XTERRA Fitness TRX1400 Treadmill Instruction Manual

June 17, 2024
XTERRA FITNESS

XTERRA-Fitness-LOGO

XTERRA Fitness TRX1400 Treadmill

PRODUCT REGISTRATION

Congratulations on your new treadmill, and welcome to the XTERRA Fitness family!
Thank you for your purchase of this quality unit from XTERRA Fitness. Your new unit was manufactured by one of the leading fitness manufacturers in the world and is backed by one of the most comprehensive warranties available. XTERRA Fitness will do all we can to make your ownership experience as pleasant as possible for many years to come.
If you have questions, or if parts are missing or damaged, or if you require customer service, call 870-336-4286. Please have your model number and serial number handy when you call.
Please take a moment at this time to record the name of the dealer, their telephone number, and the date of purchase below to make any future, needed contact easy. We appreciate your support and we will always remember that you are the reason that we are in business.

WARRANTY REGISTRATION

  • Use your smartphone to scan the QR code above to quickly and easily register your new XTERRA Fitness machine.
  • You can also go to xterrafitness.com/warranty under the Support tab to register online.

PRODUCT LABELS

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SERIAL NUMBER STICKER
This sticker will be found on the rear of the motor cover.
Please record the number below the barcode to register your treadmill’s warranty.

PROPOSITION 65 WARNING
This sticker will be found on the rear of the motor cover. The State of California requires us to inform you that this unit was manufactured using chemicals that could cause harm with improper use.

SAFETY WARNING STICKER
This sticker will be found on the interior side of your treadmill’s upright. The same warning can be found in this manual. Please read and be aware of the precautions before operating your unit.

WARNING A AVERTISSEMENT SERIOUS INJURY COULD OCCUR IF THESE PRECAUTIONS ARE NOT OBSERVED.

  • Consult your physician before use.
  • Stop immediately if you become dizzy or experience chest pains and consult your physician.
  • Heart Rate monitoring systems can be inaccurate; use them for reference only.
  • Read all warnings on the unit and be properly instructed or read the Owner’s Manual on how to use it before beginning.
  • Inspect this machine for damage before use.
  • Keep body, clothing, and fitness accessories clear of moving parts.
  • Risk of personal injury – Keep children under the age of 13 away from the machine.

SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:
Read all instructions before using this appliance.
DANGER – To reduce the risk of electric shock:
Always unplug this appliance from the electrical outlet immediately after using and before cleaning.
WARNING – To reduce the risk of burns, fire electric shock, or injury to persons:

  1. An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts.

  2. Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.

  3. This exercise equipment is not intended for use by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge.

  4. Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.

  5. Never operate this appliance if it has a damaged cord or plug if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to a service center for examination and repair.

  6. Do not carry this appliance by supply cord or use cord as a handle.

  7. Keep the cord away from heated surfaces.

  8. Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair, and the like.

  9. Never drop or insert any object into any opening.

  10. Do not use outdoors.

  11. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

  12. Connect this appliance to a properly grounded outlet only. See Grounding Instructions.

  13. The appliance is intended for household use.

  14. To disconnect, turn all controls to the off position, then remove the plug from the outlet.

  15. Do not operate equipment on deeply padded, plush, or shag carpet.
    Damage to both carpet and equipment may result.

  16. Before beginning this or any exercise program, consult a physician.
    This is especially important for persons over the age of 35 or persons with pre-existing health conditions.

  17. Keep hands away from all moving parts.

  18. The pulse sensors are not medical devices. Various factors, including the user’s movement, may affect the accuracy of heart rate readings.
    The pulse sensors are intended only as exercise aids in determining heart rate trends in general.

  19. Do not attempt to use your equipment for any purpose other than for the purpose it is intended.

  20. Wear proper shoes. High heels, dress shoes, sandals or bare feet are not suitable for use on your equipment. Quality athletic shoes are recommended to avoid leg fatigue.

  21. User Weight Limit: 265 lbs.

Please ensure that you review and adhere to the user weight restrictions and power requirements of your new machine. Failure to do so may result in serious injury or damage to your machine.

ELECTRICAL SAFETY

WARNING!
Route the power cord away from any moving part of the unit including the elevation mechanism and transport wheels.
NEVER remove any cover without first disconnecting AC power. If voltage varies by ten percent (10%) or more, the performance of your unit may be affected. Such conditions are not covered under your warranty. If you suspect the voltage is low, contact your local power company or a licensed electrician for proper testing.
NEVER expose this unit to rain or moisture. This product is NOT designed for use outdoors, near a pool or spa, or in any other high-humidity environment. The temperature specification is 40 degrees C, and humidity is 95%, noncondensing (no water drops forming on surfaces).
Circuit breakers: Avoid AFCI/GFCI circuit breakers if possible. These breakers may trip occasionally during exercise because of the high inrush currents of the unit drive electronics and motor. This is an issue that affects all unit brands. New laws in your area may require these breakers. If you do have these breakers and outlets in your home and are experiencing nuisance tripping, you should check if there are any other devices plugged into the same circuit. Some examples of devices that may also cause tripping are fluorescent lights with electronic ballasts, coffee makers, space heaters, and hair dryers.
Optimally the unit should be the only device plugged into the circuit. Our units have surge suppressors built in to help avoid nuisance tripping. We have tested several AFCI/GFCI breakers and outlets with our products. Brands we have tested are Eaton (Cutler Hammer Series), Leviton (Smart lock pro), and Schneider Electric (Canadian home series). These breakers do not trip in our testing, when connected to our units, as long as no other devices are plugged into the same circuit.

