Coolaroo Slate Light Filtering Cordless Outdoor Roller Shade User Guide

May 15, 2024
Coolaroo

Coolaroo Slate Light Filtering Cordless Outdoor Roller Shade

Coolaroo-Slate-Light-Filtering-Cordless-Outdoor-Roller-Shade-
product

Product Information

Specifications:

  • Product: Wand Operated Roller Shades
  • Warranty: Limited warranty
  • Coverage: 1 year for stock hardware, 3 years for fabric

Product Usage Instructions

Installation:

  1. Ensure the mounting surface is clean and dry.
  2. Attach brackets securely to the surface.
  3. Install the wand-operated roller shade onto the brackets.

Operation:

  1. To lower the shade, gently pull down on the wand.
  2. To raise the shade, push up on the wand.
  3. Adjust the shade position by tilting the wand accordingly.

Maintenance:
Regularly dust or vacuum the shade to keep it clean. Avoid using harsh chemicals or abrasive cleaners.

FAQ

  • Q: What should I do if my roller shade is not rolling up properly?
    A: Check if any obstructions are blocking the movement of the shade. If the issue persists, contact customer support for assistance.

  • Q: Can I trim the fabric of the roller shade to fit my window?
    A: It is not recommended to trim the fabric as it may affect the functionality and warranty coverage of the product. Please contact customer support for customized sizing options.

Product Warranty & Limitation of Liability

LIMITED WARRANTY

  • Coolaroo® is pleased to offer a limited warranty on Wand Operated Roller Shade products.
  • The limited warranty covers the purchaser in the case of manufacturing defects (i.e., a flaw in the product design, materials, or workmanship) as stated below.

WHAT IS COVERED
Original defects in materials or workmanship provided the product was properly installed and utilized, for one (1) year from the date of purchase for all stock hardware including internal mechanisms, components, and brackets, and for three (3) years on all fabric for Wand Operated Roller Shade products.

WHAT IS NOT COVERED

  • Normal wear and tear
  • Damage caused by abuse, accidents, alterations, misuse; failure to follow instructions for measurement, installation, use, cleaning, or maintenance
  • Discoloration caused by long exposure to direct sunlight
  • Slight color variation; natural variations in color

WARRANTY SERVICE
Warranty claims must be accompanied by the original sales receipt. Please contact Coolaroo® customer service directly for assistance. This limited warranty is not transferrable and will not apply to subsequent owners of the house if the original purchaser moves, or if the original purchaser resells the shades to a third party or takes them to another home.

WARRANTY REMEDY
Coolaroo® will repair and/or replace any defective product or apply a pro-rata credit for the amount paid by the consumer at Coolaroo’s discretion. The pro rata credit would be pro-rated over the product warranty period specified above.

LIMITED WARRANTY
Coolaroo® makes no warranties or representations to the purchaser or any other person, to the products, or any services provided to the purchaser by the retailer, or any other person, except that all products sold hereunder will conform to Coolaroo® product specifications, and product information outlined in the product packaging and/or installation manuals (collectively, the “Limited Warranty”). All Coolaroo® product sales are subject to our Limited Warranty, warranty disclaimers, and limitations on liability in effect for the Coolaroo® products at the time of purchase. Coolaroo® reserves the right to change the terms of the Limited Warranty at any time, without notice and liability to any person.

EXCLUSION OF OTHER WARRANTIES:
THE LIMITED WARRANTY IS THE ONLY WARRANTY, EXPRESS OR IMPLIED, THAT COOLAROO® MAKES WITH RESPECT TO THE PRODUCTS, AND SPECIFICALLY DISCLAIMS ALL OTHER IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE WARRANTY REMEDY SET FORTH ABOVE STATES THE ENTIRE OBLIGATION OF COOLAROO®, AND THE EXCLUSIVE REMEDY OF THE CUSTOMER, TO COOLAROO’S OBLIGATIONS FOR THE PRODUCTS.

LIMITATION OF LIABILITY:
COOLAROO® IS NOT LIABLE TO ANY PARTY FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, STATUTORY, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, INCONVENIENCE, LOST BUSINESS OPPORTUNITIES, DAMAGE TO GOODWILL OR REPUTATION, REGARDLESS OF WHETHER SUCH LIABILITY IS BASED ON BREACH OF CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE. NO ACTION SHALL BE BROUGHT FOR ANY CLAIM MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION, EXCEPT FOR THE REPLACEMENT OF A DEFECTIVE PRODUCT WITHIN THE LIMITED WARRANTY PERIOD.

Questions or Comments?
Call or text 1-800-560-4667. Order replacement parts or view our entire product solutions at CoolarooUSA.com. © 2023 GALE Pacific Limited. All rights reserved. Coolaroo is a registered trademark of GALE Pacific Limited | 5311 77 Drive, Ste. 150, Charlotte NC 28217.

References

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