gabb GW23 Watch User Manual

Gabb GW23 Watch

Copyrights
Copyright © 2023 Gabb Wireless Inc. | All rights reserved. Gabb and the Gabb logos are trademarks of Gabb Wireless Inc. No part of this publication may be duplicated, reproduced, shared, or used in any form, regardless of written or electronically, without the prior written consent of Gabb Wireless Inc. Gabb Wireless Inc. reserves the right to make changes without prior notice.

Disclaimer
Information about your wireless device and third-party services. Gabb Wireless is the mobile carrier associated with this wireless device, but many services and features offered through this device are provided by or in conjunction with third parties. Gabb Wireless is not responsible for your use of this device or any non-Gabb Wireless applications, products, and services, including any personal information you choose to use, submit, or share with others. Specific third-party terms and conditions, terms of use, and privacy policies apply. Please review carefully all applicable terms, conditions, and policies before using this wireless device and any associated application, product, or service.

About Your Watch

Front

NOTES

• Devices and software are constantly evolving. The screen images and icons you see here are for reference only.

Back

Getting Started

Charge Gabb® Smart Watch Wirelessly
Your watch is charged wirelessly, without inserting the cable into the device.

1. Make sure your wireless charging cable is connected to a charging brick that meets 5W (5V/1A) specifications (charging brick is not included).
2. Place your watch on the wireless charging cable. Align the back of your watch with the top side of the wireless charger.
3. Check the charging icon on your watch to verify that your watch is charging.
4. You should see the fully charged status on the screen of your watch when it is 100% charged.

NOTES:

• Only use the supplied wireless charging cable for optimal charging performance.
• To avoid interference, do NOT place any object between the watch and the wireless charging cable.
• If you don’t see the charging icon appear on your watch after you place it on the wireless charging cable, contact customer support immediately.

Turn On/Off Your Watch
Power on: To power your watch on, press and hold the power button until the logo shows up and enters the Home Screen.

Power off: To power it off, press and hold the power button again until you see “Power off?” on the screen. Tap to turn off your watch.

Setting Up Your Watch (TBD)

1. Activation
2. Download MyGabb App
3. Create Gabb ID
4. Connect to Network
5. Pair to Parent App
6. Assign Safe Zones

Activation (TBD)
When you turn on your watch for the first time, it will run activation in the background. It may take a short while to get your watch ready.

Download MyGabb App on Parent Smartphone

To complete the device setup, make sure you have access to a reliable wireless network. Then, follow the instructions below to pair your watch with the app.

1. Download the MyGabb App on your phone. If your phone runs on Android, download the app from the Google Play Store; if your phone runs on iOS, download the app from the Apple Store (data usage may apply). The app is necessary to pair with the watch to set up GPS location tracking, SOS functionality and more.
2. Open the app and log in with the same email and password you used to place your order on www.gabb.com
3. Tap Add Device .
4. Follow the instructions on the app like filling out your child’s information – the child that will be using the device.
5. Turn on the Gabb Watch (it may take a few minutes to initialize, really make sure you’re in a high cell service area).

Create Gabb ID (TBD)

You will need to create a Gabb ID at gabb.com.

Gabb ID is a secure account for your child that offers services such as cloud backup of their watch settings, contacts, photos, and videos. It is also linked to Gabb Subscriptions (such as Gabb Music). Each child or device user has their own unique Gabb ID, which is associated with the Parent Gabb Account (the parent’s email) used during the initial purchase. Using the Gabb ID App in your device, you can create a Gabb ID when you first open the Gabb ID App. Make sure you are in an area with good Wi-Fi signals.

1. Open the Gabb ID App.
2. Tap “Create a Gabb ID”.
3. Enter the username and password you have registered for your Gabb account.
4. You will receive a verification code to your email (the parent’s email). Enter the verification.
5. Finish the setup process. You can now sign into the MyGabb App, view billing information, and manage safety services on your child’s device.

NOTE:
You can also sign in your Gabb ID anytime by swiping left twice to enter Settings –> ID  .

Connect to Network (TBD)

When you open the MyGabb app for the first time, the app will check whether you are connected to the cellular network. If you have purchased a Gabb cellular plan, it should just take a short while to connect to the network. When connected, continue to setup the pairing in the MyGabb app on the parent phone.

NOTES: If no network is detected, you must purchase a Gabb cellular plan at gabb.com. If you have purchased a cellular plan from Gabb but still no signal detected, you should move to a spot with a better cellular signal.