  • NEVER operate this unit without reading and completely understanding the results of any operational change you request from the computer.
  • Understand that changes in speed and incline do not occur immediately. Set your desired work level on the computer console and release the adjustment key. The computer will obey the command gradually.
  • NEVER use your unit during an electrical storm. Surges may occur in your household power supply that could damage unit components. Unplug the unit during an electrical storm as a precaution.
  • Use caution while participating in other activities while walking on your unit; such as watching television, reading, etc. These distractions may cause you to lose balance which may result in serious injury.
  • Do not use excessive pressure on console control keys. They are precision set to function properly with little finger pressure.

GROUNDING & LOCATION REQUIREMENTS

This product must be grounded. If the unit should malfunction or break down, grounding provides a path of least resistance for electric current, reducing the risk of electric shock. This product is equipped with a cord having an equipment-grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded under all local codes and ordinances.
DANGER – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet; have a proper outlet installed by a qualified electrician. This product is for use on a nominal 110-volt circuit, and has a grounding plug that looks like the plug illustrated below. A temporary adapter that looks like the adapter illustrated below may be used to connect this plug to a 2-pole receptacle as shown below if a properly grounded outlet is not available. The temporary adapter should be used only until a properly grounded outlet, (shown below) can be installed by a qualified electrician. The green- colored rigid ear-lug, or the like, extending from the adapter, must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by a metal screw.

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Location Requirements

After assembling your treadmill, you’ll need to make sure you’ve installed it in a safe area.

  • We recommend that you leave an area of at least 20in on the front, and sides of your machine. The front of the unit is where the motor is located.
  • We recommend that you leave an area of at least 6ft behind the treadmill.
  • Install your treadmill in an area where children and pets cannot access it.
  • Always keep the area around your treadmill clear of furniture, exercise equipment, and other debris.
  • Do not install your treadmill on deeply padded, plush, or shag carpet.

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PARTS INCLUDED

TOOLS INCLUDED

  • Combination M5 Allen Wrench & Phillips Head Screwdriver

PARTS INCLUDED

  • 1 Main Frame
  • 2 Uprights
  • 2 Frame Base Covers
  • 1 Console
  • 1 Deck
  • 1 Power Cord
  • 1 Lubricant
  • 1 Hardware Kit

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PRE-ASSEMBLY

WARNING: There is a Velcro strap installed around the treadmill base that prevents the unit from unfolding accidentally during shipping. If this strap is not removed properly the treadmill could spring open unexpectedly and cause injury if someone is standing near the unit when the strap is removed.
To ensure your safety during removal of the shipping strap please make sure the treadmill is positioned flat on the ground, in the orientation it would be in if you were using the treadmill. Do not turn the treadmill up on its side while removing the shipping strap. This could cause the unit’s folding mechanism to spring open. If the end of the Velcro strap (that you need to grab to remove it) happens to be under the treadmill deck, reach under the deck to grab it, but do not tilt the treadmill up to gain access to the strap end.

  1. Cut the straps, then lift the box over the unit and unpack.
  2. Carefully remove all parts from the carton and inspect for any damage or missing parts. If parts are damaged or missing, contact your dealer immediately.
  3. Locate the hardware package. Remove the tools first.
  4. Remove the hardware for each step as needed to avoid confusion. The numbers in the instructions that are in parenthesis (#) are the item numbers from the assembly drawing for reference.

ASSEMBLY

  1. Take out the treadmill from the carton and lay it aside on the smooth ground.

  2. Connect the Computer Cable (Middle) (47) with the Computer Cable (Lower)(45).

  3. Insert the Uprights (L, R)(3,4) into the FrameBase (2) with the 6pcs of 5/16” × 1/2” ButtonHead Socket Bolts (94),4pcs of Ø5/16” × Ø18 × 1.5T Flat Washers (79) and 2pcs of Ø8× Ø23 × 1.5T Curved Washers (95)by using the Combination M5 Allen Wrench & Phillips head Screw Driver (104).
    Please fix the screw without tightening it.XTERRA-Fitness-TRX1400-Treadmill-
FIG-12

  4. Connect the Computer Cable (Upper) (46) with the Computer Cable (Middle)(47).

  5. Install the Console Support (5) into the Uprights (L,R)(3,4) with the 4pcs of 5/16” × 1/2” Button Head Socket Bolts (94) and 4pcs of Ø8 × Ø23 × 1.5T Curved Washers (95) by using the Combination M5 Allen Wrench & Phillips Head Screw Driver (104).XTERRA-Fitness-TRX1400-Treadmill-FIG-14

  6. Install the left and right Frame Base Covers (24, 25) on the frame base and the uprights respectively fix by tightening four pieces ofM5 × 15m/m Phillips Head Screws (83) with Combination M5 Allen Wrench & Phillips Head Screw Driver (104).XTERRA-Fitness-TRX1400-Treadmill-FIG-15

NOTE: Please Tighten All Screws After All Components Assembly is Complete.

