DOMETIC 6540L1 Cadac Safari Chef 30 User Manual

June 17, 2024
Dometic

DOMETIC 6540L1 Cadac Safari Chef 30 User Manual
DOMETIC 6540L1 Cadac Safari Chef 30

Explanation of Symbols

Recycling packaging material. Place the packaging material in the appropriate recycling waste bins wherever possible.

CAUTION
Provide ample ventilation. This gas appliance consumes air (oxygen). Do not use this appliance in an unventilated space to avoid endangering your life. If still more gas appliances and/or occupants using gas are added to the space, additional ventilation must be provided.

IMPORTANT
Read these instructions carefully so as to familiarise yourself with the appliance before fitting the appliance to a gas cylinder. Retain these instructions for future reference

Safety information

  • This appliance complies with AS/NZS 2658.
  • Gas appliances require ventilation for efficient performance and to ensure the safety of users and other persons in close proximity, do not use the appliance in an unventilated area. It is intended for outdoor use only.
  • WARNING: ACCESSIBLE PARTS MAY BE VERY HOT. KEEP YOUNG CHILDREN AWAY.
  • Read these instructions carefully before using the appliance.
  • FOR OUTDOOR USE ONLY!

Assembly and use

  • The Safari Chef 30 is designed to utilise various cooking surfaces. Various food types can be
    prepared on this appliance.
    • Do not use the appliance if it has damaged or worn seals.
    • Do not use an appliance that is leaking, damaged or which does not operate properly.
    • Always operate the appliance on a firm level surface.
    • Ensure that the assembled product is stable and does not rock.
    • This appliance is not suitable for installation or connection to a reticulated gas supply.
    • This appliance must be kept away from flammable materials during use. Minimum safe distances are: Above the appliance 1.2m. At the rear and sides 600mm (See fig. 1).

• When using a pot, the minimum recommended pot size is 180mm and maximum recommended size is 250mm.
• Do not use any cooking surface or pot that is larger than the recommended size. Our cooking surfaces have been specifically designed to allow gas combustion to escape and the closure of this space could affect the performance of this appliance.
• Do not modify this appliance.
• The unit is supplied with a convenient carry bag.
Hose
• The hose must be checked for wear or damage before every use and before connecting to the gas container.
• Do not use the appliance if it has a damaged or worn hose. Replace the hose.
• This appliance is supplied with a 1.2m hose and regulator.
Gas Container
• Gas is supplied to the unit via a hose and regulator, connected to a gas cylinder not exceeding 9kg.
• Depending on the hose and regulator model you have purchased, this appliance shall only be used with (i) a Type 27 refillable 4.5-9kg ULPG cylinder certified to AS 2030 and AS 2469, (ii) 1LB Propane cartridge certified to DOT-39, or (iii) 80/20 Butane/Propane cartridge certified to EN417.
• IT COULD BE HAZARDOUS TO ATTEMPT TO FIT OTHER TYPES OF GAS CYLINDERS OR GAS CARTRIDGES (WHEN USING THE DOMETIC DUAL POWER PAK) .
• This appliance shall only be used with an approved hose and regulator complying with AS/NZS 1869 and AS 4621.
• Only to be used with a gas cylinder that does not exceed 500mm in height (including the regulator) and 350mm in width.
• Ensure that the gas container is fitted or changed in a well-ventilated location, preferably outdoors, away from any sources of ignition such as naked flames, pilots, electric fires and away from other people.
• Keep gas containers away from heat and flame. Do not place on a stove or any other hot surface.
• Refillable containers are to be used only in the upright position so as to ensure proper fuel withdrawal. Failure to adhere to this may cause liquid discharge from the gas container resulting in a dangerous operating conditions.
• Do not try to remove the gas container whilst the appliance is in operation.
• The gas container must be disconnected from the appliance after use or when in storage.
• Not for use with a remote gas supply. Light back
• In the event of light back (where the flame burns back and ignites inside the burner or venture housing), immediately turn off the gas supply by firstly closing the control valve on the gas cylinder and then the appliance valve. After the flame is extinguished, remove the regulator (when using a hose and regulator) and check the condition of the seal; replace the seal if in doubt. Re-light the appliance.
• Should the flame persistently light back, return the product to your authorized repair agent.

Leaks

  • If there is a gas leak on your appliance (smell of gas), immediately turn off the gas supply by turning the control knob clockwise to the “OFF” position and take it into a flame free location where the gas leak may be detected and stopped. If you wish to check for gas leaks on your appliance, do it outside. Do not try to detect gas leaks using a flame; use soapy water.

