ZENDURE 210W Flexible Solar Panel User Manual

ZENDURE 210W Flexible Solar Panel

Specifications:

• Power Output: 210W
• The voltage at Maximum Power Point (Vmp): 41.4V
• Current at Maximum Power Point (Imp): 5.07A
• Open Circuit Voltage (Voc): 49.2V
• Short Circuit Current (Isc): 5.36A
• Cell Efficiency: 22.6%
• Cell Type: Monocrystalline Silicon
• Power Tolerance: ±0.02%
• Temperature Coefficient (Power): -0.45%/°C
• Temperature Coefficient (Voltage): -0.32%/°C
• Weight: 4.5 kg (9.9 lb)
• Dimensions: Not specified
• Operating Temperature: Not specified
• IP Rating: IP67
• Warranty: 12 Years

Product Usage Instructions

Purpose:
This manual provides information about solar energy components and their installation. Please read and comprehend this manual before purchasing and installing the panels to ensure correct usage.

General Safety Information:
Ensure that all safety precautions outlined in this manual and local regulations are followed during installation to prevent injury, damage, or property loss.

Safety Precautions:
Keep children away from the system during transportation and installation. Understand that when light shines on the solar module, it generates DC electricity with a voltage exceeding 41V.

FAQ:

How do I claim a warranty for the product?
To claim warranty, read the Zendure-App user manual and access the download link: https://eu.zendure.com/pages/download-center

Disclaimer

• As the utilization of this manual, as well as the conditions or methods for the installation, operation, use, and maintenance of photovoltaic (PV) products, may extend beyond Zendure’s control, Zendure assumes no responsibility for non-standard installations and operations. It expressly disclaims any losses, damages, and maintenance requirements arising from or related to such non-standard practices.
• Zendure shall not be held liable for any infringement of third-party patents or other rights that may result from the adoption of installation methods, accessories, etc., not provided by our company during installation and use.
• The product information and installation examples in this manual are provided based on Zendure’s and our partners’ relevant knowledge and experience and are considered reliable. However, the constraints and recommendations in such information, including product specifications, do not constitute any express or implied warranty.
• Before using the product, please carefully read the User Manual and the disclaimer of liability for this product. By using this product, it will be assumed that you have understood, acknowledged, and accepted all the terms and contents of this document. The user is responsible for their actions and all consequences arising from them. Zendure hereby disclaims any liability for losses due to the user’s failure to use the product by the User Manual.
• In compliance with laws and regulations, the company retains the final right to interpret this document and all related documents for this product.
• Any updates, revisions, or terminations of the contents, if necessary, will be made without prior notice. Users may refer to Zendure’s official website for the latest information on the product.

CONTENTS

1. Purpose
2. General Safety Information
3. Safety Precautions
4. Installation Procedures and Precautions
5. Unpacking and Precautions
6. Pre-installation Requirements
7. Installation Precautions
8. Commissioning and Troubleshooting
9. Product Specifications
10. Maintenance

Purpose

• This manual provides information about solar energy components and their installation. Please ensure that you read and fully comprehend this manual before purchasing and installing the panels to ensure correct usage. Incorrect usage may result in severe injury to the user or others, product damage, or property loss. If you have any questions, please don’t hesitate to contact us for further clarification and explanation.
• When installing modules, installers must adhere to all safety precautions outlined in this manual and any local regulations. Before installing solar photovoltaic systems, installers should have a good understanding of the mechanical and electrical requirements for such systems.
• After reading this manual, store it in a secure location for future reference regarding service and maintenance information.

General Safety Information

• Solar photovoltaic systems must be installed exclusively by qualified personnel possessing the requisite professional skills and knowledge. Installers shall assume all risks of injury that may arise during installation, including, but not limited to, the risk of electric shock.
• When exposed to direct sunlight, a single module may generate DC voltages exceeding 41 V. Exposure to DC voltages of 41 V or higher carries significant hazards. Arcing may occur when disconnecting wires connected to PV components exposed to sunlight, potentially resulting in burns or fires. Exercise extreme caution when operating, as failure to do so may lead to further complications. Therefore, it is crucial to safeguard oneself from electrical hazards.
• Solar modules convert solar energy into DC electricity and are designed for outdoor use. Modules can be mounted on a fixed outdoor structure, and the system designer and installer are responsible for ensuring compliance with the supporting structure’s design.
• Do not attempt to disassemble the module or remove any attached nameplates or components. Avoid applying paint, adhesives, or substances that obstruct the battery cell’s exposure to light on the module’s light-receiving surface.
• Avoid exposing the module’s surface to intensified artificial sunlight. During system installation, adhere to all local, regional, and national laws and statutory regulations. When installing on a vehicle or vessel, comply with relevant local and national laws and regulations.