SETTING UP YOUR TREAD
Leveling
Use a M14 Wrench to adjust the height of the Leveling Feet.

Plugging in and Powering On
Power the unit on by plugging it into an appropriate wall outlet, then turn on the power switch located at the front of the treadmill below the motor hood, Ensure that the Safety Key is installed, as the treadmill will not power on without it. When the power is turned on, all the lights on the display will light up for a short time and the console will show the software version.
The treadmill will then enter idle mode, which is the starting point for operation.

Folding Your Treadmill

  • Lift the deck until the latch clicks in place.

Unfolding Your Treadmill

  • Press the releasing switch with your foot and pull down the running deck.

  • Gently lower the deck to the floor, supporting the deck with a hand.

Moving The Treadmill

The treadmill is equipped with four transport wheels that are engaged when folded. After folding, simply roll the unit away. No need to tilt.

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  • A safety tether cord is provided with this unit.
  • It is a simple magnetic design that should be used at all times.
  • It is for your safety should you fall or move too far back on the tread-belt.
  • Pulling this safety tether cord will stop tread-belt movement.

To Use

  1. Place the magnet into position on the round metal portion of the console control head. Your unit will not start and operate without this. Removing the magnet also secures the unit from unauthorized use.
  2. Fasten the plastic clip onto your clothing securely to ensure good holding power. Note: The magnet has strong enough power to minimize accidental, unexpected stopping. The clip should be attached securely to make certain it does not come off. Be familiar with its function and limitations. The unit will stop, depending on speed, with a one to two-step coast anytime the magnet is pulled off the console. Use the Stop / Pause switch in normal operation.

ABOUT YOUR MACHINE

  • Always use care and caution when operating your machine. Follow the instructions in this manual to ensure the safe operation and maintenance of your treadmill

  • Your new XTERRA Fitness treadmill has Bluetooth connectivity to give you access to the most advanced workout experiences available. Follow the instructions on page 20 to learn more about using the Bluetooth capabilities to their fullest potential.

  • Downloading the XTERRA+ app will help unlock more features – such as tracking workouts and sharing data via Google Fit and Apple Fitness. Simply search for “XTERRA+” in the app store on your smartphone or tablet, or scan the QRcode on the right

The XTERRA Fitness app is available on Google Play and the Apple App Store. Scan the QR Code below, and quickly and easily sign up to start taking your workout experience to a whole new level.

Be sure to follow XTERRA Fitness on your favorite social media platforms to view and share the latest fitness videos, images, and news.

CONSOLE SCREEN – OVERVIEW

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FEATURES

Program

  • Program Mode selection: In ready mode, scroll to select (P01—P24- -HRC—P01) in sequence.

Enter

  • In manual mode, scroll to select count down time, count down distance, or count down calorie training mode. In program mode, this button is used for time setting. In HRC mode, this button is used for setting time and target HR.

Stop

  • During operation, press this button to pause the machine. In setting mode, this button is pressed to return to ready mode or to go back to the previous setting during setting mode.

Start

  • When the machine is in ready mode, press this button to start the operation.

Speed Up

  • During operation, press the speed-up button to increase the speed in increments of 0.1 MPH. Press and hold for a continuous increase in speed.

Speed Down

  • During operation, press the speed decrease button to decrease the speed in increments of 0.1 MPH. Press and hold for the continuous decrease in speed.

Direct Speed

  • You can set your speed setting quickly by pressing the 3, 6, or 9 buttons on the console. Simply choose the desired speed (3, 6, 9) on the console and the treadmill will automatically adjust to that speed level.

Incline Up

  • During operation, press the incline-up button to increase the incline level. Press and hold for continuous increase in incline level.

Incline Down

  • During operation, press the incline down button to decrease the incline level. Press and hold for a continuous decrease in incline level.

Direct Incline

  • You can set your incline setting quickly by pressing the 3, 6, or 9 buttons on the console. Simply choose the desired incline (3, 6, 9) on the console and the treadmill will automatically adjust to that incline level.

USING THE XTERRA+ APP
To help you achieve your exercise goals, your new exercise machine comes equipped with a Bluetooth® transceiver that will allow it to interact with selected phones or tablet computers via the XTERRA+ App. Just download the free XTERRA+ App from the Apple Store or Google Play, and then follow the instructions in the App to sync with your exercise machine. Press the “DISPLAY” button from the APP to view the display of the current workout data. When your exercise is complete, choose “END & SAVE WORKOUT” to store the workout data.

  1. Download the App by scanning the QR code on the right.
  2. Open the App on your device (phone or tablet) and make sure Bluetooth® is enabled on your device (phone or tablet).
  3. In the App click the Bluetooth® icon to search for your XTERRA + equipment.
  4. Under the Bluetooth® scan result list, select the machine for connection. When the App and equipment are synced, the Bluetooth® icon on the equipment’s console display will light up. Click “DISPLAY”, you may now start using your XTERRA + App.
  5. When your exercise is complete, choose “END & SAVE WORKOUT” to store the workout data. You will be prompted to sync your data with each available fitness cloud site. Please note, you will have to download the applicable compatible fitness App, such as Strava, MapMyFitness, Fitbit, etc., for the icon to be active and available.

