ZENDURE V6400 SuperBase V Portable Power Station User Manual
- June 17, 2024
- ZENDURE
Table of Contents
ZENDURE V6400 SuperBase V Portable Power Station
DISCLAIMER
Read all safety guidelines, warnings and other product information in this
manual carefully, and read any labels or stickers attached to the product
before use. Users take full responsibility for the safe usage and operation of
this product. Familiarize yourself with relevant regulations in your area. You
are solely responsible for being aware of all relevant regulations and using
Zendure products in a compliant way. Keep this manual for future reference.
Before You Begin
The information contained herein is subject to change without notice.
For the latest version, please visit
https://zendure.com/pages/download-center.
Specifications
Zen AC Output supports either 240V or 120V output at a time.
- 126W refers to the combined maximum output power of the Car Outlet and the DC5521 ports together.
- Total USB-C Output 200W Max
The above temperature figures refer to ambient temperature.
Usage
- Store the product in a cool and dry place.
- Do not dispose of the product in heat or fire.
- Do not expose it to moisture or submerge it in liquid.
- Do not use around strong static electricity or magnetic fields.
- Do not disassemble the product. Consult official Zendure channels when service or repair is required. Incorrect disassembly or reassembly may result in a risk of fire or injury to persons.
- When using the product, please strictly follow the operating environment temperature range specified in the user manual.
- If the temperature is too high, it may result in a fire or explosion; if the temperature is too low, the product performance may be severely reduced, or the product may cease to work.
- Do not block or obstruct the fan during use or place the product in an unventilated or dusty area.
- Ensure the product is not hit, dropped, or heavily vibrated. Securely fasten the product when transporting it to avoid damage. If severely damaged, turn off the power source immediately and discontinue using the product.
- If you accidentally drop the product into water during use, please place it in a safe open area, and stay away from it until it is completely dry.
- The dried product should not be used again and should be properly disposed of according to the Disposal Guide section of this manual.
- Only clean the ports with a dry cloth.
- Place on a flat surface to keep the product from falling over.
- If the product is overturned and severely damaged, turn it off immediately, place the battery in an open area, keep it away from people and combustibles, and dispose of it under local laws and regulations.
- Keep out of reach of children and pets
Disposal Guide
- When possible, fully discharge the battery before disposing of it. Consult your local laws on battery recycling and disposal.
- If the battery cannot be fully discharged due to product failure, contact a professional battery recycling company for further processing.
- When disposing of secondary cells or batteries, keep cells or batteries of different electrochemical systems separate from each other.
Important Tips
It is recommended to use this product in an environment of 15℃~30℃, away from water, fire and other sharp objects. For long-term storage, please charge and discharge this product once every 3 months. That is, discharge the product to 30% first, and then recharge it to 60%. For safety reasons, do not store this product in an environment above 35℃ or below -10℃ for a long time. 60% If the power of this product is lower than 1% after use, please charge it to 60% before storing it. Leaving the battery discharged for long periods will cause irreversible damage to the battery and shorten the service life of the product. Do not disassemble the product. When service or repair is required, please consult official Zendure channels. Improper disassembly or reassembly may result in a risk of fire or personal injury.
Getting Started
What’s in the Box
Product Overview
Interface
Display
Operation Guideline
Connect with Satellite Battery
SuperBase V can be connected to a Satellite Battery for capacity expansion. A
Battery Cable* is needed. One SuperBase V can connect with up to 4 Satellite
Battery units. Only stack one Satellite Battery on top of the main unit. Refer
to the user manual of the Satellite Battery for detailed instructions.
Tips
- It’s recommended that both SuperBase V and the Satellite Battery are turned off before connection.
- Make sure to tighten the screw on both sides after connecting the battery cable.
- The Satellite Battery icon will show up on the display after connection; then you can start charging or discharging.
- Do not connect SuperBase V to the battery during the charging/discharging process.
- Do not touch the metal pins of the ports with your hands or other objects.
- Gently clean them with a dry cloth when necessary.
- Tightly connect the Battery Cable to SuperBase V and the Satellite Battery. A bad connection can affect the device’s performance or lead to a fire.
- The connectors at either end of the battery cable are not identical.
Connect with the Home Panel
Zendure’s Home Panel with EV Outlets (referred to as Home Panel) is a smart
load-side transfer switch. It’s also a fast-charging dock for SuperBase V and
features two EV outlets. A Home Panel can be connected to one or two SuperBase
V units’ ZenT2 Port. Refer to the user manual of the Home Panel for detailed
instructions. Press the AC Power Button for 3 seconds to connect with the Home
Panel. Refer to the latest Zendure App for more information.
Tips
- It’s recommended that both SuperBase V(s) and Home Panel are turned off before connection.
- The Home Panel icon will show up on display after connection; then you can start charging or discharging.
- Do not connect them during the charging/discharging process.
- Do not touch the metal pins of the ports with your hands or other objects.
- Gently clean them with a dry cloth when necessary.
Recharging
AC Recharging
Zendure’s GridFlow 2.0 Real-Time Bidirectional Inverting Technology is
specifically for AC recharging, offering 2,900W @230VAC of maximum input
power. In case of unusual situations where the AC input current remains higher
than 20A, the AC Input port will initiate a self-protection function, and the
Overload Switch on the product will automatically pop up. After confirming
that there is no product failure, you can press the Overload Switch to resume
charging. You can control the charging power through the AC Charge Speed
Switch. The default Slow AC Charge is 400W, which can be modified in the
Zendure app.
