Whirlpool VWED1302GG Stain Clean 9.5kg Direct Drive Top Load Washer Installation Guide

Whirlpool VWED1302GG Stain Clean 9.5kg Direct Drive Top Load Washer

• Please read this manual carefully before using this machine, and please keep it in a safe place.
• When the washing machine is not in use, the water tap must be turned off and the power cord must be unplugged.
• This machine is manufactured with reusable materials. Please assist in proper disposal or recycling when disposing to protect the environment.
• This machine may be subjected to changes in structure and performance parameters in the future without prior notice.

Safety Instructions

• Please read “the manual” carefully before using this appliance.
• This appliance is not intended to be used by persons with insufficient physical, sensory, or mental function (including children), or those who lack experience and knowledge, unless under the supervision or guidance of a person who can ensure their safety.
• To avoid any property damages or personal injuries in usage, the matters that must be observed in terms of safety are explained below:
• Warning Misoperation may cause Possibility of death or injury”.
• Attention Misoperation may cause the possibility of injury and damage to items.
• Warning or Attention.
• Actions.
• Attention

Warning

Attention

Care And Maintenance

Installation Instructions

Transportation

• At least two people are needed to carry the machine. One person on one side carries the cabinet handles.
• Before handling or tilting the machine, ensure the top cover of the washing machine to avoid danger (such as using tape to close it).

Installation of Bottom Cover

1. Take out the bottom cover on the washing machine surface protection rack and the screws in the accessories bag.
2. Tilt the washing machine backward and slowly lay it down on the cushion.
   • Note: Before tilting the machine, ensure that the top cover of the washing machine is closed (such as using tape).
3. Push the bottom cover straight into the base slot until it is seated in position.
4. Fix the bottom cover to the base with screws.
5. Lift the washing machine gently and make it stand steady.

Note: Please be sure to install the bottom cover in place before using it.

Location of the washing machine

1. Choose a dry place out of sunlight to place the washing machine.
2. Place the washing machine on a solid, stable floor.
3. The floor where the washing machine is installed should have a floor drain, and the floor drain should be unobstructed.
   • At the same time, the floor drain should be flat with or slightly lower than the surface on which the washing machine is installed to prevent water leakage from the washing machine and causing harm.
4. Make the washing machine stand as stable as possible. If necessary, level the washing machine by adjusting the adjustable feet of the washing machine in the order shown.
   • The maximum allowable inclination of the washing machine placement surface is 2 °
5. The minimum installation distance from the wall or installation cabinet is 10cm.

Note:

• When the washing machine is placed on the floor or a flexible support, vibration of the washing machine may be caused.
• Do not place carpets, etc. under the bottom of the washing machine to avoid blocking the bottom area.

Selection of Water Tap

• Water Tap type: (the opening of the water tap should be flat)
• Type A: Most suitable.
• Type B: The water tap length must be greater than 16mm, otherwise the universal joint cannot be installed.
• Type C: Water leakage may occur in the area as shown in the figure.

Note:

1. When installing the washing machine, be sure to remove the pedestal and bracket used for transportation at the bottom of the washing machine, otherwise it will not be usable.
2. During installation or initial use, there will be a small amount of water flowing out of the drain hose, which is the residual water left during the routine inspection of the factory.
3. After using the washing machine, please unplug the power cord and turn off the water tap to prevent fire and water leakage.

Installation of Universal Joint

1. Hold the universal joint in one hand and press the locking lever or one hand to separate the universal joint from the water inlet hose.
2. Adjust the 4 screws on the universal joint evenly, so that the 2 screws on the wall side can fully make contact with the outer part of the water tap first.
3. Put the universal joint vertically on the water tap, make the inner seal ring close to the opening of the water tap, and tighten the 4 screws with a screwdriver.
4. Remove the seal from the universal joint and tighten the universal joint.