Note: Your device will need to be running on a minimum operating system of IOS 13.1 or Android 8.0 for the XTERRA + App to operate properly.

PROGRAMS – TO SELECT AND START A PROGRAM

  • Press PROGRAM after turning power on and enter program mode with the window displaying P01. There are 24 built-in programs.
  • Press PROGRAM to select one program through P01-P24 and enter time setting with the preset time 30 minutes.
  • Press SPEED Up/Down, INCLINE Up / Down to change the value of time within the range 5-99 minutes. Press START after setting to begin the workout.

USER-DEFINED MODE OPERATION

  1. Selecting the count-down training mode: In ready mode, press ENTER to enter count-down time mode. Press ENTER again to enter count-down distance mode and press ENTER the third time to enter the count-down calorie mode.
  2. Count-down time training mode: In ready mode, press ENTER to enter setting mode. The time window will be flashing displaying the preset value 30:00. Press SPEED Up or SPEED Down to change the value with a setting range 5—99 minutes. Press START to start the treadmill with an initial speed of 0.5MPH. Press SPEED+ or SPEED to change the speed. The treadmill stops automatically when the countdown speed is 0:00.
  3. Count-down time training mode: In ready mode, press ENTER two times and the distance window flashes displaying the preset value of 5 (MPH). Press SPEED Up or SPEED Down to change the value within the setting range of 1.00—99 (MPH). Press START to start the treadmill with an initial speed of 0.5MPH. Press SPEED UP or SPEED Down- to change the speed. The treadmill stops automatically when the count-down distance is 0.00.
  4. Count-down calorie training mode: In ready mode, press ENTER three times and the calorie window flashes displaying the preset value of 500CAL. Press SPEED Up or SPEED Down to change the value within the setting range 10–990CAL Press START to start the treadmill with an initial speed of 0.5MPH. Press SPEED Up or SPEED Down to change the speed. The treadmill stops automatically when the count-down calorie is 0.

HRC Mode Operation

  1. Press PROGRAM to select H-1 and press ENTER to enter HRC mode.
  2. Enter the time setting, use the Speed Up / Down key to adjust, and press ENTER.
  3. Enter the heart rate setting, use the Speed Up / Down key to adjust, and press the START button to start. The treadmill will begin to run.
  4. After the treadmill is started, the initial speed is 0.5mph, and the speed and incline can be adjusted manually. The treadmill will automatically adjust the incline according to the user’s heart rate.
  5. You must grip both pulse grips for HR reading during the program.

HEART RATE EXERTION

The old motto, “no pain, no gain”, is a myth that has been overpowered by the benefits of exercising comfortably. A great deal of this success has been promoted by the use of heart rate monitors. With the proper use of a heart rate monitor, many people find that their usual choice of exercise intensity is either too high or too low and exercise is much more enjoyable by maintaining their heart rate in the desired benefit range.
To determine the benefit range in which you wish to train, you must first determine your Maximum Heart Rate. This can be accomplished by using the following formula: 220 minus your age. This will give you the Maximum Heart Rate (MHR)for someone of your age. To determine the effective heart rate range for specific goals you simply calculate a percentage of your MHR. Your Heart rate training zone is 50% to 90% of your maximum heart rate. 60% of your MHR is recommended for burning fat while 80% is recommended for strengthening the cardiovascular system. This 60% to 80% is the zone to stay in for maximum benefit.

For someone who is 40 years old their target heart rate zone is calculated:

  • 220 – 40 = 180 (maximum heart rate)
  • 180 x .6 = 108 beats per minute (60% of maximum)
  • 180 X .8 = 144 beats per minute (80% of maximum)
  • So for a 40 year old the training zone would be 108 to 144 beats per minute.

If you enter your age during programming the console will perform this calculation automatically. Entering your age is used for the Heart Rate programs. After calculating your MHR you can decide upon which goal you would like to pursue.

The two most popular reasons for, or goals, of exercise are cardiovascular fitness (training for the heart and lungs) and weight control. The black columns on the chart represent the MHR for a person whose age is listed at the bottom of each column. The training heart rate, for either cardiovascular fitness or weight loss, is represented by two different lines that cut diagonally through the chart. A definition of the lines’ goal is in the bottom left-hand corner of the chart. If your goal is cardiovascular fitness or if it is weight loss, it can be achieved by training at 80% or 60%, respectively, of your MHR on a schedule approved by your physician.
Consult your physician before participating in any exercise program.
With this Spirit Fitness unit you may use the heart rate monitor feature without using the Heart Rate program. However, when using the heart rate monitor feature in conjunction with the Heart Rate programs, the machine will automatically adjust speed or incline to maintain the desired heart rate.

