Targus DOCK423C Dual HDMI 4K Docking Station with 100W Power Delivery Pass-Thru User Guide

: June 17, 2024
: Targus

Table of Contents

Introduction
System Requirements
Features
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

**Targus DOCK423C Dual HDMI 4K Docking Station with 100W Power Delivery Pass- Thru User Guide

**

2 YEARS LIMITED WARRANTY
PORTUGAL and SPAIN CUSTOMERS: 3 YEARS LIMITED WARRANTY OR AS REQUIRED BY LOCAL LAWS

We pride ourselves on the quality of our products. For complete warranty details and a list of our worldwide offices, please visit www.targus.com. Targus product warranty does not cover any device or product that is not manufactured by Targus (including, but not limited to, laptops, smartphones, devices, or any other product that may be used in connection with the Targus product). Australian customers: For complete warranty details see warranty statement enclosed

Targus is a registered trademark of Targus International LLC in the U.S. and in certain other countries. Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. macOS and iPadOS are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Chrome OS are trademarks of Google LLC. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. All logos and registered trademarks are the property of their respective owners. ©2024 Targus. All rights reserved. Manufacturer/ Importer: Targus Europe Ltd., Fourth Floor, One London Road, Staines, TW18 4EX, UK
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Introduction

Thank you for your purchase of the Targus Dual HDMI 4K Docking Station with 100W Power Delivery Pass-Thru.

Contents

DOCK423
User Guide

System Requirements

Hardware

USB-C Alternate Mode Host (Including Thunderbolt)

Operating System

Windows®
mac OS®
iPad OS®
Chrome MOST
Android TM
Linux®

Connect the Upstream Facing USB-C plug to a USB-C Alternate Mode compatible Host receptacle

Operating System

Features

USB-C Alternate Mode Upstream Facing Host Plug

Supports USB-C Power Delivery Pass-Thru up to 100W Upstream*
Supports Power Delivery 3.0 Fast Role Swap

One USB 3.2 Gen 1 Super Speed bps Downstream Facing Type-C Receptacle

Supports USB-C Power Delivery Pass Through

Two USB 3.2 Gen 1 Super Speed bps Downstream Facing Type-A Receptacles

One Supports BC1.2 up to 1.5A charging when USB-C Power Pass Through Port and laptop are connected

One Gigabit Ethernet Port

One Full Size RJ45 supporting 10/100/1000Mbps Ethernet

Two HDMI Ports

Supports HDMI resolutions up to 4K@60Hz
Supports dual HDMI output MST in Windows & Ch Romeos
Supports dual HDMI output by SST mac OS (Mirror)

One SD Card Slot

Supports Secure Digital v3.0 OOHS-I (Ultra High Speed)

One Micro SD Card Slot

Supports Secure Digital v3.0 OOHS-I (Ultra High Speed)

Troubleshooting

Device Not Working

Make sure that the device is fully inserted into the correct port on the portable dock.
Plug the device into a different port on the portable dock. If it still doesn’t work, test the device by connecting it directly to your computer.
Make sure that the device appears in Device Manager.
Disconnect all devices from the portable dock and reconnect them, one at a time. Check that each device works before plugging in the next one.
Each laptop USB Type-C port is equipped with over-current protection. When a USB device draws more current than the USB Type-C port can supply, the port will shut down.

To re-enable the port, unplug the device and go to Device Manager or to the message in the system tray and choose the Reset option. You can then plug the device back into the portable dock. If a shut down reoccurs, check the power requirements of the device.

Verifying Devices are Installed

You can view the devices installed on the portable dock from the Device Manager window in System Properties.
Press + X to open the menu, and choose Device Manager on it.