SVAGO SV-630 ZG Infinite Position Zero Anti Gravity Recliner User Manual

SVAGO SV-630 ZG Infinite Position Zero Anti Gravity Recliner

Product Specifications

Chair Reclined: 62.2×30.3×33.1
Packing Carton: 45.3×31.7×25.6
Weight| Net Weight: 110 lbs
Gross Weight: 129 lbs
Maximum Load Weight: 400 lbs
Required Recline Clearance: 11.8 inches
Usage Condition| Environmental temperature: 10 – 40°C
Contrasting humidity level: 30-85% RH
Storage Condition| Storage temperature: 20 – 55°C
Storage humidity level: 30-85% RH
Safety Feature| Equipped with overheating and power surge detectors

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:
DANGER: To reduce the risk of electrical shock, always unplug Svago™ from the electrical outlet immediately after using and before cleaning.
WARNING: To reduce the risk of burns, fire, electric shock, or injury to persons:

• Do not put hands or fingers near the footrest mechanism on the under side of the chair while this product is running. Touching the mechanism can result in injury.
• If the supply cord is damaged, it must be replaced by the manufacturer its service agent, or a similarly qualified person in order to avoid a hazard.
• An appliance should never be left unattended when plugged in. Unplug from the outlet when not in use, and before putting on or taking of parts.
• Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons. Keep children away from extended foot support (or other similar parts).
• Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
• Never operate this product if it has a damaged cord or plug if it is not working properly, if it has been dropped or damaged, or dropped into water. Return this product to a service center for examination and repair.
• Do not carry this appliance by supply cord or use cord as a handle.
• Always keep the power cord away from heated surfaces.
• Never operate this product with the air openings blocked. Keep the air openings free of lint, hair, and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
• Do not use this product when standing on a damp floor, or when any part of the body is in contact with plumbing or any similar ground.
• Do not use this product if noise above normal sound is heard.
• Do not stand on or in the appliance. Use only while seated.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance. Please consult your doctor if you have any doubts about using this chair or if you are pregnant, undergoing medical treatment, using a medical electronic device or are receiving oxygen.
• Comfortable clothing is recommended while using this product.
• If you feel any abnormal discomfort during the operation of this product, turn off the power immediately and do not use the product. Consult your physician.
• Do not pull on the AC cord.
• When using this product after it has been in storage, check to see that the product is operating properly before use.
• Always confirm that there are no obstacles behind the product and that there is sufficient space to recline.
• Do not attempt to repair this product yourself.
• This product is designed for personal in-home use.

Commercial use will void warranty.

• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will ft in a polarized outlet only one way. If the plug does not ft fully in the outlet, reverse the plug. If it still does not ft, contact a qualified
  electrician to install the proper outlet. Do not change the plug in any way.

CHAIR COMPONENTS

Check the accessories first

CHAIR SPECIFICATIONS

Model No.

|  | Description
---|---|---
 | SV -630
Rated Voltage| Input 110-120V
Rated Frequency| 60Hz
Out-put| 24V DC 3A
Rated Power Consumption| 72W
Auto Timer| 15 minutes
Dimensions (LWH)| Chair Upright：39.4″x30.3″x47.2″
Chair Reclined：62.2”x30.3”x33.1”
Packing Carton：45.3″x31.7″X25.6″
          Description

Weight| Net Weight| 110 lbs
Gross Weight| 129 lbs
Maximum Load Weight| 400 lbs
Required Recline Clearance| 11.8”
Usage Condition| Environmental temperature 10 -40 Contrasting humidity level 30-85RH
Storage Condition| Storage temperature 20 -55 Storage humidity level 30-85RH
Safety Feature|  Equipped with overheating and power surge detectors

CHAIR DIMENSIONS

PLACING THE CHAIR

1. Lay a carpet, etc. on the set-up place.
   It prevents damaging the floor and muffles the noise during use.

2. Ensure there is suffcient space to allow the chair to recline.
   In order not to touch the wall or other things when reclined, allow a clearance of 30cm(11.8″) or more to the front and the back of the chair.

Notes

• Place the chair on a level surface.
• Keep the chair at least 1 meter(3ft) away from AV machines like a TV or radio.
• Do not keep the chair in a place with high humidity like a bathroom.
• Do not keep the chair in a place where it will be exposed to direct sunshine for an extended period, or in a place near to a heater where the temperature may reach high levels.

PREPARATIONS PRIOR TO USE

1. Check the cloth of the chair
   Prior to use, be sure to check that the cover cloth and the cloth of other parts are not torn. If the chair has been torn anywhere, stop using the chair immediately, unplug the power source, and obtain service. This is to avoid any injury or electric shock.

