, 123, and 1777 must be open to use the master clock on a
network.
The connection between the master clock and the router must be a wired
connection. This Master Clock does not include a wireless network card for Wi-
Fi routers or Wi-Fi Access Points.
MASTER CLOCK
CAT5/CAT6 CABLE
NETWORK ROUTER / SWITCH
IN-HOUSE NTP SERVER
OR
MODEM
ONLINE THIRD PARTY NTP SERVER
THE INTERNET 15
Inputs and Outputs – Sync-Wire
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
If your master clock is set to receive data through wires from another device as its primary time input, the wires must be attached to the proper ports on the master clock. The diagram below shows the locations and the functions of each port.
27 26 25 24 23 22 17 16 15 14 13 12 11 10 9 8 7
Normally Open Relay Common Normally Closed Normally Open Normally Common Normally Closed AC/DC Common 120VAC Sync 24VAC Sync Dukane Reset Dukane Min. Pulse 5VDC Dry Contact 1Rauland Digital Alarm 12VDC/24VAC Alarm Common Common +5VDC
Clock 1 Clock 2 Sync Relay Sync Relay
Outputs
Sync Inputs
V Out 40ma
Consult the wiring diagrams on the following pages for information on how to
install wiring specific to your synchronization method. Relevant port numbers
will be listed with each diagram.
IMPORTANT: Your master clock will only accept input from another device if you
command it to do so through the web interface or front panel pushbuttons. For
information on how to do this, please see the section labeled Web Interface –
Synchronization
16
Inputs – Sync-Wire
59 Minute Correction
Dry Contact Closure
7 17
8 12
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
110VAC Interface or 240VAC Interface
16 17
24VAC Interface 15 17
110VAC Neutral 110VAC Hot 24VAC Neutral 24VAC Hot
N.O. COM
58 Minute Corrections 14
Dry Contact Closure
7 17
8 12
110VAC Interface or 240VAC Interface
16 17
24VAC Interface 15 17
110VAC Neutral 110VAC Hot 24VAC Neutral 24VAC Hot
N.O. COM
17
Inputs – Sync-Wire
National Time/Rauland
Dry Contact Closure
7 17
8 12
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
110VAC Interface or 240VAC Interface
16 17
24VAC Interface 15 17
110VAC Neutral 110VAC Hot 24VAC Neutral 24VAC Hot
N.O. COM
Rauland Digital
Input 11 17
Output
8 24
7 23 22
Dig Line +5V +5V Out Dig Out
18
Inputs – Sync-Wire
Dukane Digital
7 17
14 13 8
Reset Minute Pulse Ground
Once a Day Pulse
Dry Contact Closure
7 17
8 12
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P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
N.O. COM
Fire Alarm Interface Installation
The Fire Alarm Interface allows the user to accept a signal from an existing
fire alarm. When the relay is activated, the master clock will command all of
the compatible secondary digital clocks to display “FirE”.
7 10
89
N.O. COM
The fire command is distributed to secondary clocks using the 2-wire, RS485, or Wireless
communication protocols.
19
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
The wiring diagram on the following page applies to Sync-Wire Systems only
DO NOT USE THE DIAGRAM ON THE FOLLOWING PAGE IF YOUR SYSTEM USES A SYNCHRONIZATION PROTOCOL OTHER THAN SYNC-WIRE
NOTE: The Master Clock Sync-Wire Output is set to distribute time using a Once A Day Pulse at 12:00 AM by default. The protocol can be changed through the Web Interface’s Synchronization tab or through Settings 20 and 25 on the LED menu.
20
Outputs – Sync-Wire 115/230VAC
Master Clock
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Clock Circuit
27 26
or
24 23
115VAC or 230VAC
Neutral Power Reset
27 26 25 24 23 22 Clock Circuit 1
or*
27 26 25 24 23 22 Clock Circuit 2
- “or” means one pair of ports or the other. You cannot, for instance, use port 23 for reset and 27 for power, nor can you use 26 for reset and 24 for power. You must use the pair 24 AND 23 or the pair 26 AND 27
White Black Yellow Green Ground
Black White
Neutral Power Reset Power Correction
Neutral Reset Power Neutral
J1-1 J1-2 Black White Green
Ground
115/230VAC SAM Series Wired Clock
115/230VAC 3300 Series Wired Clock
Red & Blue Wires are NOT provided by dealer
Neutral Power Reset
White Black Yellow Green Ground
115/230VAC SAM Series Wired Clock 21
Outputs – Sync-Wire 24VAC
Master Clock
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P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Black White
Neutral Power Reset Power Correction
Clock Circuit
27 26
or
24 23
24VAC
Neutral Power Reset
27 26 25 24 23 22 Clock Circuit 1
or*
27 26 25 24 23 22 Clock Circuit 2
- “or” means one pair of ports or the other. You cannot, for instance, use port 23 for reset and 27 for power, nor can you use 26 for reset and 24 for power. You must use the pair 24 AND 23 or the pair 26 AND 27
White Black Yellow Green Ground
Neutral Reset Power Neutral
J1-1 J1-3 Yellow Orange Green
Ground
24VAC SAM Series Wired Clock
24VAC 3300 Series Wired Digital Clock
Red & Blue Wires are NOT provided by dealer
Neutral Power Reset
White Black Yellow Green Ground
24VAC SAM Series Wired Clock 22
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
The wiring diagram on the following page applies to 2-Wire Digital Systems only
DO NOT USE THE DIAGRAM ON THE FOLLOWING PAGE IF YOUR SYSTEM USES A SYNCHRONIZATION PROTOCOL OTHER THAN SAPLING’S 2-WIRE DIGITAL PROTOCOL
23
Outputs – 2-Wire Digital
Master Clock
18 19
Input A Input B Converter Box
A1/B1/C1 A2/B2/C2 115VAC or 230VAC
Input A Input B Converter Box
A1/B1/C1 A2/B2/C2 115VAC or 230VAC
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21 20 19 18
White Black
Orange Yellow
24V SAM Series Wired Clock 24V Digital Wired Clock
White Black
24V SAM Series Wired Clock
When replacing old converter boxes with new ones, the following values are equivalent:
OLD MODEL
12
CURRENT MODEL Input A Input B
Converter Box
Converter Box
115VAC or 230VAC
34
A1/B1/C1 A2/B2/C2
115VAC or
230VAC
24
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The wiring diagram on the following page applies to RS485 Systems only
DO NOT USE THE DIAGRAM ON THE FOLLOWING PAGE IF YOUR SYSTEM USES A SYNCHRONIZATION PROTOCOL OTHER THAN SAPLING’S PROPRIETARY RS485 PROTOCOL
25
Outputs – RS485
Master Clock
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Black White
Neutral Power Output Input
Power
24VAC 115VAC 230VAC
Clock Circuit 19 18
21 20 19 18
Power Neutral
Power Neutral
Output Input
Blue Red Brown Purple Black White Green Ground
J7-1 J7-2 J7-3 J7-4 Black/Yellow White/Orange Green Ground
Power
RS485
24/115/230VAC SRM Series RS485 Clock
3200/3300 Series Digital Clock
Power Neutral
Black & White refer to 115/230VAC Yellow & Orange wires refer to 24VAC
Output Input
Blue Red
Brown Purple Black White Green
Ground
24/115/230VAC SRM Series RS485 Clock
26
Outputs – Once-a-Day Pulse
Master Clock
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27 26 25 24 23 22
or*
27 26 25 24 23 22
Master Clock Circuit 27 26
or
24 23
Black Yellow
Power Reset
Intercom, paging system, or other device
- “or” means one pair of ports or the other. You cannot, for instance, use port 23 for reset and 27 for power, nor can you use 26 for reset and 24 for power. You must use the pair 24 AND 23 or the pair 26 AND 27
27
Outputs – Backup Mode 27 26 25 24 23 22
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21 20 19 18
When used as a backup clock, this master clock accepts RS485 Data from another
clock of the same model and passes them through its clock-sync relay switches.
If data is not received for a period of time from the Primary Master Clock,
the relay switches shift to sending RS485 data from its own data ports.
In this configuration, the backup master clock may only be used as a backup
for RS485 and 2-Wire Digital Clock systems.
The backup feature must be enabled in the Web Interface for the clock to
function in this manner. Refer to the section “Web Interface Synchronization”
for activation instructions.
In an RS485 System, Output A attaches to Blue, while Output B attaches to Red.
In a 2-Wire Digital System, Output A attaches to Converter Box Input A, while
Output B attaches to Converter Box Input B.
RS485 Output A RS485 Output B
Primary Master Clock 18 19
21 20 Backup Master Clock 25 26 27 18 19 24 23 22
To RS485 or 2-Wire Digital Clock System
28
Programmable Relays (Optional)
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This master clock model may be equipped with the optional 4 or 8 programmable
relays (switches). These allow the master clock to trigger third-party systems
and/or devices via a dry contact closure or opening. The master clock does not
provide the power to the third-party systems or devices, but simply triggers
them to go ON or OFF at pre-determined times per user set schedules.
Programming the schedules can be done by using the master clock built-in web
interface or by using its front keypad. This page includes the line drawing
which shows examples of the wiring of the third-party device. Instructions for
setting the programmable relays so they will trigger at user preferred times
is explained in a different section of this manual.
Each programable relay (zone) has one “Type C” contact with one normally open
(NO), one normally closed (NC), and one relay common (COM). While the relays
are off (not being activated by the master clock), the common port will be
connected to the normally-closed port, creating a short between them. When the
relays are on (being activated by the master clock), the common port will be
connected to the normally-open port.
One of the most common uses for the relays is to control a school bell system.
Usually, bells are connected to the common and normally open relay outputs.
While the relay is off, the bells wiring will remain disconnected from power,
and the bells will remain off. When the master clock activates the relay
following the programmed events, it will connect the common to the normally-
open output, closing the circuit and supplying the power to the bells.
