Platinum Health Medical Alert System Instruction Guide
- June 4, 2024
- Platinum Health
Table of Contents
Platinum Health Medical Alert System
Specifications
- BRAND: Platinum Health
- ARE BATTERIES INCLUDED: Yes
- CONNECTIVITY TECHNOLOGY: Wi-Fi
- CONTROL METHOD: Touch
Introduction
The all-inclusive medical alert system thriive keeps you safe whether you’re at home or elsewhere in the United States where there is cellular connectivity. Since thriive uses Wi-Fi location technology, our recognized, award-winning monitoring centre can find you in case of an emergency or when you need assistance.
Ideal for senior citizens who enjoy freedom
The thriive medical alert system 2.0 keeps you mobile whether you enjoy taking long walks in the park or your neighbourhood, working in your garden, or want to travel. The best part is that you may feel more confident performing the activities you enjoy. You can always press a button to contact emergency services, family, or friends for assistance.
Additional Battery Life.
Having a simple charging cradle
Rarely do medical alert systems last longer than a few days on a single charge. The thriive mobile medical alert device defies expectations by offering ongoing protection for up to 30 days without the need for battery charging. No mobile emergency monitoring system has a longer battery life, in our opinion. In addition, it features a built-in warning light that will turn on when it’s time to recharge your mobile medical alert pendant.
Location Services via WiFi & 4G LTE Cellular
The all-inclusive medical alert system thriive keeps you safe whether you’re at home or elsewhere in the United States where there is cellular connectivity. Since thriive uses Wi-Fi location technology, our recognised, award-winning monitoring centre can find you in case of an emergency or when you need assistance.
Simple terminologies that never change
There are no additional costs or fees when you activate the service, and the monthly subscription amount is guaranteed never to increase. The monthly fee includes a convenient mobile medical alert pendant, the charging cradle, two wearable options for your device—a lanyard or a snap-on belt clip—and round- the-clock emergency monitoring through our U.S.-based Centre. There is no contract to sign, and cancellation is always possible.
Two-way, unambiguous communication
With the help of thriive’s robust two-way speaker and microphone, you may speak with our qualified emergency consultants in real time. If necessary, an operator will send a family member, friend, or emergency services after you push your medical alert button.
Durable, long-lasting device
The high-quality, fall-resistant thriive devices are water resistant and shower safe, making them perfect for use in bathrooms and other areas where falls are common. You can relax knowing that your thriive medical alert will provide constant security for all of your activities.
Frequently Asked Questions
Can your employees speak Portuguese or Spanish?****
Yes, there are Spanish-speaking respondents working at our monitoring Centre.
How much does a pro subscription cost on a monthly basis?****
It just demonstrates that the professional must pay extra for live monitoring. Not a wide range of choices. Without spending an hour on the phone with someone I can’t even comprehend, I too would like to know the solution.
Does this item require wifi in your home?****
No, the device works on a cell signal; wifi is not necessary.
How can I activate my Thrive? No one picks up when I call.****
It makes me question if I selected this item incorrectly because no one has called to activate my gadget.
Does it function if you trip outside or if you’re on vacation?****
Yes, if you are in the United States.
Does this come packaged with a lanyard or neckpiece? Or do I need to first purchase the subscription. This is something my grandmother wishes to wear as a necklace.****
Both the belt clip and the lanyard for wearing around the neck are included with this item.
Can a cell phone-like model like this one accept incoming calls? Is there a phone number I can offer people to call me after it has been activated?****
There was no phone number provided. The emergency call centre is the only channel of communication.
What will happen if the thrive does not detect falls?****
The Thiriive provides worry-free, dependable 4G LTE service for anyone, is compact, lightweight, and maintains a charge for more than 30 days. On-the-Go! At the touch of a button, we can reach you immediately through the gadget and provide you with whatever support you require. It can find you anywhere and is safe to use in the shower.
Do I have to switch to Verizon since I now have Sprint?****
No, you don’t need to alter. Thrive makes use of the service. Your cell provider is not the means of connection for the device. Both are distinct.
Does it offer service in all 50 states, including Hawaii and Alaska?****
Yes.
Does this system support TMobile’s mobile network?****
There is no need for you to offer any cellular service. All of the thriive devices are independent. They have their own mobile network. Depending on what you require for coverage in your specific area, we have both Verizon and AT&T certified 4G LTE available.
Does this (without the call centre service) function in Mexico?****
No, the monitoring service is necessary for all of our equipment.
What measurements exactly does this thing have?****
I gave it back, so I’m not sure. Not at all what the website claims. You receive a few months of free service, but you must continue to pay for monthly service in order to maintain the device.
How can you verify your location? By GPS? How will you know where I am if I am unable to communicate?****
Even if you are unable to communicate vocally, Thriive devices use GPS and WiFi signals to properly establish your location.
How can I subscribe if I buy this?****
When you order the service, the equipment is delivered swiftly and comes with instructions for completely charging it before you call customer support to activate by giving the necessary account details. After that, they try it out on your device to make sure everything is configured properly.