Tips
Please use the AC Charging Cable in the box. Plug directly into an AC wall
outlet and make sure that the wall outlet and circuit are rated for more than
13A. Otherwise, reduce the unit charging speed via the Zendure App. Zendure
assumes no responsibility for any consequences of product misuse, including
but not limited to charging with an unsuitable wall outlet, circuit, or power
cable.
Solar Recharging
Users can connect solar panels as shown in the figure to recharge products.
The product supports 12-150VDC* input, 25A max current 3,800W max charging
power.
- Wire max 3 solar panels in series
- Wire max 3 series group solar panels in parallel
Tips
- When using Zendure 200W or 400W Solar Panels (sold separately) to charge the product, please follow the instructions that come with the solar panels.
- Before connecting a solar panel, please ensure that the solar panel’s output voltage is not above 150Voc to avoid damaging the product.
- MPPT Voltage Range is 12-120VDC, Open Circuit Voltage is 150VDC.
- MC4 parallel cable is not included.
Car Recharging
Users can recharge the product through the car cigarette lighter socket. This
product supports 12V/24V car chargers with a 10A default charging current.
Please recharge using the car charger only while the car’s engine is running,
to avoid draining your car’s battery. In addition, please make sure that the
cigarette lighter port of the Car Outlet and the Car Charging Cable are in
good condition. Zendure assumes no responsibility for any loss, damage, or
injuries caused by misuse.
ZenCharge Recharging
Zendure’s ZenCharge Technology is specifically for ZenT2 Port recharging from
a level 1 or level 2 EV charging station, offering 3,600W230V of maximum input
power.
Dual Recharging
Solar recharging or Car recharging can work together with AC recharging or
ZenCharge recharging. Combining solar and AC or ZenCharge power, SuperBase V
can be recharged up to 5,110W(SBV6400)/4,608W(SBV4600) on its own, or 6,600W
when connected to a Satellite Battery. EV T1 Adapter is required for use in
North America.
ZenCharge Recharging
Zendure’s ZenCharge Technology is specifically for ZenT2 Port recharging from
a level 1 or level 2 EV charging station, offering 3,600W@230V of maximum
input power. 5.8 AmpUp, Seamless UPS, Motorized Wheels
AmpUp
With Zendure AmpUp technology, the product can power a 5,000W max device while
the rated output power remains 3,800W, avoiding operation failure due to
overload protection.
Tips
AmpUp is not available when the AC output is turned on in a recharging state
(in bypass mode). AmpUp does not apply to all electrical appliances; it’s
incompatible with appliances that have strict voltage requirements and a rated
power over 3,800W. Appliances with voltage protection (such as precise
instruments) are not supported. AmpUp is more suitable for heating devices.
When using AmpUp with an untested device, please monitor its performance for
any irregularities.
Seamless UPS
This product supports seamless UPS (Uninterruptible Power Supply). When you
connect the grid power to the AC Input Port of the product through an AC
cable, you can power electrical devices through the AC Output Ports (AC power
will come from the grid and not the power station in this situation). The UPS
Ready icon will show up on display after connection. In case of a sudden
blackout, the product can automatically switch to the battery-powered supply
mode within 13ms, Please test and confirm compatibility before using the
product as a UPS. We recommend that you only charge one device at a time and
avoid using multiple devices simultaneously to avoid triggering overload
protection. Zendure assumes no responsibility for any device failures or data
losses caused by misuse of this product.
Motorized Wheels
SuperBase V’s rear wheels are motorized to help lighten the load. Pull the
handle and move it even on inclined surfaces. Press and hold DC Power Button
for 3 seconds to turn ON (or OFF) In motorized mode, then you can trigger the
motorized wheels by pulling to get them rotating for 3 seconds. The default
speed is 3km/h, which can be modified via Zendure App. You can stop the
motorized output by blocking it for 3 seconds. Once you turn on AC or DC
outputs or there is any recharging, it will turn OFF Motorized mode (icon
flashes).
Tips
- Keep out of reach of children and pets.
- No more than a 10-degree slope is recommended.
- Zendure assumes no responsibility for any accidents by misuse of the motorized wheels.
Firmware Update, Voice Control
Firmware Update When using it for the first time, please check and update to
the latest firmware. Zendure App supports over-the-air (OTA) updates.
Voice Control
SuperBase V is easy to integrate with your existing Google or Alexa voice
assistant. Just say the word for hands-free status and controls. Read the
Zendure App user guide and access the download link here:
https://zendure.com/pages/download-center
Privacy Policy
By using Zendure Products, Applications and Services, you consent to the
Zendure Terms of Use and Privacy Policy, which you can access via the “About”
section of the “User” page in the Zendure App
Tips
- Do Not turn off the device during the firmware update.
- Please update the firmware when the capacity is more than 20%, to have enough power to complete the update.
Troubleshooting
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation. Any changes or modifications not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
NOTE
This equipment has been tested and found to comply with the limits for a Class
B digital device, under Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used by the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20cm between the radiator & your body.
FAQs
Can SuperBase V6400 (or V4600) connect with a Satellite Battery B4600 (or B6400)?
No, it can't, as they are different battery types.
How many Satellite batteries can be connected to a single SuperBase V?
For each SuperBase V, you can connect up to 4 Satellite Battery units.
Can SuperBase V be charged with solar panels from a different brand?
Yes, SuperBase V can be charged by other solar panels with voltage ranging from 12V to 150V; Zendure's 200W and 400W Solar Panels have been thoroughly tested and remain our recommendation.
How do I store SuperBase V?
For long-term storage, please charge and discharge this product once every 3 months. That is, discharge the product to 30% first.