Paradox IPC10 IP To CMS Converter Instruction Manual
- June 17, 2024
- Paradox
Table of Contents
Paradox IPC10 IP To CMS Converter
Product Information
Specifications:
- Version: V1.0.5
- Manual: paradox.com/Manuals/IPC10.pdf
Introduction:
The Paradox IPC10 Converter is a device that allows for basic connections
and programming to get the converter up and running. It is designed to provide
various features and functionalities for efficient usage.
Main Features: Figure 1: IPC10 Overview
LED Indicators:
- Button/LED DHCP Reset: Use pin to press the reset button momentary (up to 3 sec.). It will ignore the IP address and switch to DHCP, restoring factory network settings. DHCP status will be indicated by three flashes of LEDs.
- Power Events MQTT Gateway CMS User: Reset to default – Press for at least 10 seconds until LEDs start flashing and depress. LEDs will shut down and the IPC10 will restart; all values will be set to default and all data (including events) will be deleted.
- Green – Valid gateway
Location and Mounting:
The IPC10 can be mounted on a 19″ (48.3 cm) rack. Use appropriate mounting
hardware to secure the unit to the rack.
Hardware Installation:
Connect the Ethernet cable from the router with POE to the Ethernet port
located in the front of the IPC10 Converter (refer to Figure 2).
- Note 1: It is strongly recommended to have the POE router connected to a professional UPS to avoid loss monitoring in case of power failure.
- Note 2: On reporting device panel programming, there is no need to enter a receiver password.
Configuration:
- Search over the local network for the IP address of the IPC10 you are looking for using a standard IP scanner. It will appear as IPC10-SERIALNUMBER. The serial number will also be printed on the label of the IPC10 at the back.
- Enter the IPC10 IP address you found with the scanner in a web browser, followed by port 8080 to access the web user interface of the IPC10 (e.g.,
http://192.168.1.110:8080). The USER LED on the receiver will light up, and you will access the UI of the IPC10. - Enter the IPC10 name. This will be used to identify the converter physically on the rack in case you have more than one converter on the network. We suggest printing the name and sticking it on the front face of the receiver.
- Enter a password of minimum six alphanumeric (case sensitive) characters. Confirm the password. Keep the password in a safe place as if you lose it, you must reset the receiver and reprogram it, however, all logs and events will be lost. Use a pin to press the reset button on the front of IPC-10 as shown in Figure 2. When multiple IPC10 units are installed, you can also locate it with the user LED, which will be on when logged in.
IPC10 Web Page Menu Options:
- Events: Allows you to view account and converter related events. Up to 5,000 events will be buffered based on a first-in, first-out basis. This can be useful if CMS is down.
- Accounts: Allows you to view all system accounts.
- Security Profiles: Allows you to view security profiles available for the reporting devices.
- Configuration: Allows you to configure the converter to operate (IP, port, time, etc…).
- About: Allows you to view the IPC10 system information and upgrade the module.
FAQ:
-
Q: How do I reset the IPC10 Converter to default settings?
A: Press the reset button on the front of IPC-10 for at least 10 seconds until the LEDs start flashing. Depress the button and the IPC10 will restart with all values set to default and all data (including events) deleted. -
Q: How can I locate the IPC10 on the network when multiple units are installed?
A: When multiple IPC10 units are installed, you can locate them by looking for the user LED, which will be on when logged in.
V1.0.5
- For latest manual updates, please refer to paradox.com/Manuals/IPC10.pdf .
- The following manual describes the basic connections and programming required to get your Paradox IPC10 Converter up and running.
Introduction
The IPC10 receives signals from Paradox systems/accounts encoded with Paradox IP protocol, records them, converts them to known formats, and sends them to central monitoring station (CMS) software. The IPC10 is based on MQTT technology that is continuously supervised, reliable, and fast. Reporting from the Panel to the CMS, the cycle is usually less than 100ms. Created for the modern CMS with a low footprint and minimal wire connections, it offers a high account capacity of up to 5,000, one cable connection, very low power consumption, reliability, and redundancy.
Main Features:
- Up to 5,000 supervised accounts (20,10, or 5 minutes supervision) and 3,500 accounts at 90 seconds.
- 100ms reporting cycle from panel to CMS.
- Fully encrypted communications with AES 128-bit certificates.
- Fully supervised
- Simple and fast up time with minimal programming for input (reporting devices) and output ports to CMS, with no registration from reporting devices is required.
- One single-wire Ethernet connection, for data and POE; no other connections are needed.
- Support all legacy Paradox systems with IP180 or upgraded IP150+ (version 6.0 and higher) or PCS265V7 (version 8.0 and higher).