Safety Precautions

• When light shines on the light-receiving surface of the solar module, the module generates DC electricity with a voltage exceeding 41 V. If modules are connected in series, the total voltage equals the sum of each module’s voltage. If modules are connected in parallel, the total current is the sum of each module’s current.
• During the transportation and installation of mechanical and electrical components, ensure that children are kept away from the system and the installation site.
• It is advisable to completely cover the module’s light-receiving surface with opaque material during installation. Additionally, disconnect the positive and negative terminals to prevent issues related to power generation.
• When installing or troubleshooting a PV system, avoid wearing metal rings, straps, earrings, nose rings, lip rings, or other metal accessories. Only use insulated tools that are approved for electrical installation. Adhere to safety instructions for all other components used in the system, including cables, connectors, controllers, charge regulators, inverters, batteries, and other rechargeable batteries.
• Utilize equipment, connectors, wiring, and brackets specifically designed for the installation of this solar module system. Always use modules of the same type within a particular PV system. Bypass diodes are integrated into the junction box for all modules.
• For any single module or combination of multiple modules connected in series or parallel, the cable’s cross-sectional area and the connector’s capacity must match the maximum system short-circuit current. Failure to do so can result in cable and connector overheating at high currents.
• DC fuses must be appropriately rated for the module’s overcurrent protection.
• Under normal outdoor conditions, the currents and voltages generated by the module may differ from those listed in the datasheet, depending on the weather and ambient temperature. Data specified on the nameplate are expected values under standard test conditions (STC).

EC DECLARATION OF CONFORMITY

ZENDURE TECHNOLOGY CO., LIMITED declares that the 210W Flexible Sola Panel product complies with directive 2014/30/EU(EMC), 2011/65/EU(RoHS), 2015/863/EU(RoHS).
The full text of the Declaration of Conformity is available at the following web address: https://zendure.de/pages/download-center

Declaration of conformity

• The EU Declaration of Conformity can be requested at the address： https://zendure.de/pages/download-center
• Dispose of old equipment (applies in the European Union and other European countries with separate collection (waste collection)) Old equipment must not be disposed of in household waste! Every consumer is legally obliged to dispose of old equipment that can no longer be used separately from household waste, for example at a collection point for recyclables.
• To ensure proper recycling and avoid negative impact on the environment, electronic devices must be taken to a collection point in their community or district. For this reason, electronic devices are marked with the symbol shown here.
• Batteries and accumulators must not be disposed of in household waste! As a consumer, you are legally obliged to dispose of all batteries and accumulators, regardless of whether they contain pollutants or not, at a designated collection point. To be delivered to the collection point in your community/city or to the trade, so that they can be disposed of in an environmentally friendly way.
• Marked with: Cd = Cadmium, Hg = Mercury, Pb = Lead. Return your product with a built-in battery only in a discharged state to your collection point!

Installation Procedures and Precautions

Obtain information regarding any site requirements and pre-approvals for installation and inspection from the relevant authorities before proceeding with installation.

When installing the product, take measures to ensure fire safety

The installation site should be free from flammable materials. Before installation, disconnect the positive and negative terminals of the solar panel completely. Only use tools that are approved and insulated for electrical installations.

Unpacking and Precautions

• Carefully unpack the solar panel and ensure that you adhere to all instructions provided on the packaging.
• The contents of the package include: 2 × solar panels, 1 × user manual, 2 × 2m solar parallel connection cables, 24 × cable ties

Note:

1. Do not step, walk, stand, or jump on any module, as uneven stresses may impact the micro cracks on the battery cell, affecting the module’s reliability and user experience.
2. Do not use sharp tools on the module to score, cut, slice, or slash either the front or back of the panel.
3. Do not carelessly bend, shake, fold, or drop the flexible panel.
4. Keep all electrical contacts and connectors clean and dry.