Connection of water inlet hose

1. Connect the water inlet hose to the universal joint.
2. Align the inlet hose port with the inlet valve port, and turn the tightening nut on the inlet hose clockwise until it stops.
3. Check whether the water inlet hose is securely connected.
   • Pull the water inlet hose downward to confirm that the water inlet hose is connected to the universal joint reliably, then slowly open the water tap to check water leakage. If water leaks, turn off the water tap and reinstall it.
   • After long-term use, the universal connector may become loose. In this case, please reinstall it.
   • Turn off the water tap when the machine is not in use.

Removing the water inlet hose

1. Turn off the water tap.
2. Press the “Power” button to turn ON the power, and press the Start / Pause” button.
3. Turn off the power after 15 seconds.
4. Press down on the locking lever and sleeve with a finger and pull them downward to remove the water inlet hose.
5. Turn the water inlet hose on the water inlet valve counterclockwise until the water inlet hose is removed.

Connection of drain hose

1. Connect the drain hose to the drainage outlet and secure it with the hose circlip. As shown on the right:
   • Note: Be sure to use the new water inlet hose in the accessories bag. The old water inlet hose cannot be reused.

Change the direction of the drain hose

• The drain hose can be changed from the right to the left according to the needs in use.
• The power cord should be unplugged when replaced.

1. Remove the drain cover on the left side.
2. Tilt the washing machine backward on a soft cushion.
   • Note: Before tilting the machine, ensure that the top cover of the washing machine is closed (such as using tape).
3. Loosen the hose circlip and disconnect the drain hose from the drain valve.
4. Push the connector of the drain port and pull the drain hose out of the washing machine from the right drain port.
5. Insert the drain hose from the drain port on the left, and tighten the joint.
6. Connect the drain hose with the drain valve and fix it with a hose circlip.
7. Install the drain cover on the right side.
8. Lift the washing machine gently and make it stand steady.

Extension of the drain hose

When the length of the drain hose is not long enough, please purchase an extension hose from your dealer or After-sales Service to connect it .

Drain hose hook installation

1. Before installing the drain hose hook, please adjust the direction of the drain hose as needed.
2. Paste the hook of the drain hose on the surface frame or the box on the side where the drain hose of the washing machine is located.
3. Please Hana to the drain hose when the washing machine is not in use.

Using the rollers

• The washing machine is equipped with two rollers at the back that you can use to move the machine more easily.
• Tilt the washing machine by about 30 degrees and push forward, or pull backward, while holding the machine securely on both sides with your hands, as illustrated below.
• Do not move the machine on the rollers on uneven ground, which can damage the rollers.
• CAUTION: Take care of your back! Do not tilt the washing machine too much, which could cause injury.

Product Description

Accessories

Control Panel

1. Power ON/OFF Button
   • Press this button to switch on the washing machine. To switch off the power, press it again.
   • If idle for 10 minutes after the machine is turned on, the power will be automatically cut off.
   • After the washing program finishes, the power will be cut off automatically after 5 seconds.
2. Start/Pause” Button
   • Press this button to start the wash cycle. Press once to pause the operation, to resume, press the same button again.
3. Setting display window
   • When the power is turned on, it displays settings such as wash cycles, washing time, rinse times, spinning time, etc.
   • During the setting process, the item you selected will be displayed.
4. Digital display window
   • The remaining time is displayed during operation.
   • Example: 20 minutes remaining. 0:20
   • If the preset function is selected, it shows when the cycle is set to be completed.
   • Example: Complete in 2 hours:– 2Н
   • When the child lock function is set, the child lock indicator lights up………………….
   • When an error occurs, a fault code is displayed.
   • Example: No water intake: E I
   • Note: Fault code with 4 digits(e.g E901) will be displayed alternatively.
   • After the washing machine has started, the door lock will be activated and the door lock indicator door lock will light up…………………………..
   • After starting for one minute, if there is no operation, the display will automatically turn off, and all buttons will be automatically locked (except for the “Power On / Off” button).
   • Press and hold any key to unlock
5. Water level Button
   • Press the button to select the suitable washing water level (1-10, by sliding the water level gear).
   • Not applicable for some cycles.
   • The water level can be set after the operation starts.
   • Note: The above panel is for reference only, please refer to the actual product
6. Cycle” Buttons
   • You can select the desired wash cycle by pressing one of the “Cycle” buttons.
7. Air Dry” Button
   • You can freely choose the corresponding air-drying time (15-60mins) according to your needs.
8. Option” Buttons
   • You can freely set the washing time, rinse times, and spinning time according to your needs.
9. Function” Button
   • Sonical fan echoing to your ions soak, Hand Wash, Rinset and
10. Preset Button
    • After powering on, press the “preset” button to set the delay function, and preset the time from the start to the end of the program.
    • Delay time can be set from 1-24 hours.
    • In shutdown mode press and hold the button for 3 seconds to auto-start a predefined cycle.
11. Child lock indicator
    • After the child lock function is turned on, the child lock indicator lights up. All buttons will not respond except for the “Power On / Off” button.