HEART RATE – PERCEIVED EXERTION
Heart rate is important but listening to your body also has a lot of advantages. There are more variables involved in how hard you should work than just heart rate. Your stress level, physical health, emotional health, temperature, humidity, the time of day, the last time you ate, and what you ate all contribute to the intensity at which you should workout. If you listen to your body it will tell you all of these things.
The rate of perceived exertion (RPE), also known as the Borg scale, was developed by Swedish physiologist G.A.V. Borg. This scale rates exercise intensity from 6 to 20 depending upon how you feel or the perception of your effort. The scale is as follows:

You can get an approximate heart rate level for each rating by simply adding a zero to each rating. For example, a rating of 12 will result in an approximate heart rate of 120 beats per minute. Your RPE will vary depending on the factors discussed earlier. If your body is strong and rested, you will feel strong and your pace will feel comfortable. When your body is in this condition, you can train harder and the RPE will support this. If you are feeling tired and sluggish, it is because your body needs a break. In this condition, your pace will feel difficult. Again, this will show up in your RPE and you will train at the proper level for that day.

Rating Perception of Effort

6 Minimal
7 Very, Very Light
8 Very, Very Light +
9 Very Light
10 Very Light +
11 Fairly Light
12 Comfortable
13 Somewhat Hard
14 Somewhat Hard +
15 Hard
16 Hard +
17 Very Hard
18 Very Hard +
19 Very, Very Hard
20 Maximal

MAINTENANCE & CARE

Post-Workout Machine Care

  1. Store your machine according to the folding instructions when not in use.
  2. Use a slightly damp cloth to clean areas where sweat or oil made contact with the machine.
  3. Use a microfiber cloth to clean the display and remove unwanted oils and other things that may damage the screen.
  4. Avoid leaving paper or other small debris in the cupholders.

General Cleaning

Dirt, dust, and hair can block air inlets and accumulate on the running belt. Please vacuum underneath your unit monthly to prevent excess build-up of dirt that can get sucked up and get into the inner workings under the motor cover. Every other month, you should remove the motor cover and carefully vacuum out dirt and hair that may accumulate.
UNPLUG THE POWER CORD BEFORE THIS TASK.

Sanitizing Your XTERRA Fitness Equipment

  • Unupholstered high-contact surfaces (hard plastics) can be sanitized using a 75% isopropyl alcohol solution and a clean, dry cloth. Spray surfaces to be sanitized, and use a dry cloth to wipe clean. Allow surfaces to dry before using.
  • For upholstered or soft-plastic surfaces, use a conditioner after sanitizing. Be sure to follow the instructions provided by the conditioner manufacturer to ensure proper use of the conditioner.
  • Alternatively, you can make your own spray by mixing the proper ratio of isopropyl alcohol and distilled water to reach a 75% solution.

Treadbelt Tracking Adjustment

The treadmill is designed so that the tread-belt remains reasonably centered while in use. It is normal for some belts to drift near one side while in use, depending on a user’s gait and if they favor one leg. But if during use the belt continues to move toward one side, adjustments are necessary.

SETTING TREAD-BELT TRACKING
An 6mm Allen wrench is provided for this adjustment. Make tracking adjustments on the left side bolt. Set belt speed at 3 mph. Be aware that a small adjustment can make a dramatic difference which may not be apparent right away.
If the belt is too close to the left side, then turn the bolt only a 1/4 turn to the right (clockwise) and wait a few minutes for the belt to adjust itself. Continue to make 1/4 turns until the belt stabilizes in the center of the running deck. If the belt is too close to the right side, turn the bolt counterclockwise. The belt may require periodic tracking adjustment depending on use and walking/running characteristics. Some users may affect tracking differently. Expect to make adjustments as required to center the tread-belt. Adjustments will become less of a maintenance concern as the belt is used. Proper belt tracking is an owner responsibility common with all treadmills.

Damage to the running belt resulting from improper tracking/tension adjustments is not covered under the Spirit Fitness warranty.

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Belt Adjustments
Tread-belt Tension Adjustment – Belt tension is not critical for most users. It is very important though for joggers and runners in order to provide a smooth, steady running surface. Adjustment must be made from the rear roller with the 6mm Allen wrench provided in the parts package. The adjustment bolts are located at the end of the step rails as shown in the diagram below.
Tighten the rear roller only enough to prevent slippage at the front roller. Turn the tread-belt tension adjusting bolts 1/4 turn each and inspect for proper tension by walking on the belt and making sure it is not slipping or hesitating with each step. When an adjustment is made to the belt tension, you must be sure to turn the bolts on both sides evenly or the belt could start tracking to one side instead of running in the middle of the deck.

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DO NOT OVERTIGHTEN – Over tightening will cause belt damage and premature bearing failure. If you tighten the belt a lot and it still slips, the problem could actually be the drive belt – located under the motor cover – that connects the motor to the front roller. If that belt is loose it feels similar to the walking belt being loose. Tightening the motor belt should be done by a trained service person.