Pre-installation Requirements

Ensure that modules comply with general system technical requirements, and ensure that other system components will not damage the modules mechanically or electrically. Modules can be connected in series to increase voltage or in parallel to increase current. In a series connection, the positive terminal of one module is connected to the negative terminal of the second module. In a parallel connection, the positive terminals of one module and the second module are connected, as are their negative terminals

A series connection is shown in the diagram:

A parallel connection is shown in the diagram

• It is recommended to connect modules with the same electrical output in the same series to prevent mismatching, which can result in an effect less than the sum of individual outputs.
• Avoid shading, as even a small amount of shade will reduce power output.
• Ensure that the module receives direct sunlight even on the shortest day of the year.
• To maximize electricity generation, the module should face due south in the Northern Hemisphere and due north in the Southern Hemisphere. For details on the optimal installation angle, refer to your local PV installation guide or the installation angle requirements provided by a reputable solar installer or system integrator.

Installation Precautions

The installation methods provided below are for reference purposes only. Zendure supplies certain module installation and connection accessories (refer to the packaging list for details). Any system installers must ensure that the installation adheres to all specifications.
The module panel is constructed from flexible material with 12 holes positioned along its edges. It can be secured using optional adapter bolts inserted through the available holes or by applying structural adhesive or double-sided adhesive foam tape to the panel’s rear surface. Regardless of the chosen installation method, it is crucial to maintain gaps between the panels and the roof. This promotes airflow and facilitates efficient heat dissipation, ultimately extending the service life and optimizing power generation output.

Caution:

• Modules must be securely mounted to withstand all anticipated loads, such as wind and snow loads.
• Each module is equipped with two labels that furnish the following information:
• Nameplate Sticker: Contains details regarding the product type, electrical parameters, weight, dimensions, etc., as measured under standard test conditions.
• SN Code Sticker: Each module is assigned a unique serial number.

Note:
It is imperative not to remove any labels from the solar panel, as doing so will void the product warranty policy provided by Zendure.

Commissioning and Troubleshooting

• Zendure strongly recommends that all commissioning and maintenance of the solar module system be carried out by qualified PV (Photovoltaic) technicians!
• Before connecting modules to the system, it’s essential to test them.
• Always test all electrical and electronic components of the system before commissioning. Follow the provided instructions for each part and piece of equipment.
• To assess the electrical performance of the module, typically, the module is exposed to sunlight without being connected to a load. Exercise caution and prioritize personal safety when conducting these measurements.

If abnormal power generation occurs, troubleshoot the issue using the following steps:

1. Inspect all wiring to ensure there are no open circuits or poor connections.
2. Check the open-circuit voltage of each module.
3. Measure the open-circuit voltage with the module completely covered with opaque material, then remove the material and measure the open-circuit voltage at its terminals. Compare the values.

If the voltage between the terminals differs by more than 5% from the nominal value at an irradiance of 2700 W/m² (65.0 W/ft²), this indicates a poor electrical connection.

Product Specifications

(1083 × 1104 × 2.5mm)

Operation Temperature| -4 ℉ to 149 ℉

(-20℃ to 65℃ )

IP Rating| IP67
Warranty| 12 Years

Maintenance

To ensure optimal module performance, we recommend the following maintenance procedures:

1. Clean the flexible module surface as needed using water and a soft sponge or cloth. For stubborn dirt, mild detergent can be used. Avoid using sharp or hard cleaning tools. It is advisable to clean in the morning or evening when the sun is less intense (irradiance below 200 W/m² or 18.6 W/ft²).
2. Inspect electrical and mechanical connections every six months to ensure they are clean, securely fastened, and free from damage.
3. Prevent leaves and other objects from covering the solar panel surface. Partial shading not only reduces power generation efficiency but can also lead to excessive currents in certain areas, potentially damaging components.

In case of any issues, always consult a qualified expert for investigation and follow the maintenance instructions for all components used in the system, including brackets, charge regulators, inverters, batteries, etc.

Thank you for choosing Zendure to handle your charging needs. To serve you better, please fill out the information below and retain this card for your reference.

User’s Information

• User’s Name:
• Contact Telephone:
• Postal Address:
• E-mail:
• Product Information Product Model:
• Purchase Date:
• Store Name and Order ID:
• Product Serial Number:

Within the warranty period, you can enjoy return, exchange, and repair services by these policies.