General Usage

1. Preparation
2. Connect and lay down the drain hose.
3. Connect the water inlet hose to the water tap.

  * Before turning on the water tap, make sure the screws of the universal joint are tightened.
  * If the screws are loose, it may cause water leakage.
3. Plug the power cord into a power socket.
4. Put in the laundry.

2. Add detergent in the detergent box or directly into the tub.

   • Detergent box

   • Before washing, the liquid detergent, washing powder, and softener should be added to the corresponding compartment as per needed.

   • During the washing process, it will be automatically added to the tub.

   • Note the following instructions.

   • Washing powder compartment:

   • Please add a proper amount of washing powder according to the loading, the selected water level, the degree of soiling of the laundry, and the instruction manual for the washing powder you choose;

   • If the delay function is set, it is recommended to put the washing powder directly into the compartment in advance;

   • It is recommended not to use high-foaming washing powder, to keep a good washing effect or to avoid foaming overflow;
     Washing powder with bad quality may coagulate in the compartment, please clean it periodically.

   • Liquid detergent compartment: Pour the liquid detergent here, and do not exceed the MAX line.

   • Softener compartment: Pour the softener here, and do not exceed the MAX line.
     Note: The siphon cover cannot be removed during washing.

3. Press the “Power On/Off’ button to turn on the power and select the desired cycle or function.

4. Close the lid and press the “Start/Pause” button.

   • The sensor will automatically detect the amount of cloth.
   • If the lid of the washing machine is not closed, the washing machine will not be able to complete the washing process normally and there will be an alarm alert.

How to use laundry detergent when selecting preset function

• Washing powder can be placed directly in the washing powder dispenser or wrapped in a towel and placed directly in the tub.
• Liquid detergent and bleach can be poured directly into the holes on the top frame, but not directly on the clothing, otherwise, it may cause the clothing color to fade.
• Dilute the softener two times and pour it into the softener dispenser box.
• Please do not use saponin tablets, because it does not dissolve easily and will affect the washing effect.

Laundry Detergent and Water Consumption

• If the amount of detergent is too much, there may be residues, while if it is too little, the laundry may not be clean.

Introduction of two rinsing conditions

1. Rinse with retained water (usual method)
   • After spinning is completed, the water will flow into the tub, once reaches set water level, the rinsing process will start.
2. Rinse with water overflowing (When there is a lot of detergent)
   • After spinning, water flows from inlets to the setting level. Then the machine starts rinsing while water continues to flow from the inlet to better dissolve detergent residues, the detergent residue will then overflow through the outlet hose and drain into the sewer.