Each programmable relay max load is up to 8 AMPS at 120VAC or 5 AMPS at 240VAC
If the current load is, or close to 5 AMPS (240VAC) or 8 AMPS (120VAC), it is
better to distribute current consumption between more than one relay
If the load is greater than 5 AMPS (240VAC) or 8 AMPS (120VAC), use 2 or more
relays or as needed
51 50 49 48 47 46 45 44 43 42 41 40 39 38 37 36 35 34 33 32 31 30 29 28
Zone 8 Relay
Zone 7 Zone 6 Relay Relay
8A max. @ 120 VAC 5A max. @ 240 VAC
Zone 5 Relay
Zone 4 Relay
Zone 3 Zone 2 Relay Relay
8A max. @ 120 VAC 5A max. @ 240 VAC
Zone 1 Relay
29
Programmable Relays (Optional)
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Example for Bell System
Input Power
Example for Tone Generator
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Basic Configuration – DHCP and Static IP
NOTE: Firewall Ports 80 (TCP) and 123 (NTP) must be open to use the master clock on a network.
The function of this section is to get a new master clock up and running as quickly as possible. This section is mandatory for clock systems that will use a Local Area Network as a distribution system, or NTP/SNTP data as a time source. If your clock system does not require use of your local area network and you do not wish to use the web interface, you may skip this section and continue with the section labeled “Manual Controls”.
The master clock is set to DHCP by default. This setting allows the network to automatically assign an IP address to the master clock. It is important to note that this address may change if the network connection is reset.
If the facility where the clock(s) will be installed into has a DHCP server, please follow these steps:
- Connect and power the master clock to the network via a network cable. (Note: in order to have it powered, network cable must be receiving power through a PoE Switch or PoE Injector)
2. Once powered, press the two buttons on the front of the master clock and write down the IP address that displays. (or, double click on the master clock when using the Network Clock Monitoring Software)
3. Go onto a web browser that is connected to the same LAN (Local Area Network) as the clock and type the IP address of the clock into the address bar.
4. This should bring you to the web interface of the clock and you will be prompted to log in. The default password is 6063.
5. Once logged in, select “Network Settings” on the top of the page. Refer to image A shown below.
6. In “Network Settings” note the DHCP option. Toggle DHCP from “ON” to “OFF”. This will make the current IP address of the clock static. Refer to image A shown below.
7. Enter the Gateway IP Address, Subnet Mask, DNS Router, and Static IP Address as provided by your network administrator.
8. After DHCP is switched to off, power cycle the clock by unplugging the network cable from the clock’s RJ-45 receptacle, waiting 10 seconds, and then plugging it back in. Press the two buttons on the front display of the clock and, if all was done correctly, the clock will display its new Static IP Address.
Image A
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Basic Configuration – DHCP and Static IP
If you wish to set up the master clock with a crossover cable, then the following series of steps must be followed. You should check with your network administrator and confirm that the computer connecting the master clock has an IP address other than 192.168.0.123, a subnet mask of 255.255.255.0, and a gateway address of 192.168.0.1. The IP address may be discovered by performing step six below. It is important to note that this address may change if the network connection is reset.
- Power the master clock.
- On the master clock keypad, press and release button 1 four times.
- On the master clock keypad, press and release buttons 3 and 6 at the same time.
- On the master clock LCD screen the message “SURE ENTER CROSSOVER” should appear. Press the YES/ENTER button.
- Unplug the master clock, wait fifteen seconds, and power the master clock again.
- Confirm the new master clock IP address by pressing and releasing the 1 and
9 buttons on the master clock front panel simultaneously. This will cause the
IP address to appear on the LCD screen. The LCD screen will automatically
switch back to displaying the time after four seconds have passed.
The master clock Web Interface should now be accessible through the IP address 192.168.0.123.
To configure the Web Interface, continue to the section labeled “Basic Configuration–Web Interface”
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Basic Configuration – Web Interface
The function of this section is to quickly configure a new master clock by
using the master clock’s web interface. This instruction set covers NTP and
GPS time sources only. For a full list of features available through the web
interface, please see the section labeled Web Interface-Log In. If you are
unable to program the master clock through the web interface, go to the
section labeled “Manual Controls” for an alternative programming method. This
section continues from “Basic Configuration–DHCP and Static IP.” Please
complete that section first.
NOTE: Firewall Ports 80 (TCP), 123 (NTP), and 1777 (TCP/UDP) must be open to
use the master clock on a network.
-
Access the web interface on a web browser (such as Internet Explorer) by entering the master clock IP address into your browsers address bar. The IP address can be viewed by pressing and releasing the 1 and 9 buttons on the master clock front panel simultaneously. The LCD screen will automatically switch back to displaying the time after four seconds have passed.
-
Enter the password for the web interface. It should be 6063. Do not use the keyboard number pad. To submit the password, use your mouse or touchpad to press the Log In button. Pressing the enter/ return key on your keyboard does not submit the password. If the password does not work, contact tech support.
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Basic Configuration – Web Interface
- Click on the tab labeled “IP”. If you are configuring a static IP address, follow steps 3A-3F. If you are configuring a DHCP address, skip to step 4.
B, C A
D
3A) Confirm that the setting “DHCP” is set to OFF. 3B) Enter a new Gateway IP
Address, Subnet Mask, IP Address, and DNS Router Address for your master
clock. 3C) Have your network administrator confirm that all of the other
settings comply with your network. 3D) Press the Submit button. 3E) Power down
the master clock, wait fifteen seconds, and power it on again. 3F) Access the
master clock at the new IP address. If you forgot the new address, repeat step
1 on the previous page.
34
Basic Configuration – Web Interface
4) Click on the tab labeled Synchronization.
A
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B
C
C
D
4A) Select your primary input for time data from the drop-down menu on the
upper left. 4B) Select your backup input for time data from the drop-down
menu on the upper right. 4C) If you are using a sync-wire system as an output,
select the synchronization method from the drop down menus for each clock
circuit. Add additional timing data if your system requires it. 4D) Press the
Submit button.
During initial setup, do not use Wireless Repeater as a primary input.
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Basic Configuration – Web Interface
- Click on the tab labeled NTP Servers. If you are using NTP as your synchronization source, perform steps 5A-5E. Otherwise, skip to step 6.
A
C
B
D E
5A) For “Retry failed server after ____ updates”, enter a number of your
choice into the blank. IF YOU ARE USING AN IN-HOUSE NTP SERVER OR A SINGLE
THIRD-PARTY NTP SERVER AS A TIME DATA SOURCE, FOLLOW 5B-5E. OTHERWISE, SKIP TO
5E 5B) The master clock comes pre-programmed with the IP addresses of ten
public (third-party), web-based NTP servers. Use your mouse to select one of
the existing NTP server IP addresses, then press the delete key on your
keyboard. Enter the IP address of the in-house or third-party NTP server into
the empty text box. 5C) Click on the circle next to the in-house NTP server or
third party NTP server address to select it. 5D) Click on the box next to
“Rotate servers”. If done correctly, the tick mark in the box disappears. In
this mode, the master clock will receive time from the selected NTP server,
and will only attempt to contact the other NTP servers on the list if
communication with the selected server fails. 5E) Press the submit button.
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Basic Configuration – Web Interface
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A B C
E D
- The following configurations are done in the System Settings tab in the
master clock:
6A) When installing a 2-Wire Clock System the master clock is set to send RS485 time data to the converter box once every second as standard. This time data rate sent from the master clock to the converter box can be changed (if needed) by clicking on System Settings and changing the “Send RS485” to another value.
6B) When installing an RS485 Clock System the master clock is set to send RS485 time data directly to the secondary clocks in the system once every second as standard. This time data rate sent from the master clock to the secondary clocks can be changed (if needed) by clicking on System Settings and changing the “Send RS485” to another value.
6C) When installing a Wireless Repeater for a Wireless System, the wireless repeater (Not a Network Repeater) can simply receive the time via a wireless signal transmitted from a master clock (that is equipped with a transmitter or from a wireless secondary clock). Simply plug the wireless repeater to local power (110VAC or 230VAC) and it will repeat the time signal as often as it receives it. A Wireless Repeater can also obtain time data directly from a master clock through a pair of electrical wires that send the RS485 time data. The master clock is set to send RS485 time data directly to the wireless repeater once every second as standard. This time data rate sent from the master clock to the wireless repeater can be changed (if needed) by clicking on System Settings and changing the “Send RS485” to another value.
6D) GMT Time Offset – The master clock is set to receive GMT (Greenwich Mean Time) also known as UTC (Coordinated Universal Time) from an NTP Server (standard) or from a GPS (optional). In order to have the master clock send the correct local time to the secondary clocks in the system (at the geographical location of where the clock system is installed), the GMT offset for your time zone must be set. In order to do that you will need to know the correct GMT offset for your location, for example: New York is -5 (hours offset from GMT), London is 0 (Hours) and Tokyo is +10 (Hours). This is done in the System Settings tab of the master clock web interface in the “GMT Offset” field.
6E) In some scenarios, there may be a need to adjust the time displayed by the master clock. If your application requires such an offset, enter a value (in seconds) into the `Bias seconds’ field of the needed offset. Keep in mind that an offset that is greater than 3600 seconds (1 hour) can be more easily set by adjusting the GMT offset field.
Please refer to specific product manuals for more information.
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Manual Controls – User Level
The purpose of this section is to get a new master clock up and running using
the manual controls on the front of the master clock. If you would prefer to
program the master clock through the convenience of the web interface, go to
the section labeled “Basic Configuration–Web Interface” for an alternate
programming method. This section continues from “Basic Configuration–DHCP and
Static IP.” Please complete that section first before proceeding with the
items below.
This master clock should be set to receive accurate time through an NTP server
as a standard feature, or from a GPS receiver as an optional feature. The
master clock can also act as a stand-alone master clock, meaning that it will
not receive accurate time and update its time data on a regular basis.
Although we always recommend that the Master Clock receive time data from an
accurate time source, if there is a need for the master clock to act as a
standalone device, the Master Clock’s internal real-time clock can be set
manually.