Warranty Period

The warranty periods for our products are as follows:

• A Warranty Extension is offered for some of our products. To receive a warranty extension, you’ll need to register your product in the Zendure app, and there may be additional costs or other conditions involved.
• The table above indicates the warranty periods for products purchased from Zendure or its retail partners. Warranty periods for products ordered through Zendure’s crowdfunding campaigns (Kickstarter, Indiegogo, etc.) may differ. Please review your product’s documentation for more information.
• THIS WARRANTY POLICY IS LIMITED TO ZENDURE PRODUCTS ONLY. IN THE CASE OF ANCILLARY PARTS OR ADD-ON DEVICES SUPPLIED BY ZENDURE, PLEASE REFER TO THE WARRANTY TERMS PROVIDED BY THE RELEVANT MANUFACTURER.
• The effective warranty period starts from the date of the product’s purchase, as indicated on the appropriate invoice, receipt, or billing statement.
• To verify your purchase and to better serve you, we may require information about your order (the sales receipt including date of purchase, order ID/number, and the name of the retailer), your warranty card, and when applicable, your product’s serial number.

Warranty Exclusions
In the event of damage related to the causes listed below, no warranty claims will be acknowledged or accepted. Claims that relate to defects that are caused by the following factors are not covered by Zendure’s warranty obligations.

1. Can not provide proof of purchase
2. Force majeure (storm damage, lightning strike, overvoltage, fire, thunderstorm, flooding; social causes such as war, turmoil, government intervention, strikes, embargoes, market conditions, etc.)
3. Accidental damage, misuse, abuse, non-compliant use, normal wear and tear, theft, loss, or confiscation
4. Improper application of electrical supply voltage, current, and/or frequency
5. Improper installation, commissioning, start-up, configuration, or operation (contrary to the guidance detailed in the installation manual supplied with each product)
6. Inadequate ventilation and circulation resulting in insufficient cooling and natural airflow
7. Modifications to any part of the product
8. Unauthorized repair attempts
9. Products whose serial number sticker or imprint has been removed, defaced, or tampered with
10. Products purchased from unauthorized dealers/resellers
11. Free products/rewards/gifts
12. Products used outside of the purchasing region, and products that are shipped to areas that are not easily accessible by courier or freight services, such as overseas or remote islands
13. Cosmetic or superficial defects, dents, marks or scratches, which do not influence the proper functioning of the product
14. This limited warranty does not cover any battery cell or product containing a battery cell unless you fully charge the battery cell within thirty (30) days of receiving the product and subsequently charge it at least once every 3 months. Failure to do so will void the warranty for the battery cell and coverage for any associated damage or malfunctions. It is preferable to fully charge it within seven (7) days of receiving the product.
15. Our warranties are non-transferable from end user to end user.

Furthermore, this limited warranty and related service will not exceed the original cost of the Zendure product.
Please note that these warranty terms and conditions are subject to change without prior notice. The Zendure Support Team reserves the right to make a final determination regarding warranty service eligibility and to determine the appropriate solution, which may include replacement, repair, or refund, at its sole discretion.

How to Claim your Warranty

• Step 1
  Claim your warranty on any channel below: www.zendure.com
  Email to support-eu@zendure.com
  Zendure apps

• Step 2
  Please be prepared with documentation or a short video with the following information:
  Order number
  Proof of purchase
  Serial number
  Visual proof depicting the defect (include video or photo)
  Email address
  Contact telephone number
  Address for receiving the replacement

• Step 3
  The Zendure support team will make a final determination regarding warranty service with our RMA report. This may include options such as shipping the product for repair, on-site repair, or replacement.

• Step 4
  Ship the item(s) to Zendure with your RMA number included on the shipping label on the outside of the packaging. Do not write the RMA number on the green carton box.

Read the Zendure App user guide and access the download link here:
https://eu.zendure.com/pages/download-center

Zendure USA Inc.
ZENDURE TECHNOLOGY CO., LIMITED
Geschäftszeiten: Mo. bis Fr. 09:00 – 17:00 PST
Telefon : 001-800-991-6148 (USA)
0049-800-627-3067 (DE)

Support / Kontakt:
https://zendure.de/pages/contact
https://eu.zendure.com/pages/contact-us
https://zendure.com/pages/contact

Website:
https://zendure.de
https://eu.zendure.com

EU-Importeur: Zendure DE GmbH
Adresse : Hoferstraße 9B, 71636 Ludwigsburg
E-Mail: support-eu@zendure.com
© 2023 Zendure USA Inc. All Rights Reserved. Printed on recycled materials. MADE IN CHINA

support-eu@zendure.com

References

• Zendure - SuperCharged | Zendure
• Zendure EU
• Contact Customer Service – Zendure – Zendure EU
• Zendure - SuperCharged | Zendure
• Contact Us – Zendure
• SuperCharged
• SuperCharged
• Kontaktieren Sie den Kundendienst – Zendure

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