ingenico Axium Dx8000 Base W1 Avec Socle User Manual

ingenico Axium Dx8000 Base W1 Avec Socle

Specifications

• Port:
  • a USB type-C power port
  • a RJ45 network port
  • a RJ22 serial port
• Power Size and Weight:
  • USB HOST output: 5.0V DC 0.5A
  • Charge output: 5.0V DC 1A when USB HOST is working, 5.0V DC 1.5A when USB HOST is not working
  • Size: 193.8mm x 89mm x 38.6mm
  • Net Weight: 0.18kg
• Environmental Conditions:
  • Temperature:
  • Running: 4°C – 10°C
  • Storage and Delivery: 5°C – 90°C
  • Humidity:
  • Running: 10% – 90%
  • Storage and Delivery: 5% – 90%
  • Atmospheric Pressure: 86 kPa – 106 kPa; Below 2000 meters above sea level

Product Technology Features
Product Functions:
The base has three main functions:

1. DX8000 charging: Connect the base with the power adapter, then place DX8000 on the base to get charged.
2. Serves as extended communication ports of DX8000: Network port, serial port, USB port, etc.
3. Typical applications: Enables DX8000 to communicate with the host computer via serial port and get an Ethernet through the Network port.

Product Usage Instructions

WiFi Connection
Connect DX8000 to the Base WiFi:

1. Power on the base.
2. Click the Settings menu on DX8000, then click Base [step 1].
3. Click the scanning box [step 2] and scan the Data matrix code label on the back of the base.
4. In the Pop-up menu, choose “Only use base WiFi” [step 3].
5. You will receive a “Successfully Connected” status [step 4].

Frequently Asked Questions (FAQ)

• Q: How do I reset the base to factory settings?
  A: To reset the base to factory settings, follow these steps:

  • Go to the Web Setting of the base.
  • Select “Restore factory Setting.”
  • Confirm the action to restore the base to its original settings.

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Product Introduction

What’s in the Box

• subject to ordered product configuration
• Open the package to check if there are any disabling masks or transportation damage in the terminals and fittings.

Procedures：

1. Open the package.
2. Check the following items(Subject to actual product configuration):
   • Base host. Product instruction.
   • USB type-C cable
   • 5V 2A Power adapter
   • AC transfer head for EU
   • AC transfer head for UK
   • AC transfer head for UL
3. Save the transportation package and packing material for second use.

Device Layout

Button
10. DX8000 Charging Contact| |

Interface definition
RJ45 interface

USB-TYPE A interface

USB-TYPE B interface

RJ22 Serial interface

Product Technology Features

Port

| a USB type-C power port a RJ45 network port

a RJ22 serial port

---|---

Power

| USB HOST output：5.0V DC 0.5A

Charge output：5.0V DC 1A, when USB HOST is working.

5.0V DC 1.5A, when USB HOST is not working.

Size and Weight

| Size：193.8mmx89mmx38.6mm

Net Weight：0.18kg

Environmental Conditions
Environmental conditions for running, storing, and delivering the product:

Temperature

| Running| ～4
---|---|---
Storage and Delivery| – 0C-40～

Humidity

| Running| 10 ％～ 90％
Storage and Delivery| 5％～ 90％（     40   ）
Atmospheric pressure| 86kPa～106 kPa; Below 2000 meters above sea level

Product Functions
The base has three main functions as below:

• DX8000 charging: Connect the base with the power adapter, then place DX8000 on the base to get charged.
• Serves as extended communication ports of DX8000: Network port, serial port, USB port, etc.
• Typical applications: Enables DX8000 to communicate with host computer via serial port, and get Ethernet through Network port.

WiFi connection

Connect DX8000 to the base WiFi

• Power on the base.
• Click the “Settings” menu on DX8000, and then click “Base” [step 1]
• Click the “scanning box” [step 2], and scan the Data matrix code label on the back of the base.
• On the Pop-up menu, we can choose “Only use base wifi ”. [step 3]
• After that, we can get the “Successfully Connected” status.[step 4]

Web Setting of base
The base can be set from the web.

• Use a computer to connect the base via WiFi.

• The web setting IP of the base is 192.168.47.1.

• The login name is Admin. Password is the Pairing Password.(Pairing Password please refer to the rear label for details)

• Users can get the status based on the status page.

• User can get and change the Ethernet parameter on the Network page.

• User can get and change the WLAN parameter on the WLAN page.

• Users can change the operating mode, enable DMZ, or set static DHCP on the Advanced page.

• Users can update the firmware of the base, save and reload the settings, and change the password on the Manage page.

Restore factory Setting

• Use Paperclip to click the RESET button 3 seconds to restore the factory setting of the base.
• The position of the RESET button is below.

Pairing connection

• If DX8000 want to use the USB ports or RJ22 serial port on the base, it should be paired to the base.