LED Screen
LCD Screen
Keypad
Setting the Time 1) Use the keypad to enter the user password (the default is
1111). If performed correctly, the LCD screen should display the following:
Set Time? 2) Press and release the YES/ENTER button. 3) Use the keypad to
enter the time as it would be displayed in 24 hour mode. For example, a time
of 2:35:00 PM would be entered as 143500 4) Press and release the Yes/ENTER
button again. 5) Repeatedly press the NO/CANCEL button until the main screen
reappears.
Setting the Date
- Use the keypad to enter the user password (the default is 1111). If
performed correctly, the LCD screen should change to show the “Set Time”
message. 2) Press the NO/CANCEL button until the LCD screen display shows the
following text:
Set Date? 3) Press and release the YES/ENTER button. 4) Type in the desired date in MM/DD/YYYY format. For example, a date of September 5, 2014 would be entered as 09052014. 5) Press and release the Yes/ENTER button again. 6) Repeatedly press the NO/CANCEL button until the main screen reappears.
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Manual Controls – User Level
Add Events from the LCD Screen
-
Use the keypad to enter the user password (the default is 1111). If performed correctly, the LCD screen should change to show the “Set Time” message.
-
Press the NO/CANCEL button until the LCD screen display shows the following text:
Add Event?
- Press and release the YES/ENTER button. The LCD screen should display the following text:
Sch: 001 12:00:00
s, m, t, w, t, f, sa, mf, ed
-
Use the keypad to enter the identification number of a schedule that the event should be associated with.
-
Use the keypad to enter the activation time for the event. The time should be entered as it would be displayed in 24 hour mode. For example, a time of 2:35:00 PM would be entered as 143500
-
Use the keypad to define the days of the week when the event should activate. Use the Left (<–) and Right (–>) Arrow keys to scroll between each day of the week. Press the YES/ENTER button to activate or deactivate the selected day. Active days will change from lowercase letters (m, t, w) to uppercase letters (M, T, W). Note: mf = Monday through Friday, ed = Every Day
<–
- Press the Down ( ) key to move to the next screen. The top line of text will remain the same, but the bottom line of text will change:
Zone 1
NA
- Use the Left and Right keys to scroll between the available Zone Relays. For each relay, the user can cycle through the relay activation options by pressing the YES/ENTER key.
The relay options are as follows:
OPTION
N/A Always_On Always_Off Dur 3 Dur 5 CStart CStop
FUNCTION
NOTES
No Action. Relay state does not change.
An event may not have all of its zones set as N/A.
The relay will turn on and remain on until changed by another event.
The relay will turn off and remain off until changed by another event.
The relay will turn on for the number of seconds listed.
Duration can be changed. See “Set Zone Durations”
The relay will turn on for the number of seconds listed.
Duration can be changed. See “Set Zone Durations”
Starts an Event Countdown.*
Only available if countdown option ordered with clock
Marks the end of an Event Countdown*
Only available if countdown option ordered with clock
- Press the Down key to confirm. The display will read Are You Sure? Press YES/ENTER again. 10) To enter another event, go back to Step 4. 11) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
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Manual Controls – User Level
View/Edit Existing Events
-
Use the keypad to enter the user password (the default is 1111). If performed correctly, the LCD screen should change to show the “Set Time” message.
-
Press the NO/CANCEL button until the LCD screen display shows the following text:
View/Edit Events?
- Press and release the YES/ENTER button. The LCD screen should display the following text:
Sch: 01
2:00:00
v^:Next Yes:Edit
<–
<–
-
Use the Up ( ) and Down ( ) Arrow keys to scroll between each event. Press the YES/ENTER key to edit the displayed event. Refer to the section “Manual Controls – User Level – Add New Event” for more instructions.
-
When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
Add New Schedule Change
- Use the keypad to enter the user password (the default is 1111). If
performed correctly, the LCD screen should change to show the “Set Time”
message. 2) Press the NO/CANCEL button until the LCD screen display shows the
following text:
Add Schedule Change? 3) Press and release the YES/ENTER button. The LCD screen will display the following text:
SCH:000 4) Use the keypad to enter a schedule identification number. 5) Press and release the YES/ENTER button. The LCD screen will display the following text:
??/??/???? 6) Use the keypad to enter the month, day, and year when the schedule change should occur. Use the format MM/DD/YYYY (Example 05/21/2018). - Press and release the YES/ENTER button. The LCD screen will display the
following text:
00:00:00 8) Use the keypad to enter the hour, minute, and second when the schedule change should occur. The time should be entered as it would be displayed in 24 hour mode. For example, a time of 2:35:00 PM would be entered as 143500 9) Press and release the YES/ENTER button. The LCD screen will display the following text:
Are You Sure? 10) Press and release the YES/ENTER button again. When you are finished, repeatedly press the NO/ CANCEL button until the main screen reappears.
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Manual Controls – User Level
<–
<–
View/Edit Existing Schedule Changes
- Use the keypad to enter the user password (the default is 1111). If
performed correctly, the LCD screen should change to show the “Set Time”
message. 2) Press the NO/CANCEL button until the LCD screen display shows the
following text:
Edit Sched Change? 3) Press and release the YES/ENTER button. The LCD screen should display information regarding the first schedule change, arranged like the example below:
Sch: 001 12:00 1/1/2009 4) Use the Up ( ) and Down ( ) Arrow keys to scroll between each schedule change. Press the YES/ ENTER key to edit the displayed schedule change. Refer to the section “Manual Controls – User Level – Add New Schedule Change” for more instructions. 5) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
Manually Activate a Zone Relay - Use the keypad to enter the user password (the default is 1111). If
performed correctly, the LCD screen should change to show the “Set Time”
message. 2) Press the NO/CANCEL button until the LCD screen display shows the
following text:
Activate Manually? - Press and release the YES/ENTER button. The LCD screen should display the
following text:
Zone1: N/A v^:Cycle zone >:Dur 4) Use the Up ( ) and Down ( ) Arrow keys to scroll between each zone. Press the right (–>) arrow key to change the duration for each zone. 5) To confirm the configuration, press and release the YES/ENTER button. The LCD screen should display the following text: Are You Sure? v^:Cycle zone >:Dur 6) Press and release the YES/ENTER button to manually activate the configured zones. 7) Repeatedly press the NO/CANCEL button until the main screen reappears.
<–
<–
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Manual Controls – User Level
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<-<–
<-<–
Setting 12-Hour or 24-Hour Mode
- Use the keypad to enter the user password (the default is 1111). If
performed correctly, the LCD screen should change to show the “Set Time”
message. 2) Press the NO/CANCEL button until the LCD screen display shows the
following text:
Set 12/24 Hour Mode? 3) Press and release the YES/ENTER button. 4) Use the Up ( ) and Down ( ) Arrow keys to scroll between “12 Hour Mode” and “24 Hour Mode” 5) When your preferred mode is displayed, press and release the Yes/ENTER button. 6) Repeatedly press the NO/CANCEL button until the main screen reappears. The information will be displayed on the LCD screen. After a few seconds, the screen will return to displaying the time.
Sending BELL Messages to Digital Clocks - Use the keypad to enter the user password (the default is 1111). If
performed correctly, the LCD screen should change to show the “Set Time”
message. 2) Press the NO/CANCEL button until the LCD screen display shows the
following text:
Set BELL Message? 3) Press and release the YES/ENTER button. The LCD screen should now display the following:
Zone: 01 Bell:Off v^:Cycle zone >:Off 4) “Zone” Refers to the Zone value configured on the digital clocks. Use the Up ( ) and Down ( ) Arrow keys to scroll between each zone. 5) Press the right (–>) arrow key to switch the BELL message for the zone on and off. Repeat steps 4 and 5 for each zone. 6) Once all zones are configured, press and release the Yes/ENTER button. 7) Repeatedly press the NO/CANCEL button until the main screen reappears.
View Network Settings
IP Address – Press keypad buttons 1 and 9 simultaneously. MAC Address – Press keypad buttons 2 and 9 simultaneously. Serial Number – Press keypad buttons 6 and 9 simultaneously.
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Sending Number Messages to Digital Clocks
This allows the user to send a 4-digit message to a properly configured
3200/3300 Digital Clock 1) Use the keypad to enter the user password (the
default is 1111). If performed correctly, the LCD screen should change to show
the “Set Time” message. 2) Press the NO/CANCEL button until the LCD screen
display shows the following text:
Send Number Message? 3) Press and release the YES/ENTER button. The LCD screen
should display the following text:
Enter Clock Number? 4) Press and release the YES/ENTER button. The LCD screen
should display the following text:
Clock:000 5) Use the keypad to enter the number of a single digital clock.
This number is configured by the user with the sbdconfigure.exe program during
the initial setup of a digital clock. If you do not wish to send a number to
an individual clock, skip to the next step. 6) Press and release the YES/ENTER
button. The LCD screen should display the following text:
Zone:00 7) Use the keypad to enter the number of a digital clock zone. This
number is configured by the user with the sbdconfigure.exe program during the
initial setup of a digital clock, and allows the user to send a message to
many clocks at the same time. If you do not wish to send a number to a group
of clocks, skip to the next step. 8) Press and release the YES/ENTER button.
The LCD screen should display the following text:
Message:0000 9) Use the keypad to enter a four digit number. This is the
number that will be sent to the digital clocks. 10) Press and release the
Yes/ENTER button again. This will send the message. If the values for Clock
and Zone were set to 000 and 00, the master clock will not send a message. 11)
Repeatedly press the NO/CANCEL button until the main screen reappears.
NOTE: This function only works if the clock is communicating using Sapling’s 2-Wire, RS485, or Wireless protocols.
