BAXI Assure 500 System 2 Wall Hung Natural Gas or LPG Boiler User Guide

June 17, 2024
BAXI

BAXI Assure 500 System 2 Wall Hung Natural Gas or LPG Boiler

TECHNICAL SPECIFICATION

We’ve upgraded our Baxi Assure residential System boilers to deliver a range that’s more efficient, and easier to install, wire and maintain than ever before – all whilst offering the same impeccable performance and user- friendliness that you’ve come to expect.

Better efficiency

  • 94% annual efficiency
  • Efficient System boiler providing high-performance central heating and hot water
  • Can be fitted with energy-boosting add-ons that reduce the strain on the boiler whilst reducing emissions – including Flue Gas Heat Recovery units, and In-Flue Outdoor Sensors for weather compensation

Better flexibility

  • Safe, easy manual conversion between natural gas and LPG without needing an accessory kit
  • Rear pipework enables flexible siting
  • Available in a range of outputs

Better reliability

  • Pre-heated siphonic condensate trap prevents freezing and lock-outs in extreme winter conditions
  • Raised gas valve reduces the risk of water damage when extracting wet components
  • Robust, corrosion-resistant brass hydraulics and stainless steel heat exchanger
  • Oversized rainwater drip tray hose prevents damage from horizontal rainwater ingress

Better for installation and maintenance

  • Internal fit telescopic flue option – can be installed quickly, safely and cheaply by one person from within the property, and without needing a separate vertical flue adapter
  • ‘Positive Fit’ pressure relief valve combined with separate drain saves time and money on boiler drain-downs during repairs
  • Colour-coded and removable wiring block, allowing for easy access and speed of wiring
  • 31 error code history allowing for faster first-time fixes

Better for the end-user

  • Backlit digital displays for ease of use in dark cupboards
  • Digital pressure gauge making it easier for the end-user to top up the central heating water pressure

Better for the future

  • Sustainable, recyclable vertical sleeve packaging
  • Certified OpenTherm, for maximised boiler efficiency
  • Enabled integration with future connected services

Technical details

    UNITS 515 System 2 518 System 2 524 System 2
Product code     7814318 7814319 7814320
WEIGHTS        
Maximum installation lift weight   kg 28 29 30
Appliance packed gross weight   kg 32.4 32.4 32.4
CONTROLS        
Reset button     Yes Yes Yes
User-adjustable DHW temperature     Yes Yes Yes
User-adjustable CH temperature     Yes Yes Yes
LCD temp / status / fault diagnosis display     Yes Yes Yes
GAS        
Gas (natural gas / LPG)     NG or LPG NG or LPG NG or LPG
Inlet supply pressure   mbar 20 20 20
Maximum gas rate (natural gas)   m3  / hr 1.64 1.97 2.61
Maximum gas rate (LPG)   m3  / hr 1.2 1.44 1.92
Heat input central heating CH   kW max (Pnc) 15.5 18.6 24.7
    kW min (Pnc) 4.9 4.9 4.9
Heat output CH (non-condensing)   kW max (Pnc) 15 18 24
    kW min (Pnc) 4.8 4.8 4.8
Heat output CH (condensing)   kW max (Pnc) 16.3 19.9 26.3
    kW min (Pnc) 5.2 5.2 5.2
Heat input domestic hot water   kW max gross (QnwHs)
Heat output domestic hot water   kW max (Pn)
ErP PRODUCT INFORMATION        
NOx   mg / kWh 31 32 32
NOx class     6 6 6
Space heating efficiency class     A A A
Water heating declared load profile    
Water heating efficiency class    
Seasonal space heating energy efficiency   % 94 94 94
Sound power level, indoors   dB 47 49 52
ELECTRICAL        
Electrical supply   Volts / Hz 230 / 50 230 / 50 230 / 50
Permanent live required     Yes Yes Yes
Power consumption   Watts 85 88 91
External fuse rating   Amps 3 3 3
Internal fuse rating     F2AH / 250V F2AH / 250V F2AH / 250V
Ingress protection rating     IPX5D IPX5D IPX5D
Integral ‘boiler only’ frost thermostat     Yes Yes Yes
    UNITS 515 System 2 518 System 2 524 System 2
--- --- --- --- --- ---
MECHANICAL        
Pre-plumb jig     Optional Optional Optional
Isolating valves     Yes Yes Yes
Gas supply connection   mm 22 22 22
Central heating connections   mm 22 22 22
Domestic hot water connections   mm 15 15 15
Condensate drain connection   mm 21.5 21.5 21.5
Safety discharge connection   mm 15 15 15
HYDRAULIC        
Maximum domestic hot water flow rate   l / min at 35°C rise
Domestic hot water operating flow rate (min)*   l / min
Domestic hot water operating pressure (min)   bar
Domestic hot water operating pressure (max)   bar
Central heating safety discharge pressure   bar 2.5 2.5 2.5
Temporary rigid filling link included     No No No
Integral automatic boiler bypass     Yes Yes Yes
Integral expansion vessel capacity   litres 7 7 7
Maximum capacity of CH system   litres 100 100 100
Compartment ventilation required     No No No
CH system inhibitor required     Yes Yes Yes
24hr pump exercise     Yes Yes Yes
Pump overrun     Yes Yes Yes
Heat exchanger material     Stainless steel Stainless steel Stainless