Cycle Guide

**Cycle| ****Description| Recommended maximum washing capacity| Approximate duration/min| ****Water Level| Standard setting| Function
---|---|---|---|---|---|---
washing**

/min

| rinsing/

times

| spinning /

min

| Preset| Child

Lock

| Soak| SonicClean| Rinse+| Hand wash
Standard| Suitable for washing cotton and linen fabrics| Rated Capacity| 47-68| Default: automatic Range:1-10| 6-15| 2| 7| •| •| •| •| •| •
Quick| ** Suitable for quick washing of lightly soiled clothes| ≤3kg| 27-35| Default: automatic Range:1-10| 5|  | 3| •| •| 0| •| •| 0
Delicates| Suitable for gentle washing of fine fabrics| ≤3kg| 34-46| Default: 7 Range:3-10| 5| 2| 3| •| •| 0| •| •| 0
Duvet| Suitable for washing large household textiles| Rated Capacity 70%| 80-88| Default: 10 Range:5-10| 15| 3| 9| •| •| •| •| •| 0
Wash + Airdry| **

It is suitable for fast washing and air drying of a small loading of lightly soiled clothes, reducing the amount of water remaining in the clothes and saving your time for line drying

| ≤3kg| 54-62| ****

Default: automatic Range:1-10

| ****

5

|  | ****

30

| •| •| ****

0

| •| ****

0

| ****

0

Stain| ****

Cold water stain removal cycle

| ,≤3kg| 61-73| Default: automatic Range:1-10| 20| 2| 7| •| •| •| •| •| 0
Wool| ****

Suitable for washing machine washable wool clothing

| ,≤3kg| 34-46| Default: 7 Range:3-10| 5| 2| 3| •| •| 0| •| •| 0
**Eco| **

It is suitable for washing cotton and linen fabrics, it is the most efficient in terms of energy and water consumption

| ** Rated Capacity| 61-73| Default: automatic Range:1-10| 20| 2| **

7

| •| •| •| •| •| 0
Favourite| Suitable for the washing of cotton and linen fabrics, the set parameters (washing time, rinse times, spinning time) will be memorized| ****

Rated Capacity

| 47-68| Default: automatic Range:1-10| 6-15| 2| 7| •| •| •| •| •| •
Rinse + Spin| ****

For clothing that only needs to be rinsed and spinner

| ****

Rated Capacity 70%

| 24-28| Default:10 Range:1-10|  |  | ****

7

| •| •| 0| 0| 0| 0
Spin| ****

For clothing that only needs to be pinned

| ****

Rated Capacity 70%

| 10|  |  |  | 7| •| •| 0| 0| 0| 0
Tub clean| ****

The inner tub is cleaned by washing it for a long time

| ———-| 115| ****

Default: 10

| ****

85

|  | 3| •| •| 0| •| 0| 0
**Air dry**| Use it independently after washing, and reduce the amount

of residual water and save your time for line drying

| **** 3kg| 15-30-45-60|  |  |  |  | •| •| 0| 0| 0| 0

• Based on the water pressure or the type of loading, etc., the actual washing time is slightly different from the time shown in the above table.
• If the load is not placed according to the recommended washing capacity, the expected washing effect may not be achieved.
• If you choose different washing times, rinse times, spinning time parameters, and function options, the displayed time will be different.
• Note(VWED1302GG): The program used for the evaluation under the mandatory Water Efficiency Labelling Scheme(WELS) and the recommended Washing Programme for normally soiled clothes at rated load capacity is as follows: Standard program, select water level “10”, other parameters are not adjusted default.

•| None by default,

selectable

---|---
0| None by default, not selectable

Duvet Cycle

When using this cycle, the water level is automatically set to level 10, and you can set the appropriate water level within the allowable range according to your needs.

How to use (Take the washing of blankets as an example)

1. Open the washing machine lid and press the “Power On / Off” button.
2. Select the “Duvet” cycle, and the cycle light is on.
3. Add detergent in the detergent box or directly into the tub.
4. Add a blanket to the washing machine.
5. Close the lid
   • If the lid of the washing machine is not closed, the washing machine will not be able to complete the washing process normally and there will be an alarm alert.
6. Press the “Start/Pause” button. (If necessary, the water level can be adjusted manually)
   • After the washing is completed, the buzzer will ring and the power will be cut off automatically.
   • After washing, turn off the water tap and clean the filter.
7. Cycle finished.