For appliances for use with cylinders : If there is a gas leak on your appliance (smell of gas), immediately attempt turn off the cylinder valve.
Remove the appliance to a well-ventilated location away from any ignition source. Check for leaks using soapy water. Do not try to detect leaks using a flame.

For appliances for use with cartridges: If there is a gas leak from your appliance (smell of gas) and you cannot stop the gas flow, remove the appliance to a well-ventilated location away from any ignition source. Check for leaks using soapy water. Do not try to detect leaks using a flame.

How to check the appliance is connected to the gas supply in a sound fashion

  • The correct way is to smear the joint, i.e. where the gas container connects to the appliance, with  soapy water. Turn the appliance control knob slight anti-clockwise to turn the gas on. If bubbles form, then there is a gas leak. Immediately turn the gas off and disconnect the gas supply from the appliance. Check that all the connections are properly fitted. Check that the seal is in place and in good condition before connecting  the gas supply. Re-check with soapy water after refitting the gas supply.
  • If a gas leak persists, return the product to your local dealer for inspection/repair.
  • ONLY USE IN WELL VENTILATED AREAS.
  • CARBON MONOXIDE HAZARD – USING THIS APPLIANCE IN AN ENCLOSED SPACE MAY CAUSE DEATH. DO NOT USE IN CARAVANS, TENTS, MARINE CRAFT, CARS, MOBILE HOMES OR SIMILAR LOCATIONS.
  • This appliance shall only be used in an above ground open air situation with natural ventilation, without stagnant areas, where gas leakage  and products of combustion are rapidly by wind and natural convection.
  • Any enclosure in which the appliance is used shall comply with one of the following:
  • An enclosure with walls on all sides, but with no overhead cover. (i)
  • Within a partial enclosure that includes an overhead cover and no more than two walls. (ii and iii)
  • Within a partial enclosure that includes an overhead cover and more than two walls, the following shall apply: (iv and v)
  • At least 25% of the total wall area is completely open.
  • 30% or more in total of the remaining wall side, back and front wall areas is open and unrestricted.
  • In the case of balconies, 20% or more of the total wall area shall remain open and unrestricted.
  • DO NOT OBSTRUCT THE COMBUSTION AIR OPENING
Country of use AU
Category Universal LP Gas
Allowable gases and operating pressure 2.75kPa
Nominal usage 5.35 Mg/hour
Jet number 0.65
Gas supply source
  1. A type 27 refillable 4.5-9kg ULPG gas cylinder certified to AS 2030 and AS 2469
  2. 1LB Propane cartridge certified to DOT-39
  3. 80/20 Butane/Propane cartridge certified to EN417

Fitting and Changing the Gas Supply

Connecting the gas supply

Check that the seals between the appliance and gas container are in place and are in good condition before connecting the gas container.

  • Before connecting the gas supply to the appliance, check that the appliance control knob is in the “OFF” position.

  • Blow out any dust from the gas supply opening to prevent possible blockage of the jet.

  • Fit an approved hose and regulator to the appliance (See Fig. 2).

  • Use a suitable spanner to tighten the brass nut when connecting the hose to the appliance.

  • Only use the hose assembly as supplied with this appliance for connection to the gas supply – DO
    NOT USE ADAPTORS.

  • Ensure that the gas supply (gas cylinder/gas cartridge) is fitted in a well-ventilated location away from any source of ignition, such as naked flames and away from other people.

  • Avoid twisting the hose whilst connecting the regulator to the gas supply.

  • Once hose assembly is complete, and before using your appliance, ensure that a complete gas seal has been made (check for the smell of gas around the connection joint). Do not check for leaks with a naked flame. Use warm soapy water only, applied to the joints and connections of the appliance. Any leakage will show up as bubbles around the leakage area. If you are in doubt, contact your  nearest stockiest.

Disconnecting and changing the gas supply

Disconnecting and changing the gas supply

  • After use, turn the gas cylinder valve off, wait for the flame to go out, then turn the appliance control valve off.
  • When you need to replace your empty cylinder, make sure that the gas is closed at the cylinder valve.
  • Do not smoke while changing the cylinder.
  • Remove the regulator from the empty cylinder.
  • Attach the regulator to the full cylinder, refer to the instructions above on how to connect the gas supply.
  • Apply the same care and checking procedures as if fitting a new gas cylinder

How to check if your gas cylinder is empty

  • The easiest way to check if you are low on gas is by picking up your gas cylinder.
  • If you think your gas cylinder is feeling a little lighter than you’d like, weighing the bottle is a great way to see how much gas is left. Most cylinders will have the empty weight stamped on either the neck or footing, and if the weight indicated on the stamp and the weight of your cylinder are the same, you’re out of gas. You can then approximate the amount of gas you have left by the difference in weight.