Prepare for Base Pairing

• Only one DX8000 can use the USB ports and RJ22 serial port of the base at the same time.
• If the red indicator light is on, it indicates the base is available for pairing.
• If the green indicator light is on, it indicates the base is successfully paired. If the base is to be paired with another DX8000, long press on the [Pairing] button to clear the pairing record .
• When the red indicator light is on, pair another DX8000 with the base. Illumination of two color indicator lights：

Pair method

• First, connect DX8000 to the base via chapter 3.1 and choose “Pair base”. [step1]
• After pairing, we can check the Ports and Version of base from DX8000 [Step2].

Unpair method

• Only the paired DX8000 could be unpaired with the base. When DX8000 unpairs the base, the base will change its conditions to“unpaired” with the red light on.
• Click the blue button besides the SSID [Step1]. Click “YES” [Step2] to unpair the base with DX8000:

Ethernet Parameter Setting
Procedures:

• Tab on “Network” and enter the WAN Setting or LAN Setting menu.
• Enter WAN Setting to get and set the WAN parameter.
• Enter LAN Setting to get and set the LAN parameter.

WLAN Parameter Setting

• Enter the WLAN menu.[Step1]
• AXIUM DX8000-BASE-W1 only has 2.4G WLAN, so we can click “2.4GHz WLAN” to set the 2.4G parameter. [Step2]
• We can set Channel, RF power, and bandwidth and get WLAN MAC on the menu. [Step3]

Advanced Setting

• Enter the advanced menu.
• We can set the operating mode, DMZ, and static DHCP of the base[Chart 1].
• In operating mode, we can set the base work in different modes [Chart 2].
• We can set DMZ[Chart 3]and add static DHCP[Chart 4].

Base Operating Modes
Gateway / Router Mode – Default Operating Mode

• The local router distributes a corporate IP address to the Base Station Ethernet port.
• Base distributes IP addresses to DX8ooo devices via internal DHCP server.
• DX8oooBase and devices are on a private network segment (e.g. 192.168.47.X).
• Only the Base Station IP address is visible to and addressable by the network.
• All of the device’s private IP addresses are masked from the network by NAT.

Bridge Mode – (Also known as Access Point Mode

• The router distributes corporate IP network addresses to the bases and DX8ooo devices.
• Base and devices are directly connected to the local router and on the same network segment.
• The base DHCP server is turned off and NAT is not used.
• All device IP and MAC Addresses are visible to and addressable by the network.

WiFi Repeater Mode

• Designed to expand wireless coverage, by connecting two bases by Wifi.
• For example, DX8000 is too far away to connect to Base A.
• Put Base B between Base A and DX8000 & Set Base B to repeat Base A.
• DX8000 can connect to the internet via Base B.
• Does not operate with a Mesh network.

Management Setting
Upgrade the firmware of base

• First,we use software manager to install the wifidockfirmware.apk in DX8000, as follow :

• Second, we pair the base with DX8000. Wait for upgrading. [Step1].And get the successful tips[Step2]. Check the version of the base[Step3].

Save the setting of base

Load the setting of base

Fixing of the base

In some scenes, we want to fix the base and the DX8000 to the table. The fixing structure is not a standard configuration.
We need to buy it from the agent. Installation procedures as below:

• First, fix the space block on the table with screws.
• Second, fix the Base Fixing structure on the space block with three screws.
• Third, put the base on the structure to lock it.
• Fourth, fix the Base Fixing structure on the base with three screws.
• Fifth, change the battery cover of DX8000 and put DX8000 on the base to lock it.
• If we want to unfix the base and DX8000, we can use a screwdriver to push the area of the structure to unfix them.

FAQs

• Q1: The base fails to connect DX8000.

  • Cause 1： DX8000 WLAN is not yet opened.
    Solution： Open WLAN via the drop-down box of DX8000.

  • Cause 2：DX8000 is placed too far away from the base.
    Solution： Place and pair the devices within 10 meters.

  • Cause 3：The password of the DX8000 base is changed.
    Solution： Input the correct password, or restore the factory setting to get the default password.

• Q2 It displays that the base is not connected to DX8000, while the green indicator light of the base flashes.

  • Cause 1： The two devices are too far away from each other that its connection fails. Solution: Place the two devices near, better within 10 meters.
  • Cause 2：The DX8000 is not paired to the base. Solution: Only one DX8000 can be paired to the base at the same time . The paired DX8000 may not be this one. We can pair this DX8000 to the base according to Q4.

• Q3： The device plugged in the USB port cannot be recognized.

  • Cause: The USB port only supports for products of the company such as the scanning gun （e.g. BR200-B) scanning box(e.g.DCS20), E830MIS and USB devices of serial ports such as CH34x, PL230, FTDI, CP210X. Other devices are not supported for now. Solution: If new USB devices need to be developed, please consult after-sales personnel.