Pair Device to MyGabb App (TBD)
Follow the steps below to pair your device to the MyGabb App. While you are in the parent MyGabb App, it is time to pair the watch to MyGabb App.

1. On the MyGabb app screen, select the device profile of the watch.
2. Tap Pair (Bluetooth for both the parent phone and the watch may be required).
3. Follow the on-screen prompts to continue pairing.
4. Once the devices have been paired, the eSIM setup for your watch will be completed. Your watch and your phone can share the eSIM network. Then unpair the Bluetooth connection between your watch and your phone, and restart the watch by holding the Power button.

Assign Safe Zones (TBD)

For your child’s safety, you can assign Safe Zones for the watch to track your child’s whereabouts. Once you have paired the watch to the parent MyGabb App, you can create and manage safe zones for the watch.

1. Open MyGabb App.
2. Tap on Devices.
3. Tap on your child’s device profile.
4. Scroll down the screen and tap “Safe Zones”.
5. Tap “Add new safe zone”.
6. You can set the location and radius of your safe zone.
7. Assign a name to the safe zone, such as home or school.
8. Tap on “Save” to complete.

Using Your Watch

Basic Navigation
Your watch is equipped with a touch screen. Swipe left or right to switch pages:

• Watch Face
• Apps
• Settings
• Call History
• Messages
• Contacts

NOTES: Swipe down from the watch face to access the Quick menu:

• Adjust the volume
• Adjust the screen brightness
• Turn on/off Wi-Fi
• Turn on/off Bluetooth
• Turn on the Flashlight

The Watch Face

The Watch Face is like the Home Screen where you start navigating the device functions.

• Swipe up once to use the Quick Setting panel
• Swipe down once to access recent apps
• Swipe left or right to access Apps, Settings, Contacts, Messages, and Call History.

Adjusting the Volume

Swipe down from the watch face to enter the Quick Menu and then drag the slider to adjust the volume

or
Swipe left twice from the watch face to enter Settings. Tap to go to the Volume screen. Then drag the  slider to adjust the volume.

Making a Call

1. From the watch face, swipe right to the Contacts screen. Then tap the contact you want to call. To start the call, tap and swipe the phone icon.
2. To end the call, tap icon.

NOTES: Your watch can only make and receive calls from phone numbers on the Contact list. You can manage the contacts in MyGabb App on your phone.

Receiving a Call

When the watch receives a call, it will ring and the screen will show the caller’s name.

• Tap to answer the call.
• Tap to reject or end the call.
• To adjust the volume during the call, tap the volume icon.

NOTES: Making and receiving calls and messages requires a network connection.

Sending a Message

1. From the watch face, swipe right twice to the Message screen. Then tap the contact you want to send a message.
2. Choose what you want to send:
3. To send a composed or preset quick response message, tap .
4. To send an emoji, tap .
5. To send a voice mesage, tap .

Receiving a Message

NOTES: The watch can only exchange messages with contacts whose permission is allowed. You can manage contact permissions with MyGabb App on your phone. If your message storage is full, you will receive a message informing your oldest messages will be regularly deleted. You may also delete messages yourself.

Checking Call History

From the watch face, swipe right three times to enter Call History to check your missed call(s), incoming call(s) and outgoing call(s).

• Tap on the contact you want to call or send a message.

Turn On/Off Wi-Fi

• Swipe down from the watch face to enter the Quick Menu and then tap the Wi-Fi icon.

or Swipe left twice from the watch face to enter Settings. Scroll down to locate the Wi-Fi setting. Tap to go to the Wi-Fi screen. Then use the toggle switch to tunr it on. Tap to select an available Wi-Fi network. Enter password if required.

Turn On/Off Bluetooth

or Swipe left twice from the watch face to enter Settings. Scroll down to locate the Bluetooth setting. Tapto go to the Bluetooth screen. Then use the toggle switch to tunr it on. Tap to select a device to pair with.

Fun with Our Apps

Swipe left once to check out our apps, such as gabb Music, Gabb Go, and Fitness. Note that network connection is required for some apps.

Gabb Go
Tap to play the pet game Gabbo Go. Select a Dog or a Cat to start.

Fitness
Tap to set fitness activity

Timer

Stopwatch

Alarms

Settings
Swipe left twice to access full setting and customization options.

Volume

Ringtones

Themes

Wallpaper

Watch Orientation

Screen Timeout

Wake Screen

gabb ID

Tap ID to sign in your gabb ID.