Operating the Appliance

  • When operating this appliance, please take care to ensure that all parts are in good working order and that you have checked for any gas leaks before lighting the appliance with every use.
  • Items can simply be placed on top of each other.

Legs

  • WARNING: The legs are spring loaded. Opening and closing of the legs must be done in a controlled manner to avoid personal injury or damage to your appliance.
  • To open the legs, turn the unit upside-down and hold the legs down while lifting each leg individually (Fig. 4a). You will hear a “click“ if the leg(s) has located correctly.
  • To fold the legs back, securely hold the leg and push the leg release clip (Fig. 4b). Then push the legs in-ward to its closed position (Fig. 4a). This needs to be done sequentially to optimize space. First the right front leg (1), then the left front leg (2), and lastly the rear leg (3) (as seen in Fig. 4b).

Legs
Legs

Precautions to observe before lighting.

  • Use this appliance only on a firm horizontal level surface.
  • After prolonged storage, inspect the appliance for any insects and webs, which may affect gas flow.
  • Open the hood/dome prior to lighting.

Lighting the appliance using the piezo

  • It is recommended to remove any cooking surfaces when trying to light the appliance. This way it will be easy to see the burner when it is lit.
  • To light up the appliance using the piezo igniter, push and turn the control knob 90° in an anti clockwise direction, then press the piezo button to ignite the gas (see Fig. 4). If the gas does not ignite on the first spark, turn the control knob back to its “OFF” position. Try again, by pushing and turning the control knob anti-clockwise and push the piezo button to ignite the gas. If the gas has not ignited in the first two to three seconds you should close the control valve by turning the control knob back to its “OFF” position.
  • Wait approximately thirty seconds to let any accumulated gas within the burner escape. Repeat the above process if necessary until the flame ignites. The flame should normally light up within the first one to two seconds.

Lighting up using a BBQ lighter

  • When starting cold, the appliance may be lit from the top prior to fitting the desired cooking surface onto the fat pan. When lighting up a hot appliance, it is recommended that this be done by sticking a barbecue lighter through one of the vent holes underneath the burner, until it is in line with the burner (DO NOT place the BBQ lighter through the large hole directly underneath the burner). Ignite the BBQ lighter. Whilst the BBQ lighter is lit, push and turn the control knob anticlockwise to light the burner.

General

  • Once the appliance is lit, the flame intensity may be adjusted by turning the control knob anticlockwise to reduce the flame or clockwise to increase the flame.

  • When cooking food with a high fat content, flaring may occur if the selected heat setting is too high.
    Should this happen, turn the heat down until the flaring ceases.

  • Do not move the appliance when in use. It is unsafe practice to move the appliance whilst lit and may cause flaring.

  • After use, first close the control valve on the gas cylinder (where applicable). When the flame has extinguished, close the control valve on the appliance.

  • WARNING: Do not use any cooking surfaces on a high flame setting for more than 10 minutes without cooking anything as this can damage the non-stick coatings.

  • WARNING: Avoid boil over and spillage. Do not use as a heater. Not to be used for any other purpose other than cooking. Avoid using near Combustible materials.

Packing back into the carry bag

  • After use, allow your appliance to cool and fold legs of the base unit back as per instructions described above.

  • Starting with the base unit first, pack the appliance into the carry bag following the number order (as shown in Fig.5.)
    Packing back into the carry bag
    Packing back into the carry bag

  • Pack the BBQ Grid and the Flat Grid into the zipper compartments located within the lid flap of the carry bag.

Component List

Component List

Component List

The following accessories are not included, and are sold separately. Check with your local stockiest for availability.

Component List

GreenGrill Cooking Options

GreenGrill Cooking
Most of the cooking surfaces have our GreenGrill coating. This ceramic coating is completely PFOA-free; it contains no toxic substances and guarantees healthier cooking!

PREPARATION & USE

  • Seasoning’: before using the cooking surface for the first time, you can season it to give the cooking surface a thin protective layer that prevents food from sticking. It is not required but we do recommend it. It’s very easy: lightly rub cooking oil on the surface and then place over medium
    heat for 2 – 3 minutes. When it cools, wash the cooking surface with soapy water before use and grease it lightly with some oil (cooking oil of your choice, e.g. sunflower oil). It’s ready to go!