• Q4： How to pair one paired base with another DX8000?

  • Solution: After powering on the base, press on the [Pairing] button for 3 secs. After that, the base is in “unpaired” status with red indicator light on. Perform pairing operations on DX8000. The base only saves the information of the latest DX8000 successfully paired with.

• Q5: It cannot be recognized when the base connects to PC/ECR by USB TYPE-B port.

  • Cause: It requires a CH340 driver to be installed on PC/ECR.
  • Solution: For Windows, supported versions include 11/10/8.1/8/7/VISTA/XP/2000/98. And almost Windows 11/10 with Internet connection, the driver can be automatically installed once the device connects to the PC at the first time. Other Windows variants are also supported, including Windows Server (2022/2019/2016/2012/2008/2003), Windows Embedded and Windows loT. For macOS and Android, there are available drivers, but need to be installed manually. For the Linux version is higher than 2.6.32 (or equal to 2.6.32), there is an available driver just inside OS. But a few Linux versions that are customized (the driver may be removed) need to be installed manually. And for Linux which version is lower than 2.6.32, it also needs to be installed manually.
    For more details please consult after-sales personnel.

Notes

• Prevent the terminal from sun exposure, high temperature, moisture, and other mean conditions.
• Cut off the power before cleaning the device and wipe the main body with a dry cloth.
• When the following abnormal phenomena occur, stop running the device immediately, cut off the power supply, and report to the service provider as soon as possible:
  1. A harsh noise is heard during the operation.
  2. Impurities or water found in the machine.
  3. An unpleasant smell was found during the operation.

Delivery and Storage

Deliver the device in the normal way, avoiding rain and snow, sun exposure, and mechanical impact. The product should be stored in the original box. The box should be at least 15cm away from the floor, at least 50cm from the wall, heat source, cold source, window or air inlet.

Power Adapter

The base can only be connected to the power adapter which is provided with AXIUM DX8000-BASE-W1.
WARNING The power adapter provided is specially designed for ingenico AXIUM DX8000-BASE-W1. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. RF exposure The antenna of the product, under normal use conditions, is at least 20cm away from the body of the user. A warning statement to the user for keeping 20cm separation distance and the prohibition of operating to a person has been printed on the user manual. So, this product under normal use is located on an electromagnetic far field in the human body.

Standard

• CE Marking The CE marking indicates AXIUM DX8000-BASE-W1 complies with the requirements of European Directive 2014/53/EU on Radio Equipment for:

• The protection of the health and the safety of the user and any other person.

• The protection requirements to electromagnetic compatibility. And complies with harmonized standards.
  Operating Frequency Band (RF):

• TX Frequency:2412-2472MHz(802.11 b/g/n HT20),2422-2462MHz(802.11 n HT40)

• RX Frequency:2412-2472MHz(802.11 b/g/n HT20),2422-2462MHz(802.11 n HT40)

• Max. Of Transmit power: 16.66dBm (802.11 b), 15.97dBm (802.11 g), 14.28dBm (802.11 n HT20), 13.75dBm (802.11 n HT40)

Environment (WEEE, Batteries and packaging)
This product is labeled per European Directives 2012/19/EU concerning Waste Electrical and Electronic Equipment (WEEE) and 2013/56/EC concerning Batteries and Accumulators. Those provisions require producers and manufacturers to become liable for take-back, treatment, and recycling upon the end of the life of equipment and batteries.

THE PRODUCT

The crossed-out waste bin stuck on the product or its accessories means that the product belongs to the family of electrical and electronic equipment, and waste batteries must not be thrown away but collected separately and recycled. Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old products and used batteries.

Packaging waste must also be collected separately to assure proper disposal and recycling. In this way, you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can affect the environment and human health. “INGENICO is a trademark of BANKS AND ACQUIRERS INTERNATIONAL HOLDING. This Document is Copyright © 2023 BANKS AND ACQUIRERS INTERNATIONAL HOLDING. BANKS AND ACQUIRERS INTERNATIONAL HOLDING retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of BANKS AND ACQUIRERS INTERNATIONAL HOLDING. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of BANKS AND ACQUIRERS INTERNATIONAL HOLDING. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to BANKS AND ACQUIRERS INTERNATIONAL HOLDING for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. BANKS AND ACQUIRERS INTERNATIONAL HOLDING however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between BANKS AND ACQUIRERS INTERNATIONAL HOLDING and the user. BANKS AND ACQUIRERS INTERNATIONAL HOLDING is not responsible for any use of this device, which would be non-consistent with the present document. All trademarks used in this document remain the property of their rightful owners”
Copyright© 2023 Ingenico –Banks and Acquirers International Holding SAS All rights reserved

References

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