Take out the blanket and hang it up for line drying.
NOTE:

• Pre-wash soiled parts by hand.
• Do not use too much detergents.
• Stains are effectively removed with warm water.
• During the washing process, if part of the blanket is spilled outside water, press the “Start/Pause” button, the washing machine will stop running temporarily, press the part back in, and press the “Start/Pause” button again to continue washing.
• This cycle does not apply to down jackets.

Wash + Airdry Cycle

• It is suitable for quickly air drying lightly soiled clothes using fresh air blown in, reducing the amount of residual water in the clothes and saving your time for line drying.
• The spinning time is fixed as 30 minutes and cannot be adjusted.
• The washing capacity should be below 3kg.

How to use

1. Open the washing machine lid and press the “Power On / Off” button.
2.  Select the “Wash+Airdry” cycle, and the cycle light is on.
3. Add detergent in the detergent box or directly into the tub.
4. Add laundry into the washing machine.
5. Close the lid.
   • If the lid of the washing machine is not closed, the washing machine will not be able to complete the washing process normally and there will be an alarm alert.
6. Press the “Start/Pause” button. (If necessary, the water level can be adjusted manually)

• After the washing is completed, the buzzer will ring and the power will be cut off automatically.
• After washing, turn off the water tap and clean the filter.

Wool Cycle

• Please check the washing label on clothes before washing.
• When using this cycle, the water level is automatically set to level 7, and you can set the appropriate water level within the allowable range according to your needs.

How to use

1. Open the washing machine lid and press the “Power On / Off” button.
2.  Select “Wool” cycle, the cycle light is on.
3. Add detergent in the detergent box or directly into the tub.
4. Add laundry into the washing machine.
5. Close the lid.
   • If the lid of the washing machine is not closed, the washing machine will not be able to complete the washing process normally and there will be an alarm alert.
6. Press the “Start/Pause” button. (If necessary, the water level can be adjusted manually)
   • After the washing is completed, the buzzer will ring and the power will be cut off automatically.

• After washing, turn off the water tap and clean the filter.

Note

• The washing capacity should be below 3kg.
• After the program is finished remove clothes from the tub and lay flat to dry them, to prevent odor and wrinkles.
• Wash white or light-colored clothing separately from dark-colored clothing.
• The use of special detergent for wool is recommended for a better washing effect.

Functions

Preset function

• The delay time is the time from the start to the end of the cycle.
• Before setting the delay time, first turn on the water tap lay down the drain hose, and check whether the universal joint is tightened to prevent water leakage.

How to use

1. Open the lid and press the “Power On / Off” button.
2. Add laundry into the washing machine.
3. Select the appropriate cycle, function, and water level as needed.
4. Press the “Preset” button to set the delay time.
   • Delay time can be set from 1-24 hours.
5. Add detergent and cover the lid.
   • When you set a delay time, add detergent, washing powder, and softener into the corresponding detergent compartment.
6. Press the “Start/Pause” button.
   • After about one minute, all lights except the cycle light are off. (if the child lock function is set, the child lock light is on.)

• To view the selected cycle, press any button except the “Power On/Off” button. The selected cycle will displayed for 5 seconds.
• To change the selected cycle, turn off “Power On/Off” and restart the settings.
• The function will be canceled after unplugging the power cord or power failure.

Child lock function

• This function prevents improper use (by children). After the child lock function is turned on, all other buttons will not respond except the “Power On/Off” button.
• Setting child lock function: Press the “Power On/Off” button. After turning on the power, press and hold the “Air Dry” button for 3 seconds until you hear a beep sound, and the child lock function is activated. To cancel repeat the above steps.

Mute function

• Select the Mute function to cancel the beep sound in operations.
• Fault code alarm will not be canceled when the Mute function is set.

SonicClean function

• Select the “SonicClean” function to turn on the ultrasonic function during the washing process, and the in-built generator will form fine bubbles to enhance the washing effect, remove stains, better dissolve and hence save the use of washing powder.
• Some cycles cannot set this function.