- 5 minutes up and running replacement, new receiver same as replaced receiver, only IP address and port configuration needed (can be prepared before, and normal operation for all accounts will be restored in full.
- Connect to CMS software via local Ethernet, supports Sur-Gard MLR2-DG, Ademco 685, or Ademco CID-TCP formats.
- 10,000 event internal buffer in case of lost CMS.
- Simple and minimal UI
- Low footprint (rack mount 1U) and low power consumption
- CMS receives offline and online restore status without the need for a new event from the panel.
- Fully remotely upgradable via local Ethernet.
IPC10 Overview
LED Indicators
| Button/LED | Description |
|---|---|
| DHCP Reset | Use pin to press the reset button momentary (up to 3 sec.), |
It will ignore the IP address and will switch to DHCP and restore factory
network settings. DHCP status will be indicated by three flashes of LEDs.
Reset to default – Press for at least 10 seconds until LED’s start
flashing and depress. LEDs will shut down and the IPC10 will restart; all
values will be set to default and all data (including events) will be
deleted.
Power| Green – Power ON
Events| Green blinking – Data transmission from reporting devices
MQTT| Green – MQTT active
Gateway| Green – Valid gateway
CMS| Green – Connected to the CMS
Amber blinking – Transmitting data to the CMS
User| Green – User connected to the IPC10 web page
Location and Mounting
The IPC10 can be mounted on a 19” (48.3 cm) rack. Use appropriate mounting
hardware to secure unit to rack.
Hardware Installation
Connect the Ethernet cable from the router with POE to the Ethernet port located in the front of the IPC10 Converter, refer to Figure 2.
- Note 1: It is strongly recommended to have the POE router connected to a professional UPS to avoid loss monitoring in case of power failure.
- Note 2 : On reporting device panel programming, there is no need/use to enter receiver password.
Configuration
- Search over the local network for the IP address of the IPC10 you are looking for using a standard IP scanner. It will appear as IPC10-SERIALNUMBER. The serial number will be printed also on the label of the IPC10 in the back.
- Enter the IPC10 IP address you found with the scanner in a web browser, followed by port 8080 to access the web user interface of the IPC10 (e.g., http://192.168.1.110:8080). The USER led on the receiver will light up, and you will access the UI of the IPC10.
- Enter the IPC10 name. This will be used to identify the converter physically on the rack in case you have more the one converter on the network. We suggest printing the name and sticking it on the front face of the receiver.
- Enter password of minimum six alphanumeric (case sensitive) characters. Confirm password. Keep the password in safe place as If you lose the password, you must reset the receiver and reprogram it, however all logs and events will be lost. Use pin to press the reset button on front of IPC-10 as in Fig-2. When multiple IPC10 are installed, you can also locate it with the user LED which will be on when logged in.
The IPC10 web page provides access to the following five menu options:
Events| Allows you to view account and converter related events, can be
useful if CMS is down.
---|---
Up to 5,000 events will be buffered based on first-in, first-out basis.
Accounts| Allows you to view all system accounts.
Security Profiles| Allows you to view security profiles available for
the reporting devices.
Configuration| Allows you to configure the converter to operate (IP,
port, time, etc…)
About| Allows you to view the IPC10 system information and upgrade the
module.
- Select the Configuration tab to program the converter at the central station, refer to the table below.
DHCP| DHCP is selected by default. IP address will be assigned by the
router. STATIC IP ADDRESS must be
---|---
programmed at the CMS router by the IT manager based on the MAC address of
the IPC10 that can
be found in the about page. NOTE: If wrong IP address is saved, you can
restore DHCP status by pressing momentarily on DHCP/Reset button.
UI Web Port| Default is set to 8080 and can be changed if needed.
Defines the port number assigned for Web User
Interface access. Port numbers can be between 1 to 65535.
IP Address| Defines the local converter network address set up by the
CMS IT manager. The IP address programmed at
the reporting device’s end is forwarded internally at the CMS to the local IP
address of the receiver. The
remaining fields should be assigned by the DHCP (network, gateway, DNS primary
and secondary) or
programmed manually if the DHCP is off.
Netmask| To be assigned by the CMS IT manager or by the DHCP service.
Gateway| To be assigned by the CMS IT manager or by the DHCP service.
DNS Primary| To be assigned by the CMS IT manager or by the DHCP
service.
DNS Secondary| To be assigned by the CMS IT manager or by the DHCP
service.
Reporting Devices Port| Default MQTT access is 8883 – needs to be open.
- Configure CMS output fields:
- Output Protocol: Default set to Sur-Gard MLR2-DG
- CMS Port: Enter CMS port.
- Enter Receiver and Group ID.