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<–
<–
Manual Controls – Technician Level
Setting the Primary Time Source
- Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the following
message:
Set Pri Time Source? 3) Press and release the YES/ENTER button. The LCD screen should display the name of a time source. The available time sources are:
Real Time Clock, RS485, GPS, Once a Day Pulse, Wireless Repeater, Rauland Digital, Dukane, National Time/Rauland, 59 Minute Correction, 58 Minute Correction_1, 58 Minute Correction_2, 58 Minute Correction_3, 58 Minute Correction_4, (S)NTP. Definitions for the sync-wire protocols are explained in the section “Manual Controls – Protocol Descriptions” 4) Use the Up ( ) and Down ( ) Arrow keys to scroll between each time source. Press the YES/ENTER key to select the displayed time source. 5) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
Setting the Secondary Time Source - Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set Sec Time Source? 3) Press and release the YES/ENTER button. The LCD screen should display the name of a time source. The available time sources are:
Real Time Clock, RS485, GPS, Once a Day Pulse, Wireless Repeater*, Rauland Digital, Dukane, National Time/Rauland, 59 Minute Correction, 58 Minute Correction_1, 58 Minute Correction_2, 58 Minute Correction_3, 58 Minute Correction_4, (S)NTP. Definitions for the sync-wire protocols are explained in the section “Manual Controls – Protocol Descriptions” 4) Use the Up ( ) and Down ( ) Arrow keys to scroll between each time source. Press the YES/ENTER key to select the displayed time source. 5) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
<–
<–
*During initial setup, do not use Wireless Repeater as a primary input. The repeater may be used after the rest of the system has been configured.
44
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Manual Controls – Technician Level
Programming Sync-Wire Circuits
-
Use the keypad to enter the technician password (the default is 6063). If performed correctly, the LCD screen should change to show the “Set Pri Time Source” message.
-
Press the NO/CANCEL button until the LCD screen display shows the following text:
Change Clock 1 or Change Clock 2
Circuit Selection
Circuit Selection
- Press and release the YES/ENTER button. The LCD screen should display the name of a time source. The available time sources are:
Once a Day Pulse, Rauland Digital, National Time/Rauland, 59 Minute Correction, 58 Minute Correction_1, 58 Minute Correction_2, 58 Minute Correction_3, 58 Minute Correction_4, Once An Hour Pulse, Once A Minute Pulse.
Definitions for the sync-wire protocols are explained in the section “Manual Controls – Protocol Descriptions”
<–
<–
- Use the Up ( ) and Down ( ) Arrow keys to scroll between each protocol. Press the YES/ENTER key to select the displayed time source.
4a) For Once a Day/Hour/Minute Pulse, pressing YES/ENTER will cause the LCD display to say Set Output 1 Pulse Time? Press the YES/ENTER button.
4b) The message Trig Time should appear. Use the number keys and left/right arrow keys to enter the relay activation time.
4c) Press the Down Arrow key so that the LCD screen displays the message Duration Secs. Use the number keys and left/right arrow keys to enter the duration of the relay activation.
4d) Press YES/ENTER to save the settings.
- When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
Setting Daylight Savings Time
- Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message:. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set Daylight
Savings Time? 3) Press and release the YES/ENTER button. The LCD screen should display the letters DST followed by either ON or OFF. 4) Use the Up ( ) and Down ( ) Arrow keys to scroll between ON and OFF. 5) Press and release the YES/ENTER button to confirm your selection. 6) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
45
<–
<–
Manual Controls – Technician Level
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
<–
<–
Configuring Zone Relay Durations
Each Zone Relay has two configurable durations. These durations can be
selected as part of “Manual Controls – User Level – Add New Event” 1) Use the
keypad to enter the technician password (the default is 6063). If performed
correctly, the LCD screen should change to show the “Set Pri Time Source”
message. 2) Press the NO/CANCEL button until the LCD screen display shows the
following text:
Set Zone Durations? 3) Press and release the YES/ENTER button. The LCD screen
should display the following text: Zone: 1 Dur: 1 4) Use the Up ( ) and Down (
) Arrow keys to scroll between each Zone Relay. Press the YES/ENTER key to
select the displayed Zone Relay. The LCD screen should display the following
text: Dur: 0000 5) Use the keypad to enter a four digit value from 0000
through 3600. 6) Press the YES/ENTER key to confirm the selection. Repeat
steps 4 and 5 for the remaining zones. 7) When you are finished, repeatedly
press the NO/CANCEL button until the main screen reappears.
Setting the RS485 Data Rate
- Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message:. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set the RS485 Rate? 3) Press and release the YES/ENTER button. The LCD screen will display the following text:
RS485 Rate 0001 secs 4) Use the keypad to enter the time, in seconds, between RS485 corrections. 5) Press and release the YES/ENTER button to confirm your selection. 6) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
46
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
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Manual Controls – Technician Level
Setting the User-Level Password
- Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message:. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set User Password? 3) Press and release the YES/ENTER button. The LCD screen should display the following text:
User Password 1111 4) Use the keypad to enter a new 4-digit password. Write a copy of the new code in your personal record. 5) Press the YES/ENTER key to confirm the new code. 6) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
Setting Bias Seconds
This field allows the user to add or subtract seconds from the time being sent to secondary clocks. This is useful for regions that offset their time from GMT by fractions of an hour (Central Australia, India, and Newfoundland, among others) 1) Use the keypad to enter the technician password (the default is 6063). If performed correctly, the LCD screen should change to show the “Set Pri Time Source” message. 2) Press the NO/CANCEL button until the LCD screen display shows the following text:
Set Bias Seconds? 3) Press and release the YES/ENTER button. The LCD screen should display the following text:
Bias +0000 Seconds 4) Use the keypad to enter a number between from 0000 through 9999. Use the Up ( ) and Down ( ) Arrow keys to scroll between positive and negative seconds. 5) Press and release the YES/ENTER button to confirm your selection. 6) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
<–
<–
47
Manual Controls – Technician Level
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
<–
<–
Setting the Time Zone Offset
- Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message:. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set TimeZone Offset? 3) Press and release the YES/ENTER button. The LCD screen will display the following text:
Time Zone -05 Hours 4) Use the keypad to enter a number between from 00 through 12. Use the Up ( ) and Down ( ) Arrow keys to scroll between positive and negative offset. 5) Press the YES/ENTER key to confirm the selection. 6) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears.
Setting the IP Address - Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set IP Address? 3) Press and release the YES/ENTER button. The LCD screen should display four groups of three digits, separated by dots.
(Example: 192.168.000.005) 4) Use the keypad to enter a new twelve digit IP address. Write a copy of the new IP address in your personal record.
a) For a static IP address, enter an IP address that fits within your IP scope. Consult your network administrator for more information. b) To automatically obtain an IP address from a DHCP server, enter the value 000.000.000.000 5) Press the YES/ENTER key to confirm the new IP address. 6) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears. 7) Power cycle the clock to apply the new IP address.
48
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Manual Controls – Technician Level
Setting the Subnet Mask
T1) Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set Subnet Mask? 3) Press and release the YES/ENTER button. The LCD screen
should display four groups of three digits, separated by dots.
(Example: 255.255.255.000) 4) Use the keypad to enter a new twelve digit
subnet mask. Consult your network administrator for more information. 5) Press
the YES/ENTER key to confirm the new subnet mask. 6) When you are finished,
repeatedly press the NO/CANCEL button until the main screen reappears. 7)
Power cycle the clock to apply the new subnet mask.
Setting the Default Gateway
- Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set Gateway Address? 3) Press and release the YES/ENTER button. The LCD screen should display four groups of three digits, separated by dots.
(Example: 192.168.000.001) Please note that if DHCP is enabled, this value will be overwritten. 4) Use the keypad to enter a new twelve digit subnet mask. Consult your network administrator for more information. 5) Press the YES/ENTER key to confirm the Default Gateway. 6) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears. 7) Power cycle the clock to apply the new Default Gateway.
49
Manual Controls – Technician Level
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Setting the DNS Server Address
- Use the keypad to enter the technician password (the default is 6063). If
performed correctly, the LCD screen should change to show the “Set Pri Time
Source” message. 2) Press the NO/CANCEL button until the LCD screen display
shows the following text:
Set DNS Address? 3) Press and release the YES/ENTER button. The LCD screen should display four groups of three digits, separated by dots.
(Example: 192.168.000.023) Please note that if DHCP is enabled, this value will be overwritten. 4) Use the keypad to enter a new twelve digit subnet mask. Consult your network administrator for more information. 5) Press the YES/ENTER key to confirm the DNS Server Address. 6) When you are finished, repeatedly press the NO/CANCEL button until the main screen reappears. 7) Power cycle the clock to apply the new DNS Server Address.
50
Manual Controls – Protocol Descriptions
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58th Minute (1) – The master clock performs an hourly correction that takes 55
seconds and occurs between XX:58:05 and XX:59:00 of every hour. It also
performs two daily corrections: one at 5:00AM and another at 5:00PM. Each
daily correction is ten relay cycles, each cycle is 95 seconds long, and the
cycles begin at 5:05AM/PM, 5:07, 5:09, 5:11, 5:13, 5:15, 5:17, 5:19, 5:21, and
5:23 respectively.
58th Minute (2) – The master clock performs an hourly correction that takes 60
seconds and occurs between XX:58:00 and XX:59:00. It also performs two daily
corrections: one at 5:00AM and one at 5:00PM. Each daily correction is made of
twelve relay cycles, and each cycle consists of 65 seconds on and 25 seconds
off
58th Minute (3) – The master clock performs an hourly correction that takes 60
seconds and occurs between XX:58:00 and XX:59:00. It also performs two daily
corrections: one at 5:00AM and one at 5:00PM. Each daily correction is made of
twelve relay cycles, and each cycle consists of 60 seconds on and 120 seconds
off.
58th Minute (4) – The master clock performs an hourly correction that takes 55
seconds and occurs between XX:59:05 and XX:59:00. It also performs two daily
corrections: one at 5:00AM and one at 5:00PM. Each daily correction is made of
twelve relay cycles, each cycle is 55 seconds long, and the cycles begin at
5:03:05AM/PM, 5:07:05, 5:11:05, 5:15:05, 5:19:05, 5:23:05, 5:27:05, 5:31:05,
5:35:05, 5:39:05, 5:43:05, and 5:47:05 respectively.