2. Check the power cord

   • Check that there is neither breakage nor damage to the power adaptor.
   • Check that the cords are not caught or placed beneath the chair.

3. How to connect the power source

   • Connect the power adaptor with the chair.
   • Insert the power plug into an outlet.

OPERATION GUIDE

1. On/Off
   • When you press the button, the lamp of on/off and 6 arrow buttons illuminates, the chair is idle, and will start to work when you press any other function buttons.
   • When you want to suspend the operation or have some abnormality with your body, press the On/Off button, the operation stops, and all the lamps are extinguished.

ZGR
When you press the button, the backrest, footrest, and seat are automatically adjusted to prearranged ZG-Recliner reclining angles.

• Reclining motion can be paused by pressing either the On/Off button or the ZGR button; if the On/Off button is pressed, press again chair will restore to the home position and be power-off; if the ZGR button is pressed, you still can press function buttons for desired motion.
• After achieving the ZGR position, you still may adjust the backrest and footrest angles by pressing the relevant buttons.

Lumbar Support

• Press the Lumbar button to start its 15-second motion, and press again to hold the desired support strength before this motion ends, the third press will cancel the support gradually; if 15 seconds finish without holding, the second press can cancel the support gradually.
• Lumbar support will stop working if turn to press the air massage button, and vice versa.
• Lumbar support will hold even though the chair system automatically shuts off, press again or power off to close it.

Air Massage
predetermined sequences. They stretch muscles to loosen tension with a soft massage that improves circulation and relieves body fatigue.

• Press the Air Massage button to start the massage motion, and press again to stop it.
• Air massage will pause during any reclining adjustments and resume automatically after adjustment.

Heating

• Press the Heat button to start heating back, and press it again to stop it.
• The heating cycle is 1 hour without cancel stop, this motion is the independent operation of the
• Heating will pause during any reclining adjustments and resume automatically after adjustments.

Upholstery Motion of Head, Back, Foot

• Press and hold the relevant button to activate the motion, and release the button when the desired angle is achieved.
• These buttons work even though the On/Off button is not open.

NOTE: Be sure to check that there is nobody or any pets around the chair before adjusting the backrest. It may result in an accident or injury.

Memory Positions

• Press and hold the Setup button for 3 seconds to get flashing M1/M2, and press M1/M2 to confirm a new memory position has been set.
• Press the M1/M2 button to achieve the memory position which has been set before.
• If you want to quit during the M1/M2 motion, press any of the arrow buttons to stop.

Smart Wake-up

• Press the Timer button to start setting, and press again to plus and minus the 1 to 6 hours option.
• When time is up, the On/Off button is flashing, soft air massage program will proceed and get the user back to the home position, meanwhile, all functions stop working.
• If you want to quit during the time-up program, press the On/Off button to restore to the idle mode.

Automatic Shut-off

• The Svago chair has 15 minutes automatic shut-off function. Air Massage stops after 15 minutes and can be reset by restarting the On/Off button. Meanwhile, upholstery reclining and restore movement stop at the existing position, and restore to the home position by restarting On/Off button.

CAUTIONS – AFTER USE

• Bring the chair to its upright position.
• Turn off the power.
• If the chair is not used for an extended time, disconnect the power cord.

MAINTENANCE PROCEDURE

WARNING
Be sure to disconnect the power plug from the outlet before maintenance

NOTE

• Do not attempt to use benzene. Thinner alcohol, alkaline detergent, or bleaching agent
• For cleaning, this may result in deformation, discoloration, or cracking.
• HEAD REST, BACK PAD, SEAT COVER, ARM REST, FOOTREST, PILLOW(LEATHER) Perform daily maintenance by wiping with a soft dry cloth. When parts are badly soiled, adopt the following maintenance procedure.

1. Use an eraser to wipe gently.
2. Wipe it with a dry cloth afterward.
   • When leather parts are scratched, try to use finger pulp to appease them first, then wipe it with a dry cloth afterward.
   • Do not force-dry with a drier.
   • Do not force contact with vinyl products for an extended period. It may cause discoloration.

NOTES

• Leather is a natural material, so imperfections grain, dye variations, and natural markings do not constitute a defect.
• Polyurethane foam padding tends to soften and light creases may form on the leather cover for three months. These are natural occurrences and do not require any type of maintenance.
• A professional cleaner should be contacted for particular types of stains such as inkmarks.

TROUBLESHOOTING

WARNING
If the trouble persists after following the proper countermeasures, stop using the chair to avoid possible accidents. Disconnect the power plug from the outlet and consult the Svago service department. Do not attempt to repair the chair, instead contact a certifed technician.