Wi-Fi

Bluetooth

About Device

Check for Updates

Troubleshooting

1. Why is there an overheating message on my watch?
   • This may happen when you start your watch in a place where signal strength is weak, and your watch is taking longer to connect to the network. In this case, take off your watch and take it to aplace with stronger signal strength.
2. Why can’t I update my watch?
   • A: Updating the software or firmware of your watch will fail if your watch is not connected to the charger, has less than 30% power remaining, or is without a Wi-Fi connection. Please try to connect your watch to the charger and Wi-Fi network. Then update it again after it is charged to have more than 30% battery.
3. Why can’t I call my contact?
   • A: This may happen if you are in a place without cellular signal. Please move to somewhere with stronger signal strength immediately.
4. Why can’t I activate my watch?
   A: To activate your watch, you need to purchase a cellular plan from Gabb beforehand. You may purchase it at gabb.com.activate. After making a purchase, restart your watch and run the activation again.

Support and More

• gabb.com/account
• gabb.com/support
• support@gabb.com

Specifications

Touch display

| 1.41″ AMOLED, 320 x 360

Anti-fingerprint glass

Cellular network

| 4G LTE B4, B13 Cat1, VoLTE
Wi- Fi| 802.11 b/g/n 2.4 GHz
Bluetooth| 4.2
Positioning| GPS, aGPS, GLONASS
Sensor| Accelerometer
Battery| Li-Polymer 500 mAh (typical), non-removable
Charging| Wireless charging
SIM| eSIM
Buttons| 1 x Power/Home button 1 x Back/SOS button
Audio| 1 x Mic

1 x Speaker

Accessories| Wireless charging pad Watch bands
Protection| IP68
Dimensions| 40 x 46 x 14.5 mm (main body without hinge)
Weight| 52g

Safety & Precautions

FCC Compliance

This mobile device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation. Any change or modification that is not expressly approved by the manufacturer responsible for the compliance of this device voids the user’s authority to operate this device. This mobile device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Specific Absorption Rate

Your mobile device meets governmental regulations for radiation exposure. Your device includes a radio transmitter and receiver. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) set by the Federal Communications Commission (FCC) of the U.S. Government. The RF emission limits set by FCC employ a unit of measurement known as Specific Absorption Rate (SAR), which measures the amount of RF energy absorbed by a human body when using a mobile device.The applicable SAR limit defined by FCC for mobile communication devices is 1.6 W/Kg (16 watts per kilogram). The limit is set with a substantial margin of safety to assure the safety of the public as well as to account for any change in ambient environments. Tests of SAR measurements are conducted by following standard device operating and testing positions under FCC guidelines with the device transmitting its highest certified power level across all tested frequency bands. The maximum SAR values for this device as reported to FCC are as follows:

• The highest reported mouth SAR value: 1.06W/Kg
• The highest reported wrist-worn SAR value: 2.53W/Kg

This device has received Equipment Authorization from FCC. Detailed SAR information of this device including all the reported SAR values can be found on www.fcc.gov/oet/ea/fccidusing the FCC ID of this device: RYQGW23. When using the watch near your face, keep a minimum separation of 10 mm to ensure exposure levels remain at or below the tested limits.This equipment complies with the FCC RF radiation exposure limits set forth for charging mode. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

About wrist-worn testing
To test wrist-worn SAR value, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal substance. To test wrist-worn SAR value, this device has been tested and meets the FCC RF exposure guidelines for use at 0 mm with an accessory that contains no metal substance.

§15.19 (a)(3)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

§15.21
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

WEEE
This device must not be disposed of as normal household waste, in accordance with the EU directive for waste electrical and electronic equipment (WEEE – 2002/96/EC). Instead, it should be disposed of by returning it to the point of sale, or to a municipal recycling collection point.

Battery Safety Measures

• Do not disassemble, crush, deform, or probe the device’s battery.
• The recommended operating temperatures are 0°C to 35°C and the storage temperatures are -20°C to +45°C. Extreme temperatures can damage the device and reduce the charging capacity and lifespan of your device and battery.
• Do not attempt to modify, tamper, or reengineer the battery.
• Do not attempt to insert foreign objects into the battery.
• Do not immerse the battery in the water or other types of liquid.
• Do not expose the battery to liquids, chemicals, and source of fire to prevent explosion or other hazards.
• Only use the specified battery for the device.
• Only use qualified charging accessories. Use of unqualified battery or charging accessory may result in risk of leakage, fire, explosion, or other hazards.
• Do not short-circuit the battery.
• Avoid bringing metal into contact with batteries.
• Use of battery by children must be supervised.
• Only authorized service providers shall replace the battery. In the event of battery replacement, the battery must be replaced with a new battery that meets the specified standard.
• Dispose of used batteries by the regulations where you are using the device.
• Avoid dropping the device or the battery on hard surfaces to prevent damages.
• Improper use of battery may result in damage, injury, or other hazards, and voids the warranty.
• Only use qualified adapters.