Soak function

• Select the soaking function to allow the detergent to fully dissolve and penetrate the clothes, reducing the adhesion of stains to the clothes, and enhance the cleaning effect.
• After selecting the soaking function, the soaking phase will be added before the main wash (quick, delicates, wash+air dry, wool, tub clean, rinse+spin, spin, and air dry cycles do not have this function).
• The soaking time is 20 minutes. During dynamic soaking, the first 5 minutes is 3 minutes of washing and 2 minutes of set (no movement), and then 1 minute of washing and 4 minutes of set each time.

Hand wash function

• Select the “Hand wash” function, it works by the imitation of hand wash by water flow for enhanced washing performances.
• Some cycles cannot set this function.

Rinse+ function

• Select the “Rinse+” function to change the last rinse to running fresh water instead of normal rinsing, reducing detergent residue.
• Some cycles cannot set this function.

Rinse+ function

• Select the “Rinse+” function to change the last rinse to running fresh water instead of normal rinsing, reducing detergent residue.
• Some cycles cannot set this function.

Change the settings of a running cycle

• After a cycle starts, the parameters that have not been run can be changed at any time without having to turn off the power to set again.
• This function is limited to non-running parameters. For example, during the washing phase, you could press the “Rinse” button to set the number of rinse times.

Troubleshooting Guide

• When the following problems occur, the microcomputer will detect the abnormal state and issue an electronic buzzer, and the digital window will display the status as shown in the table below.

Note:

• After checking each item and removing the fault, press the “Start / Pause” button, the fault code should be cleared, and the washing machine will continue to run.
• If it is still abnormal, please unplug the power plug and contact After-sales Service as soon as possible.

• Whether the “Start/ Pause” button is pressed?

• Whether the preset function has been set?

•  Whether the fuse or current breaker of the power supply intact?

• Whether there is a power outage?

No water intake or litter water inflow| E1| • Whether the water tap is turned on?

• Whether the water supply cut off?

• Whether the water inlet hose and water inlet valve filter is blocked?

• Whether the water inlet hose of the washing machine is frozen?

• Whether the water pressure too low and the water intake time is too long?

Drainage failure| E2| • Whether the drain hose is laid down?

• Whether the drain outlet is too high {above 15cm)?

• Whether the drain outlet is blocked?

Not Spin| E3| • Whether the laundry is leaning to the side of the tub?

• Whether the washing machine is installed flat?

EY| • Whether the washing lid open?
Others| ER Eb ff| • Please press the “Power On/Off’ button to turn off the power, unplug the power cord, and contact After-sales Service as soon as possible.
E90 / E902

E920 etc.

Ed

None Fault Conditions

1. Sometimes there is water intake during washing or rinsing. This is the automatic water replenishment due to a drop in water level.
2. At the beginning of spinning, the washing machine tub stops and rotates from time to time.
   • This is an intermittent process designed to achieve better performance.
3. When rinsing with water overflowing, water may not drain due to low water level or water pressure.
4. Water intake and rinsing sometimes occur during the spinning process, this is due to the lean-correction of the clothes performed automatically during the dehydration.
5. During the spinning process, if unbalance happens, to prevent water and electricity waste, the washing machine will attempt to auto-correct two times and will display an E3 fault code if all attempts fail, requiring manual adjustment of loads before restarting the washing machine.
6. After the spinning is over, there is a sound of water remaining. This is the sound of the balanced fluid flowing in the balance ring designed to reduce the dehydration vibration.
7. If the power is cut off during the operation, then the operation will continue automatically after power is resumed, in this event, reset it.
8. When the washer lid is left open for more than 10 minutes, the water will automatically drain, and the wash program will be stopped. Please set the program again.

Specifications

Register your product online

• For Singapore Warranty, please scan the QR code or visit the below website: https://www.whirlpool.com.sg/
• For the Philippines Warranty, please refer to the separate warranty card.

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