  • Note: GreenGrill coating conducts heat better than products with a regular (PTFE) non-stick coating. We therefore recommend using only 75%
    of the power of what you are used to.

  • Never leave the cooking surface on the heat source without oil. Apply a thin layer of oil with a kitchen paper towel or a brush before placing the cooking surface on the heat source. Make sure you have oiled all parts, so with e.g. a BBQ grid include the raised edges as well.

  • We recommend frying in sunflower oil or Rapeseed Oil because of the high burning point. Olive oil can have a relatively low burning point, which can cause the ingredients to stick to the pan or burn. We therefore do not recommend using olive oil.
    Tip: bring meat or fish to room temperature before frying. This will prevent sticking to the cooking surface.

  • Always use silicone and/or wooden utensils so that the GreenGrill coating is not damaged. Never use metal utensils as this can damage the coating.

CLEANING

  • Let the cooking surface cool down before cleaning. Extreme temperature changes can cause deformation of the cooking surface.

  • The GreenGrill coating is ‘Easy Clean’. Warm soapy water with a soft sponge is sufficient for cleaning the cooking surfaces with GreenGrill
    coating. Avoid scouring pads or steel wool.

  • If the cooking surface has food particles remaining from a previous use they can adhere to the coating, which can lead to brown spots. In these places, ingredients can stick to the cooking surface because the coating is no longer reached. Make sure that these spots are properly
    removed before use.

  • For stubborn stains or residues, you can try the ‘vinegar method’ for the paella pan or chef pan: pour a layer of vinegar into the pan and heat the pan slightly. The vinegar does not have to boil and should certainly not evaporate completely. Pour the vinegar out of the pan, clean the pan with soapy water and the pan is as good as new. Note: heating vinegar can give off an unpleasant smell.

  • The Soft Soak (sold separately) is the ideal companion product to facilitate overnight soaking. When using the Soft Soak, we recommend placing the cooking surface face down which allows for maximum soaking and also uses less water.

  • Any stubborn stains that remain after soaking, can be loosened and brushed away using the Soft Soak Brush (sold separately).

  • Dry with a soft cloth and you’re done!

MAINTENANCE

  • We recommend to add a little oil to the cooking surface after cleaning and spread it with kitchen paper. The oil seals the surface from the outside air and moisture. It also ensures that the food does not burn into the surface.
  • Place the cooking surface in a plastic bag before you put it into its storage bag so you are ensured the storage bag remains clean and oil free.
  • The storage bag prevents damage to the GreenGrill coating and your product.

Cooking Options

  • These are the available cooking options.
    Barbecuing: This cooking option is ideal for fat-free barbecuing of chicken, sausages, chops, kebabs, fish or vegetables.

For this type of cooking, place the fat pan onto the heat shield, and ensure that the sizzle plate is placed into the fat pan (See Fig. 6) before placing the BBQ grid onto the locators of the fat pan.
Cooking Options 
Caution: Please note that when cooking fatty meats some fat will drip onto the unit which may cause flare ups. Please use caution when handling such meats. The cooking temperatures are easily adjusted to suit your own requirements by turning the control knob to regulate the degree of heat.
Frying: This option is ideal for stir-fries, fish, breakfast, pancakes, prawns, paella and vegetables. For this type of cooking, place the fat pan onto the heat shield. Place the flat pan onto the locators of the fat pan
Please note that being a shallow pan, it is not suitable for deep-frying.
The easy clean surface encourages the minimum use of fat for healthy cooking.
Oven Dome / Wok: The dome can be used as a wok, a lid to create an oven on the BBQ, or a saucepan. For wok-style cooking, place the dome upside-down directly onto the pot stand and use to prepare stir-fries, pasta dishes or paella. To use the dome as an oven lid place the dome over a meal cooking on the BBQ option for convection style cooking. This is ideal for roasting chicken, lamp, beef or pork. The dome can also be used as a saucepan, to heat sauces, marinades, boil water, cook rice, pasta etc. Place the dome upside-down directly onto the Pot Stand.
Boiling: For this type of cooking, place the pot stand in its locator grooves on the heat shield ensuring that it is properly seated. Place a suitable pot (not less than 180mm diameter and not more than 250mm diameter) or the Safari Chef dome on the pot Stand. The fat pan has been designed in such a way that it can also be used as a windshield. One liter of water will boil in approximately 6 minutes depending on the conditions, size of pot used, etc.
Note: When using small sized pots do not attempt to use pots with plastic handles. The pot stand can also be used in the fat pan. (Remove the Sizzle Plate so that the Pot Stand can be correcly fitted into the Fat Pan)
Pan frying with the Paella Pan: This cooking option is ideal for preparing stir-fries. paellas, risottos, pasta dishes, traditional breakfasts etc.
The Paella Pan 30 is made from a high quality pressed aluminums which allows for excellent heat distribution and retention.
Pizza Baking: For this type of cooking, place the pot stand into the fat pan. The fantan has been designed in such a way that it can also be used as a windshield. Place the pizza stone onto the pot stand. Pre-heat your pizza stone before use. Ensure that food is at room temperature before placing it onto the pizza stone, DO NOT put frozen food onto a heated pizza stone. Put the dome on to create an oven effect for better heat distribution. For cooking methods when using the pizza stone, please refer to  the pizza stone user manual.
Coffee: The ideal option for brewing a cup of coffee. Anytime, anywhere!