59th Minute – The master clock performs an hourly correction that takes 8
seconds and occurs between XX:57:54 and XX:58:02. It also performs two daily
corrections: one at 5:00AM and one at 5:00PM. Each daily correction is a
single 14 second pulse which lasts from 5:57:54 to 5:58:08.
National time & Rauland (1) – The master clock performs an hourly correction
that takes 25 seconds and occurs between XX:00:00 and XX:00:25. It also
performs two daily corrections: one at 6:00AM and one at 6:00PM. Each daily
correction is made of twenty four relay cycles consisting of 25 seconds on,
followed by 35 seconds off.
National Time & Rauland (2) – The master clock performs an hourly correction
that takes 25 seconds and occurs between XX:00:00 and XX:00:25. It also
performs two daily corrections at 6:00:25AM and 6:00:25PM. Each daily
correction is a single 24 minute pulse which lasts from 6:00:25AM/PM to
6:24:25.
Once a Day Pulse – The master clock relay will close at a specific time and
for an amount of time decided by the clock circuit settings. These parameters
are set by the user.
Once an Hour Pulse – The master clock relay will close at a specific minute
and second of each hour for an amount of time decided by the clock circuit
settings. These parameters are set by the user.
Once a Minute Pulse – The master clock relay will close at a specific second
of each minute for an amount of time decided by the clock circuit settings.
These parameters are set by the user.
Rauland Digital – The master clock will reset the secondary clock to
12:00:00AM, then advance the time on the secondary clock by one minute for
every 0.5 seconds that the Digital line is shorted to ground.
51
Error Lights on LED Display
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The display on the master clock features a circular LED above and to the left
of each digit. These LEDs will activate in the event of an error, or to
indicate other information. The LEDs have the following meanings:
PM Light. Activates between 12-Noon and 12-Midnight when in 12-hour display
mode.
Ethernet cable is disconnected. Activates only if NTP is selected as an input.
GPS time data is not being received. Activates only if GPS is the primary
input.
DHCP connection failed. Activates only if the master clock has been set to
receive an IP address from a DHCP server.
The master clock is unable to communicate with the NTP server (unable to
receive accurate time). Activates only if NTP data is the primary input.
Not used.
Repeatedly switches on and off if active Turns on and remains lit if active
52
Wireless System Setup
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
1. Identify an appropriate location to install the master clock or remote
antenna. See the pictures on the next page for examples.
· The master clock transmitter or Remote Antenna must be placed in a location
where the signal will not be blocked or inhibited. Be aware of large
structures made of stone, concrete, bricks, or sheet metal (including metal
network cabinets) as these materials will block a wireless signal. The
installer should also be aware of other objects that may cause interference to
the transmission including, but not limited to, large tanks of salt water, old
microwave ovens, and large industrial machines.
· The master clock transmitter or remote antenna must be within range of at
least one wireless secondary clock or wireless repeater. If all of the
secondary clocks are positioned beyond the range of the master clock’s
transmitter, then the master clock must be connected to the local area
network, and a network repeater must be installed. The maximum transmission
distance of the master clock transmitter in an unobstructed, open space is
3300 feet (1000 meters). Obstructions will reduce this distance, particularly
obstructions made of the materials mentioned in the previous paragraph.
2. Install the master clock and confirm that it is properly configured and
powered on. DO NOT INSTALL SECONDARY CLOCKS UNTIL THE MASTER CLOCK IS
CONFIGURED AND POWERED.
3. Confirm that the antenna has been correctly installed. For surface-mount
master clocks, the antenna should be installed in the socket on top of the
master clock. For rack-mount master clocks, the remote antenna should be
plugged into the socket on the back of the master clock. Refer to the Remote
Antenna installation instructions, step 7, for details and a diagram.
4. Power all secondary battery-powered clocks within the same room as the
master clock. Wait until the clock receives time data from the master clock
before taking it to its point of installation. Refer to the secondary clock
manual for detailed steps.
Please be aware:
A master clock equipped with a wireless transmitter will automatically begin
to transmit time data every minute, beginning at the top of the minute.
If a repeater is being directly powered by the facility’s electrical systems,
then the repeater will receive time data and correct within the first 60
seconds, or immediately upon being powered on.
If a wireless secondary clock is being directly powered by the facility’s
electrical systems, then the secondary clock will receive time data and
correct within the first 60 seconds, or immediately upon being powered on.
If a wireless secondary clock is being powered by batteries, then the clock
will receive time data and correct within the first 2 hours (in normal mode)
or 4 hours (in economy mode), or immediately upon being powered on.
If a wireless secondary clock or repeater is not receiving power from the
facility’s electrical systems or batteries, then the clock or repeater will
not function at all. Wireless clocks and repeaters ARE NOT POWERED WIRELESSLY,
they only receive time data wirelessly.
If a wireless secondary clock or repeater is powered, but the master clock is
not powered, then the wireless secondary clock or repeater will not receive
time data.
53
Wireless System Setup
On the right is a Wall/Surface Mount Master Clock with a built-in transmitter.
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
On the right is a Rack Mount Master Clock and Remote Antenna/Transmitter. The
remote antenna must be positioned ABOVE metal network cabinets to prevent
signal interference.
54
Web Interface – Log In
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
1 2 3
1. Password – There are two levels of passwords that will enable the user to
access web interface features. The first level is User level programming,
which includes features like setting the time, setting the date, and
adding/editing events and schedule changes. The default password for the user
level is 1111. The User level password can be changed from the Technician
level. The default Technician level password is 6063 and provides access to
all of the enabled features on the master clock. 2. Log In – This button, when
pressed, attempts to log into the master clock using the password entered in
the password field. 3. Forgot Password – This button, when pressed, directs
the user to the tech support phone number.
NOTE: Firewall Ports 80 (TCP) and 123 (NTP) must be open to use the master
clock on a network.
55
Web Interface – Date/Time
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1
2
3 4
5
1. Time – This field is where the current time is displayed. The time data
should be received from an NTP server as standard or from a GPS receiver as an
optional feature. If needed, the time can be edited manually by clicking
within the field, typing the desired time into the field, and pressing the
Change Time button. The time must be entered in 24 hour format HH:MM:SS. For
example, if you wish to enter a time of 1:00 PM, then it must be entered as
13:00:00). If the master clock is receiving input data from an external source
(including SNTP, GPS, or another master clock) then the external source
overrides any changes made to the time.
2. Date – This field is where the current date is displayed. The date should
be received from an NTP server as standard or from a GPS receiver as an
optional feature. If needed, the date can be edited manually by clicking
within the field, typing the desired date into the field, and pressing the
Change Date button. The date must be entered in using the format MM/DD/YYYY).
If the master clock is receiving input data from an external source (including
SNTP, GPS, or another master clock) then the external source will override any
changes made to the date.
3. Schedule Information Bar – Displays the current schedule that the master
clock is following, and the number of events associated with that schedule.
4. Backup Status – This line will appear if “Function in Backup Mode” was
enabled in the Synchronization Tab. If the backup clock is receving data from
a functioning primary clock, the status will say Standby. If the backup clock
is not receiving data from the primary clock, the status will say Active.
Refer to the page “Outputs – Backup Mode” for more information.
5. Log Out – When pressed, this button returns the user to the Log In page
and prevents the user from entering other tabs until they log in again.
NOTE: The time and date displayed represent the time and date at the time that
the page was loaded. To update the display to show the most recent time and
date, press the refresh button on your web browser once.
56
Web Interface – Events
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2 1
3
4
5
6
1. Event List – Lists events programmed into the master clock. The list is
sorted by Schedule Number, followed by Time. Up to eight events will be
displayed at the same time. To view more events, use the Next or Back buttons
at the bottom. If no events have been created, this section will be blank.
2. Edit – Allows the user to modify parameters for the event listed to the
left of the selected Edit button. The interface will have an identical format
to the Add New Event page. See the “Add New Event” section of this manual for
more information.
3. Go To Events – This button, when pressed, reduces the event list so that
it only lists events associated with the schedule in the drop-down box on the
right of it.
4. Add New Event – This button, when pressed, takes the user to the Add New
Event page. See the “Add new Event” section of this manual for more
information.
5. Back – This button, when pressed, displays the next eight events in the
Event List.
6. Next – This button, when pressed, displays the previous eight events in
the Event List
57
Web Interface – Add New Event
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1
3 2
4
5 8
6
7
1. Schedule – Allows the user to configure the event to run on the selected
schedule. The schedule can be selected either by picking a name from the drop-
down list, or entering the schedule’s number in the field to the right of the
drop-down list.
2. Time – Allows the user to configure the event to occur at the selected
time. The time should be entered in hours, minutes, and seconds. The AM/PM
option will only appear if 12-Hour mode is enabled on the Clock Feature page.
Otherwise, all times should be entered in 24-Hour format.
3. Days of the Week – Allows the user to configure the event to occur on the
selected days of the week.
4. Zone Duration – See next page.
5. Submit and Continue – This button, when pressed, saves the displayed
event, then clears all the fields so that the user can configure a new event.
6. Submit and Finish – This button, when pressed, saves the displayed event,
then takes the user back to the event list.
7. Erase – This button, when pressed, erases the displayed event.
8. Event List – This button, when pressed, takes the user back to the event
list. It does not save any changes made to the displayed event.
58
Web Interface – Add New Event
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4
4. Zone Duration – Allows the user to configure the action taken by each clock relay whenever the event occurs. The options listed in each drop-down menu are:
OPTION
N/A Always_On Always_Off Dur 3 Dur 5 CStart CStop
FUNCTION
NOTES
No Action. Relay state does not change.
An event may not have all of its zones set as N/A.
The relay will turn on and remain on until changed by another event.
The relay will turn off and remain off until changed by another event.
The relay will turn on for the number of seconds listed.
Duration can be changed. See “Set Zone Durations”
The relay will turn on for the number of seconds listed.