Maintenance & Care

For optimal experiences, please observe the guidelines below for the maintenance and care of the device.

• Clean your device with a soft, dry cloth when it is switched off.
• Avoid using or storing your device under excessive moisture or extreme temperatures.
• Do not subject your device to severe shock to prevent damage or malfunctioning.
• Do not place heavy objects on top of your device.
• The screen surface is subject to scratches. Avoid contact with sharp objects.  Non-adhesive generic screen protectors designed specifically for LCD panels may help.
• Do not expose your device to extreme heat or direct sunlight for prolonged periods to prevent damage arising from overheating.
• Do not use paper towels to clean the screen.
• Do not clean the device with alcohol, cleaning detergent, solvents, or abrasive substances.
• Do not attempt to disassemble, repair, or make any modifications to your device. Doing so will cause damage or injury, and will void the warranty.
• Repair shall be conducted by authorized, trained technicians.
• Store your device in a dry, cool place.
• Keep your device away from flammable liquids, gases, or explosive materials.
• Do not wear the device while it is being charged.
• Do not place metallic or magnetic objects near the charging part of the device.
• Do not place your device in or near heating equipment such as water heaters, microwaves, or cooking appliances.

Proper Product Handlings

About device water-resistance

1. Your watch is water-resistant (IP68 rated)*, but not waterproof. For instance, your watch can stand rain, splash, sweat, and hand-washing, but submersion below shallow depth or high-velocity water such as diving and snorkeling is not recommended.
2. It is advised to avoid submerging your watch into swimming pools and seawater, as swimming pools and sea water contain high amounts of chlorine and salt respectively, which may damage parts of your watch.
3. Water resistance isn’t permanent, and the following conditions may impact the performance and should be avoided:
   • Dropping your watch from an elevated place
   • Impacting your watch by heavy objects
   • Exposing your watch to soap or shower gel
   • Exposing your watch to perfumes, solvents, detergents, pesticides, lotions, acidic liquids, or hair dye
   • Exposing your watch to high ambient temperature, like wearing it in a steam room or in a sauna If your watch gets into contact with the substances mentioned above, clean it with fresh water immediately and apply dry cloth (lint-free).
4. In case your watch gets wet, dry it with a lint-free cloth. If the speaker sounds muffled due to accidental submersion of the watch, don’t insert any object into the microphone or the speaker port, and don’t shake the watch to empty the water out. Simply place your watch in a place with good air circulation and away from the harmful substances mentioned above. The evaporation process will bring the speaker back to normal.

Note about IP68 protection of your watch
Your watch complies with the requirement and acceptance condition of IEC 60529 Edition 2.2: 2013 Degrees of Protection Provided by Enclosures — IP68. This indicates that your watch meets the First Characteristic Numeral 6 for Degrees of Protection against Access to Hazardous Parts and against Solid Foreign Objects, and the Second Characteristic Numeral 8 for Degrees of Protection against Ingress of Water.

Keep out of reach of small children
Do not leave your device and its accessories within the reach of small children. Your device includes small parts that may be detached or cause a choking hazard. They could hurt themselves or damage the device.

Beware of magnetic field
Do not expose your device to objects or equipment that has magnetic fields, for instance, hospital’s MRIs. Magnetic field may negatively affect the proper functionality of your electronic device. If an anomaly occurs, take your device to authorized, trained personnel for diagnose and repair.

About charging
Only use the qualified charging accessories. Use of unqualified charging accessories may damage your device and void the warranty. Avoid charging your device in a wet environment or place with extreme temperatures. If your charging accessory is wet or damaged, do not use it to charge your device.

Device heating
There are conditions that your device may become warm:

• It is being charged.
• It is under direct sunlight for a lengthy period.
• It is inside a vehicle without air conditioning turned on.
• It is undergoing software/firmware upgrade.
• It is transferring data.
• It is making long calls.
• It is in a low cell signal area.

If you experience discomfort, take it off immediately. If overheating message appears on the display of device, take it off immediately and store it in a cool, dry place.