Barbecuing

Frying
Frying
Oven Dome/wok
Oven Dome/Wok
Boiling
Boiling
Pan Frying /Paella
Pan Frying /Paella
Coffee
Coffee
Pizza Baking
Pizza Baking

Cleaning

  • Allow the appliance to cool down before you clean it.
  • Use a damp cloth wrung out in a solution of soapy water to clean exterior surfaces.
  • The grill plate is coated with a tough durable ceramic non-stick coating that has been used with great success on some of the best cookware in the world. Never the less, taking care of it can help you to enjoy extra years of healthy, easy, non-stick cooking.
  • Whilst the ceramic non-stick coating is very durable, it can easily be damaged by the use of metal cooking utensils. It is therefore recommended that only plastic or wooden utensils be used when cooking.
  • Always allow the grill/flat plate to cool before immersing it in water.
  • Make sure that no water gets onto the burners or pilot/light area. Wipe the appliance completely dry before use.
  • Do not use abrasive cleaners as they may damage the surfaces.
  • Clean the appliance after each use. After cleaning recondition the cooking surface with a light wipe of oil.
  • Do not use any high-pressure steam equipment or a water jet to clean the appliance.
  • Remove the fat from the moat of the fat pan.
  • Note: For stubborn stains, oven cleaner may be used.

Storage

  • Always allow the unit to cool down and be cleaned before storing.
  • Turn off the gas supply to the appliance, disconnect and remove the gas supply from the appliance.
  • Never store an appliance with the gas supply connected, this is an unsafe practice.
  • Store the appliance and gas supply in a well-ventilated area away from combustible material. Storage of cylinders should preferably be outdoors and must NOT be in a basement.

Maintenance & troubleshooting

Maintenance

  • If you clean and maintain your appliance on a regular basis, the life of your appliance will extend and the possibility of problems will decrease.
  • We recommend the service of your appliance to be every twelve (12) months by a service agent to ensure continued efficient operation.
  • This appliance must only be serviced by an authorized person.
  • Check your gas hose and connections regularly for any signs of leaks and every time the gas cylinder is re-filled or fitted to the appliance with every use.

Troubleshooting
In the case of a spattering flame or jet blockage:

  • Clean your burner ports in case of an over spill.
  • We recommend to clean or replace the jets every six (6) months to ensure continued efficient operation of your appliance.
  • Should the appliance operate abnormally after storage and all checks have not isolated the problem, the jet may be blocked. A blocked jet would be indicated by a weaker yellowish flame or no flame at all in extreme cases. Under these circumstances it will be necessary to remove and check and thoroughly clean out any foreign matter which may have gathered in the appliance.
  • This may be done by removing the jet using standard tools and blow any dirt from the jet, alternatively, you may purchase new jets from your local store. Do not attempt to clean the jet mechanically

Replacing a Blocked Jet:

  • Your Safari Chef 30 is fitted with a specific size jet to regulate the correct amount of gas.
  • Should the hole in the jet become blocked, this may result in a small flame or no flame at all. Do not attempt to clean the jet with a pin or other such device as this may damage the orifice, which could make the appliance unsafe.
  • To replace the jet: Remove the fat pan (Fig. 7). Gently unscrew the burner assembly (Fig. 8). Remove the three screws from the heat shield plate and remove the heat shield(Fig. 9), taking care not to damage the piezo electrode. The jet can now be removed using a suitable spanner (Fig. 10). Do not use pliers on the jet as this may damage the jet, making it unusable or impossible to remove. Screw the new jet into the valve. Do not over-tighten as this may damage the jet.
  • Reverse the above procedure to re-assemble the unit.
    Troubleshooting
    Troubleshooting
    Troubleshooting
    Troubleshooting