CMS Output Configuration
CMS Output Protocol| Allows you to configure the output protocol used by the
IPC10 Converter to the CMS software. Supported protocols are Sur-Gard MLR2-DG
(default), Ademco CID-TCP, and Ademco 685.
---|---
IP| Defines the IP address assigned to the CMS.
Port| Defines the port number assigned. Port numbers can be between 1 to
65535.
Receiver ID| Defines the unique ID assigned to the IPC10. The Receiver ID can
be between 0 and FF Sur-Gard
MLR2 and 0 to F for Ademco 685 and Ademco CID-TCP.
Group ID| Allows to assign the converter to a group ID in the central station
setup. Can be between 0 to FFF
Sur-Gard MLR2 and 0 to F for Ademco 685 and Ademco CID-TCP.
__
Wait ACK/NACK
| Defines the interval in seconds (1 to 15 seconds, default 3 seconds) which
the IPC10 will wait for an acknowledge from the CMS software, before sending
the next event. If no ACK/NACK is received the IPC10 will retry sending same
event.
Link Test| Defines the interval in seconds (15 to 240 seconds, default is 30
seconds) at which the link test is sent to the CMS software (0= disable).
Test Network| Allows you to test the communication between the IPC10 receiver
and the CMS software. Once the test is
complete, a Testing CMS Network window will be displayed indicating the
results of the test.
|
Two Stage Authentication| Defines if two stage authentication is Enabled or
Disabled.
CMS Tag| Default is set to 0. Add custom CMS tag if needed (1 or 2 Hex
characters).
Additional Field| Additional information can be added to the event transmitted
to the CMS like panel SN, device SN or
MAC address (default is set to none).
Other Configuration 
NTP| Allows you to configure the NTP server to use for the IPC10 data
base and time. For use in Paradox debugging tools only.
---|---
Alternate NTP| Allows you to configure an alternative NTP as a backup of
the primary NTP server to use for the IPC10
date and time. For use in Paradox debugging tools only.
Time Zone| Select the appropriate time zone to match the location
installation. For use in Paradox debugging tools only.
NOTE: The above time configuration is being used for Paradox debugging tools only and has no effect on event time stamps. Event time stamps will be displayed according to the internal time of the PC connected to the IPC10 UI.
Converter Events
The following converter account events report the status of the converter.
They are configurable and are added to the code list in the
CMS software. 
Generate Logs button| Is used to generate logs for R&D analysis and
diagnosis. It will generate a file
---|---
called IPC10mainlogs(ser#)(Date).zip that is saved on the PC in the
downloads
folder. Please email the file to [email protected]
upon request.
Restore to Factory Default button| This will reset all settings to
factory default, including list of event s.
Pressing this button and confirming with receiver master code will reset
receiver to
factory default, all data will be erased, and receiver has to be reconfigured.
This
can be performed also by pressing with a pin on front of receiver for 10
second
and depress in this case master code is not needed.
Converter settings| Recommended to use the receiver serial number, this
is the Account number
---|---
that will identify the receiver to the CMS for Web login, Powerup and database
status.
Web login| Sends a message to the CMS when a web login is attempted.
IPC10 power up| Sends to CMS when the IPC10 powers up.
Account database reached 75% (4000| Sends a message to the monitoring
station’s automation software when the
accounts), (700 default code)| account database account capacity has
reached 75%. Default 700, can be
| modified by CMS.
Database is full| Sends message to CMS when database is full (5000
accounts) when an attempt is
made to register a new account.
Good Will account disconnect from CMS| This code will be sent indicating
that reporting to this receiver was terminated at
(710)| the panel programming meaning dealer choose not to report to this
receiver.
| Account will also show as offline. reported with default code 710, code can
be
| modified by CMS.
Auto delete account offline (720)| Offline account for more than 30 days
will be deleted and reported with default
code 720, code can be modified by CMS. If account resumes online, it will be
restored.
Lost panel (E552) / Restore panel (R552)| If the panel is not
communicating with the IP device, it will be displayed as Panel
Lost in the Suspend column and code E552 will be reported to the CMS. When
restored, code R552 will be reported.
IP unit lost (E551) / IP unit online restore| If the IP Communicator is
not polling to the IPC10, it will be displayed as OFFLINE
(R551)| in the Status column and code E551 will be reported to CMS. When
restored, code
| R551 will be reported.
Click Save changes. The IPC10 is ready for use at this stage.
Security Profiles
The Security Profiles tab provides the security profiles that are used by the
IP device to report presence messages to the IPC10 Converter at a preset
Module Polling Time. If the IPC10 does not receive a presence message within
the configured supervision time, the converter will report a supervision loss
of the monitoring station’s automation software. The IPC10 can handle up to
5,000 accounts using profile 01, and up 3500 accounts using profile 04.