Duration can be changed. See “Set Zone Durations”
Starts an Event Countdown.*
Only available if countdown option ordered with clock
Marks the end of an Event Countdown*
Only available if countdown option ordered with clock
*In an EVENT COUNTDOWN, the master clock automatically computes the amount of time between an event where CStart is selected and the next event where CStop is selected. The master clock then sends a command to digital clocks that commands them to perform a countdown that begins at the event time of the CStart, and ends at the event time of the CStop.
Event Countdowns must have both a CStart and CStop to activate. The CStart and
CStop events must also occur during the same day; a CStart that occurs
Thursday Night will not recognize a CStop that occurs Friday morning. Event
Countdowns cannot exceed 18 hours in length.
This countdown command does not apply to all models of digital clocks. Digital
clocks that receive the time through a sync-wire protocol, or that obtain the
time through your facility’s computer network, will not receive the countdown
command. To perform a countdown on IP and Wi-Fi clocks, use the Network
Monitor software.
59
Web Interface – Schedule Changes
- Text 1 3
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2 4
1. Schedule Change List- Displays all upcoming schedule changes, along with
the date and time when the schedule change will occur.
2. Edit – This button, when pressed, allows the user to modify parameters for
the schedule change listed to the left of the selected Edit button. The
interface will have an identical format to the Add New Schedule Change page.
See the “Add New Schedule Change” section of this manual for more information.
3. Add New Schedule Change – This button, when pressed, takes the user to the
Add New Schedule Change page. See the “Add New Schedule Change” section of
this manual for more information.
4. Define Schedule Names – This button, when pressed, takes the user to the
Schedule Names page. See the “Define Schedule Names” section of this manual
for more information.
60
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Web Interface – Add New Schedule Change
1
2 3
4 56 7
8
1. Schedule Information Bar – Displays the time that the tab was accessed,
the current schedule that the master clock is following, and the number of
events associated with that schedule. 2. Schedule – The master clock will run
on the selected schedule when the schedule change occurs. The schedule can be
selected either by picking a name from the drop-down list, or entering the
schedule’s number in the field to the right of the drop-down list. 3. Date –
Allows the user to configure the schedule change to occur on the selected
date. The date should be entered in the following format: MM/DD/YYYY. The
clock will list the current date by default. 4. Time – Allows the user to
configure the schedule change to occur at the selected time. The time should
be entered in hours, minutes, and seconds. The clock will list the current
time by default. 5. Submit – This button, when pressed, saves the displayed
schedule change, then resets each field on the page to its default setting. 6.
Erase – This button, when pressed, erases the displayed schedule change, then
resets each field on the page to its default setting. 7. Cancel – This button,
when pressed, will immediately undo any changes made to the selected schedule
change. It does not take the user to a different page. 8. List – This button,
when pressed, will return the user to the Schedules page. See the section of
this manual labeled “Schedules” for more information.
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Web Interface – Define Schedule Names
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1. Schedule Numbers – Lists the Schedule Number for a particular schedule.
This number is hard-coded into the master clock and cannot be changed. 2.
Schedule Names – Allows the user to edit the name of a schedule. 3. Submit-
This button, when pressed, saves and applies all changes to the master clock.
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Web Interface – Manual Relay and Schedule Control
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1. Manual Zone Control Durations – Allows the user to configure the relays for manual activation. The values in the drop down menu are as follows:
OPTION
N/A On Off 3 Seconds 5 Seconds
FUNCTION
No Action. Relay state does not change. The relay will turn on. The relay will
turn off. The relay will turn on. After 3 seconds, the relay will turn off.
The relay will turn on. After 5 seconds, the relay will turn off.
- These durations can be changed from the Clock Features page.
2. Zone Control Submit – This button, when pressed, applies all of the selected Zone Control Durations to the master clock.
3. Select Schedule – Allows the user to manually set the master clock to operate on one of the listed schedules. This selection is not applied until the Schedule Control Submit button is pressed.
4. Schedule Processing – Allows the user to manually enable or disable whichever schedule is running. If this value is set to Disable, none of the scheduled events will be applied to the master clock or clock system. If this value is set to Enable, the active schedule will apply events to the master clock and time system normally. This selection is not applied until the Schedule Control Submit button is pressed.
5. Schedule Control Submit – This button, when pressed, switches the clock to the schedule selected in Manual Schedule Control.
6. Clear Countdown – This button, when pressed, commands all digital clocks connected on the same time system to cancel any ongoing countdowns.
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Web Interface – Individual Settings
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1. Send Number – Allows the user to choose a 4-digit number from 0000 to 9999
to be sent to applicable digital secondary clocks. This number will appear on
the display of whichever digital clock receives it. 2. Repeat every 10 seconds
– Allows the user to extend the length of time that clocks display the sent
number. For example, entering a value of 2 will cause the sent number to
display for 20 seconds. 3. Send Number to All Clocks – When checked, sends the
4-digit number from Send Number to ALL applicable digital secondary clocks
when the Submit button is pressed. The number will appear on the clock for 20
seconds, then the clock will return to displaying the time. 4. Clock Number –
Allows the user to send the 4-digit number from Send Number to a specific
digital secondary clock when the Submit button is pressed. A secondary clock’s
number may be set through the digital clock sbdconfig interface* or front
panel buttons. See the digital clock manual for more information. 5. Zone
Number – Allows the user to send the 4-digit number from Send Number to all
digital secondary clocks within a preset, named region when the Submit button
is pressed. A digital clock’s “zone” may be set through the digital clock
sbdconfig interface* or front panel buttons*. See the digital clock manual
for more information. 6. Set Bell Indicator – Clicking on a box causes all the
digital clocks in the system to display “BELL” when the selected master clock
relay is activated. 7. Submit – This button, when pressed, saves and applies
all the selections to the Master Clock.
sbdconfig is only available for 3200/3300 models of the SBD,SBL, and SBT digital clocks. Button-based configuration is only available for 3300 models of the SBD,SBL, and SBT digital clocks.
NOTE: Number messages cannot be sent to SBP clocks through the master clock.
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Web Interface – DST (Daylight Saving Time)
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1. Daylight Saving Time Selection – This drop down list gives four options
for configuring Daylight Saving Time: · None – When this option is selected,
Daylight Saving Time is not applied. · By Country – When this option is
selected, the Daylight Saving Time can be chosen based on the established
DST laws of a country. For instance, if the United States is selected in the
Configuration Area, then the master clock will add an hour on the second
Sunday in March, and subtract and hour on the first Sunday in November. This
is the default setting. North American Group is the default group. Under these
settings, DST begins on the second Sunday in March and ends on the first
Sunday in November. · Day of Month – When this option is selected, the
Daylight Saving Time can be chosen based on the date and time that it begins
and ends. For instance, it can be set to begin on March 28th at 2AM and end on
November 1 at 2AM. · Day of the Week in begin on the second Sunday in March at
2AM, and end on the first Sunday in November at 2AM. The selection is made by
selecting the option from the drop-down list, then pressing the “Select”
button. 2. Configuration Area – This area contains the submenu for configuring
whichever option was selected under “Daylight Saving Time Selection” 3. Submit
– This button, when pressed, saves and applies the Daylight Saving Time
settings.
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Web Interface – Email Alerts
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1. Email Recipient – This field is where the user name of the e-mail
recipient is entered. Do not enter the domain and suffix. If the full address
is johnsmith@domain.com, then johnsmith should be entered in this field. 2.
Email Domain – This field is where the user enters the domain name of the
email recipient. Do not enter the user name or the @. If the full address is
johnsmith@domain.com, then domain.com should be entered in this field. 3.
Email Server – This field is where the user enters the address of the local
outgoing email server for the email recipient. Consult with the network
administrator for the email server address. Emails are sent using SMTP. 4. NTP
Synchronization Timeout – When the box is checked, the master clock checks the
amount of time since the last NTP signal has been received. If the amount of
time recorded exceeds the amount of time specified in the box to the right,
then the master clock sends an email alert. If this option is selected, the
value in the box should be 1 or higher. 5. GPS Synchronization Timeout – When
the box is checked, the master clock tests the internal GPS module to confirm
that it is receiving a valid time signal from the GPS antenna. If the module
fails the check for an amount of time exceeding the value specified in the box
to the right, then the master clock sends an email alert. If this option is
selected, the value in the box should be 1 or higher. 6. Master Restart – When
the box is checked, the master clock sends an email alert every time that it
is restarted (including after power loss or deactivation by the user). 7. Fire
Alarm – When the box is checked, the master clock sends an email whenever the
master clock receives a signal that the fire alarm has been activated. The
fire alarm must be properly wired to the master clock for this to work. For
wiring instructions, refer to the section of this manual labeled “Inputs –
SyncWire: Fire Alarm Interface Installation.” 8. Submit – When the button is
clicked on, all of the settings on the page are saved and applied. 9. Test
Send – When the button is clicked on, the master clock will send an email to
whichever address has been entered. It does NOT save the settings.
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Web Interface – System Settings
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1. User Password – This field allows the user to enter a new password for
user-level programming. Users may view every tab, but cannot change every
setting. The password must be entered once in the User Password field and once
in the Confirm Password field, otherwise the password will not be changed when
the Submit button is pressed. The password must be at least four characters
long, and may only use the numbers 0-9 and uppercase/lowercase letters A-Z. 2.
Technician Password – This field allows the user to enter a new password for
technician-level programming. Technicians may view and change the content on
every tab. The password must be entered once in the Technician Password field
and once in the Confirm Technician Password field, otherwise the password will
not be changed when the Submit button is pressed. The password must be at
least four characters long, and may only use the numbers 0-9 and
uppercase/lowercase letters A-Z. 3. Send RS485 Data Every – These fields allow
the user to enter values for how often RS485 time data will be sent by the
master clock. 4. Firmware Update – If the clock is able to access the
Internet, it will automatically check to see if a firmware update is
available. If a firmware update is available and you wish to update your
firmware, click on the Update Firmware button. Your web browser may prompt you
for additional confirmation before performing the update. This line will
appear only if the clock detects that a firmware update is available.
