ERAY Fingerprint Door Handle Lock User Manual

ERAY Fingerprint Door Handle Lock

Please read this manual before operating your Smart Lock, and keep it for further reference.
After-sales Email: service@erayvip.com

TIPS:

1. This lock is equipped with mechanical keys for manual unlocking. Remove mechanical keys from the package and keep them in a safe place and always have access to them.
2. To power on the lock, four alkaline AAA batteries (not included) are required. Non-alkaline and rechargeable batteries are not recommended.
3. This lock is not designed to be exposed to direct sunlight or rain. It is not water proof IP rated.
4. Keep your fingers clean when using this lock.

Diagram of Door Lock Installation

TIPS:

1. Install the spindle onto the latch, and get the cables through the middle of spindle.
2. Fix the rear fixing plate, front handle with two screws on the door.

Accessory

Open the product package. Check that the following accessories are included.

Door Opening Direction

INSTALLATION

Please follow the below steps to install the lock

• As Figure 1:
  CD Adjust the backset of the lock body (60mm or 70mm) if required. When adjusting the backset, the square hole must be pulled to the edge of the chute, and the front and rear square holes must be horizontal.

• As Figure 2:
  CD Fix the latch with 2 screws.

Measure the Door Size

Make sure door thickness is 1.38-2.16″, door hole diameter is 2-1/8″, measure backset size is 2-3/8″ or 2-3/4″with the deadbolt.

TIPS:

1. Available door thickness 35mm-55mm. If the door is over this range. please contact us for more information.
2. Please select the correct accessories according to your door thickness.

• As Figure 1:
  • CD Fix the strike plate with 2 screws on the door frame
• As Figure 2:
  • “Reset” button
  • “Free Passage” button

Check Points After Installation

1. The face plate is horizontal with the door.
2. The Latch bolt must works smoothly and flexibly!
3. Please make sure the cable will not be pressed.
4. Fix the handle with two screws, and check if it works fine.
5. Install the batteries, and cover the battery cover

System Reset

Auto Lock” &”Free Passage” Mode Setting

TIPS:

1. Repeat Method 1 or Method 2 to switch from “Free Passage” Mode to “Auto Lock” Mode, and vice versa.
2. Enter an administrator’s fingerprint or passcode to unlock the door, and switch to “Auto Lock” Mode.
3. Press the “#” key in the outside handle to change to “Auto Lock” Mode.

Parameters

Unlocking & Locking

Fingerprint

Passcode

Mechanical Keys
Use E-Key to unlock/lock

1. Firstly touch the panel to wake up the lock before any operation with the touch-control area.
2. Any fingerprint or initial test passcode (123456#) can unlock ii if no user is enrolled.
3. The first 3 verified users are administrators, and the others are general users.

Emergency Supply

While low battery, Use your power bank plug here for emergency power supply. (Can not be charged)

TIPS:

1. Keep at least one key out of the door for emergencies.
2. When the battery is low, the indicator will blink red light. The rest power could only be used for about 30 times.
3. When the battery is out of power, you can unlock the door with a key, or supply the lock with power through the micro-USB port and use a fingerprint or password to unlock ii.
4. Use alkaline batteries to prevent damage by battery leakage.
   If not used for a long time, please remove the battery.

How to Operate on Tuya APP

• “Tuya Smart APP” is an intelligent device management APP provided by Tuya to end consumers. Through the “Tuya Smart APP”, you can conveniently configure and control the smart products in the whole house, configure your favorite scenes and automation schemes, share your smart devices with family and friends, and enjoy the fun of smart in the whole house.
• Acquisition APP: Search for “Tuya Smart” in the application market or “Apple Mall” or scan the following QR code to download.
• This document takes the “Tuya Smart”APP as an example to explain the functions of the APP& door lock.

APP Registration, Login

• APP registration: choose to register if without an APP account or log in through an SMS verification code.
• Click “Register” to enter the account registration page. Get an SMS verification code and set the password according to the prompt.
• If you already have an existing account, you can click “Log In” to log in to the APP.
• Log-in mode supports password, verification code, and social account log-in.

Add Fingerprint Door Lock

Add New Member

TIPS:

1. When adding a family member, you need to complete the home information of the smart lock (virtual information is sufficient).
2. Before adding, please confirm that the member to be added has registered with the Tuya app.
3. When adding a family member the family member needs to associate an account and accept the invitation before being added.

Add Fingerprint

Add Password

Illegal Unlock Warning

Smart Reminder(Paid Service)

Adjusting the Volume (Default: Highest Volume)

Q&A

1. Why anyone’s fingerprints can unlock the lock?
   The newly arrived fingerprint lock is an automatic program, all fingerprints can unlock under this program, you need to add the administrator fingerprint before continuing the subsequent programming. Note: If the fingerprint addition fails, the program will not be canceled, please re-add the fingerprint.

2. Why does it keep failing when adding a password?
   Password must be 6-10 digits to take effect.

3. After installing the fingerprint lock, what should I do if the keyboard light of the fingerprint lock does not light up?
   The connection cable may be squeezed during installation, resulting in poor contact. Please adjust the position of the connection cable appropriately.

4. Why do I keep getting an error when I recognize my fingerprint?
   When adding fingerprints, try to ensure that multiple areas of the finger are read.

5. Why does the fingerprint lock not automatically lock after unlocking?
   Some newly arrived locks have disabled the automatic locking mode, please turn on the automatic locking manually. See P.4 for more information: “Auto Lock Mode/Free Passage Mode Setting”

6. When I use my fingerprint or passcode to unlock, the green light is on but I can’t unlock it normally.
   It may be that the center of the lock cylinder is not positioned correctly when you reinstall it, you can readjust it and try again.

It may be that the center of the lock cylinder is not positioned correctly when you reinstall it, you can readjust it and try again.

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