Spares and Accessories

  • Always use genuine spares as they have been designed to give optimum performance

Spares

Item Spare No
6540-SP043
6540-SP042
6540-SP002
6540-SP00
6540-SP003
6540-SP017
6540-SP005-V2
6540-SP019

Spares| 6540-SP019
| 6540-SP001
| 6540-SP037 (Valve & Jet 0.65)
| 6540-SP030 (0.65 Jet)
| Front L & R Leg 6540-SP010
| Back Leg 6540-SP009
| Sizzle Plate 6540-SP061

Accessories

Item Spare No.
203-100-AU
6540-100-AU
6540-200-AU
6540-600-AU
6540-900-AU
Cover (300 x 300mm) 6540-800-AU
8640-AU
98425-AU

Dome tic Warranty & Service

Dome tic Australia Pty Ltd ABN 62086366305
As the purchaser of a new Dome tic product you are entitled to full warranty cover under the conditions herein

TO REGISTER YOUR WARRANTY
Please complete and return this form together with a copy of your receipt within 60 days of purchase to:

Please note: If you choose not to register this warranty, you must keep a copy of your receipt to ensure you will receive warranty service should it be needed.

Dome tic Australia Pty Ltd
PO Box 2495 BURLEIGH BC QLD 4220

Dome tic New Zealand Limited
PO Box 12011
PENROSE, AUCKLAND 1642

On receipt of these documents your details will be entered into our customer data base. This will make it easier for you in the unlikely event that you require a warranty repair anywhere in our network of service agents across the country. If you need assistance filling out this form or making a claim under this warranty please call us on 1800 21 21 21 (Aus.) or 09 622 1490 (NZ)

Name:_ Signature:__
Address:_____

State: Postcode:
Tel: (home)____ (mobile)_
Email:___

Model purchased:_
Serial number:___

Date of purchase:_
Retailer’s name:__
Retailer’s address:_

WARRANTY PERIOD DEPENDS ON PRODUCT:

WARRANTY PERIOD| PRODUCTS COVERED| WARRANTY DESCRIPTION
2 year|

  •  Safari Chef 30

| Full warranty covering all manufacturing defects for 2 year from date of purchase

DOMETIC WARRANTY

If the product does not work as it should, please contact the manufacturer’s branch in your country (see back page).

For repair and warranty processing, please include the following documents when you send in the device:

  • A copy of the receipt with purchasing date
  • A reason for the claim or description of the fault

HOW TO SUBMIT A WARRANTY CLAIM
Please call Dome tic on 1800 21 21 21 (Aus.)

THE WARRANTY DOES NOT COVER
To avoid doubt, your Dome tic Warranty does not protect against the following;

  1. Any damage caused as a result of misuse or environmental impacts.
  2. Any damage from improper preparation before first use, such as weathering your product.
  3. Faulty installation or modification made during installation or set up of the product.
  4. Cosmetic blemishes or fading that do not affect the operation of the product and could be considered normal wear and tear – or caused by external or environmental influences.
  5. Accidental or malicious damage by misuse, negligence or faults caused by a failure to provide routine maintenance.
  6. Faults that have resulted from normal wear and tear, including punctures, tearing, rusting or corrosion.
  7. Accessories such as pegs and guy ropes.
  8. Repairs carried out by repair agents that are not authorised by Dome tic.
  9. Products used commercially, or on a permanent site are not covered by the full warranty due to Commercial or permanent static use.
  10. Negligence, accidental or deliberate misuse, or alterations to the product not approved by Dome tic.
  11. Any loss or damage caused by a failure to follow the manufacturer’s instructions for usage, installation, operation or maintenance.
  12. Damage/failure to operate caused as a result of improper installation or infestations of vermin, pests or insects.
  13. Perceived faults where the product is operating within the normal range of Dome tic performance specifications and these performance specifications were made known to you prior to purchase.

Note : removing screws or otherwise opening the outer case will void the warranty

AUSTRALIA ONLY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits provided to you as the consumer by this warranty are in addition to other rights and remedies available to you under the law.

NEW ZEALAND ONLY
This warranty policy is subject to the conditions and guarantees which are mandatory as implied by the Consumer Guarantees Act 1993 (NZ)

References

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