NOTE: Passwords may only consist of numbers 0 through 9. Do not use any
symbols, or characters from languages other than English.
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Web Interface – System Settings
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5. Bias Seconds – This field allows the user to add or subtract seconds from the time being sent to secondary clocks. This is useful for regions that offset their time from GMT by fractions of an hour (Central Australia, India, and Newfoundland, among others). Technicians may enter a value between -9999 and 9999 (equal to 2 hours, 45 minutes, and 49 seconds either way). Some useful values include 900 (15 minutes) 1800 (30 minutes) and 2700 (45 minutes).
6. GMT Offset – This field sets the time zone relative to Greenwich Mean Time (GMT) also known as Coordinated Universal Time (UTC). Under this system, time zones in Asia, Australia, and most of Africa and Europe have a positive hour offset, while time zones in North and South America have a negative hour offset. Consult the table below for some examples:
LOCATION
Los Angeles (USA) / Vancouver (Canada) Phoenix (USA) / Denver (USA) Chicago
(USA) / Mexico City (Mexico) New York City (USA) / Toronto (Canada) São Paulo
(Brazil) / Buenos Aires (Argentina) Greenwich/London (UK) Paris (France) /
Berlin (Germany) Dubai (UAE) / Moscow (Russia) Hong Kong (China) Tokyo (Japan)
/ Seoul (South Korea) Sydney (Australia)
LOCAL TIME
4:00 AM 5:00 AM 6:00 AM 7:00 AM 9:00 AM 12:00 PM 1:00 PM 3:00 PM 8:00 PM 9:00
PM 10:00 PM
OFFSET VALUE
-8 -7 -6 -5 -3 0 1 3 8 9 10
7. Submit – This button, when pressed, saves the proposed schedule change.
8. Cancel – This button, when pressed, clears all of the fields and does not
save any information or changes.
9. Force Restart – Clicking this button forces the Master Clock to power
cycle without needing to physically unplug and reconnect the Master Clock to
power.
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Web Interface – Synchronization
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1. Input Selection – This drop-down list allows the user to select which service signal the master clock will depend upon for accurate time. The options include:
NTP* GPS** Internal Real Time Clock Wireless Repeater
58 Minute Sync_1 58 Minute Sync_2 58 Minute Sync_3 58 Minute Sync_4
National Time_Rauland Dukane Digital Rauland Digital 59 Minute Sync
Once a Day Pulse*** RS485
- If NTP is selected, a field for Minute Sync Rate will appear. Enter a time for how frequently the master clock should request updates from an NTP server. The entered value should be between 1 and 65000 **A GPS module must have been purchased as part of your master clock, otherwise the master clock cannot receive time this way. Even if the user purchases a separate GPS antenna, it will not work without the GPS module. ***If Once a Day Pulse is selected, fields for Hours, Minutes, and Seconds will appear. Enter the time (in 24 hour format; 1:00 PM = 13:00) when the Once a Day pulse is present. The pulse must last for longer than one second.
2.Backup Selection – This drop-down list allows the user to select which service the master clock will use as a backup if the primary input fails. If any of the following services are used as the primary input, then none of the following services may be used as the backup:
59 Minute Sync, 58 Minute Sync (any versions), National Time/Rauland, Dukane Digital, Rauland Digital, and Once a Day Pulse.
(Example: If 59 Minute Sync is the Primary Input, Rauland Digital may NOT be used as the backup)
For more information on Sync-Wire protocols, see the section of this manual labeled “Manual Controls – Protocol Definitions”
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Web Interface – Synchronization
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3. Clock #1 Circuit – This drop-down list allows the user to select the sync- wire output for master clock Sync-wire Circuit 1. The available output signals are:
59 Minute Sync 58 Minute Sync_1 58 Minute Sync_2 58 Minute Sync_3
58 Minute Sync_4 Rauland Digital National Time_Rauland_1 National Time_Rauland_2
Once a Day Pulse Once An Hour Pulse Once A Minute Pulse
4. Clock #2 Circuit – This drop-down list allows the user to select the sync-
wire output for master clock Syncwire Circuit 2. The available output signals
are listed above.
5. Function in Backup Mode Only? – When the box is selected, the master clock
will funciton as a backup clock. In this mode, the clock will wait until a
time signal from a primary master clock is lost before becoming the primary
time source. Enabling this value overrides the Clock #1 and Clock #2 Circuits.
Refer to the page “Outputs – Backup Mode” for more information.
6. Failover in Seconds – Allows the user to enter a length of time, in
seconds, that time data from a primary master clock should be absent before
the backup clock takes over the role of distributing time data.
7. Submit – This button, when pressed, saves and applies all the selections
to the master clock.
8. Cancel – This button, when pressed, clears any changes made and does not
save any data.
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Web Interface – IP Settings
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P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
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1. Gateway IP Address – This field allows the user to set the Gateway IP
address for the master clock. 2. Subnet Mask – This field allows the user to
set the Subnet Mask for the master clock. 3. IP Address – This field allows
the user to set an IP address for the master clock. The web interface may also
be accessed at this address. 4. DNS Router – This field allows the user to set
the IP address for the network’s DNS router. 5. DHCP – When set to “on”,
allows the master clock to request and apply an IP address from a DHCP server.
6. Send Status to Monitor on Specified IP – When set to ON, allows the master
clock to talk to the Network Monitor Software at a specific IP address. This
is particularly useful for addresses that exist outside of the master clock’s
subnet. Network Monitors on the same subnet may still access the master clock,
regardless of whether this setting is ON or OFF. 7. Monitor IP Address –
Allows the user to select the destination address for the unicast mentioned in
setting 6. 8. Device Name – This field allows the user to set the name for the
master clock. This name will only appear on the Web Interface and Network
Monitor Software. 9. Submit – This button, when pressed, saves and applies all
of the selections to the master clock. 10. Cancel – This button, when pressed,
clears any changes made and does not save any data.
Setting 5 to ON overrides the entries for the Gateway IP address, Subnet Mask, and IP Address NOTE: Port 1777 must be open to allow the Master Clock to Broadcast to the Network Monitor Software.
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Web Interface – NTP Servers
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1. Retry Failed Server After – Under normal circumstances, if the master
clock cannot get NTP time from the selected server on the list, it will
attempt to get NTP time through another one of the listed addresses. This
field allows the user to decide how many NTP data updates should pass before
the master clock retries a failed server address.
2. NTP Server Addresses – These fields allow the user to create a list of
servers to be used as sources for NTP time. Each used field should have a URL
or IP address for a functioning NTP server. At least one field must be filled
for the master clock to acquire NTP time. The master clock already comes pre-
programmed with ten third-party NTP server IP addresses that will allow the
master clock to ping them on a regular basis through a network with access to
the Internet. A user may change an IP address of an NTP server. If a user has
an in-house NTP server, or wishes to use an NTP server other than the ten
listed ones, they may select one of the IP addresses, delete it, then enter
the IP address of an NTP Server of the user’s choice. A user may select which
address the master clock should contact first by clicking on the white circle
to the left of the desired field. Addresses that fail to return NTP data when
queried are highlighted in red.
3. Rotate Servers – When the box is selected, the master clock will attempt
to acquire NTP times by rotating between the entered server addresses with
each update. In other words, if Server addresses 1-5 have been entered, and
the Rotate servers box has been selected, then the master clock will acquire
time from the first server address on the first update, the second server on
the second update, and so on. Empty fields are not treated as functioning
addresses and are skipped. When using an in-house NTP server as a time source,
the Rotate Servers box should NOT be selected (empty).
4. Submit – This button, when pressed, saves and applies all the selections
to the master clock.
5. Cancel – This button, when pressed, clears any changes made and does not
save any data.
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Web Interface – IP Status
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NOTE: Everything in this tab reflects settings entered earlier or hard-wired
into the master clock. This page is view-only. None of these settings can be
changed from this tab.
1. MAC Address – Displays the MAC address for the master clock. 2. IP Address
– Displays the IP address for the master clock. This can be changed through
the IP Settings tab. 3. Board Serial Number – Displays the serial number for
the circuit board inside the master clock 4. Unit Build Date – Displays the
assembly date of the master clock. 5. Code Build Date – Displays the
finalization date for the master clock software. 6. SVN Revision – Displays
the software version number. This is NOT the same as the Code Build Date. 7.
Device Name – Displays whichever name the technician has given to the master
clock. This can be changed through the IP Settings tab. 8. Paid Provisioned
Features – Displays each feature that has been purchased with the master
clock.
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Web Interface – Clock Features
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1. Display Format – This drop-down list allows the user to select whether
they want the LED display on the master clock to display time in 12 or 24 hour
mode. This does not affect the displays of secondary digital clocks.
2. Date Format – This drop-down list allows the user to select whether they
want the LCD display on the master clock to display the date with months or
days listed first. This does not affect the displays of secondary digital
clocks.
3. Duration 1 – Allows the user to configure the indicated relay to activate
for the listed length of time whenever Duration 1 is triggered during a
scheduled event. See the “Add New Event” page of this manual for more
information. Each field can accommodate a value from 0 to 3600 seconds. In the
pictured example, Relay 1 will activate for 3 seconds when Duration 1 is
triggered.
4. Duration 2 – Allows the user to configure the indicated relay to activate
for the listed length of time whenever Duration 2 is triggered during a
scheduled event. See the “Add New Event” page of this manual for more
information. Each field can accommodate a value from 0 to 3600 seconds. In the
pictured example, Relay 1 will activate for 5 seconds when Duration 2 is
triggered.
5. Submit – This button, when pressed, saves and applies all the selections
to the master clock.
6. Cancel – This button, when pressed, will clears any changes made and does
not save any data.
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Web Interface – Database Maintenance
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1. Upload Database – Sends the master clock settings, events, and schedules
as a file to whichever device is accessing the master clock through the web
interface. The file will be labeled “masterclockA.db”.