Sensitive skin
Some users may experience allergies when wearing wearable electronic devices for a prolonged period, due to skin allergies, environmental factors or irritants. When allergic reaction occurs, take your device off for a while. It is suggested to keep your skin clean and dry to reduce the likelihood of allergies. Also, loosening the wrist band a bit may help with the condition. If your skin shows allergic symptoms around the area where you wear the device, consult with a physician immediately.

Protect your hearing
This device can generate high volume of sounds. To prevent possible hearing damage, do not listen at high volume levels for prolonged periods. Avoid holding your device near your ear for a long period if it is set at high volume. If you experience any discomfort or temporary hearing difficulty when listening to audio files from your device, discontinue the use and consult with a physician immediately regarding the symptoms

Safety in driving
Do not use or set up your device while driving. Use of wearable devices while driving could put you and others at greater risks of accidents causing serious injury, casualty and property loss. Abide the traffic laws and regulations on the use of wearable devices in the jurisdictions where you drive.
It is users’ sole responsibility to pay full attention to driving.

Safety in aircraft
Switch your device off when you are on an airplane, as the radio waves from your device may affect in-flight piloting instruments, which may impact safety during the flight. The use of communication devices on an aircraft is against the law. Be sure to follow the regulations imposed by your government. If you need to use your device on the aircraft, be sure to switch to Airplane Mode if it is supported in your device.

In a hospital
Switch your device off when you are in a hospital or healthcare facilities. Your device gener-ates RF frequency that may cause interference with critical medical instruments. This may result in faulty or anomaly for diagnosis. In addition, some instruments in healthcare facilities may radiate strong magnetic fields which may negatively impact the functionality of your device.

Gas station and explosive hazards
When you are at gas stations or environments with explosive hazards, obey all the posted warning signs to turn off your device.

Pacemakers and hearing aids
People with hearing aids or pacemakers may experience interfering noises when using this device. The level of interference depends on the type of hearing aid or pacemaker, as well as the distance from the interference source. It is recommended to increase the separation between this device and the hearing aid/pacemaker to reduce the interference. You may also consult your physician to discuss about alternatives.

Disposal and recycling
Do not dispose of this device in a household garbage bin. Products with this label must be taken to specific collection points at the end of their life. You can learn more about how to recycle your mobile device by visiting the CTIA website at www.ctia.org/news/how-to-recycle-your-mobile- device

Limited Warranty

Your product is warranted that it is free from any defect in workmanship and material, under normal use and condition, for a period of 1 year from the original date of purchase shown on your original invoice or receipt. If any such defects are found in this product within the applicable warranty period, the manufacturer (FIH Mobile Ltd.) shall, at its discrete options during the applicable warranty period, carry out repair or replacement for the defected product or part. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase shall be confirmed by showing the model number on receipt of invoice with the original date of purchase.

The warranty does not apply if any of the following circumstances occur:

• The warranty period has expired.
• Proof of purchase is absent.
• Transfer or resale of the product from any third party, including, but not limited to, any subsequent purchasers or owners of the product.
• Normal wear and tear of the product due to natural ambient conditions or force majeure, such as humidity, oxidization, corrosion, penetration of liquids, and extreme temperatures.
• Damage caused by connection with accessories, equipment, or peripherals that are not specified by the manufacturer or not compatible with this product.
• Damage caused by disassembly, modification, or repair performed by unauthorized technician or individual.
• Damage caused by non-compliance with the recommended device use instructed in the User’s Manual.
• The IMEI label on this product has been modified, altered, or removed.

The purchaser or user will be responsible for any cost regarding replacement of parts, reinstallation, transportation, and any other cost that may be incurred for the repair or replacement if any of the circumstances mentioned above are determined. This warranty statement constitutes the entirely expressed warranty, and there is no other expressed warranties, regardless of written, oral, or implied manner. This limited warranty applies only to the original purchaser of the product and cannot be transferred or assigned to any subsequent owner or user. No other party, whether dealer, service center, or agent, or employee(s) of such, is authorized to extend or transfer this warranty. By applicable laws, this warranty statement does not cover any indirect, incidental, or consequential loss or damages of any nature, including, but not limited to, loss or damages caused by commercial or financial activities. To the extent the law permits, the repair or replacement of this product does not, under any circumstances, extend the original warranty period. However, the repaired or the replaced parts are warranted in the same manner.

References

• Gabb: Safe Cell Phone for Kids
• Account - Gabb
• FAQs | Gabb Wireless
• CTIA - Home
• Gabb: Safe Cell Phone for Kids

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