DECK LUBRICATION

To ensure the longevity and proper function of your treadmill, proper belt maintenance is required. You should regularly check between the treadmill belt and the top of the treadmill base for proper lubrication, and to ensure that no dirt or debris has become trapped. Keeping the deck clean and lubricated at the recommended intervals ensures the longest life possible for your unit. Should lubrication dry out, or dirt become trapped, the friction between the belt and deck increases. Increased friction places undue stress on the drive motor, drive belt, and electronic motor control board which could result in catastrophic failure of these essential, expensive components.
Failure to clean and lubricate the deck at regular intervals may void the warranty.
As a part of your routine maintenance schedule, belt lubrication and cleaning should be performed every 90 days, after 90 hours of use, or earlier if you notice that the deck is dry or dirty. Please also be sure to check belt lubrication before first use.
Do not lubricate with anything other than XTERRA Fitness approved lubricant. Your treadmill comes with one tube of treadmill belt lubricant.
Extra tubes can be ordered directly from: www.Xterrafitness.com, or by calling our customer service department at (800)258-8511.

To lubricate your treadmill belt:

  1. Turn the power switch off and unplug the power cord from the wall outlet.
  2. Measure 18” from the edge of the motor cover; kneel down and reach under the belt approximately 4-6” from one edge. Squirt a line of lubricant about 1/8” wide x 15” long in an “S” pattern perpendicular to the motor cover.
  3. Repeat the process on the opposite side.
  4. Plug the electrical cord back into the outlet and turn the power switch on.
  5. Walk on the belt at a moderate speed for five minutes to evenly distribute the silicone lube.

Regularly check belt lubrication by completing the following steps:

  1. Ensure that your machine is off, and that the power cord is unplugged to minimize risk of injury.
  2. Reach between the running belt and the top of the treadmill base to verify that lubrication is present.

BELT AND DECK CLEANING

Belt & Deck Cleaning

To clean your treadmill belt:

  1. Ensure that your machine is off, and that the power cord is unplugged to minimize risk of injury.
  2. Grab one edge of the treadmill belt, and lift slightly to expose the area between the top of the treadmill base and the running belt.
  3. Do a visual check for any dirt or debris accumulation.
  4. Should dirt and debris be present, slide a towel or cleaning cloth between the treadmill belt and top of the treadmill base until you can grasp one end on each side. (The cleaning cloth should be longer than the running belt is wide to achieve this.)
  5. Using both hands, drag the cleaning cloth up and down the length of the treadmill base 1-2 times.
  6. For excessive dirt accumulation, rotate the belt halfway, and repeat step 5. Continue until your cleaning cloth is no longer picking up any dirt.
  7. Remove cleaning cloth from treadmill before plugging back in.

ENGINEERING MODE MENU
After removing the safety key, press PROGRAM and put on the safety key again to enter the engineering mode. The sequence of the setting is:

  1. Wheel size (Default: 42)
  2. Unit of speed (Default: metric 0, English 1)
  3. Minimum speed (Default: 0.5MPH)
  4. Maximum speed (Default: 10MPH)
  5. Incline level (Default: 10)

Press SPEED Up / Down, INCLINE Up / Down to change the parameters. Press ENTER to set next parameter. After finishing setting parameters, press START to start calibrating and go to ready mode.