2. Choose File – Allows the user to select a backed-up copy of the master
clock for eventual upload to the master clock. This does not upload the file,
it only selects the file.
3. Download – Takes whichever file was selected with the Choose File button
and applies the settings contained within it to the master clock.
4. Default Database – Resets the master clock to its factory default
settings.
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NTP Server Feature
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The Master Clock NTP Server Feature allows this master clock to provide NTP or
SNTP time to DVRs, Voice-over-IP telephones, IP-operated cameras, or any IP
device that can receive NTP or SNTP time protocol over a LAN.
Sapling NTP 7000 and NTP 8000 Master Clock models include the NTP server as a
standard feature. Sapling also offers the NTP server as an optional upgrade to
SMA 2000, SMA 3000, SMA 5000, and SMA 6000 Master Clocks. This upgrade is only
available when selecting features for the master clock before purchase.
When using this master clock as an NTP server, the Master Clock MUST BE SET TO
A STATIC IP ADDRESS. A master clock that has been set to DCHP will
occasionally refresh its IP address, making it impossible for other devices to
consistently receive NTP time data. Refer to the sections of this manual
labeled “Basic Configuration – DHCP and Static IP” and “Web Interface – IP
Settings” for more information.
IP devices may receive NTP/SNTP time from SMA Master Clocks with the NTP
Server Upgrade through the following procedure:
- Locate the master clock IP address. There are three methods for doing this:
a) On the Web Interface, look under the IP Status tab for the field “IP” address.
b) For SMA 2000, SMA 5000, and NTP 7000 clocks, press and release both buttons on the front panel simultaneously twice for the first three digits of the IP address. Pressing both buttons again simultaneously will show the next three digits. Repeat for the last two sets of numbers.
c) For SMA 3000, 6000, and NTP 8000 clocks, press keys 9 and 1 simultaneously. The IP address will appear at the bottom of the master clock LCD screen. - Enter the master clock IP address as the NTP source for the NTP compatible device. Consult the IP device’s manual for information on where to enter the IP address.
- Confirm that the IP device is receiving NTP data from the master clock by comparing the time on the master clock LED display to the time on the device. Consult the IP device’s manual for information on how to view the time on the device.
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Support – Frequently Asked Questions and Troubleshooting
The master clock is not powering up. What do I do?
Check the connection between the master clock and power source. The power
cable should be correctly plugged into the power source and master clock. The
power cable should also be correctly wired into the green connector. The
connector should also be fully inserted into the port on the master clock (you
will hear a clicking noise if it has been inserted correctly). The master
clock does not have an on/off switch; it will begin to function the moment it
is properly connected to an active power source.
How can I determine that my master clock is showing the correct time?
The easiest way is to compare the time on the master clock to www.time.gov. If
the time on your master clock is accurate, it should be within one second of
the time demonstrated by the time.gov HTML5 application for your time zone.
Please note that the accuracy of a time source is dependent on its connection
with a Stratum 1 NTP server or equivalent hardware. While many NTP servers
either are Stratum 1 NTP servers or directly communicate with Stratum 1 NTP
servers (or equivalent hardware, such as GPS satellites), it is possible to
acquire time from an NTP server that is not properly synchronized to UTC. It
is the responsibility of the master clock installer or network administrator
to research the reliability of an NTP server before using it as the primary
time source for the master clock.
May I use any NTP/SNTP server for downloading time data?
Any NTP or SNTP server that publicly distributes NTP data may be used.
How do I get a longer cable for my GPS antenna?
If a longer GPS cable is needed for the project, a pre-approved cable must be
ordered directly from the master clock manufacturer, or through an authorized
dealer. These pre-approved cables have been checked for system compatibility,
proper functionality, and time signal quality. Using a GPS cable that has not
been pre-approved by the manufacturer will void your warranty and may not
correctly relay data to the master clock.
The part numbers for longer cables are listed below:
150 feet / 45.7 meters — E-ANT-CBL150F-1
300 feet / 91.4 meters — E-ANT-CBL300F-1
If your project requires a cable longer than 300ft/91.4m, please contact your
authorized local dealer for more information.
What do I do if the master clock isn’t receiving a GPS signal?
First, make sure that the connection between the antenna and master clock is
securely tightened at both ends of the cable. Next, confirm that the antenna
is situated in a location where it has access to the greatest amount of
unobstructed sky. The top of a roof, away from chimneys or air conditioning
equipment is usually the best possible location. Pointing the antenna out of a
window is not sufficient enough to acquire a signal.
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Support – Frequently Asked Questions and Troubleshooting
Does this master clock convert time data to 2-wire 24-volt communication
protocol?
No. To convert time data to the 2-wire 24-volt communication protocol, the
user must purchase a converter box by ordering part number SCB-100-000-1
My sync-wire secondary clocks do not seem to be getting the time shown on the
master clock. What went wrong?
Keep in mind that the clock 1 and clock 2 outputs control the sync-wire
systems. Some Sync-Wire systems may take up to 12 hours to fully synchronize.
Check to be sure that the correct system has been set for the appropriate
clock circuit. Check the setting definitions under the section labeled Manual
Controls: Setting 20.
What communication protocols (inputs) can this master clock use to receive
time data?
NTP, SNTP, 59 minute correction, four different versions of 58 minute
correction, National Time/Rauland, Dukane Digital, Rauland Digital, Once a Day
Pulse, and an RS485 protocol.
If the master clock has a wireless transmitter, then it can accept signals
from any other device by the same manufacturer that transmits a wireless time
signal.
If a GPS module and antenna was ordered with the master clock, it can receive
time from GPS satellites.
How often does a master clock wireless transmitter broadcast a synchronization
signal?
The master clock transmitter is set to broadcast a synchronization signal once
every minute, at the top of the minute.
What do I do if I cannot connect to the master clock web interface?
First, make sure that you are using the master clock’s current IP address. To
view the master clock IP address, press and release both the 1 and 9 buttons
on the front panel simultaneously. This will cause the the IP address to
appear on the LCD display.
If the IP address is correct, contact your network administrator and ask them
to confirm that there are no provisions in your network firewall that prevent
you from accessing the master clock. Firewall Ports 80, 123, and 1777 must be
open to use the master clock on a network.
If all else fails, connect to the master clock with a cross-over cable.
What web browser should be used for accessing the Web Interface?
The Web interface has been found to function on Internet Explorer, Mozilla
Firefox, Safari, Opera, and Chrome. It is accessible on desktop and mobile
computers, as long as the device is on the same network as the master clock.
Can I connect to the web interface through a cross-over cable?
Yes. This master clock can be accessed by connecting a cross-over cable
directly between the network ports on the clock and a computer.
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The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Support – Frequently Asked Questions and Troubleshooting
Why isn’t the Master Clock appearing on the Network Monitor Software?
Check the following:
- Confirm that the computer running the Network Monitor Software and the Master Clock are on the same subnet.
- Confirm that Port 1777 (UDP) is not being blocked by the computer running
the Network Monitor Software or by any of the network components (switches and
routers) between the computer running the software and the Master Clock.
Why didn’t my master clock self-adjust for Daylight Saving Time?
Check the following: - Is the master clock showing the correct date? If the master clock is not showing the correct date, then it does not know that it is time to make the Daylight Saving Time adjustment.
- Is the master clock connected and synchronized with an accurate time source such as a Reliable NTP server or GPS? If the master clock is not properly synchronized, then it may not have received proper time data.
- Was a Daylight Saving Time configuration properly set through the web
interface? If the master clock is not configured to make an adjustment for
daylight saving time, then it will not adjust.
Does this master clock replace all previous master clocks made by this manufacturer?
This series of master clocks are designed to replace SMC, GPS, STR, and SSM series master clocks, but requires that the user select the appropriate upgrades (such as GPS) at the time of purchase.
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The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Compliances
FCC Statement: Information to the user (for U.S. only)
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
The user is cautioned that any changes or modifications not expressly approved
by the party responsible for compliance could void the user’s authority to
operate the equipment.
This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to ensure compliance.
IC Statement (for Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
CET appareil numérique de la classe B est conforme á la norme NMB-003 du
Canada.
CE Declaration of Conformity
We, The Sapling Company certify and declare under our sole responsibility that
the NTP 8000 conforms with the essential requirements of the EMC Directive
2004/108.EC and LVD 2006/95/EC, based on the following standards applied:
EN 55022: 2006
EN 61000-3-2: 2006
EN 61000-3-3: 1995 /A1: 2001 /A2:2005
EN 55024 : 1998 /A1:2001, A2:2003
EN 60950-1:2006 – Safety Part 1
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Warranty
The Sapling Company, Inc. 670 Louis Drive Warminster, PA. 18974 USA
P. (+1) 215.322.6063 F. (+1) 215.322.8498 www.sapling-inc.com
Sapling Limited Warranty and Disclaimer
The Sapling Company, Inc. warrants only that at the time of delivery and for a
period of 24 calendar months after delivery or the period stated in this
invoice, if different, the Goods shall be free of defects in workmanship and
materials, PROVIDED that this warranty shall not apply:
To damage caused by Buyer’s or any third party’s act, default or misuse of the
Goods or by failure to follow any instructions supplied with the Goods.
Where the Goods have been used in connection with or incorporated into
equipment or materials the specification of which has not been approved in
writing by The Sapling Company, Inc.;
To Goods which are altered, modified or repaired in any place other than a
Sapling Company, Inc. factory or by persons not expressly authorized or
approved in writing by The Sapling Company, Inc.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WITH
RESPECT TO GOODS DELIVERED UNDER THIS CONTRACT, WHETHER EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. The foregoing warranty runs only to Buyer.
There are no oral or written promises, representations or warranties
collateral to or affecting this contract. Representatives of The Sapling
Company, Inc. may have made oral statements about products described in this
contract. Such statements do not constitute warranties, shall not be relied on
by Buyer and are not part of the contract.
Note: An extended 5 year (60 month) warranty is also available at the time of the system purchase with a surcharge.
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