Ooma Home Phone LTE Adapter User Guide

June 17, 2024
Ooma

Ooma Home Phone LTE Adapter User Guide

Installation Instructions

Step 1

If you are replacing an existing Ooma 4G adapter, unplug it from your base station. Use the included shipping label to return the old adapter to Ooma.

Step 2

Use the provided USB cable to plug the LTE Adapter into the USB port on the back of the Ooma Telo or Phone Genie Base Station. If the provided cable is not long enough, you can use any USB cable up to 15′ long

Step 3

Unplug the power cable from the Base Station, then plug it back in again to restart it.

Status Lights

Blinking Blue, Green, and Red LED cycles through LED colors during its first boot cycle.

Solid Yellow (simultaneous red and green) Device is booting up after its first boot cycle.

Blinking Green Adapter is powered on but searching for signal.

Solid Blue Adapter is connected with excellent signal strength.

 Solid Green Adapter is connected with good signal strength.

Blinking Red Adapter is missing its SIM.

4G Placement Advisory

For the best 4G signal, place the adapter in an area of your house with good cellular reception such as in a room with a window. The adapter should not be placed in a corner, against a wall, or within five feet of a large metal object like a water heater or refrigerator. To get more precise signal strength information, download the Ooma Setup app on your iPhone or Android smartphone.

NOTE: This LTE adapter may be used only with an Ooma Telo. It may not be used with any other devices, including computers, laptops and other mobile devices, and any attempts to so use with any such other devices is a violation of the Ooma Terms and Conditions. All provisions of the Ooma Terms and Conditions shall continue to apply.

Need assistance?

Check out these resources for troubleshooting guides or additional help:
Online knowledgebase: www.ooma.com/support User manuals: www.ooma.com/userguide Community forum: forums.ooma.com
Live customer care: 1-888-711-6662

For warranty, safety, and other legal information, visit ooma.com/legal
© 2022 Ooma, Inc. All rights reserved. P/N: 710-0217-100

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References

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