SNOW JOE 24VBAT-XR12 12.0 Ah Lithium Ion Battery Instructions
- October 30, 2023
- SNOW JOE
Table of Contents
24VBAT-XR12 12.0 Ah Lithium Ion Battery
Instructions
12.0 Ah LITHIUM-ION BATTERY
24V MAX* | USB-C
Model 24VBAT-XR12
If you have any questions or comments, please call the Snow Joe ®+ Sun Joe®
customer service department at: 1-866-SNOWJOE (1-866-766-9563)
*Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.
SAVE THESE INSTRUCTIONS
Original instructions.
© 2022 Snow Joe, LLC. All rights reserved.
Know Your 24V Lithium-Ion Battery
Read the owner’s manual and safety rules carefully before using your battery.
Compare the illustration below to the battery in order to familiarize yourself
with the location of the various controls and adjustments. Save this manual
for future reference.
- Battery
- Battery indicator LEDs
- Battery indicator button
- Push lock button
- USB-C port
Technical Data
Battery Voltage Max …………………………………24V DC
Battery Capacity ………………………………………….. 12 Ah
USB-C Input/Output …………………….5V, 3A | 9V, 3A 12V, 3A | 15V, 3A | 20V, 2.25A
Net Weight ………………………………………3.7 lbs (1.7 kg)
Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.
Unpacking
Carton Contents
- Battery
- Manual and registration card
- Carefully remove the battery and check to see that all of the above items are supplied.
- Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Instead, please call the Snow Joe®+ Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging materials until you are ready to use your new battery. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.
IMPORTANT! The equipment and packaging materials are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!
Charging
Using a USB-C charging cable (not included), plug the USB-C connector into the
battery. Then plug the other end of the cable into an AC adapter (not
included) for charging at an electrical outlet (Fig. 1).
The battery indicator LEDs will illuminate to indicate charging progress. All
three LEDs will light up once the battery is fully charged, at which point
unplug the battery from the charging cable.
NOTE: You may also charge the battery
using other USB devices such as computers.
NOTE: When disconnected from a power source, the USB-C port can also be
used to charge other electronic devices such as smartphones and tablets.
The battery can also be charged using 24V iON+ chargers such as the 24VCHRG-
HS-DPC (sold separately) shown below (Fig. 2).
NOTE: Refer to the optional accessories for all compatible chargers.
ATTENTION!
Compatible with most 24V iON+ tools. Go to snowjoe.com/xr12 for product
compatibility.
Service + Support
If your Snow Joe® 24VBAT-XR12 Lithium-Ion Battery requires service or
maintenance, please call Snow Joe® + Sun Joe® customer service at
1-866-SNOWJOE (1-866-766-9563) for assistance.
Model + Serial Numbers
When contacting the company or arranging service from an authorized dealer,
you will need to provide the model and serial numbers, which can be found on
the registration card. Copy these numbers into the space provided below.
Optional Accessories
WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this battery. Contact Snow Joe® + Sun Joe ® if you are unsure whether it is safe to use a particular replacement part or accessory with your battery. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
| Accessories | Item | Model |
|---|---|---|
| 24V iON+ Lithium-Ion Battery Quick Charger | 24VCHRG-QC | |
| 24V iON+ Lithium-Ion Dual-Port Battery Charger | 24VCHRG-DPC | |
| 24V iON+ Lithium-Ion High Speed Dual-Port Battery Charger | 24VCHRG-HS-DPC |
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe®+ Sun Joe® to provide notice of such changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
SNOW JOE®+ SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer.
We strive to make your experience as pleasant as possible. Unfortunately,
there are times when a Snow Joe®, Sun Joe® , or Aqua Joe® product (“Product”)
does not work or breaks under normal operating conditions. We think it’s
important that you know what you can expect from us. That’s why we have a
Limited Warranty (“Warranty”) for our Products.
OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free
from defects in material or workmanship when used for ordinary household use
for a period of two years from the date of purchase by the original, end-user
purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized
sellers with proof of purchase. Because Snow Joe is unable to control the
quality of its Products sold by unauthorized sellers, unless otherwise
prohibited by law, this Warranty does not cover Products purchased from
unauthorized sellers. If your Product does not work or there’s an issue with a
specific part that is covered by the terms of this Warranty, Snow Joe will
elect to either (1) send you a free replacement part, (2) replace the Product
with a new or comparable product at no charge, or (3) repair the Product. How
cool is that!
This Warranty gives you specific legal rights, and you may also have other
rights which vary from State to State.
PRODUCT REGISTRATION :
Snow Joe strongly encourages you to register your Product. You can register
online at snowjoe.com/register, or by printing
and mailing in a registration card available online from our website, or
calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or
by e-mailing us at help@snowjoe.com. Failure to
register your Product will not diminish your warranty rights. However,
registering your Product will allow Snow Joe to better serve you with any of
your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original
owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for
non-household or rental applications. This Warranty also does not apply if the
Product was purchased from an unauthorized seller. This Warranty also does not
cover cosmetic changes that do not affect performance. Wearing parts like
belts, augers, chains and tines are not covered under this Warranty, and can
be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).
References
- Snow Joe: America's #1 Leader In Cordless Equipment, Pressure Washers & Snow Throwers
- Register Your Product | Product Registration For Your Snow Joe®, Sun Joe®, Aqua Joe®
- Snow Joe: America's #1 Leader In Cordless Equipment, Pressure Washers & Snow Throwers