EXPLODED VIEW DIAGRAM

XTERRA-Fitness-TRX1400-Treadmill-FIG-34

PARTS LIST

001 Main Frame 1
002 Frame Base 1
003 Left Upright 1
004 Right Upright 1
005 Console Support 1
006 Incline Bracket 1
011 Belt Guide 2
012 Motor Bracket 1
013 Motor 1
014 Drive Belt 1
015 Running Deck 1
016 Running Belt 1
017 Front Roller W/Pulley 1
018 Rear Roller 1
020 Console Assembly 1
020-01 Console Outer Cover 1
020-02 Console Inner Cover 1
020-03 Square Magnet Stop Plate 2
020-04 Safety Switch Module W/ Cable 1
020-05 Console Display Board 1
020-07 Ø3 × 10m/m_Sheet Metal Screw 2
020-08 Ø2.3 × 6m/m_Sheet Metal Screw 16
020-09 Ø3.5 × 12m/m_Sheet Metal Screw 13
020-10 Resistance Button W/Cable 1
020-11 Key Board-AK0127F 1
020-12 Key Board-AK0127G 1
020-13 Interface Board 1
020-20 Bluetooth 1
021 Motor Top Cover 1
--- --- ---
022 Rear Adjustment Base (L) 1
023 Rear Adjustment Base (R) 1
024 Frame Base Cover (L) 1
025 Frame Base Cover (R) 1
026 15 × 30mm_Square End Cap 4
027 Adjustment Foot Pad 2
028 Rubber Foot Pad 1
029 Cylinder 1
030 Transportation Wheel 4
031 Foot Rail 2
032 Rubber Foot 6
033 20 × 40m/m_Square End Cap 2
034 Incline Motor 1
035 3/8″ × 1-3/4″_Hex Head Bolt 1
036 Power Socket 1
037 Breaker 1
038 On/Off Switch 1
039 Power Cord 1
040 Button Head Plug 2
041 Handgrip Foam 2
042 Motor Controller 1
045 1000m/m_Computer Cable (Lower) 1
046 1000m/m_Computer Cable (Upper) 1
047 1150m/m_Computer Cable (Middle) 1
048 Square Safety Key 1
049 100m/m_Connecting Wire (Black) 1
050 250m/m_Connecting Wire (White) 1
051 250m/m_Connecting Wire (Black) 1
052 1200m/m_Speed/Hand Pulse Complex 1
--- --- ---
053 1200m/m_Incline/Hand Pulse Complex 1
057 Console Bracket Anchor 4
058 3.5 × 20m/m_Sheet Metal Screw 8
060 Frame Cover 1
061 3/8″ × 1-1/4″_Hex Head Bolt 3
062 3/8″ × 3/4″_Hex Head Bolt 4
063 5/16″ × 1″_Button Head Socket Bolt 1
064 5/16″ × UNC18 × 1-3/4″_Button Head Socket Bolt 1
065 1/4″ × UNC20 × 2-1/4″_Hex Head Bolt 1
066 3/8″ × 22m/m_Socket Head Cap Bolt 2
067 1/2″ × 1-1/4″_Hex Head Bolt 2
068 3/8″ × 7T_Nut 3
069 5/16″ × 2″_Button Head Socket Bolt 4
070 1/4″ × 80m/m_Socket Head Cap Bolt 2
071 M6 × 20m/m_Flat Head Socket Screw 8
073 Ø10 × 2.0T_Split Washer 6
074 1/4″ × 5T_Nyloc Nut 1
075 1/2″ × 8T_Nyloc Nut 2
076 5/16″ × 7T_Nyloc Nut 4
077 3/8″ × 7T_Nyloc Nut 3
078 Ø3/8″ × Ø25 × 2.0T_Flat Washer 4
079 Ø5/16″ × Ø18 × 1.5T_Flat Washer 8
081 Ø3/8″ × Ø19 × 1.5T_Flat Washer 3
082 Nylon Washer (A) 4
083 M5 × 15m/m_Phillips Head Screw 8
084 4 × 12m/m_Sheet Metal Screw 4
--- --- ---
085 Ø5 × 16m/m_Tapping Screw 16
086 Ø5 × 1.5T_Split Washer 3
087 M5_Star Washer 3
088 3 × 25m/m_Sheet Metal Screw 2
089 M8 × 12m/m_Hex Head Bolt 2
090 Ø8 × 1.5T_Split Washer 4
091 Ø10 × Ø25 × 0.8T_Nylon Washer 2
092 M5 × 10m/m_Phillips Head Screw 3
093 5 × 19m/m_Tapping Screw 5
094 5/16″ × 1/2″_Button Head Socket Bolt 10
095 Ø8 × 23 × 1.5T_Curved Washer 8
096 3.5 × 16m/m_Tapping Screw 7
097 Wire Tie Mount 5
100 5 × 16m/m_Tapping Screw 2
104 M5_Allen Wrench Head Screw Wrench 1
105 Lubricant 1
106 Filter 1
118 Sensor W/Cable 1
119 Sensor Rack 1
120 200m/m_Connecting Wire (White) 1
121 200m/m_Connecting Wire (Black) 1
   
   

WARRANTY – RESIDENTIAL

Effective March 08, 2023- TRX1400 Treadmill LIMITED WARRANTY

XTERRA Fitness Inc. warrants all its home use treadmill parts for a period of time listed below, from the date of retail sale, as determined by a sales receipt or in the absence of a sales receipt, eighteen (18) months from the original factory shipping date. XTERRA Fitness’s responsibilities include providing new or remanufactured parts, at XTERRA Fitness’s option, and technical support to our independent dealers and servicing organizations. In the absence of a dealer or service organization, these warranties will be administered by XTERRA Fitness directly to a consumer. The warranty period applies to the following components:

Home Use Limited Warranty

  • Warranty Frame Parts Labor
  • Residential Lifetime 90 Days 90 Days

RESPONSIBILITIES OF THE CONSUMER
This warranty applies only to products in ordinary household use, and the consumer/facility is responsible for the items listed below:

  1. Proper use of the treadmill in accordance with the instructions provided in this manual
  2. Proper installation in accordance with instructions provided with the treadmill and with all local electric codes.
  3. Expenses for making the treadmill accessible for servicing, including any item that was not part of the treadmill at the time it was shipped from the factory.
  4. Damages to the treadmill finish during shipping, installation or following installation.
  5. Routine maintenance of this unit as specified in this manual.

EXCLUSIONS
This warranty does not cover the following:

  1. CONSEQUENTIAL, COLLATERAL, OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY.
    Note: Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.

  2. Service call reimbursement to the consumer. Service call reimbursement to the dealer that does not involve malfunction or defects in workmanship or material, for units that are beyond the warranty period, for units that are beyond the service call reimbursement period, for treadmill not requiring component replacement, or treadmill not in ordinary household or light commercial use.

  3. Damages caused by services performed by persons other than authorized XTERRA Fitness service companies; use of parts other than original XTERRA Fitness parts; or external causes such as corrosion, discoloration of paint or plastic, alterations, modifications, abuse, misuse, accident, improper maintenance, inadequate power supply, or acts of God.