Accounts
The Accounts tab allows you to view the status of the system’s accounts. From
this tab, you will be able to suspend accounts e.g., unpaid accounts will not
occupy the CMS with unnecessary events. Accounts that are offline for over 30
days will be deleted from the account list by the converter. The IPC10
supports up to 10-digit accounts in combination with future EVOHD+ and MGSP+
versions. 
Suspend Account: Click on the 3-dot menu option (left of account) and select suspend account if desired. Suspended accounts will no longer send events to CMS, to unsuspend. Click again on the 3-dots and select unsuspend.
| Online | Number of accounts or devices online. |
|---|---|
| Offline | Number of accounts or devices offline. |
| Suspend | Number of accounts or devices suspended. Press on the 3 dots on |
the left of the account to
suspend, repeat to restore.
Waiting| This status will be displayed within five minutes after a
reboot of the receiver displaying the accounts/devices waiting for restore
connection. After five minutes, all should be ONLINE and all devices/accounts
that have not been restored will have an OFFLINE status and reported to CMS as
OFFLINE and button will be grayed out.
Events
The Events tab displays the information related to events received from the accounts, such as date and time, account number, event CID number, description, panel serial numbers, reporting device, device type/connection and zone/user. This page includes an option to export the events data to an Excel file.
- Note1: Events in Green are already sent to the CMS. Events in black are buffered, in case the CMS does not provide ACK. If no ACK, a message in red will appear in the UI.
- Note 2: Events are kept in memory only on firmware upgrade, not on power cycle.
About
The About tab allows you to view the IPC10 converter system information
including firmware versions. From this tab, you will be able to upgrade the
IPC10’s firmware. 
Note: The total number of accounts depends on the profile used in the registration process. A maximum of 5,000 is supported.
To Upgrade the IPC10
- Click on the Upgrade icon.
- Browse for the upgrade firmware file that was downloaded from the Paradox website and saved to your PC/Network location.
- Click Upgrade. The upgrade process will then begin.
IPC10 Reset
The IPC10 can be reset using the Reset switch located at the front of the
device, see Figure 1 on page 1.
To reset DHCP (and reboot device)
- Insert a pin in the Reset switch.
- Press the reset button momentarily (up to 3 sec.). It will ignore the IP address and will switch to DHCP and restore factory network settings. DHCP status will be indicated by three flashes of LEDs.
- Release the switch.
To reset the converter to factory defaults:
- Insert a pin in the Reset switch.
- Press and hold the reset switch until LEDs start flashing and depress. LEDs will shut down and the IPC10 will restart.
- Connect the IPC10 web page and configure the converter.
IPC10 Replacement
If an IPC10 module may need to be replaced, the following steps should be
followed:
- Remove the existing IPC10 from the rack it is installed on, replace it with the new IPC10 unit, and connect the IPC10 to a POE switch.
- Configure the new IPC10 by following steps 1-6 (pages 2-6).
- Note: The network configuration of the replacement IPC10 SHALL be the same as the IPC10 that was removed.
- The output protocol configuration of the replacement IPC10 SHALL be the same as the IPC10 that was removed.
- At this point all the accounts will appear in the replacement IPC10 and reporting to the CMS will be resumed.
Specifications
Compatibility| IP180 (Ethernet + Wi-Fi), PCS265V8 (LTE), IP150+ FW 6.0
or higher, and Paradox panels with
---|---
IP or cellular on-board
Input Voltage| Power over Ethernet: 44-57 VDC, 15W, max, Class 2 device
Account Capacity| 5,000 normal or long supervision, 3,000 for high
supervision
Supervision| Long: 20 minutes, 10 minutes
Normal (default): 5 minutes
High: 90 seconds
Supervision Message| Offline (E551) and online (R551) despite new
events
Power Input| 12.5W
Operating Temperature| 0°C to +40°C (+32°F to +104°F)
Replacement Recovery| Auto recovery in case of replacement within 5
minutes
Encryption Type| AES 128-bit
Communication Protocol| CID via Sur-Gard MLR2-DG or Ademco
Certifications| CE
Dimensions| Fits 19” rack 1U 48.26 x 20.3 x 4.2 cm (19 x 8 x 1.65 in)
Warranty
For complete warranty information on this product, please refer to the Limited Warranty Statement found on the Web site www.paradox.com/Terms or contact your local distributor. Specifications may change without prior notice.
Patents
US, Canadian and international patents may apply. Paradox is a trademark or
registered trademarks of Paradox Security Systems (Bahamas) Ltd. © 2024
Paradox Security Systems (Bahamas) Ltd. All rights reserved.
www.paradox.com