steel

  • Where low flow taps or fittings are intended to be used in the DHW system connected to the boiler, it is strongly recommended the DHW flow rate does not fall below     2.5l / min. This will ensure reliable operation of the DHW function.
    CONCENTRIC FLUE SYSTEM|  |  |  |  |
    Concentric flue diameter|  | m| 60 / 100 & 80 / 125| 60 / 100 & 80 / 125| 60 / 100 & 80 / 125
    Standard horizontal telescopic flue kit length (60 / 100)|  | mm| 315-500| 315-500| 315-500
    Internal fit telescopic flue & elbow kit length (short / long)|  | mm| 300-470 & 420-690| 300-470 & 420-690| 300-470 & 420-690
    Maximum equivalent horizontal / vertical length (60 / 100)|  | m| 10| 10| 10
    Maximum equivalent horizontal / vertical length (80 / 125)|  | m| 20| 20| 20
    Equivalent length per 135° bend|  | m| 0.5| 0.5| 0.5
    Equivalent length per 90° bend|  | m| 1| 1| 1
    DIMENSIONS AND SERVICE CLEARANCES

    A Boiler width|  | 395mm
    B Boiler height|  | 700mm
    C Boiler depth|  | 285mm
    D Side clearance|  | 2.5mm
    E Upper clearance|  | 178mm
    F Lower clearance|  | 150mm
    G Front clearance (in operation)|  | 5mm
    G Front clearance (for servicing)|  | 450mm

Service clearances shown here are the minimum recommended dimensions. Greater clearance will aid installation and maintenance.

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How we can help you
With Baxi, the heating system is only part of the story. We’re also passionate about giving you the service and support you need, for the lifetime of your Baxi product.

Baxi Design
Our design service team will plan and configure installations around each property’s unique requirements, free of charge.

Baxi Genuine Parts
We have a full range of approved spares and quality heating essentials for all Baxi Assure products. Visit baxi.co.uk/genuineparts for more information.

Literature and BIM libraries
We have installation instructions, user guides and BIM files for our product ranges, available at baxi.co.uk/specification

Unique service plans
We provide comprehensive homeowner maintenance and support plans.

Product training
We offer practical, hands-on courses, covering all Baxi Assure products. They’re carried out by qualified experts at our state-of-the-art training centres nationwide. Visit baxi.co.uk/assuretraining or speak to your Business Development Manager to find out more.

Baxi Project Hub
Baxi Project Hub is our intuitive project management portal, where specifiers and contractors can register warranty and Gas Safe notifications for Baxi Assure installed products. There’s also the Project Hub app, so that warranty registrations and Gas Safe notifications can be done on site. Visit baxi.co.uk/projecthub or speak to your Business Development Manager to find out more.

Expert service and support
We’re always here to help with product queries, installations and maintenance. Visit baxi.co.uk/trade/technical-support or call our Technical Support Helpline on 0344 871 1525 for more information.

For everything else
Contact your Business Development Manager or Specification Manager at baxi.co.uk/assure for more information.

Baxi Assure, The Complete Home Service
As the UK moves towards a carbon neutral future alongside an ever growing demand for housing, providers are having to take a fresh approach. That means more tenanted social housing, and more economical, energy-efficient new homes. With our fresh approach, we’ll make sure we deliver the reliable, efficient heating and hot water solutions our specification partners need – for today and tomorrow. The Baxi Assure range of solutions does just that, with a broad range of boiler, cylinder, air source heat pump and low-carbon product packages to suit any new build or refurbished property. Find out more at baxi.co.uk/specification

BAXI-Assure-500-System-2-Wall-Hung-Natural-Gas-or-LPG-Boiler-
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Baxi policy is one of continual improvement and development. The right to change specification and appearance without prior notice is reserved. The reproduction of colours is as accurate as photographic and printing processes allow. The consumer’s statutory rights are not affected. E&OE 500SYSTEM2_ISSUE1_03/23

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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