  4. Products with original serial numbers that have been removed or altered.

  5. Products that have been: sold, transferred, bartered, or given to a third party.

  6. XTERRA Fitness reserves the right to request proof of purchase if no warranty record exists for the product.

  7. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.

  8. Product use in any environment other than a residential setting or non-dues paying facility with 5 hours use or less per day.

  9. Warranties outside of the United States may vary. Please contact your local dealer for details.

Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by XTERRA Fitness, Inc. This warranty applies only in the 48 contiguous United States.

NOTE: This does not include Alaska or Hawaii.

Responsibilities of the Owner
SERVICE
Keep your bill of sale. Twelve (12) months from the date on the bill of sale or eighteen (18) months from the date of factory shipping as determined by the serial number establishes the labor warranty period should service be required. If service is performed, it is in your best interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have other rights that vary from state to state. Service under this warranty must be obtained by following these steps, in order:

  1. Contact your selling authorized XTERRA Fitness dealer. OR
  2. Contact your local authorized XTERRA Fitness service organization.
  3. If there is a question as to where to obtain service, contact our service department at 870-935-1107.
  4. XTERRA Fitness’ obligation under this warranty is limited to repairing or replacing, at XTERRA Fitness’ option, the product through one of our authorized service centers. All repairs must be preauthorized by XTERRA Fitness. If the product is shipped to a service center freight charges to and from the service center will be the customer’s responsibility. For replacement parts shipped while the product is under warranty, the customer will be responsible for shipping and handling charges. For in-home service, the customer will be responsible for a trip charge. There will be an additional trip charge if the customer is located over 100 miles from the nearest service center.
  5. The owner is responsible for adequate packaging upon return to XTERRA Fitness. XTERRA Fitness is not responsible for damages in shipping. Make all freight damage claims with the appropriate freight carrier. DO NOT SHIP ANY UNIT TO OUR FACTORY WITHOUT A RETURN AUTHORIZATION NUMBER. All units arriving without a return authorization number will be refused.

For any further information, or to contact our service department by mail, send your correspondence to: XTERRA Fitness, Inc.
P.O. Box 2037
Jonesboro, AR 72402-2037
Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by XTERRA Fitness, Inc. This warranty applies only in the 48 contiguous United States. NOTE: This does not apply to Alaska or Hawaii.

TROUBLESHOOTING

Error Code Guide

ERROR NUMBER Solution/ Cause
E0 Safety switch is open. Put on the safety key to eliminate the error.
E1 Speed signal is not received during calibration. Treadmill stops

automatically after 10 seconds.
E2| E2 Overload error. Controller detected over rated current for 6 seconds.
E4| Abnormal motor voltage or motor disconnected.
E5| Communication disconnected
E6| Power transistor failure
ERR| Incline motor disconnected or damaged.

Service Checklist Diagnosis Guide

Problem Solution/ Cause
Display does not light 1.        Tether cord not in position.

2.        Circuit breaker on front grill tripped. Push circuit breaker in until it locks.

3.        Plug is disconnected. Make sure plug is firmly pushed into AC wall outlet.

4.        Breaker panel circuit breaker may be tripped.

5.        Treadmill defect. Contact your dealer.

Tread-belt does not stay centered

Treadmill belt hesitates when walked/ run on

| The user may be walking while favoring or putting more weight on either the left or right foot. If this walking pattern is natural, track the belt slightly off-center to the side opposite from the belt movement. See the Maintenance & Care section on Tread-belt Tension. Adjust as necessary.
Motor is not responsive after pressing start| 1. If you press Start and the belt never moves, contact service.
Treadmill will only achieve approximately 8 mph but shows higher on the display| This indicates motor should be receiving power to operate. Low AC voltage to treadmill. Do not use an extension cord. If an extension cord is required it should be as short as possible and heavy duty 16 gauge minimum. Low voltage. Contact an electrician or your dealer. A minimum of 120 volt AC current is required.
Tread-belt stops quickly/suddenly when tether cord is pulled| High belt/deck friction. See Maintenance & Care section on cleaning the deck. If cleaning doesn’t prevent this from reoccurring, check to see if there is significant wear of the deck. If so, the deck may need to be flipped if it is on its original side
Treadmill trips on board 15 amp circuit| High belt/deck friction. See Maintenance & Care section. If cleaning doesn’t prevent this from reoccurring, check the amp draw of the motor. If this is high and there are signs of sig- nificant wear of the deck, it may need to be flipped if it is on its original side
Computer shuts off when console is touched

(on a cold day) while walking/running

| Treadmill may not be grounded. Static electricity is “crashing” the computer. Refer to Grounding Instructions.
Circuit breaker trips, but not the treadmill circuit breaker| Check that the treadmill is the only appliance in the circuit. See “Electrical Safety” section for more details.

Need to replace the house breaker with a “High In-rush current” type breaker

Online Support

  • If you require assistance or are experiencing issues with your XTERRA Machine, please contact customer care for additional help.
  • 1-800-258-8511
  • [email protected].

Warranty Registration

  • Scan to quickly and easily register your new XTERRA Fitness machine.

XTERRA-Fitness-TRX1400-Treadmill-FIG-2

CONTACT

References

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