WARRANTY INFORMATION

Svago products have the following warranty: Svago ZG-Recliner provides a one-year in-home servicing warranty and a two-year parts warranty. Svago customer service will not issue Return Material Authorizations (RMAs)for products. In case of missing parts or service issues, please contact the Svago service department. Svago will not issue Return Material Authorizations (RMAs)to buyers.

SERVICE AND TECHNICAL SUPPORT

• Consumers may contact Svago’s Customer Service Department at 1-877-977-0656 between 10.00 am and 6.00 pm EST, Monday through Friday, or email us at Service@cozziausa.com or visit our website at www.svago.com for warranty and service issues.
• Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the Svago service department regarding a repair.
• A Svago customer service representative will attend to most consumer inquiries but in some cases, a technical service specialist will be required to provide enhanced support.
• Non warrant repair is provided on a ‘per incident’ basis. Svago customer service will verify that the unit has failed and provide instructions for repair. All applicable repairs, parts, shipping, handling, local tax, and a ‘ per incident’ fee will be charged for non-warranty repairs and support calls.
• Proof of purchase (original receipt) is required for all warranty repairs or servicing.

EXTENDED WARRANTIES

• Svago offers extended warranty programs to enhance ownership of Svago products. An extended warranty provides a three-year limited repair or replacement massage chair warranty with on-site service.
• Please visit www.svago.com for the latest terms and pricing for extended warranties.

PRODUCT REPAIRS

• Many Svago parts may be installed by the consumer in his/her own home with parts and instructions supplied by Svago, such as remote controller replacements that do not require a technician.
• Floor Models and Demonstration Units have a pro-rated Warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by the retail partner. Proof of purchase is required to obtain warranty service and parts. Non-warranty parts and service are available at a ‘per incident’ charge.
• Warranty Coverage Period: warranty coverage starts at the time the consumer purchases their chair. Proof of purchase is required for all warranty repairs. The warranty period is measured by continuous calendar days based on the seven-day week.
• Field Service: The Svago Customer Service Department will diagnose and schedule an authorized service provider to repair the chair in the customer’s residence.
• Parts: all parts deemed necessary for repairs will be shipped to the customer at no charge by the Svago Service Department.

CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

• Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the consumer operating the chair according to the corresponding instruction manual.
• The warranty only applies to Svago products and does not include any accessories or enhancements.
• Field service requires pre-approval and must be performed by Svago’s authorized field service personnel. Field service is only available in the United States and major metropolitan areas in Canada.
• Softening of foam and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.
• Fading, wear, and piling of fabric occur naturally and do not constitute a defect under this warranty.
• Natural markings, grain, and dye variations in leather do not constitute a defect under this warranty.
• Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of the electrical/power supply, loss of power, a dropped product, a malfunction or damage of an operating part due to failure to implement the manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism or environmental conditions (fire, foods, rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather conditions). Loss of use during the period the product is at a repair facility or is otherwise awaiting parts or repair.
• Damage due to shipping and handling does not constitute a defect under this warranty.
• Under no circumstances shall Svago or its representatives be liable for indirect consequential or incidental damage (including damages for lost profits, business interruption, bodily injury, or medical problems) even if the other party has been advised of the possibility of such damages or possible problems.
• Warranties are non-transferable and shall be instead of any other warranty express or implied, including but limited to any implied warranty or merchantability of fitness for a particular use.
• Svago’s sole liability and the purchaser’s exclusive remedy shall be for repair, or at Svago’s option, for the replacement of the defective part. Notwithstanding the above, if replacement parts for defective materials are not available, Svago reserves the right to make substitutions instead of repair or replacement.
• All warranties begin on the date of purchase, no allowance or extension is offered for delivery and/or installation.
• Warranties do not apply to rental, business, commercial, institutional, or other nonresidential users.

WARRANTY REGISTRATION FORM

FAQ

Frequently Asked Questions

• Q: How do I clean the chair?
  • A: To clean the chair, use a damp cloth with mild detergent to wipe the surface gently. Avoid using harsh chemicals that may damage the material.
• Q: Can I leave the chair plugged in when not in use?
  • A: It is recommended to unplug the chair from the electrical outlet when not in use to prevent any electrical hazards and save energy.

Please mail to

• ADDRESS: COZZIA USA LLC 861 S. Oak Park Road, Covina, CA 91724
• TEL: 1-877-977-0656
• FAX: 1-800-521-4712

References

• The Best Massage Chairs for a Healthier Life
• Zero Gravity Chair - Redefining the Zero Gravity Recliner - Svago.com
• Manual-Hub.com – Free PDF manuals!

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